Submit 1Member-Centric WOWstory to yourleadershipteamSelf-assessbased on theMeetsObservation tolook for areas ofimprovementUtilize anymobile demoapp functionwith amemberEducate amember onhow to set upnotifications ontheir mobileappUse MemberGuidance tab 5times & engagemembers withsuggestionsHost 1 digitalday as a branch(Take pictures topost on Tribe or"Our EnterpriseStrategy"community page)"Show me that youknow me" bysharing a memberjourney resourceto at least onememberEducate amember on how toset up automatictransfers via theirmobile appEducate amember on thebudgetresources onour site. Ex.MakingCentsEducate 2members onpre-orderingcashierchecksEducate amember on theEasy Startcertificate tobuild financialwealthSend 2Member-Centric P2Pbadges toteammatesWith support fromyour leadership team,review your branch'sFinancial HealthDashboard Metric toidentity trends andmembers currentfinancial healthEducate members on2 digital services toincrease by 1%Booked Digital Offersper Full TimeEmployee frombranch's currentaverage of 10.85%Provide amemberwith a budgetworksheet: viaemail or paper Share oneMember-Centricbest practice withyour team duringa huddle toenhance themember experienceEducate 2members onMoney MarketsavingsaccountsEducate amember on debtconsolidationoptions to helpreduce monthlyexpenseEmail 2memberstheir debit carddisclosuresinstead ofprinting itEducate amemberon how to processa mobile depositwith a $5 voucherParticipate in anEnterpriseStrategyConversation withyour EnterpriseChampion.Share a Member-Centric initiativeon the EnterpriseStrategyCommunity PageReceive 1 all7's BES or1 positivemembercomment cardRefer 1Qualifiedmemberto NFFGSubmit 1Member-Centric WOWstory to yourleadershipteamSelf-assessbased on theMeetsObservation tolook for areas ofimprovementUtilize anymobile demoapp functionwith amemberEducate amember onhow to set upnotifications ontheir mobileappUse MemberGuidance tab 5times & engagemembers withsuggestionsHost 1 digitalday as a branch(Take pictures topost on Tribe or"Our EnterpriseStrategy"community page)"Show me that youknow me" bysharing a memberjourney resourceto at least onememberEducate amember on how toset up automatictransfers via theirmobile appEducate amember on thebudgetresources onour site. Ex.MakingCentsEducate 2members onpre-orderingcashierchecksEducate amember on theEasy Startcertificate tobuild financialwealthSend 2Member-Centric P2Pbadges toteammatesWith support fromyour leadership team,review your branch'sFinancial HealthDashboard Metric toidentity trends andmembers currentfinancial healthEducate members on2 digital services toincrease by 1%Booked Digital Offersper Full TimeEmployee frombranch's currentaverage of 10.85%Provide amemberwith a budgetworksheet: viaemail or paper Share oneMember-Centricbest practice withyour team duringa huddle toenhance themember experienceEducate 2members onMoney MarketsavingsaccountsEducate amember on debtconsolidationoptions to helpreduce monthlyexpenseEmail 2memberstheir debit carddisclosuresinstead ofprinting itEducate amemberon how to processa mobile depositwith a $5 voucherParticipate in anEnterpriseStrategyConversation withyour EnterpriseChampion.Share a Member-Centric initiativeon the EnterpriseStrategyCommunity PageReceive 1 all7's BES or1 positivemembercomment cardRefer 1Qualifiedmemberto NFFG

MEMBER-CENTRIC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
N
3
I
4
I
5
I
6
B
7
B
8
G
9
G
10
G
11
G
12
O
13
O
14
I
15
B
16
G
17
O
18
N
19
I
20
B
21
O
22
N
23
B
24
O
  1. N-Submit 1 Member-Centric WOW story to your leadership team
  2. N-Self-assess based on the Meets Observation to look for areas of improvement
  3. I-Utilize any mobile demo app function with a member
  4. I-Educate a member on how to set up notifications on their mobile app
  5. I-Use Member Guidance tab 5 times & engage members with suggestions
  6. B-Host 1 digital day as a branch (Take pictures to post on Tribe or "Our Enterprise Strategy" community page)
  7. B-"Show me that you know me" by sharing a member journey resource to at least one member
  8. G-Educate a member on how to set up automatic transfers via their mobile app
  9. G-Educate a member on the budget resources on our site. Ex. MakingCents
  10. G-Educate 2 members on pre-ordering cashier checks
  11. G-Educate a member on the Easy Start certificate to build financial wealth
  12. O-Send 2 Member-Centric P2P badges to teammates
  13. O-With support from your leadership team, review your branch's Financial Health Dashboard Metric to identity trends and members current financial health
  14. I-Educate members on 2 digital services to increase by 1% Booked Digital Offers per Full Time Employee from branch's current average of 10.85%
  15. B-Provide a member with a budget worksheet: via email or paper
  16. G- Share one Member-Centric best practice with your team during a huddle to enhance the member experience
  17. O-Educate 2 members on Money Market savings accounts
  18. N-Educate a member on debt consolidation options to help reduce monthly expense
  19. I-Email 2 members their debit card disclosures instead of printing it
  20. B-Educate a member on how to process a mobile deposit with a $5 voucher
  21. O-Participate in an Enterprise Strategy Conversation with your Enterprise Champion.
  22. N-Share a Member-Centric initiative on the Enterprise Strategy Community Page
  23. B-Receive 1 all 7's BES or 1 positive member comment card
  24. O-Refer 1 Qualified member to NFFG