Use MemberGuidance tab 5times & engagemembers withsuggestionsEducate 2members onpre-orderingcashierchecksEmail 2memberstheir debit carddisclosuresinstead ofprinting itShare a Member-Centric initiativeon the EnterpriseStrategyCommunity PageHost 1 digitalday as a branch(Take pictures topost on Tribe or"Our EnterpriseStrategy"community page)Send 3Member-Centric P2Pbadges toteammatesProvide amemberwith a budgetworksheet: viaemail or paperEducate amemberon 2 digitalservices to increasethe branch's averagebooked digital offersReceive 1 all7's BES or1 positivemembercomment card"Show me that youknow me" bysharing a memberjourney resourceto at least onememberUtilize anymobile demoapp functionwith amemberParticipate in anEnterpriseStrategyConversation withyour EnterpriseChampion.Review the branch's"New MemberChannel TrendReport" andcontribute toan open discussionon how to bettereducate members onother channelsEducate amember on debtconsolidationoptions to helpreduce monthlyexpenseEducate amember on thebudgetresources onour site. Ex.MakingCentsEducate amemberon how to processa mobile depositwith a $5 voucherEducate amember on theEasy Startcertificate tobuild financialwealthRefer 1Qualifiedmemberto NFFGSubmit 1Member-Centric WOWstory to yourleadershipteamEducate amember on how toset up automatictransfers via theirmobile appEducate 2members onMoney MarketsavingsaccountsSelf-assessbased on theMeetsObservation tolook for areas ofimprovementWith support fromyour leadership team,review your branch'sFinancial HealthDashboard Metric toidentity trends andmembers currentfinancial health Share oneMember-Centricbest practice withyour team duringa huddle toenhance themember experienceUse MemberGuidance tab 5times & engagemembers withsuggestionsEducate 2members onpre-orderingcashierchecksEmail 2memberstheir debit carddisclosuresinstead ofprinting itShare a Member-Centric initiativeon the EnterpriseStrategyCommunity PageHost 1 digitalday as a branch(Take pictures topost on Tribe or"Our EnterpriseStrategy"community page)Send 3Member-Centric P2Pbadges toteammatesProvide amemberwith a budgetworksheet: viaemail or paperEducate amemberon 2 digitalservices to increasethe branch's averagebooked digital offersReceive 1 all7's BES or1 positivemembercomment card"Show me that youknow me" bysharing a memberjourney resourceto at least onememberUtilize anymobile demoapp functionwith amemberParticipate in anEnterpriseStrategyConversation withyour EnterpriseChampion.Review the branch's"New MemberChannel TrendReport" andcontribute toan open discussionon how to bettereducate members onother channelsEducate amember on debtconsolidationoptions to helpreduce monthlyexpenseEducate amember on thebudgetresources onour site. Ex.MakingCentsEducate amemberon how to processa mobile depositwith a $5 voucherEducate amember on theEasy Startcertificate tobuild financialwealthRefer 1Qualifiedmemberto NFFGSubmit 1Member-Centric WOWstory to yourleadershipteamEducate amember on how toset up automatictransfers via theirmobile appEducate 2members onMoney MarketsavingsaccountsSelf-assessbased on theMeetsObservation tolook for areas ofimprovementWith support fromyour leadership team,review your branch'sFinancial HealthDashboard Metric toidentity trends andmembers currentfinancial health Share oneMember-Centricbest practice withyour team duringa huddle toenhance themember experience

MEMBER-CENTRIC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
G
3
I
4
N
5
B
6
O
7
B
8
I
9
B
10
B
11
I
12
O
13
I
14
N
15
G
16
B
17
G
18
O
19
N
20
G
21
O
22
N
23
O
24
G
  1. I-Use Member Guidance tab 5 times & engage members with suggestions
  2. G-Educate 2 members on pre-ordering cashier checks
  3. I-Email 2 members their debit card disclosures instead of printing it
  4. N-Share a Member-Centric initiative on the Enterprise Strategy Community Page
  5. B-Host 1 digital day as a branch (Take pictures to post on Tribe or "Our Enterprise Strategy" community page)
  6. O-Send 3 Member-Centric P2P badges to teammates
  7. B-Provide a member with a budget worksheet: via email or paper
  8. I-Educate a member on 2 digital services to increase the branch's average booked digital offers
  9. B-Receive 1 all 7's BES or 1 positive member comment card
  10. B-"Show me that you know me" by sharing a member journey resource to at least one member
  11. I-Utilize any mobile demo app function with a member
  12. O-Participate in an Enterprise Strategy Conversation with your Enterprise Champion.
  13. I-Review the branch's "New Member Channel Trend Report" and contribute to an open discussion on how to better educate members on other channels
  14. N-Educate a member on debt consolidation options to help reduce monthly expense
  15. G-Educate a member on the budget resources on our site. Ex. MakingCents
  16. B-Educate a member on how to process a mobile deposit with a $5 voucher
  17. G-Educate a member on the Easy Start certificate to build financial wealth
  18. O-Refer 1 Qualified member to NFFG
  19. N-Submit 1 Member-Centric WOW story to your leadership team
  20. G-Educate a member on how to set up automatic transfers via their mobile app
  21. O-Educate 2 members on Money Market savings accounts
  22. N-Self-assess based on the Meets Observation to look for areas of improvement
  23. O-With support from your leadership team, review your branch's Financial Health Dashboard Metric to identity trends and members current financial health
  24. G- Share one Member-Centric best practice with your team during a huddle to enhance the member experience