TicketfromMontana95% orhigherfrom QAZombieticket (5+replies)3+ GoogleClassroomtickets inone daySoraticketIDMrequestfor infoRespondedto avoicemailGreencheckin AMAHad tocry itoutSolvedsomeoneelse'sticketManagershoutoutFelt like youwere good atyour job forone wholedayGaveHCfeedbackScored aQA ticketlower than70%GreatMindsticketHappyCSAT"Cleaver"ticketFireda flare7+ callsin oneshiftTook acall thatran into ameetingOvertimeAssigned aticket duringFridayAssemblyZoom callwith a DAor appAngrycallerTicketfromMontana95% orhigherfrom QAZombieticket (5+replies)3+ GoogleClassroomtickets inone daySoraticketIDMrequestfor infoRespondedto avoicemailGreencheckin AMAHad tocry itoutSolvedsomeoneelse'sticketManagershoutoutFelt like youwere good atyour job forone wholedayGaveHCfeedbackScored aQA ticketlower than70%GreatMindsticketHappyCSAT"Cleaver"ticketFireda flare7+ callsin oneshiftTook acall thatran into ameetingOvertimeAssigned aticket duringFridayAssemblyZoom callwith a DAor appAngrycaller

CS BTS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ticket from Montana
  2. 95% or higher from QA
  3. Zombie ticket (5+ replies)
  4. 3+ Google Classroom tickets in one day
  5. Sora ticket
  6. IDM request for info
  7. Responded to a voicemail
  8. Green check in AMA
  9. Had to cry it out
  10. Solved someone else's ticket
  11. Manager shout out
  12. Felt like you were good at your job for one whole day
  13. Gave HC feedback
  14. Scored a QA ticket lower than 70%
  15. Great Minds ticket
  16. Happy CSAT
  17. "Cleaver" ticket
  18. Fired a flare
  19. 7+ calls in one shift
  20. Took a call that ran into a meeting
  21. Overtime
  22. Assigned a ticket during Friday Assembly
  23. Zoom call with a DA or app
  24. Angry caller