69%RespondPublicallyActiveListening76%65%YelpFactsheetYelp BlogforBusinessOwnersYelpSupportSiteTrust &SafetySiteViolationof ContentGuidelinesUseValue &PivotRespondPrivatelyDon't engagein the reviewquestion, justmove theconvo forwardTell themnot toworryabout it70%Diffuse&Educate73%80%When it'snot theircustomerFlagReviewforEvaluationTrueIBScriptFalse83%69%RespondPublicallyActiveListening76%65%YelpFactsheetYelp BlogforBusinessOwnersYelpSupportSiteTrust &SafetySiteViolationof ContentGuidelinesUseValue &PivotRespondPrivatelyDon't engagein the reviewquestion, justmove theconvo forwardTell themnot toworryabout it70%Diffuse&Educate73%80%When it'snot theircustomerFlagReviewforEvaluationTrueIBScriptFalse83%

Review Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 69%
  2. Respond Publically
  3. Active Listening
  4. 76%
  5. 65%
  6. Yelp Factsheet
  7. Yelp Blog for Business Owners
  8. Yelp Support Site
  9. Trust & Safety Site
  10. Violation of Content Guidelines
  11. Use Value & Pivot
  12. Respond Privately
  13. Don't engage in the review question, just move the convo forward
  14. Tell them not to worry about it
  15. 70%
  16. Diffuse & Educate
  17. 73%
  18. 80%
  19. When it's not their customer
  20. Flag Review for Evaluation
  21. True
  22. IB Script
  23. False
  24. 83%