Self-assessbased on theMeetsObservation tolook for areas ofimprovementEducate amember on debtconsolidationoptions to helpreduce monthlyexpenseEducate amember on howto process amobile depositwith a $5voucherProvide amemberwith a budgetworksheet: viaemail or paperUtilize anymobile demoapp functionwith amemberUse MemberGuidance tab 5times & engagemembers withsuggestionsShare a Member-Centric initiativeon the EnterpriseStrategyCommunity PageEmail 2memberstheir debit carddisclosuresinstead ofprinting itRefer 1Qualifiedmemberto NFFGEducate 2members onMoney MarketsavingsaccountsHost 1 digitalday as a branch(Take pictures topost on Tribe or"Our EnterpriseStrategy"community page)Participate in anEnterpriseStrategyConversation withyour EnterpriseChampion.Educate amember on howto set upnotifications ontheir mobileappEducate amember on how torename andorganize theaccounts view ontheir mobile appSubmit 1Member-Centric WOWstory to yourleadershipteamSend 3Member-Centric P2Pbadges toteammatesEducate 2members onpre-orderingcashierchecksEducate amemberon 2 digitalservicesEducate amember on how toset up automatictransfers via theirmobile appEducate amember on theEasy Startcertificate tobuild financialwealthEducate amember on thebudgetresources onour site. Ex.MakingCents"Show me that youknow me" bysharing a memberjourney resourceto at least onemember Share oneMember-Centricbest practice withyour team during ahuddle toenhance the memberexperienceReceive 1 all7's BES or1 positivemembercomment cardSelf-assessbased on theMeetsObservation tolook for areas ofimprovementEducate amember on debtconsolidationoptions to helpreduce monthlyexpenseEducate amember on howto process amobile depositwith a $5voucherProvide amemberwith a budgetworksheet: viaemail or paperUtilize anymobile demoapp functionwith amemberUse MemberGuidance tab 5times & engagemembers withsuggestionsShare a Member-Centric initiativeon the EnterpriseStrategyCommunity PageEmail 2memberstheir debit carddisclosuresinstead ofprinting itRefer 1Qualifiedmemberto NFFGEducate 2members onMoney MarketsavingsaccountsHost 1 digitalday as a branch(Take pictures topost on Tribe or"Our EnterpriseStrategy"community page)Participate in anEnterpriseStrategyConversation withyour EnterpriseChampion.Educate amember on howto set upnotifications ontheir mobileappEducate amember on how torename andorganize theaccounts view ontheir mobile appSubmit 1Member-Centric WOWstory to yourleadershipteamSend 3Member-Centric P2Pbadges toteammatesEducate 2members onpre-orderingcashierchecksEducate amemberon 2 digitalservicesEducate amember on how toset up automatictransfers via theirmobile appEducate amember on theEasy Startcertificate tobuild financialwealthEducate amember on thebudgetresources onour site. Ex.MakingCents"Show me that youknow me" bysharing a memberjourney resourceto at least onemember Share oneMember-Centricbest practice withyour team during ahuddle toenhance the memberexperienceReceive 1 all7's BES or1 positivemembercomment card

MEMBER-CENTRIC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
N
3
B
4
B
5
I
6
I
7
N
8
I
9
O
10
O
11
B
12
O
13
O
14
I
15
N
16
O
17
G
18
I
19
G
20
G
21
G
22
B
23
G
24
B
  1. N-Self-assess based on the Meets Observation to look for areas of improvement
  2. N-Educate a member on debt consolidation options to help reduce monthly expense
  3. B-Educate a member on how to process a mobile deposit with a $5 voucher
  4. B-Provide a member with a budget worksheet: via email or paper
  5. I-Utilize any mobile demo app function with a member
  6. I-Use Member Guidance tab 5 times & engage members with suggestions
  7. N-Share a Member-Centric initiative on the Enterprise Strategy Community Page
  8. I-Email 2 members their debit card disclosures instead of printing it
  9. O-Refer 1 Qualified member to NFFG
  10. O-Educate 2 members on Money Market savings accounts
  11. B-Host 1 digital day as a branch (Take pictures to post on Tribe or "Our Enterprise Strategy" community page)
  12. O-Participate in an Enterprise Strategy Conversation with your Enterprise Champion.
  13. O-Educate a member on how to set up notifications on their mobile app
  14. I-Educate a member on how to rename and organize the accounts view on their mobile app
  15. N-Submit 1 Member-Centric WOW story to your leadership team
  16. O-Send 3 Member-Centric P2P badges to teammates
  17. G-Educate 2 members on pre-ordering cashier checks
  18. I-Educate a member on 2 digital services
  19. G-Educate a member on how to set up automatic transfers via their mobile app
  20. G-Educate a member on the Easy Start certificate to build financial wealth
  21. G-Educate a member on the budget resources on our site. Ex. MakingCents
  22. B-"Show me that you know me" by sharing a member journey resource to at least one member
  23. G- Share one Member-Centric best practice with your team during a huddle to enhance the member experience
  24. B-Receive 1 all 7's BES or 1 positive member comment card