Receive 1 all7's BES or1 positivemembercomment card Share oneMember-Centricbest practice withyour team duringa huddle toenhance themember experienceShare a Member-Centric initiativeon the EnterpriseStrategyCommunity PageUse MemberGuidance tab 5times & engagemembers withsuggestionsSelf-assessbased on theMeetsObservation tolook for areas ofimprovementEmail 2memberstheir debit carddisclosuresinstead ofprinting itEducate amemberon how to processa mobile depositwith a $5 voucherEducate members on2 digital services toincrease by 1%Booked Digital Offersper Full TimeEmployee frombranch's currentaverage of 1.92%Educate 2members onMoney MarketsavingsaccountsRefer 1Qualifiedmemberto NFFGEducate amember on how toset up automatictransfers via theirmobile appSubmit 1Member-Centric WOWstory to yourleadershipteamSend 2Member-Centric P2Pbadges toteammatesHost 1 digitalday as a branch(Take pictures topost on Tribe or"Our EnterpriseStrategy"community page)Utilize anymobile demoapp functionwith amemberParticipate in anEnterpriseStrategyConversation withyour EnterpriseChampion.With support fromyour leadership team,review your branch'sFinancial HealthDashboard Metric toidentity trends andmembers currentfinancial health"Show me that youknow me" bysharing a memberjourney resourceto at least onememberEducate amember onhow to set upnotifications ontheir mobileappEducate amember on thebudgetresources onour site. Ex.MakingCentsEducate amember on theEasy Startcertificate tobuild financialwealthEducate amember on debtconsolidationoptions to helpreduce monthlyexpenseProvide amemberwith a budgetworksheet: viaemail or paperEducate 2members onpre-orderingcashierchecksReceive 1 all7's BES or1 positivemembercomment card Share oneMember-Centricbest practice withyour team duringa huddle toenhance themember experienceShare a Member-Centric initiativeon the EnterpriseStrategyCommunity PageUse MemberGuidance tab 5times & engagemembers withsuggestionsSelf-assessbased on theMeetsObservation tolook for areas ofimprovementEmail 2memberstheir debit carddisclosuresinstead ofprinting itEducate amemberon how to processa mobile depositwith a $5 voucherEducate members on2 digital services toincrease by 1%Booked Digital Offersper Full TimeEmployee frombranch's currentaverage of 1.92%Educate 2members onMoney MarketsavingsaccountsRefer 1Qualifiedmemberto NFFGEducate amember on how toset up automatictransfers via theirmobile appSubmit 1Member-Centric WOWstory to yourleadershipteamSend 2Member-Centric P2Pbadges toteammatesHost 1 digitalday as a branch(Take pictures topost on Tribe or"Our EnterpriseStrategy"community page)Utilize anymobile demoapp functionwith amemberParticipate in anEnterpriseStrategyConversation withyour EnterpriseChampion.With support fromyour leadership team,review your branch'sFinancial HealthDashboard Metric toidentity trends andmembers currentfinancial health"Show me that youknow me" bysharing a memberjourney resourceto at least onememberEducate amember onhow to set upnotifications ontheir mobileappEducate amember on thebudgetresources onour site. Ex.MakingCentsEducate amember on theEasy Startcertificate tobuild financialwealthEducate amember on debtconsolidationoptions to helpreduce monthlyexpenseProvide amemberwith a budgetworksheet: viaemail or paperEducate 2members onpre-orderingcashierchecks

MEMBER-CENTRIC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
G
3
N
4
I
5
N
6
I
7
B
8
I
9
O
10
O
11
G
12
N
13
O
14
B
15
I
16
O
17
O
18
B
19
I
20
G
21
G
22
N
23
B
24
G
  1. B-Receive 1 all 7's BES or 1 positive member comment card
  2. G- Share one Member-Centric best practice with your team during a huddle to enhance the member experience
  3. N-Share a Member-Centric initiative on the Enterprise Strategy Community Page
  4. I-Use Member Guidance tab 5 times & engage members with suggestions
  5. N-Self-assess based on the Meets Observation to look for areas of improvement
  6. I-Email 2 members their debit card disclosures instead of printing it
  7. B-Educate a member on how to process a mobile deposit with a $5 voucher
  8. I-Educate members on 2 digital services to increase by 1% Booked Digital Offers per Full Time Employee from branch's current average of 1.92%
  9. O-Educate 2 members on Money Market savings accounts
  10. O-Refer 1 Qualified member to NFFG
  11. G-Educate a member on how to set up automatic transfers via their mobile app
  12. N-Submit 1 Member-Centric WOW story to your leadership team
  13. O-Send 2 Member-Centric P2P badges to teammates
  14. B-Host 1 digital day as a branch (Take pictures to post on Tribe or "Our Enterprise Strategy" community page)
  15. I-Utilize any mobile demo app function with a member
  16. O-Participate in an Enterprise Strategy Conversation with your Enterprise Champion.
  17. O-With support from your leadership team, review your branch's Financial Health Dashboard Metric to identity trends and members current financial health
  18. B-"Show me that you know me" by sharing a member journey resource to at least one member
  19. I-Educate a member on how to set up notifications on their mobile app
  20. G-Educate a member on the budget resources on our site. Ex. MakingCents
  21. G-Educate a member on the Easy Start certificate to build financial wealth
  22. N-Educate a member on debt consolidation options to help reduce monthly expense
  23. B-Provide a member with a budget worksheet: via email or paper
  24. G-Educate 2 members on pre-ordering cashier checks