95% orhigherfrom QAManagershoutoutAngrycallerOvertimeRespondedto avoicemailIDMrequestfor infoZoom callwith a DAor appTook acall thatran into ameetingHappyCSATAssigned aticket duringFridayAssemblyGreatMindsticketTicketfromMontanaFelt like youwere good atyour job forone wholedayFireda flare3+ GoogleClassroomtickets inone day"Cleaver"ticketSoraticketZombieticket (5+replies)Greencheckin AMAHad tocry itoutScored aQA ticketlower than70%GaveHCfeedback7+ callsin oneshiftSolvedsomeoneelse'sticket95% orhigherfrom QAManagershoutoutAngrycallerOvertimeRespondedto avoicemailIDMrequestfor infoZoom callwith a DAor appTook acall thatran into ameetingHappyCSATAssigned aticket duringFridayAssemblyGreatMindsticketTicketfromMontanaFelt like youwere good atyour job forone wholedayFireda flare3+ GoogleClassroomtickets inone day"Cleaver"ticketSoraticketZombieticket (5+replies)Greencheckin AMAHad tocry itoutScored aQA ticketlower than70%GaveHCfeedback7+ callsin oneshiftSolvedsomeoneelse'sticket

CS BTS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 95% or higher from QA
  2. Manager shout out
  3. Angry caller
  4. Overtime
  5. Responded to a voicemail
  6. IDM request for info
  7. Zoom call with a DA or app
  8. Took a call that ran into a meeting
  9. Happy CSAT
  10. Assigned a ticket during Friday Assembly
  11. Great Minds ticket
  12. Ticket from Montana
  13. Felt like you were good at your job for one whole day
  14. Fired a flare
  15. 3+ Google Classroom tickets in one day
  16. "Cleaver" ticket
  17. Sora ticket
  18. Zombie ticket (5+ replies)
  19. Green check in AMA
  20. Had to cry it out
  21. Scored a QA ticket lower than 70%
  22. Gave HC feedback
  23. 7+ calls in one shift
  24. Solved someone else's ticket