Self-assessbased on theMeetsObservation tolook for areas ofimprovementReview the branch's"New MemberChannel TrendReport" andcontribute toan open discussionon how to bettereducate members onother channels Share oneMember-Centricbest practice withyour team duringa huddle toenhance themember experienceSend 3Member-Centric P2Pbadges toteammatesRefer 1Qualifiedmemberto NFFGUse MemberGuidance tab 5times & engagemembers withsuggestionsEducate amember on how toset up automatictransfers via theirmobile appReceive 1 all7's BES or1 positivemembercomment cardEducate 2members onpre-orderingcashierchecks"Show me that youknow me" bysharing a memberjourney resourceto at least onememberSubmit 1Member-Centric WOWstory to yourleadershipteamEmail 2memberstheir debit carddisclosuresinstead ofprinting itEducate amember on thebudgetresources onour site. Ex.MakingCentsProvide amemberwith a budgetworksheet: viaemail or paperHost 1 digitalday as a branch(Take pictures topost on Tribe or"Our EnterpriseStrategy"community page)Educate amember on debtconsolidationoptions to helpreduce monthlyexpenseEducate amemberon how to processa mobile depositwith a $5 voucherWith support fromyour leadership team,review your branch'sFinancial HealthDashboard Metric toidentity trends andmembers currentfinancial healthEducate amember on theEasy Startcertificate tobuild financialwealthUtilize anymobile demoapp functionwith amemberEducate 2members onMoney MarketsavingsaccountsParticipate in anEnterpriseStrategyConversation withyour EnterpriseChampion.Educate amemberon 2 digitalservices to increasethe branch's averagebooked digital offersShare a Member-Centric initiativeon the EnterpriseStrategyCommunity PageSelf-assessbased on theMeetsObservation tolook for areas ofimprovementReview the branch's"New MemberChannel TrendReport" andcontribute toan open discussionon how to bettereducate members onother channels Share oneMember-Centricbest practice withyour team duringa huddle toenhance themember experienceSend 3Member-Centric P2Pbadges toteammatesRefer 1Qualifiedmemberto NFFGUse MemberGuidance tab 5times & engagemembers withsuggestionsEducate amember on how toset up automatictransfers via theirmobile appReceive 1 all7's BES or1 positivemembercomment cardEducate 2members onpre-orderingcashierchecks"Show me that youknow me" bysharing a memberjourney resourceto at least onememberSubmit 1Member-Centric WOWstory to yourleadershipteamEmail 2memberstheir debit carddisclosuresinstead ofprinting itEducate amember on thebudgetresources onour site. Ex.MakingCentsProvide amemberwith a budgetworksheet: viaemail or paperHost 1 digitalday as a branch(Take pictures topost on Tribe or"Our EnterpriseStrategy"community page)Educate amember on debtconsolidationoptions to helpreduce monthlyexpenseEducate amemberon how to processa mobile depositwith a $5 voucherWith support fromyour leadership team,review your branch'sFinancial HealthDashboard Metric toidentity trends andmembers currentfinancial healthEducate amember on theEasy Startcertificate tobuild financialwealthUtilize anymobile demoapp functionwith amemberEducate 2members onMoney MarketsavingsaccountsParticipate in anEnterpriseStrategyConversation withyour EnterpriseChampion.Educate amemberon 2 digitalservices to increasethe branch's averagebooked digital offersShare a Member-Centric initiativeon the EnterpriseStrategyCommunity Page

MEMBER-CENTRIC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
I
3
G
4
O
5
O
6
I
7
G
8
B
9
G
10
B
11
N
12
I
13
G
14
B
15
B
16
N
17
B
18
O
19
G
20
I
21
O
22
O
23
I
24
N
  1. N-Self-assess based on the Meets Observation to look for areas of improvement
  2. I-Review the branch's "New Member Channel Trend Report" and contribute to an open discussion on how to better educate members on other channels
  3. G- Share one Member-Centric best practice with your team during a huddle to enhance the member experience
  4. O-Send 3 Member-Centric P2P badges to teammates
  5. O-Refer 1 Qualified member to NFFG
  6. I-Use Member Guidance tab 5 times & engage members with suggestions
  7. G-Educate a member on how to set up automatic transfers via their mobile app
  8. B-Receive 1 all 7's BES or 1 positive member comment card
  9. G-Educate 2 members on pre-ordering cashier checks
  10. B-"Show me that you know me" by sharing a member journey resource to at least one member
  11. N-Submit 1 Member-Centric WOW story to your leadership team
  12. I-Email 2 members their debit card disclosures instead of printing it
  13. G-Educate a member on the budget resources on our site. Ex. MakingCents
  14. B-Provide a member with a budget worksheet: via email or paper
  15. B-Host 1 digital day as a branch (Take pictures to post on Tribe or "Our Enterprise Strategy" community page)
  16. N-Educate a member on debt consolidation options to help reduce monthly expense
  17. B-Educate a member on how to process a mobile deposit with a $5 voucher
  18. O-With support from your leadership team, review your branch's Financial Health Dashboard Metric to identity trends and members current financial health
  19. G-Educate a member on the Easy Start certificate to build financial wealth
  20. I-Utilize any mobile demo app function with a member
  21. O-Educate 2 members on Money Market savings accounts
  22. O-Participate in an Enterprise Strategy Conversation with your Enterprise Champion.
  23. I-Educate a member on 2 digital services to increase the branch's average booked digital offers
  24. N-Share a Member-Centric initiative on the Enterprise Strategy Community Page