(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
Operational
IImproved Customer Awareness
Collections
Both Additional infrastructure, Development And Licensing Support
Ensure Support teams are prepared to move over to phase 2
Inbound Response Rate<1 Minute=92%
Maintain achievement of all customer facing SLA's
Leadership Development/Succession initiative
FY22 Operational Plan
Implement new Business Systems for Support teams
Operational Efficiencies
Much Better Customer Experience
Inbound Call Abandonment Rate= 95%
Work With IT/Business Systems to Finalize Tools
Maintain all support SLA’s during Transition to new CRM
Retention Plan
Develop new coaching opportunities
International Business Growth
Goal for FY22 = 75.0%
= 2,000 by end of FY22
2 new leadership courses being developed by Kennan
Possible pricing promotion to accelerate sunset
Provide feedback on critical errors and enhancements.
Begin Discussions For Developing Criteria
Cancel Survey Tool 2.0
Business Systems & Telephony
Operations
National Accounts Support Plan
Collaborate with Business Analyst team
Product Security and Compliance
Potential for Tech-Assist mobile app
New technologies such as chat and other process improvements
Implement end of life strategy for Manage DVD products
