Share oneMember-Centricbest practice withyour team duringa huddle toenhance themember experienceShare a Member-Centric initiativeon the EnterpriseStrategyCommunity PageEducate amember on theEasy Startcertificate tobuild financialwealthEducate members on2 digital services toincrease by 1%Booked Digital Offersper Full TimeEmployee frombranch's currentaverage of 1.92%Refer 1Qualifiedmemberto NFFGUse MemberGuidance tab 5times & engagemembers withsuggestionsSend 2Member-Centric P2Pbadges toteammatesEducate amember on debtconsolidationoptions to helpreduce monthlyexpenseParticipate in anEnterpriseStrategyConversation withyour EnterpriseChampion."Show me that youknow me" bysharing a memberjourney resourceto at least onememberEducate amember on thebudgetresources onour site. Ex.MakingCentsEducate 2members onpre-orderingcashierchecksEducate amemberon how to processa mobile depositwith a $5 voucherHost 1 digitalday as a branch(Take pictures topost on Tribe or"Our EnterpriseStrategy"community page)Educate amember onhow to set upnotifications ontheir mobileappWith support fromyour leadership team,review your branch'sFinancial HealthDashboard Metric toidentity trends andmembers currentfinancial healthEducate amember on how toset up automatictransfers via theirmobile appReceive 1 all7's BES or1 positivemembercomment cardEmail 2memberstheir debit carddisclosuresinstead ofprinting itProvide amemberwith a budgetworksheet: viaemail or paperUtilize anymobile demoapp functionwith amemberSelf-assessbased on theMeetsObservation tolook for areas ofimprovementSubmit 1Member-Centric WOWstory to yourleadershipteamEducate 2members onMoney Marketsavingsaccounts Share oneMember-Centricbest practice withyour team duringa huddle toenhance themember experienceShare a Member-Centric initiativeon the EnterpriseStrategyCommunity PageEducate amember on theEasy Startcertificate tobuild financialwealthEducate members on2 digital services toincrease by 1%Booked Digital Offersper Full TimeEmployee frombranch's currentaverage of 1.92%Refer 1Qualifiedmemberto NFFGUse MemberGuidance tab 5times & engagemembers withsuggestionsSend 2Member-Centric P2Pbadges toteammatesEducate amember on debtconsolidationoptions to helpreduce monthlyexpenseParticipate in anEnterpriseStrategyConversation withyour EnterpriseChampion."Show me that youknow me" bysharing a memberjourney resourceto at least onememberEducate amember on thebudgetresources onour site. Ex.MakingCentsEducate 2members onpre-orderingcashierchecksEducate amemberon how to processa mobile depositwith a $5 voucherHost 1 digitalday as a branch(Take pictures topost on Tribe or"Our EnterpriseStrategy"community page)Educate amember onhow to set upnotifications ontheir mobileappWith support fromyour leadership team,review your branch'sFinancial HealthDashboard Metric toidentity trends andmembers currentfinancial healthEducate amember on how toset up automatictransfers via theirmobile appReceive 1 all7's BES or1 positivemembercomment cardEmail 2memberstheir debit carddisclosuresinstead ofprinting itProvide amemberwith a budgetworksheet: viaemail or paperUtilize anymobile demoapp functionwith amemberSelf-assessbased on theMeetsObservation tolook for areas ofimprovementSubmit 1Member-Centric WOWstory to yourleadershipteamEducate 2members onMoney Marketsavingsaccounts

MEMBER-CENTRIC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
N
3
G
4
I
5
O
6
I
7
O
8
N
9
O
10
B
11
G
12
G
13
B
14
B
15
I
16
O
17
G
18
B
19
I
20
B
21
I
22
N
23
N
24
O
  1. G- Share one Member-Centric best practice with your team during a huddle to enhance the member experience
  2. N-Share a Member-Centric initiative on the Enterprise Strategy Community Page
  3. G-Educate a member on the Easy Start certificate to build financial wealth
  4. I-Educate members on 2 digital services to increase by 1% Booked Digital Offers per Full Time Employee from branch's current average of 1.92%
  5. O-Refer 1 Qualified member to NFFG
  6. I-Use Member Guidance tab 5 times & engage members with suggestions
  7. O-Send 2 Member-Centric P2P badges to teammates
  8. N-Educate a member on debt consolidation options to help reduce monthly expense
  9. O-Participate in an Enterprise Strategy Conversation with your Enterprise Champion.
  10. B-"Show me that you know me" by sharing a member journey resource to at least one member
  11. G-Educate a member on the budget resources on our site. Ex. MakingCents
  12. G-Educate 2 members on pre-ordering cashier checks
  13. B-Educate a member on how to process a mobile deposit with a $5 voucher
  14. B-Host 1 digital day as a branch (Take pictures to post on Tribe or "Our Enterprise Strategy" community page)
  15. I-Educate a member on how to set up notifications on their mobile app
  16. O-With support from your leadership team, review your branch's Financial Health Dashboard Metric to identity trends and members current financial health
  17. G-Educate a member on how to set up automatic transfers via their mobile app
  18. B-Receive 1 all 7's BES or 1 positive member comment card
  19. I-Email 2 members their debit card disclosures instead of printing it
  20. B-Provide a member with a budget worksheet: via email or paper
  21. I-Utilize any mobile demo app function with a member
  22. N-Self-assess based on the Meets Observation to look for areas of improvement
  23. N-Submit 1 Member-Centric WOW story to your leadership team
  24. O-Educate 2 members on Money Market savings accounts