I apologizeyou’ve hada poorexperienceThankyou forcallingIs thereanythingelse I canhelp youwith?I’m goingto takecare of thisfor youCongratulationson your newhome!WONDERFULThanks forbringing theissue to ourattentionI completelyunderstandhow you feelI would behappy tohelp/assistyou.I understandhowfrustratingthis can beNo worries,we are goingto fix this.Have agreat restof yourdayFantastic.I’m glad tobe ofhelp.You’rewelcomeIcompletelyunderstandThank you forsharing.Yourfeedback isvaluable.I will takeresponsibilitytil we get aresolutionWe aregoing tomakethings rightThank youfor yourpatience inthis matterGreatSure,NoProblemAbsolutelyExcellentI understandwhy youwould feelthat wayI apologizeyou’ve hada poorexperienceThankyou forcallingIs thereanythingelse I canhelp youwith?I’m goingto takecare of thisfor youCongratulationson your newhome!WONDERFULThanks forbringing theissue to ourattentionI completelyunderstandhow you feelI would behappy tohelp/assistyou.I understandhowfrustratingthis can beNo worries,we are goingto fix this.Have agreat restof yourdayFantastic.I’m glad tobe ofhelp.You’rewelcomeIcompletelyunderstandThank you forsharing.Yourfeedback isvaluable.I will takeresponsibilitytil we get aresolutionWe aregoing tomakethings rightThank youfor yourpatience inthis matterGreatSure,NoProblemAbsolutelyExcellentI understandwhy youwould feelthat way

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I apologize you’ve had a poor experience
  2. Thank you for calling
  3. Is there anything else I can help you with?
  4. I’m going to take care of this for you
  5. Congratulations on your new home!
  6. WONDERFUL
  7. Thanks for bringing the issue to our attention
  8. I completely understand how you feel
  9. I would be happy to help/assist you.
  10. I understand how frustrating this can be
  11. No worries, we are going to fix this.
  12. Have a great rest of your day
  13. Fantastic. I’m glad to be of help.
  14. You’re welcome
  15. I completely understand
  16. Thank you for sharing. Your feedback is valuable.
  17. I will take responsibility til we get a resolution
  18. We are going to make things right
  19. Thank you for your patience in this matter
  20. Great
  21. Sure, No Problem
  22. Absolutely
  23. Excellent
  24. I understand why you would feel that way