(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Deduct in "Cour-teous"
Resent online ID/password
Deduct in "Resolve"
"I like how you..." comment
Unfamiliar transaction call
"You showed your willing-ness to assist.." comment
Had 3 "8" evaluations today
"You did a good job.." comment
Income tax refund call
Sales audit
"There may have been a missed opportun-ity.." comment
Need customer number call
Comments in "Make it easy."
Blocked Visa card call
Good CC offer by agent
OD or NSF fees
Third party call
Great call closing
"You clearly explained how the (product, service) applied to the custom-er's issue.
"You made sure the customer's needs were met.
Make payment call
"You took the appropriate amount of time to help.."comment
