Share oneMember-Centricbest practice withyour team duringa huddle toenhance themember experienceEmail 2memberstheir debit carddisclosuresinstead ofprinting itEducate amember on theEasy Startcertificate tobuild financialwealthEducate amember on how toset up automatictransfers via theirmobile appEducate amemberon how to processa mobile depositwith a $5 voucherUtilize anymobile demoapp functionwith amember"Show me that youknow me" bysharing a memberjourney resourceto at least onememberProvide amemberwith a budgetworksheet: viaemail or paperEducate 2members onMoney MarketsavingsaccountsEducate amember onhow to set upnotifications ontheir mobileappEducate amember on thebudgetresources onour site. Ex.MakingCentsEducate members on2 digital services toincrease by 1%Booked Digital Offersper Full TimeEmployee frombranch's currentaverage of 1.92%Submit 1Member-Centric WOWstory to yourleadershipteamShare a Member-Centric initiativeon the EnterpriseStrategyCommunity PageSend 2Member-Centric P2Pbadges toteammatesEducate amember on debtconsolidationoptions to helpreduce monthlyexpenseParticipate in anEnterpriseStrategyConversation withyour EnterpriseChampion.With support fromyour leadership team,review your branch'sFinancial HealthDashboard Metric toidentity trends andmembers currentfinancial healthReceive 1 all7's BES or1 positivemembercomment cardUse MemberGuidance tab 5times & engagemembers withsuggestionsSelf-assessbased on theMeetsObservation tolook for areas ofimprovementRefer 1Qualifiedmemberto NFFGHost 1 digitalday as a branch(Take pictures topost on Tribe or"Our EnterpriseStrategy"community page)Educate 2members onpre-orderingcashierchecks Share oneMember-Centricbest practice withyour team duringa huddle toenhance themember experienceEmail 2memberstheir debit carddisclosuresinstead ofprinting itEducate amember on theEasy Startcertificate tobuild financialwealthEducate amember on how toset up automatictransfers via theirmobile appEducate amemberon how to processa mobile depositwith a $5 voucherUtilize anymobile demoapp functionwith amember"Show me that youknow me" bysharing a memberjourney resourceto at least onememberProvide amemberwith a budgetworksheet: viaemail or paperEducate 2members onMoney MarketsavingsaccountsEducate amember onhow to set upnotifications ontheir mobileappEducate amember on thebudgetresources onour site. Ex.MakingCentsEducate members on2 digital services toincrease by 1%Booked Digital Offersper Full TimeEmployee frombranch's currentaverage of 1.92%Submit 1Member-Centric WOWstory to yourleadershipteamShare a Member-Centric initiativeon the EnterpriseStrategyCommunity PageSend 2Member-Centric P2Pbadges toteammatesEducate amember on debtconsolidationoptions to helpreduce monthlyexpenseParticipate in anEnterpriseStrategyConversation withyour EnterpriseChampion.With support fromyour leadership team,review your branch'sFinancial HealthDashboard Metric toidentity trends andmembers currentfinancial healthReceive 1 all7's BES or1 positivemembercomment cardUse MemberGuidance tab 5times & engagemembers withsuggestionsSelf-assessbased on theMeetsObservation tolook for areas ofimprovementRefer 1Qualifiedmemberto NFFGHost 1 digitalday as a branch(Take pictures topost on Tribe or"Our EnterpriseStrategy"community page)Educate 2members onpre-orderingcashierchecks

MEMBER-CENTRIC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
I
3
G
4
G
5
B
6
I
7
B
8
B
9
O
10
I
11
G
12
I
13
N
14
N
15
O
16
N
17
O
18
O
19
B
20
I
21
N
22
O
23
B
24
G
  1. G- Share one Member-Centric best practice with your team during a huddle to enhance the member experience
  2. I-Email 2 members their debit card disclosures instead of printing it
  3. G-Educate a member on the Easy Start certificate to build financial wealth
  4. G-Educate a member on how to set up automatic transfers via their mobile app
  5. B-Educate a member on how to process a mobile deposit with a $5 voucher
  6. I-Utilize any mobile demo app function with a member
  7. B-"Show me that you know me" by sharing a member journey resource to at least one member
  8. B-Provide a member with a budget worksheet: via email or paper
  9. O-Educate 2 members on Money Market savings accounts
  10. I-Educate a member on how to set up notifications on their mobile app
  11. G-Educate a member on the budget resources on our site. Ex. MakingCents
  12. I-Educate members on 2 digital services to increase by 1% Booked Digital Offers per Full Time Employee from branch's current average of 1.92%
  13. N-Submit 1 Member-Centric WOW story to your leadership team
  14. N-Share a Member-Centric initiative on the Enterprise Strategy Community Page
  15. O-Send 2 Member-Centric P2P badges to teammates
  16. N-Educate a member on debt consolidation options to help reduce monthly expense
  17. O-Participate in an Enterprise Strategy Conversation with your Enterprise Champion.
  18. O-With support from your leadership team, review your branch's Financial Health Dashboard Metric to identity trends and members current financial health
  19. B-Receive 1 all 7's BES or 1 positive member comment card
  20. I-Use Member Guidance tab 5 times & engage members with suggestions
  21. N-Self-assess based on the Meets Observation to look for areas of improvement
  22. O-Refer 1 Qualified member to NFFG
  23. B-Host 1 digital day as a branch (Take pictures to post on Tribe or "Our Enterprise Strategy" community page)
  24. G-Educate 2 members on pre-ordering cashier checks