Use SAto upsellBCRLearn a newprocess andshare w/teamUse SAto upsellT&LPost afun factin TeamsUse ServiceAdvisor toupsell RentalAcknowledgea Jot- It PCformCustomerComplimentsurvey orEscGet 5upsells inone day3 leadsin adaySend andAdvisecustomer ofEserviceregistrationemailGet 4leads inone dayGet 2upsellsone callEnrollcustomer inpaperless wapprovalOffer DBcustomerto enroll inEFTPost apicture ofyour pet orhobby inTeamsEnrollcustomerin textalertsSend aSparkEcard to apeerPowerCloseReach out tosomeoneyou've nevermet.(icebreakerapp)Get a leadw/o alertfrom ServiceAdvisor2 leadson onecallStart networkwideconversationin Virtual NewEngland chatGet 2upsellsone callGet 1 leadand 1upsell onone callUse SAto upsellBCRLearn a newprocess andshare w/teamUse SAto upsellT&LPost afun factin TeamsUse ServiceAdvisor toupsell RentalAcknowledgea Jot- It PCformCustomerComplimentsurvey orEscGet 5upsells inone day3 leadsin adaySend andAdvisecustomer ofEserviceregistrationemailGet 4leads inone dayGet 2upsellsone callEnrollcustomer inpaperless wapprovalOffer DBcustomerto enroll inEFTPost apicture ofyour pet orhobby inTeamsEnrollcustomerin textalertsSend aSparkEcard to apeerPowerCloseReach out tosomeoneyou've nevermet.(icebreakerapp)Get a leadw/o alertfrom ServiceAdvisor2 leadson onecallStart networkwideconversationin Virtual NewEngland chatGet 2upsellsone callGet 1 leadand 1upsell onone call

TEAM LENTYCH - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use SA to upsell BCR
  2. Learn a new process and share w/ team
  3. Use SA to upsell T&L
  4. Post a fun fact in Teams
  5. Use Service Advisor to upsell Rental
  6. Acknowledge a Jot- It PC form
  7. Customer Compliment survey or Esc
  8. Get 5 upsells in one day
  9. 3 leads in a day
  10. Send and Advise customer of Eservice registration email
  11. Get 4 leads in one day
  12. Get 2 upsells one call
  13. Enroll customer in paperless w approval
  14. Offer DB customer to enroll in EFT
  15. Post a picture of your pet or hobby in Teams
  16. Enroll customer in text alerts
  17. Send a Spark Ecard to a peer
  18. Power Close
  19. Reach out to someone you've never met. (icebreaker app)
  20. Get a lead w/o alert from Service Advisor
  21. 2 leads on one call
  22. Start network wide conversation in Virtual New England chat
  23. Get 2 upsells one call
  24. Get 1 lead and 1 upsell on one call