Submit 1Member-Centric WOWstory to yourleadershipteamEducate amember on howto process amobile depositwith a $5voucherEducate amember on howto set upnotifications ontheir mobileappSend 3Member-Centric P2Pbadges toteammatesEducate amember on theEasy Startcertificate tobuild financialwealthEmail 2memberstheir debit carddisclosuresinstead ofprinting itEducate amember on how torename andorganize theaccounts view ontheir mobile appUtilize anymobile demoapp functionwith amemberUse MemberGuidance tab 5times & engagemembers withsuggestions Share oneMember-Centricbest practice withyour team during ahuddle toenhance the memberexperienceParticipate in anEnterpriseStrategyConversation withyour EnterpriseChampion.Receive 1 all7's BES or1 positivemembercomment cardEducate 2members onMoney MarketsavingsaccountsEducate amember on how toset up automatictransfers via theirmobile appHost 1 digitalday as a branch(Take pictures topost on Tribe or"Our EnterpriseStrategy"community page)Provide amemberwith a budgetworksheet: viaemail or paperRefer 1Qualifiedmemberto NFFGSelf-assessbased on theMeetsObservation tolook for areas ofimprovementEducate amember on thebudgetresources onour site. Ex.MakingCentsEducate amember on debtconsolidationoptions to helpreduce monthlyexpenseShare a Member-Centric initiativeon the EnterpriseStrategyCommunity PageEducate 2members onpre-orderingcashierchecks"Show me that youknow me" bysharing a memberjourney resourceto at least onememberEducate amemberon 2 digitalservicesSubmit 1Member-Centric WOWstory to yourleadershipteamEducate amember on howto process amobile depositwith a $5voucherEducate amember on howto set upnotifications ontheir mobileappSend 3Member-Centric P2Pbadges toteammatesEducate amember on theEasy Startcertificate tobuild financialwealthEmail 2memberstheir debit carddisclosuresinstead ofprinting itEducate amember on how torename andorganize theaccounts view ontheir mobile appUtilize anymobile demoapp functionwith amemberUse MemberGuidance tab 5times & engagemembers withsuggestions Share oneMember-Centricbest practice withyour team during ahuddle toenhance the memberexperienceParticipate in anEnterpriseStrategyConversation withyour EnterpriseChampion.Receive 1 all7's BES or1 positivemembercomment cardEducate 2members onMoney MarketsavingsaccountsEducate amember on how toset up automatictransfers via theirmobile appHost 1 digitalday as a branch(Take pictures topost on Tribe or"Our EnterpriseStrategy"community page)Provide amemberwith a budgetworksheet: viaemail or paperRefer 1Qualifiedmemberto NFFGSelf-assessbased on theMeetsObservation tolook for areas ofimprovementEducate amember on thebudgetresources onour site. Ex.MakingCentsEducate amember on debtconsolidationoptions to helpreduce monthlyexpenseShare a Member-Centric initiativeon the EnterpriseStrategyCommunity PageEducate 2members onpre-orderingcashierchecks"Show me that youknow me" bysharing a memberjourney resourceto at least onememberEducate amemberon 2 digitalservices

MEMBER-CENTRIC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
B
3
O
4
O
5
G
6
I
7
I
8
I
9
I
10
G
11
O
12
B
13
O
14
G
15
B
16
B
17
O
18
N
19
G
20
N
21
N
22
G
23
B
24
I
  1. N-Submit 1 Member-Centric WOW story to your leadership team
  2. B-Educate a member on how to process a mobile deposit with a $5 voucher
  3. O-Educate a member on how to set up notifications on their mobile app
  4. O-Send 3 Member-Centric P2P badges to teammates
  5. G-Educate a member on the Easy Start certificate to build financial wealth
  6. I-Email 2 members their debit card disclosures instead of printing it
  7. I-Educate a member on how to rename and organize the accounts view on their mobile app
  8. I-Utilize any mobile demo app function with a member
  9. I-Use Member Guidance tab 5 times & engage members with suggestions
  10. G- Share one Member-Centric best practice with your team during a huddle to enhance the member experience
  11. O-Participate in an Enterprise Strategy Conversation with your Enterprise Champion.
  12. B-Receive 1 all 7's BES or 1 positive member comment card
  13. O-Educate 2 members on Money Market savings accounts
  14. G-Educate a member on how to set up automatic transfers via their mobile app
  15. B-Host 1 digital day as a branch (Take pictures to post on Tribe or "Our Enterprise Strategy" community page)
  16. B-Provide a member with a budget worksheet: via email or paper
  17. O-Refer 1 Qualified member to NFFG
  18. N-Self-assess based on the Meets Observation to look for areas of improvement
  19. G-Educate a member on the budget resources on our site. Ex. MakingCents
  20. N-Educate a member on debt consolidation options to help reduce monthly expense
  21. N-Share a Member-Centric initiative on the Enterprise Strategy Community Page
  22. G-Educate 2 members on pre-ordering cashier checks
  23. B-"Show me that you know me" by sharing a member journey resource to at least one member
  24. I-Educate a member on 2 digital services