(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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G-Educate a member on how to set up automatic transfers via their mobile app
O-Participate in an Enterprise Strategy
Conversation with your Enterprise Champion.
I-Email 2 members
their debit card disclosures
instead of
printing it
N-Educate a member on debt consolidation options to help reduce monthly expense
I-Review the branch's
"New Member
Channel Trend
Report" and
contribute to
an open discussion
on how to better
educate members on
other channels
G-
Share one
Member-Centric
best practice with
your team during
a huddle to
enhance the
member experience
O-With support from your leadership team, review your branch's Financial Health Dashboard Metric to identity trends and members current financial health
N-Share a Member-Centric initiative on the Enterprise Strategy Community Page
B-"Show me that you know me" by sharing a member journey resource to at least one member
B-Provide a member
with a budget worksheet: via email or paper
O-Send 3 Member-Centric P2P badges to teammates
I-Educate a
member
on 2 digital
services to increase the branch's average booked digital offers
N-Self-assess
based on the Meets Observation to look for areas of improvement
B-Receive 1 all 7's BES or
1 positive member comment card
O-Refer 1 Qualified member to NFFG
N-Submit 1 Member-Centric WOW story to your leadership team
G-Educate 2 members on pre-ordering cashier checks
O-Educate 2 members on Money Market savings accounts
B-Host 1 digital
day as a branch (Take pictures to post on Tribe or "Our Enterprise Strategy" community page)
I-Utilize any
mobile demo app function with a member
I-Use Member Guidance tab 5 times & engage members with suggestions
B-Educate a member
on how to process a mobile deposit with a $5 voucher
G-Educate a member on the budget resources on our site. Ex. MakingCents
G-Educate a member on the Easy Start certificate to build financial wealth