(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"You did a good job.." comment
Income tax refund call
Great call closing
Blocked Visa card call
Deduct in "Resolve"
Had 3 "8" evaluations today
Unfamiliar transaction call
Account balance call
"You clearly explained how the (product, service) applied to the custom-er's issue.
Third party call
Deduct in "Cour-teous"
Good CC offer by agent
Need customer number call
"You made sure the customer's needs were met.
Sales audit
Comments in "Make it easy."
"You showed your willing-ness to assist.." comment
Merchant requests name and address verifica-tion
Resent online ID/password
"You took the appropriate amount of time to help.."comment
"There may have been a missed opportun-ity.." comment
