Took a new pt(Cimzia, Skyrizi,Fertility,Celgene, Hep-c,Transplant)Transferreda BD NOCash pt toBenefitsSkypedSpanish CCsforassistance5xPlaced 5fertilityorderKept breaktime lessthen 1 hour40 min perdaySent 3birthdaycards toptsAddednewinsuranceAdded aCC toBraintreeTransferred5 calls toRPHTook 5newTherapyfrom CCCCompleted 4IEHPassessmentsAdded newDoctor toservice deskCompleted10 welcomecalls/NEW ptMade 20outbounda dayTransferredcall to UMOfferedadhertechbottle to10 ptsUsedLanguageLine 5xCompleted 3grantquestionnaireKept breaktime lessthen 1 hour40 min perdayApplied/gave info topatient aboutcopay cardUsed Fedexwebsite tocheckaddressPlaced10ordersLogged in to TPon time of yourscheduled shiftfor the week.ClearedaqueuePut in 5clinicalfollow upsPut in acomplaintin LicenseTrakSkyped allthe leadsfor help3xTook 3paymentsAdded ptsemail forwelcomefolder 5xTook a new pt(Cimzia, Skyrizi,Fertility,Celgene, Hep-c,Transplant)Transferreda BD NOCash pt toBenefitsSkypedSpanish CCsforassistance5xPlaced 5fertilityorderKept breaktime lessthen 1 hour40 min perdaySent 3birthdaycards toptsAddednewinsuranceAdded aCC toBraintreeTransferred5 calls toRPHTook 5newTherapyfrom CCCCompleted 4IEHPassessmentsAdded newDoctor toservice deskCompleted10 welcomecalls/NEW ptMade 20outbounda dayTransferredcall to UMOfferedadhertechbottle to10 ptsUsedLanguageLine 5xCompleted 3grantquestionnaireKept breaktime lessthen 1 hour40 min perdayApplied/gave info topatient aboutcopay cardUsed Fedexwebsite tocheckaddressPlaced10ordersLogged in to TPon time of yourscheduled shiftfor the week.ClearedaqueuePut in 5clinicalfollow upsPut in acomplaintin LicenseTrakSkyped allthe leadsfor help3xTook 3paymentsAdded ptsemail forwelcomefolder 5x

COE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Took a new pt (Cimzia, Skyrizi, Fertility, Celgene, Hep-c, Transplant)
  2. Transferred a BD NO Cash pt to Benefits
  3. Skyped Spanish CCs for assistance 5x
  4. Placed 5 fertility order
  5. Kept break time less then 1 hour 40 min per day
  6. Sent 3 birthday cards to pts
  7. Added new insurance
  8. Added a CC to Braintree
  9. Transferred 5 calls to RPH
  10. Took 5 new Therapy from CCC
  11. Completed 4 IEHP assessments
  12. Added new Doctor to service desk
  13. Completed 10 welcome calls/NEW pt
  14. Made 20 outbound a day
  15. Transferred call to UM
  16. Offered adhertech bottle to 10 pts
  17. Used Language Line 5x
  18. Completed 3 grant questionnaire
  19. Kept break time less then 1 hour 40 min per day
  20. Applied/ gave info to patient about copay card
  21. Used Fedex website to check address
  22. Placed 10 orders
  23. Logged in to TP on time of your scheduled shift for the week.
  24. Cleared a queue
  25. Put in 5 clinical follow ups
  26. Put in a complaint in License Trak
  27. Skyped all the leads for help 3x
  28. Took 3 payments
  29. Added pts email for welcome folder 5x