Use SAto upsellT&LPost apicture ofyour pet orhobby inTeamsLearn a newprocess andshare w/teamGet 4leads inone daySend andAdvisecustomer ofEserviceregistrationemailAcknowledgea Jot- It PCformGet 1 leadand 1upsell onone callGet a leadw/o alertfrom ServiceAdvisorPost afun factin TeamsOffer DBcustomerto enroll inEFT2 leadson onecallGet 5upsells inone day3 leadsin adayEnrollcustomerin textalertsUse ServiceAdvisor toupsell RentalGet 2upsellsone callPowerCloseCustomerComplimentsurvey orEscEnrollcustomer inpaperless wapprovalUse SAto upsellBCRStart networkwideconversationin Virtual NewEngland chatGet 2upsellsone callSend aSparkEcard to apeerReach out tosomeone younever met.(icebreakerapp)Use SAto upsellT&LPost apicture ofyour pet orhobby inTeamsLearn a newprocess andshare w/teamGet 4leads inone daySend andAdvisecustomer ofEserviceregistrationemailAcknowledgea Jot- It PCformGet 1 leadand 1upsell onone callGet a leadw/o alertfrom ServiceAdvisorPost afun factin TeamsOffer DBcustomerto enroll inEFT2 leadson onecallGet 5upsells inone day3 leadsin adayEnrollcustomerin textalertsUse ServiceAdvisor toupsell RentalGet 2upsellsone callPowerCloseCustomerComplimentsurvey orEscEnrollcustomer inpaperless wapprovalUse SAto upsellBCRStart networkwideconversationin Virtual NewEngland chatGet 2upsellsone callSend aSparkEcard to apeerReach out tosomeone younever met.(icebreakerapp)

TEAM LENTYCH - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use SA to upsell T&L
  2. Post a picture of your pet or hobby in Teams
  3. Learn a new process and share w/ team
  4. Get 4 leads in one day
  5. Send and Advise customer of Eservice registration email
  6. Acknowledge a Jot- It PC form
  7. Get 1 lead and 1 upsell on one call
  8. Get a lead w/o alert from Service Advisor
  9. Post a fun fact in Teams
  10. Offer DB customer to enroll in EFT
  11. 2 leads on one call
  12. Get 5 upsells in one day
  13. 3 leads in a day
  14. Enroll customer in text alerts
  15. Use Service Advisor to upsell Rental
  16. Get 2 upsells one call
  17. Power Close
  18. Customer Compliment survey or Esc
  19. Enroll customer in paperless w approval
  20. Use SA to upsell BCR
  21. Start network wide conversation in Virtual New England chat
  22. Get 2 upsells one call
  23. Send a Spark Ecard to a peer
  24. Reach out to someone you never met. (icebreaker app)