Quick &knowledgeableresponsesEscort guestto adestinationwhenpossibleKnow thegoldcoursetee timesListen toguestsrequestOverdeliver onservice"Let mefind theanswerfor you."Ensurework areasare cleanand safeFriendlybodypostureReportunsafeconditionsMakeeachguest feelspecialRecognizereturningguestsPromotenewmerchandise"Howare youtoday?"BeobservantUse clearspeechand refrainfrom slangHaveupbeat,friendlytoneLearnTribalfacts andhistoryGuestRightOf WayPick uptrash onCasinofloor10/5RuleReport toevery shiftwell-groomedEyecontact& smile!Knowentertain-mentoptions"GoodLuck!"RememberpreferencesQuick &knowledgeableresponsesEscort guestto adestinationwhenpossibleKnow thegoldcoursetee timesListen toguestsrequestOverdeliver onservice"Let mefind theanswerfor you."Ensurework areasare cleanand safeFriendlybodypostureReportunsafeconditionsMakeeachguest feelspecialRecognizereturningguestsPromotenewmerchandise"Howare youtoday?"BeobservantUse clearspeechand refrainfrom slangHaveupbeat,friendlytoneLearnTribalfacts andhistoryGuestRightOf WayPick uptrash onCasinofloor10/5RuleReport toevery shiftwell-groomedEyecontact& smile!Knowentertain-mentoptions"GoodLuck!"Rememberpreferences

Guest Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
O
3
N
4
I
5
O
6
N
7
G
8
G
9
G
10
O
11
I
12
N
13
B
14
O
15
B
16
I
17
N
18
I
19
G
20
B
21
G
22
B
23
N
24
B
25
I
  1. O-Quick & knowledgeable responses
  2. O-Escort guest to a destination when possible
  3. N-Know the gold course tee times
  4. I-Listen to guests request
  5. O-Over deliver on service
  6. N-"Let me find the answer for you."
  7. G-Ensure work areas are clean and safe
  8. G-Friendly body posture
  9. G-Report unsafe conditions
  10. O-Make each guest feel special
  11. I-Recognize returning guests
  12. N-Promote new merchandise
  13. B-"How are you today?"
  14. O-Be observant
  15. B-Use clear speech and refrain from slang
  16. I-Have upbeat, friendly tone
  17. N-Learn Tribal facts and history
  18. I-Guest Right Of Way
  19. G-Pick up trash on Casino floor
  20. B-10/5 Rule
  21. G-Report to every shift well-groomed
  22. B-Eye contact & smile!
  23. N-Know entertain-ment options
  24. B-"Good Luck!"
  25. I-Remember preferences