Submit 1Member-Centric WOWstory to yourleadershipteamEducate members on2 digital services toincrease by 1%Booked Digital Offersper Full TimeEmployee frombranch's currentaverage of 1.92%Share a Member-Centric initiativeon the EnterpriseStrategyCommunity PageEducate amember on how toset up automatictransfers via theirmobile appEducate amember on thebudgetresources onour site. Ex.MakingCentsReceive 1 all7's BES or1 positivemembercomment cardEducate 2members onpre-orderingcashierchecks"Show me that youknow me" bysharing a memberjourney resourceto at least onememberRefer 1Qualifiedmemberto NFFGEducate amember onhow to set upnotifications ontheir mobileappSend 2Member-Centric P2Pbadges toteammatesSelf-assessbased on theMeetsObservation tolook for areas ofimprovementEducate amember on theEasy Startcertificate tobuild financialwealthProvide amemberwith a budgetworksheet: viaemail or paperUse MemberGuidance tab 5times & engagemembers withsuggestionsHost 1 digitalday as a branch(Take pictures topost on Tribe or"Our EnterpriseStrategy"community page)Educate 2members onMoney MarketsavingsaccountsEmail 2memberstheir debit carddisclosuresinstead ofprinting itUtilize anymobile demoapp functionwith amember Share oneMember-Centricbest practice withyour team duringa huddle toenhance themember experienceEducate amemberon how to processa mobile depositwith a $5 voucherEducate amember on debtconsolidationoptions to helpreduce monthlyexpenseWith support fromyour leadership team,review your branch'sFinancial HealthDashboard Metric toidentity trends andmembers currentfinancial healthParticipate in anEnterpriseStrategyConversation withyour EnterpriseChampion.Submit 1Member-Centric WOWstory to yourleadershipteamEducate members on2 digital services toincrease by 1%Booked Digital Offersper Full TimeEmployee frombranch's currentaverage of 1.92%Share a Member-Centric initiativeon the EnterpriseStrategyCommunity PageEducate amember on how toset up automatictransfers via theirmobile appEducate amember on thebudgetresources onour site. Ex.MakingCentsReceive 1 all7's BES or1 positivemembercomment cardEducate 2members onpre-orderingcashierchecks"Show me that youknow me" bysharing a memberjourney resourceto at least onememberRefer 1Qualifiedmemberto NFFGEducate amember onhow to set upnotifications ontheir mobileappSend 2Member-Centric P2Pbadges toteammatesSelf-assessbased on theMeetsObservation tolook for areas ofimprovementEducate amember on theEasy Startcertificate tobuild financialwealthProvide amemberwith a budgetworksheet: viaemail or paperUse MemberGuidance tab 5times & engagemembers withsuggestionsHost 1 digitalday as a branch(Take pictures topost on Tribe or"Our EnterpriseStrategy"community page)Educate 2members onMoney MarketsavingsaccountsEmail 2memberstheir debit carddisclosuresinstead ofprinting itUtilize anymobile demoapp functionwith amember Share oneMember-Centricbest practice withyour team duringa huddle toenhance themember experienceEducate amemberon how to processa mobile depositwith a $5 voucherEducate amember on debtconsolidationoptions to helpreduce monthlyexpenseWith support fromyour leadership team,review your branch'sFinancial HealthDashboard Metric toidentity trends andmembers currentfinancial healthParticipate in anEnterpriseStrategyConversation withyour EnterpriseChampion.

MEMBER-CENTRIC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
I
3
N
4
G
5
G
6
B
7
G
8
B
9
O
10
I
11
O
12
N
13
G
14
B
15
I
16
B
17
O
18
I
19
I
20
G
21
B
22
N
23
O
24
O
  1. N-Submit 1 Member-Centric WOW story to your leadership team
  2. I-Educate members on 2 digital services to increase by 1% Booked Digital Offers per Full Time Employee from branch's current average of 1.92%
  3. N-Share a Member-Centric initiative on the Enterprise Strategy Community Page
  4. G-Educate a member on how to set up automatic transfers via their mobile app
  5. G-Educate a member on the budget resources on our site. Ex. MakingCents
  6. B-Receive 1 all 7's BES or 1 positive member comment card
  7. G-Educate 2 members on pre-ordering cashier checks
  8. B-"Show me that you know me" by sharing a member journey resource to at least one member
  9. O-Refer 1 Qualified member to NFFG
  10. I-Educate a member on how to set up notifications on their mobile app
  11. O-Send 2 Member-Centric P2P badges to teammates
  12. N-Self-assess based on the Meets Observation to look for areas of improvement
  13. G-Educate a member on the Easy Start certificate to build financial wealth
  14. B-Provide a member with a budget worksheet: via email or paper
  15. I-Use Member Guidance tab 5 times & engage members with suggestions
  16. B-Host 1 digital day as a branch (Take pictures to post on Tribe or "Our Enterprise Strategy" community page)
  17. O-Educate 2 members on Money Market savings accounts
  18. I-Email 2 members their debit card disclosures instead of printing it
  19. I-Utilize any mobile demo app function with a member
  20. G- Share one Member-Centric best practice with your team during a huddle to enhance the member experience
  21. B-Educate a member on how to process a mobile deposit with a $5 voucher
  22. N-Educate a member on debt consolidation options to help reduce monthly expense
  23. O-With support from your leadership team, review your branch's Financial Health Dashboard Metric to identity trends and members current financial health
  24. O-Participate in an Enterprise Strategy Conversation with your Enterprise Champion.