Host 1 digitalday as a branch(Take pictures topost on Tribe or"Our EnterpriseStrategy"community page)Self-assessbased on theMeetsObservation tolook for areas ofimprovementParticipate in anEnterpriseStrategyConversation withyour EnterpriseChampion.Submit 1Member-Centric WOWstory to yourleadershipteamEducate amember on thebudgetresources onour site. Ex.MakingCentsEducate amember onhow to set upnotifications ontheir mobileappSend 2Member-Centric P2Pbadges toteammatesUse MemberGuidance tab 5times & engagemembers withsuggestionsEducate amemberon how to processa mobile depositwith a $5 voucher Share oneMember-Centricbest practice withyour team duringa huddle toenhance themember experience"Show me that youknow me" bysharing a memberjourney resourceto at least onememberUtilize anymobile demoapp functionwith amemberReceive 1 all7's BES or1 positivemembercomment cardEducate members on2 digital services toincrease by 1%Booked Digital Offersper Full TimeEmployee frombranch's currentaverage of 1.92%Educate amember on how toset up automatictransfers via theirmobile appEducate amember on debtconsolidationoptions to helpreduce monthlyexpenseEducate 2members onpre-orderingcashierchecksEducate amember on theEasy Startcertificate tobuild financialwealthProvide amemberwith a budgetworksheet: viaemail or paperEmail 2memberstheir debit carddisclosuresinstead ofprinting itWith support fromyour leadership team,review your branch'sFinancial HealthDashboard Metric toidentity trends andmembers currentfinancial healthShare a Member-Centric initiativeon the EnterpriseStrategyCommunity PageRefer 1Qualifiedmemberto NFFGEducate 2members onMoney MarketsavingsaccountsHost 1 digitalday as a branch(Take pictures topost on Tribe or"Our EnterpriseStrategy"community page)Self-assessbased on theMeetsObservation tolook for areas ofimprovementParticipate in anEnterpriseStrategyConversation withyour EnterpriseChampion.Submit 1Member-Centric WOWstory to yourleadershipteamEducate amember on thebudgetresources onour site. Ex.MakingCentsEducate amember onhow to set upnotifications ontheir mobileappSend 2Member-Centric P2Pbadges toteammatesUse MemberGuidance tab 5times & engagemembers withsuggestionsEducate amemberon how to processa mobile depositwith a $5 voucher Share oneMember-Centricbest practice withyour team duringa huddle toenhance themember experience"Show me that youknow me" bysharing a memberjourney resourceto at least onememberUtilize anymobile demoapp functionwith amemberReceive 1 all7's BES or1 positivemembercomment cardEducate members on2 digital services toincrease by 1%Booked Digital Offersper Full TimeEmployee frombranch's currentaverage of 1.92%Educate amember on how toset up automatictransfers via theirmobile appEducate amember on debtconsolidationoptions to helpreduce monthlyexpenseEducate 2members onpre-orderingcashierchecksEducate amember on theEasy Startcertificate tobuild financialwealthProvide amemberwith a budgetworksheet: viaemail or paperEmail 2memberstheir debit carddisclosuresinstead ofprinting itWith support fromyour leadership team,review your branch'sFinancial HealthDashboard Metric toidentity trends andmembers currentfinancial healthShare a Member-Centric initiativeon the EnterpriseStrategyCommunity PageRefer 1Qualifiedmemberto NFFGEducate 2members onMoney Marketsavingsaccounts

MEMBER-CENTRIC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
N
3
O
4
N
5
G
6
I
7
O
8
I
9
B
10
G
11
B
12
I
13
B
14
I
15
G
16
N
17
G
18
G
19
B
20
I
21
O
22
N
23
O
24
O
  1. B-Host 1 digital day as a branch (Take pictures to post on Tribe or "Our Enterprise Strategy" community page)
  2. N-Self-assess based on the Meets Observation to look for areas of improvement
  3. O-Participate in an Enterprise Strategy Conversation with your Enterprise Champion.
  4. N-Submit 1 Member-Centric WOW story to your leadership team
  5. G-Educate a member on the budget resources on our site. Ex. MakingCents
  6. I-Educate a member on how to set up notifications on their mobile app
  7. O-Send 2 Member-Centric P2P badges to teammates
  8. I-Use Member Guidance tab 5 times & engage members with suggestions
  9. B-Educate a member on how to process a mobile deposit with a $5 voucher
  10. G- Share one Member-Centric best practice with your team during a huddle to enhance the member experience
  11. B-"Show me that you know me" by sharing a member journey resource to at least one member
  12. I-Utilize any mobile demo app function with a member
  13. B-Receive 1 all 7's BES or 1 positive member comment card
  14. I-Educate members on 2 digital services to increase by 1% Booked Digital Offers per Full Time Employee from branch's current average of 1.92%
  15. G-Educate a member on how to set up automatic transfers via their mobile app
  16. N-Educate a member on debt consolidation options to help reduce monthly expense
  17. G-Educate 2 members on pre-ordering cashier checks
  18. G-Educate a member on the Easy Start certificate to build financial wealth
  19. B-Provide a member with a budget worksheet: via email or paper
  20. I-Email 2 members their debit card disclosures instead of printing it
  21. O-With support from your leadership team, review your branch's Financial Health Dashboard Metric to identity trends and members current financial health
  22. N-Share a Member-Centric initiative on the Enterprise Strategy Community Page
  23. O-Refer 1 Qualified member to NFFG
  24. O-Educate 2 members on Money Market savings accounts