Use MemberGuidance tab 5times & engagemembers withsuggestionsEmail 2memberstheir debit carddisclosuresinstead ofprinting itReview the branch's"New MemberChannel TrendReport" andcontribute toan open discussionon how to bettereducate members onother channelsWith support fromyour leadership team,review your branch'sFinancial HealthDashboard Metric toidentity trends andmembers currentfinancial health"Show me that youknow me" bysharing a memberjourney resourceto at least onememberEducate amember on theEasy Startcertificate tobuild financialwealthEducate amemberon 2 digitalservices to increasethe branch's averagebooked digital offersEducate 2members onpre-orderingcashierchecksSubmit 1Member-Centric WOWstory to yourleadershipteamParticipate in anEnterpriseStrategyConversation withyour EnterpriseChampion.Send 3Member-Centric P2Pbadges toteammatesReceive 1 all7's BES or1 positivemembercomment cardRefer 1Qualifiedmemberto NFFGUtilize anymobile demoapp functionwith amemberSelf-assessbased on theMeetsObservation tolook for areas ofimprovement Share oneMember-Centricbest practice withyour team duringa huddle toenhance themember experienceEducate 2members onMoney MarketsavingsaccountsEducate amember on how toset up automatictransfers via theirmobile appHost 1 digitalday as a branch(Take pictures topost on Tribe or"Our EnterpriseStrategy"community page)Educate amember on thebudgetresources onour site. Ex.MakingCentsShare a Member-Centric initiativeon the EnterpriseStrategyCommunity PageProvide amemberwith a budgetworksheet: viaemail or paperEducate amemberon how to processa mobile depositwith a $5 voucherEducate amember on debtconsolidationoptions to helpreduce monthlyexpenseUse MemberGuidance tab 5times & engagemembers withsuggestionsEmail 2memberstheir debit carddisclosuresinstead ofprinting itReview the branch's"New MemberChannel TrendReport" andcontribute toan open discussionon how to bettereducate members onother channelsWith support fromyour leadership team,review your branch'sFinancial HealthDashboard Metric toidentity trends andmembers currentfinancial health"Show me that youknow me" bysharing a memberjourney resourceto at least onememberEducate amember on theEasy Startcertificate tobuild financialwealthEducate amemberon 2 digitalservices to increasethe branch's averagebooked digital offersEducate 2members onpre-orderingcashierchecksSubmit 1Member-Centric WOWstory to yourleadershipteamParticipate in anEnterpriseStrategyConversation withyour EnterpriseChampion.Send 3Member-Centric P2Pbadges toteammatesReceive 1 all7's BES or1 positivemembercomment cardRefer 1Qualifiedmemberto NFFGUtilize anymobile demoapp functionwith amemberSelf-assessbased on theMeetsObservation tolook for areas ofimprovement Share oneMember-Centricbest practice withyour team duringa huddle toenhance themember experienceEducate 2members onMoney MarketsavingsaccountsEducate amember on how toset up automatictransfers via theirmobile appHost 1 digitalday as a branch(Take pictures topost on Tribe or"Our EnterpriseStrategy"community page)Educate amember on thebudgetresources onour site. Ex.MakingCentsShare a Member-Centric initiativeon the EnterpriseStrategyCommunity PageProvide amemberwith a budgetworksheet: viaemail or paperEducate amemberon how to processa mobile depositwith a $5 voucherEducate amember on debtconsolidationoptions to helpreduce monthlyexpense

MEMBER-CENTRIC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
I
3
I
4
O
5
B
6
G
7
I
8
G
9
N
10
O
11
O
12
B
13
O
14
I
15
N
16
G
17
O
18
G
19
B
20
G
21
N
22
B
23
B
24
N
  1. I-Use Member Guidance tab 5 times & engage members with suggestions
  2. I-Email 2 members their debit card disclosures instead of printing it
  3. I-Review the branch's "New Member Channel Trend Report" and contribute to an open discussion on how to better educate members on other channels
  4. O-With support from your leadership team, review your branch's Financial Health Dashboard Metric to identity trends and members current financial health
  5. B-"Show me that you know me" by sharing a member journey resource to at least one member
  6. G-Educate a member on the Easy Start certificate to build financial wealth
  7. I-Educate a member on 2 digital services to increase the branch's average booked digital offers
  8. G-Educate 2 members on pre-ordering cashier checks
  9. N-Submit 1 Member-Centric WOW story to your leadership team
  10. O-Participate in an Enterprise Strategy Conversation with your Enterprise Champion.
  11. O-Send 3 Member-Centric P2P badges to teammates
  12. B-Receive 1 all 7's BES or 1 positive member comment card
  13. O-Refer 1 Qualified member to NFFG
  14. I-Utilize any mobile demo app function with a member
  15. N-Self-assess based on the Meets Observation to look for areas of improvement
  16. G- Share one Member-Centric best practice with your team during a huddle to enhance the member experience
  17. O-Educate 2 members on Money Market savings accounts
  18. G-Educate a member on how to set up automatic transfers via their mobile app
  19. B-Host 1 digital day as a branch (Take pictures to post on Tribe or "Our Enterprise Strategy" community page)
  20. G-Educate a member on the budget resources on our site. Ex. MakingCents
  21. N-Share a Member-Centric initiative on the Enterprise Strategy Community Page
  22. B-Provide a member with a budget worksheet: via email or paper
  23. B-Educate a member on how to process a mobile deposit with a $5 voucher
  24. N-Educate a member on debt consolidation options to help reduce monthly expense