Educate amember onhow to set upnotifications ontheir mobileappUse MemberGuidance tab 5times & engagemembers withsuggestionsSelf-assessbased on theMeetsObservation tolook for areas ofimprovement Share oneMember-Centricbest practice withyour team duringa huddle toenhance themember experienceHost 1 digitalday as a branch(Take pictures topost on Tribe or"Our EnterpriseStrategy"community page)Send 2Member-Centric P2Pbadges toteammatesUtilize anymobile demoapp functionwith amemberWith support fromyour leadership team,review your branch'sFinancial HealthDashboard Metric toidentity trends andmembers currentfinancial healthSubmit 1Member-Centric WOWstory to yourleadershipteamEducate 2members onMoney MarketsavingsaccountsEducate 2members onpre-orderingcashierchecksRefer 1Qualifiedmemberto NFFGEmail 2memberstheir debit carddisclosuresinstead ofprinting itShare a Member-Centric initiativeon the EnterpriseStrategyCommunity PageEducate amemberon how to processa mobile depositwith a $5 voucherParticipate in anEnterpriseStrategyConversation withyour EnterpriseChampion.Receive 1 all7's BES or1 positivemembercomment cardEducate amember on how toset up automatictransfers via theirmobile appEducate amember on debtconsolidationoptions to helpreduce monthlyexpenseEducate amember on theEasy Startcertificate tobuild financialwealthEducate amember on thebudgetresources onour site. Ex.MakingCentsProvide amemberwith a budgetworksheet: viaemail or paper"Show me that youknow me" bysharing a memberjourney resourceto at least onememberEducate members on2 digital services toincrease by 1%Booked Digital Offersper Full TimeEmployee frombranch's currentaverage of 10.85%Educate amember onhow to set upnotifications ontheir mobileappUse MemberGuidance tab 5times & engagemembers withsuggestionsSelf-assessbased on theMeetsObservation tolook for areas ofimprovement Share oneMember-Centricbest practice withyour team duringa huddle toenhance themember experienceHost 1 digitalday as a branch(Take pictures topost on Tribe or"Our EnterpriseStrategy"community page)Send 2Member-Centric P2Pbadges toteammatesUtilize anymobile demoapp functionwith amemberWith support fromyour leadership team,review your branch'sFinancial HealthDashboard Metric toidentity trends andmembers currentfinancial healthSubmit 1Member-Centric WOWstory to yourleadershipteamEducate 2members onMoney MarketsavingsaccountsEducate 2members onpre-orderingcashierchecksRefer 1Qualifiedmemberto NFFGEmail 2memberstheir debit carddisclosuresinstead ofprinting itShare a Member-Centric initiativeon the EnterpriseStrategyCommunity PageEducate amemberon how to processa mobile depositwith a $5 voucherParticipate in anEnterpriseStrategyConversation withyour EnterpriseChampion.Receive 1 all7's BES or1 positivemembercomment cardEducate amember on how toset up automatictransfers via theirmobile appEducate amember on debtconsolidationoptions to helpreduce monthlyexpenseEducate amember on theEasy Startcertificate tobuild financialwealthEducate amember on thebudgetresources onour site. Ex.MakingCentsProvide amemberwith a budgetworksheet: viaemail or paper"Show me that youknow me" bysharing a memberjourney resourceto at least onememberEducate members on2 digital services toincrease by 1%Booked Digital Offersper Full TimeEmployee frombranch's currentaverage of 10.85%

MEMBER-CENTRIC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
I
3
N
4
G
5
B
6
O
7
I
8
O
9
N
10
O
11
G
12
O
13
I
14
N
15
B
16
O
17
B
18
G
19
N
20
G
21
G
22
B
23
B
24
I
  1. I-Educate a member on how to set up notifications on their mobile app
  2. I-Use Member Guidance tab 5 times & engage members with suggestions
  3. N-Self-assess based on the Meets Observation to look for areas of improvement
  4. G- Share one Member-Centric best practice with your team during a huddle to enhance the member experience
  5. B-Host 1 digital day as a branch (Take pictures to post on Tribe or "Our Enterprise Strategy" community page)
  6. O-Send 2 Member-Centric P2P badges to teammates
  7. I-Utilize any mobile demo app function with a member
  8. O-With support from your leadership team, review your branch's Financial Health Dashboard Metric to identity trends and members current financial health
  9. N-Submit 1 Member-Centric WOW story to your leadership team
  10. O-Educate 2 members on Money Market savings accounts
  11. G-Educate 2 members on pre-ordering cashier checks
  12. O-Refer 1 Qualified member to NFFG
  13. I-Email 2 members their debit card disclosures instead of printing it
  14. N-Share a Member-Centric initiative on the Enterprise Strategy Community Page
  15. B-Educate a member on how to process a mobile deposit with a $5 voucher
  16. O-Participate in an Enterprise Strategy Conversation with your Enterprise Champion.
  17. B-Receive 1 all 7's BES or 1 positive member comment card
  18. G-Educate a member on how to set up automatic transfers via their mobile app
  19. N-Educate a member on debt consolidation options to help reduce monthly expense
  20. G-Educate a member on the Easy Start certificate to build financial wealth
  21. G-Educate a member on the budget resources on our site. Ex. MakingCents
  22. B-Provide a member with a budget worksheet: via email or paper
  23. B-"Show me that you know me" by sharing a member journey resource to at least one member
  24. I-Educate members on 2 digital services to increase by 1% Booked Digital Offers per Full Time Employee from branch's current average of 10.85%