Self-assessbased on theMeetsObservation tolook for areas ofimprovementSend 2Member-Centric P2Pbadges toteammatesRefer 1Qualifiedmemberto NFFGEducate 2members onMoney MarketsavingsaccountsEducate members on2 digital services toincrease by 1%Booked Digital Offersper Full TimeEmployee frombranch's currentaverage of 1.92%Receive 1 all7's BES or1 positivemembercomment cardEducate amember on theEasy Startcertificate tobuild financialwealthEducate 2members onpre-orderingcashierchecksEducate amemberon how to processa mobile depositwith a $5 voucherEducate amember on debtconsolidationoptions to helpreduce monthlyexpense Share oneMember-Centricbest practice withyour team duringa huddle toenhance themember experienceSubmit 1Member-Centric WOWstory to yourleadershipteamEducate amember onhow to set upnotifications ontheir mobileapp"Show me that youknow me" bysharing a memberjourney resourceto at least onememberUse MemberGuidance tab 5times & engagemembers withsuggestionsWith support fromyour leadership team,review your branch'sFinancial HealthDashboard Metric toidentity trends andmembers currentfinancial healthShare a Member-Centric initiativeon the EnterpriseStrategyCommunity PageHost 1 digitalday as a branch(Take pictures topost on Tribe or"Our EnterpriseStrategy"community page)Educate amember on how toset up automatictransfers via theirmobile appParticipate in anEnterpriseStrategyConversation withyour EnterpriseChampion.Utilize anymobile demoapp functionwith amemberProvide amemberwith a budgetworksheet: viaemail or paperEducate amember on thebudgetresources onour site. Ex.MakingCentsEmail 2memberstheir debit carddisclosuresinstead ofprinting itSelf-assessbased on theMeetsObservation tolook for areas ofimprovementSend 2Member-Centric P2Pbadges toteammatesRefer 1Qualifiedmemberto NFFGEducate 2members onMoney MarketsavingsaccountsEducate members on2 digital services toincrease by 1%Booked Digital Offersper Full TimeEmployee frombranch's currentaverage of 1.92%Receive 1 all7's BES or1 positivemembercomment cardEducate amember on theEasy Startcertificate tobuild financialwealthEducate 2members onpre-orderingcashierchecksEducate amemberon how to processa mobile depositwith a $5 voucherEducate amember on debtconsolidationoptions to helpreduce monthlyexpense Share oneMember-Centricbest practice withyour team duringa huddle toenhance themember experienceSubmit 1Member-Centric WOWstory to yourleadershipteamEducate amember onhow to set upnotifications ontheir mobileapp"Show me that youknow me" bysharing a memberjourney resourceto at least onememberUse MemberGuidance tab 5times & engagemembers withsuggestionsWith support fromyour leadership team,review your branch'sFinancial HealthDashboard Metric toidentity trends andmembers currentfinancial healthShare a Member-Centric initiativeon the EnterpriseStrategyCommunity PageHost 1 digitalday as a branch(Take pictures topost on Tribe or"Our EnterpriseStrategy"community page)Educate amember on how toset up automatictransfers via theirmobile appParticipate in anEnterpriseStrategyConversation withyour EnterpriseChampion.Utilize anymobile demoapp functionwith amemberProvide amemberwith a budgetworksheet: viaemail or paperEducate amember on thebudgetresources onour site. Ex.MakingCentsEmail 2memberstheir debit carddisclosuresinstead ofprinting it

MEMBER-CENTRIC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
O
3
O
4
O
5
I
6
B
7
G
8
G
9
B
10
N
11
G
12
N
13
I
14
B
15
I
16
O
17
N
18
B
19
G
20
O
21
I
22
B
23
G
24
I
  1. N-Self-assess based on the Meets Observation to look for areas of improvement
  2. O-Send 2 Member-Centric P2P badges to teammates
  3. O-Refer 1 Qualified member to NFFG
  4. O-Educate 2 members on Money Market savings accounts
  5. I-Educate members on 2 digital services to increase by 1% Booked Digital Offers per Full Time Employee from branch's current average of 1.92%
  6. B-Receive 1 all 7's BES or 1 positive member comment card
  7. G-Educate a member on the Easy Start certificate to build financial wealth
  8. G-Educate 2 members on pre-ordering cashier checks
  9. B-Educate a member on how to process a mobile deposit with a $5 voucher
  10. N-Educate a member on debt consolidation options to help reduce monthly expense
  11. G- Share one Member-Centric best practice with your team during a huddle to enhance the member experience
  12. N-Submit 1 Member-Centric WOW story to your leadership team
  13. I-Educate a member on how to set up notifications on their mobile app
  14. B-"Show me that you know me" by sharing a member journey resource to at least one member
  15. I-Use Member Guidance tab 5 times & engage members with suggestions
  16. O-With support from your leadership team, review your branch's Financial Health Dashboard Metric to identity trends and members current financial health
  17. N-Share a Member-Centric initiative on the Enterprise Strategy Community Page
  18. B-Host 1 digital day as a branch (Take pictures to post on Tribe or "Our Enterprise Strategy" community page)
  19. G-Educate a member on how to set up automatic transfers via their mobile app
  20. O-Participate in an Enterprise Strategy Conversation with your Enterprise Champion.
  21. I-Utilize any mobile demo app function with a member
  22. B-Provide a member with a budget worksheet: via email or paper
  23. G-Educate a member on the budget resources on our site. Ex. MakingCents
  24. I-Email 2 members their debit card disclosures instead of printing it