Use MemberGuidance tab 5times & engagemembers withsuggestionsEducate amember on thebudgetresources onour site. Ex.MakingCentsEducate amember on theEasy Startcertificate tobuild financialwealthUtilize anymobile demoapp functionwith amemberEmail 2memberstheir debit carddisclosuresinstead ofprinting itHost 1 digitalday as a branch(Take pictures topost on Tribe or"Our EnterpriseStrategy"community page)Participate in anEnterpriseStrategyConversation withyour EnterpriseChampion.Educate 2members onMoney MarketsavingsaccountsEducate amember onhow to set upnotifications ontheir mobileappEducate members on2 digital services toincrease by 1%Booked Digital Offersper Full TimeEmployee frombranch's currentaverage of 1.92%Refer 1Qualifiedmemberto NFFGReceive 1 all7's BES or1 positivemembercomment cardSelf-assessbased on theMeetsObservation tolook for areas ofimprovementEducate amember on debtconsolidationoptions to helpreduce monthlyexpenseEducate amemberon how to processa mobile depositwith a $5 voucher Share oneMember-Centricbest practice withyour team duringa huddle toenhance themember experienceEducate amember on how toset up automatictransfers via theirmobile appSubmit 1Member-Centric WOWstory to yourleadershipteamWith support fromyour leadership team,review your branch'sFinancial HealthDashboard Metric toidentity trends andmembers currentfinancial healthEducate 2members onpre-orderingcashierchecksSend 2Member-Centric P2Pbadges toteammates"Show me that youknow me" bysharing a memberjourney resourceto at least onememberProvide amemberwith a budgetworksheet: viaemail or paperShare a Member-Centric initiativeon the EnterpriseStrategyCommunity PageUse MemberGuidance tab 5times & engagemembers withsuggestionsEducate amember on thebudgetresources onour site. Ex.MakingCentsEducate amember on theEasy Startcertificate tobuild financialwealthUtilize anymobile demoapp functionwith amemberEmail 2memberstheir debit carddisclosuresinstead ofprinting itHost 1 digitalday as a branch(Take pictures topost on Tribe or"Our EnterpriseStrategy"community page)Participate in anEnterpriseStrategyConversation withyour EnterpriseChampion.Educate 2members onMoney MarketsavingsaccountsEducate amember onhow to set upnotifications ontheir mobileappEducate members on2 digital services toincrease by 1%Booked Digital Offersper Full TimeEmployee frombranch's currentaverage of 1.92%Refer 1Qualifiedmemberto NFFGReceive 1 all7's BES or1 positivemembercomment cardSelf-assessbased on theMeetsObservation tolook for areas ofimprovementEducate amember on debtconsolidationoptions to helpreduce monthlyexpenseEducate amemberon how to processa mobile depositwith a $5 voucher Share oneMember-Centricbest practice withyour team duringa huddle toenhance themember experienceEducate amember on how toset up automatictransfers via theirmobile appSubmit 1Member-Centric WOWstory to yourleadershipteamWith support fromyour leadership team,review your branch'sFinancial HealthDashboard Metric toidentity trends andmembers currentfinancial healthEducate 2members onpre-orderingcashierchecksSend 2Member-Centric P2Pbadges toteammates"Show me that youknow me" bysharing a memberjourney resourceto at least onememberProvide amemberwith a budgetworksheet: viaemail or paperShare a Member-Centric initiativeon the EnterpriseStrategyCommunity Page

MEMBER-CENTRIC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
G
3
G
4
I
5
I
6
B
7
O
8
O
9
I
10
I
11
O
12
B
13
N
14
N
15
B
16
G
17
G
18
N
19
O
20
G
21
O
22
B
23
B
24
N
  1. I-Use Member Guidance tab 5 times & engage members with suggestions
  2. G-Educate a member on the budget resources on our site. Ex. MakingCents
  3. G-Educate a member on the Easy Start certificate to build financial wealth
  4. I-Utilize any mobile demo app function with a member
  5. I-Email 2 members their debit card disclosures instead of printing it
  6. B-Host 1 digital day as a branch (Take pictures to post on Tribe or "Our Enterprise Strategy" community page)
  7. O-Participate in an Enterprise Strategy Conversation with your Enterprise Champion.
  8. O-Educate 2 members on Money Market savings accounts
  9. I-Educate a member on how to set up notifications on their mobile app
  10. I-Educate members on 2 digital services to increase by 1% Booked Digital Offers per Full Time Employee from branch's current average of 1.92%
  11. O-Refer 1 Qualified member to NFFG
  12. B-Receive 1 all 7's BES or 1 positive member comment card
  13. N-Self-assess based on the Meets Observation to look for areas of improvement
  14. N-Educate a member on debt consolidation options to help reduce monthly expense
  15. B-Educate a member on how to process a mobile deposit with a $5 voucher
  16. G- Share one Member-Centric best practice with your team during a huddle to enhance the member experience
  17. G-Educate a member on how to set up automatic transfers via their mobile app
  18. N-Submit 1 Member-Centric WOW story to your leadership team
  19. O-With support from your leadership team, review your branch's Financial Health Dashboard Metric to identity trends and members current financial health
  20. G-Educate 2 members on pre-ordering cashier checks
  21. O-Send 2 Member-Centric P2P badges to teammates
  22. B-"Show me that you know me" by sharing a member journey resource to at least one member
  23. B-Provide a member with a budget worksheet: via email or paper
  24. N-Share a Member-Centric initiative on the Enterprise Strategy Community Page