(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
"You took the appropriate amount of time to help.."comment
Income tax refund call
Blocked Visa card call
Good CC offer by agent
"You made sure the customer's needs were met.
Deduct in "Cour-teous"
"There may have been a missed opportun-ity.." comment
Merchant requests name and address verifica-tion
Deduct in "Resolve"
Comments in "Make it easy."
Had 3 "8" evaluations today
"You showed your willing-ness to assist.." comment
Great call closing
OD or NSF fees
Third party call
"You clearly explained how the (product, service) applied to the custom-er's issue.
