(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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De-escalate the customer
Use phrase: I can definitely assist you with that!
Assist customer with making a payment through the MyAtt Biz AP
1 Next sale on 1 call
Assist customer with downloading Biz App on call
2 Next Sales on 1 call
Use the word: Wonderful!
Assist customer with the Premier User Guide
Make the customer laugh
2 Next sales on 1 call
Educate customer on Passport AP
Use the phrase: It's My Pleasure
Assist customer in downloading the passport Ap
Educate the customer on the MyAtt Biz App
Prove the Customer RIGHT
Use the word "Absolutely" on the call
Make the customer laugh
Use the word: "Certainly" on the call
Make the customer laugh
SMILE through the whole call
Assist customer with upgrading a device through premier website
