FocusAttentionToolsCourteousLoyaltyTone ofVoiceAppreciatePermissionIgnoredChallengeGratitudeExtraordinaryCommunicationSolutionAccountabilityIncompetenceSuccessfulDisrespectedRedirectSmileHassledDocumentConfidentTrustPrivacyAbandonedExperiencesInitiativeOpportunityDiversityTimelinessUnderstandProfessionalPatienceTeamShuffledSuggestAttitudeControlGoalsCommittedLeadershipEmpathyPowerlessBodyLanguageFocusAttentionToolsCourteousLoyaltyTone ofVoiceAppreciatePermissionIgnoredChallengeGratitudeExtraordinaryCommunicationSolutionAccountabilityIncompetenceSuccessfulDisrespectedRedirectSmileHassledDocumentConfidentTrustPrivacyAbandonedExperiencesInitiativeOpportunityDiversityTimelinessUnderstandProfessionalPatienceTeamShuffledSuggestAttitudeControlGoalsCommittedLeadershipEmpathyPowerlessBodyLanguage

CUSTOMER SERVICE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Focus
  2. Attention
  3. Tools
  4. Courteous
  5. Loyalty
  6. Tone of Voice
  7. Appreciate
  8. Permission
  9. Ignored
  10. Challenge
  11. Gratitude
  12. Extraordinary
  13. Communication
  14. Solution
  15. Accountability
  16. Incompetence
  17. Successful
  18. Disrespected
  19. Redirect
  20. Smile
  21. Hassled
  22. Document
  23. Confident
  24. Trust
  25. Privacy
  26. Abandoned
  27. Experiences
  28. Initiative
  29. Opportunity
  30. Diversity
  31. Timeliness
  32. Understand
  33. Professional
  34. Patience
  35. Team
  36. Shuffled
  37. Suggest
  38. Attitude
  39. Control
  40. Goals
  41. Committed
  42. Leadership
  43. Empathy
  44. Powerless
  45. Body Language