Refer 1Qualifiedmemberto NFFGUse MemberGuidance tab 5times & engagemembers withsuggestionsEducate 2members onpre-orderingcashierchecksEducate 2members onMoney MarketsavingsaccountsEducate amember on thebudgetresources onour site. Ex.MakingCentsEducate amemberon 2 digitalservices to increasethe branch's averagebooked digital offersShare a Member-Centric initiativeon the EnterpriseStrategyCommunity Page Share oneMember-Centricbest practice withyour team duringa huddle toenhance themember experienceProvide amemberwith a budgetworksheet: viaemail or paperSend 3Member-Centric P2Pbadges toteammatesSelf-assessbased on theMeetsObservation tolook for areas ofimprovementWith support fromyour leadership team,review your branch'sFinancial HealthDashboard Metric toidentity trends andmembers currentfinancial healthEducate amember on theEasy Startcertificate tobuild financialwealthUtilize anymobile demoapp functionwith amemberEducate amemberon how to processa mobile depositwith a $5 voucher"Show me that youknow me" bysharing a memberjourney resourceto at least onememberHost 1 digitalday as a branch(Take pictures topost on Tribe or"Our EnterpriseStrategy"community page)Educate amember on debtconsolidationoptions to helpreduce monthlyexpenseEducate amember on how toset up automatictransfers via theirmobile appEmail 2memberstheir debit carddisclosuresinstead ofprinting itParticipate in anEnterpriseStrategyConversation withyour EnterpriseChampion.Submit 1Member-Centric WOWstory to yourleadershipteamReview the branch's"New MemberChannel TrendReport" andcontribute toan open discussionon how to bettereducate members onother channelsReceive 1 all7's BES or1 positivemembercomment cardRefer 1Qualifiedmemberto NFFGUse MemberGuidance tab 5times & engagemembers withsuggestionsEducate 2members onpre-orderingcashierchecksEducate 2members onMoney MarketsavingsaccountsEducate amember on thebudgetresources onour site. Ex.MakingCentsEducate amemberon 2 digitalservices to increasethe branch's averagebooked digital offersShare a Member-Centric initiativeon the EnterpriseStrategyCommunity Page Share oneMember-Centricbest practice withyour team duringa huddle toenhance themember experienceProvide amemberwith a budgetworksheet: viaemail or paperSend 3Member-Centric P2Pbadges toteammatesSelf-assessbased on theMeetsObservation tolook for areas ofimprovementWith support fromyour leadership team,review your branch'sFinancial HealthDashboard Metric toidentity trends andmembers currentfinancial healthEducate amember on theEasy Startcertificate tobuild financialwealthUtilize anymobile demoapp functionwith amemberEducate amemberon how to processa mobile depositwith a $5 voucher"Show me that youknow me" bysharing a memberjourney resourceto at least onememberHost 1 digitalday as a branch(Take pictures topost on Tribe or"Our EnterpriseStrategy"community page)Educate amember on debtconsolidationoptions to helpreduce monthlyexpenseEducate amember on how toset up automatictransfers via theirmobile appEmail 2memberstheir debit carddisclosuresinstead ofprinting itParticipate in anEnterpriseStrategyConversation withyour EnterpriseChampion.Submit 1Member-Centric WOWstory to yourleadershipteamReview the branch's"New MemberChannel TrendReport" andcontribute toan open discussionon how to bettereducate members onother channelsReceive 1 all7's BES or1 positivemembercomment card

MEMBER-CENTRIC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
I
3
G
4
O
5
G
6
I
7
N
8
G
9
B
10
O
11
N
12
O
13
G
14
I
15
B
16
B
17
B
18
N
19
G
20
I
21
O
22
N
23
I
24
B
  1. O-Refer 1 Qualified member to NFFG
  2. I-Use Member Guidance tab 5 times & engage members with suggestions
  3. G-Educate 2 members on pre-ordering cashier checks
  4. O-Educate 2 members on Money Market savings accounts
  5. G-Educate a member on the budget resources on our site. Ex. MakingCents
  6. I-Educate a member on 2 digital services to increase the branch's average booked digital offers
  7. N-Share a Member-Centric initiative on the Enterprise Strategy Community Page
  8. G- Share one Member-Centric best practice with your team during a huddle to enhance the member experience
  9. B-Provide a member with a budget worksheet: via email or paper
  10. O-Send 3 Member-Centric P2P badges to teammates
  11. N-Self-assess based on the Meets Observation to look for areas of improvement
  12. O-With support from your leadership team, review your branch's Financial Health Dashboard Metric to identity trends and members current financial health
  13. G-Educate a member on the Easy Start certificate to build financial wealth
  14. I-Utilize any mobile demo app function with a member
  15. B-Educate a member on how to process a mobile deposit with a $5 voucher
  16. B-"Show me that you know me" by sharing a member journey resource to at least one member
  17. B-Host 1 digital day as a branch (Take pictures to post on Tribe or "Our Enterprise Strategy" community page)
  18. N-Educate a member on debt consolidation options to help reduce monthly expense
  19. G-Educate a member on how to set up automatic transfers via their mobile app
  20. I-Email 2 members their debit card disclosures instead of printing it
  21. O-Participate in an Enterprise Strategy Conversation with your Enterprise Champion.
  22. N-Submit 1 Member-Centric WOW story to your leadership team
  23. I-Review the branch's "New Member Channel Trend Report" and contribute to an open discussion on how to better educate members on other channels
  24. B-Receive 1 all 7's BES or 1 positive member comment card