GaveHCfeedbackHappyCSATAngrycallerFireda flareGreencheckin AMASolvedsomeoneelse'sticketOvertimeIDMrequestfor infoAssigned aticket duringFridayAssemblyRespondedto avoicemailScored aQA ticketlower than70%3+ GoogleClassroomtickets inone dayHad tocry itout95% orhigherfrom QAGreatMindsticket7+ callsin oneshiftSoraticketTook acall thatran into ameetingFelt like youwere good atyour job forone wholeday"Cleaver"ticketZombieticket (5+replies)ManagershoutoutZoom callwith a DAor appTicketfromMontanaGaveHCfeedbackHappyCSATAngrycallerFireda flareGreencheckin AMASolvedsomeoneelse'sticketOvertimeIDMrequestfor infoAssigned aticket duringFridayAssemblyRespondedto avoicemailScored aQA ticketlower than70%3+ GoogleClassroomtickets inone dayHad tocry itout95% orhigherfrom QAGreatMindsticket7+ callsin oneshiftSoraticketTook acall thatran into ameetingFelt like youwere good atyour job forone wholeday"Cleaver"ticketZombieticket (5+replies)ManagershoutoutZoom callwith a DAor appTicketfromMontana

CS BTS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Gave HC feedback
  2. Happy CSAT
  3. Angry caller
  4. Fired a flare
  5. Green check in AMA
  6. Solved someone else's ticket
  7. Overtime
  8. IDM request for info
  9. Assigned a ticket during Friday Assembly
  10. Responded to a voicemail
  11. Scored a QA ticket lower than 70%
  12. 3+ Google Classroom tickets in one day
  13. Had to cry it out
  14. 95% or higher from QA
  15. Great Minds ticket
  16. 7+ calls in one shift
  17. Sora ticket
  18. Took a call that ran into a meeting
  19. Felt like you were good at your job for one whole day
  20. "Cleaver" ticket
  21. Zombie ticket (5+ replies)
  22. Manager shout out
  23. Zoom call with a DA or app
  24. Ticket from Montana