Yelp BlogforBusinessOwnersIBScriptRespondPublically73%True83%Diffuse&Educate65%YelpFactsheetTrust &SafetySiteFlagReviewforEvaluation69%False76%Don't engagein the reviewquestion, justmove theconvo forwardYelpSupportSiteRespondPrivately70%Violationof ContentGuidelinesUseValue &Pivot80%ActiveListeningTell themnot toworryabout itWhen it'snot theircustomerYelp BlogforBusinessOwnersIBScriptRespondPublically73%True83%Diffuse&Educate65%YelpFactsheetTrust &SafetySiteFlagReviewforEvaluation69%False76%Don't engagein the reviewquestion, justmove theconvo forwardYelpSupportSiteRespondPrivately70%Violationof ContentGuidelinesUseValue &Pivot80%ActiveListeningTell themnot toworryabout itWhen it'snot theircustomer

Review Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Yelp Blog for Business Owners
  2. IB Script
  3. Respond Publically
  4. 73%
  5. True
  6. 83%
  7. Diffuse & Educate
  8. 65%
  9. Yelp Factsheet
  10. Trust & Safety Site
  11. Flag Review for Evaluation
  12. 69%
  13. False
  14. 76%
  15. Don't engage in the review question, just move the convo forward
  16. Yelp Support Site
  17. Respond Privately
  18. 70%
  19. Violation of Content Guidelines
  20. Use Value & Pivot
  21. 80%
  22. Active Listening
  23. Tell them not to worry about it
  24. When it's not their customer