Logged in to TPon time of yourscheduled shiftfor the week.Added ptsemail forwelcomefolder 5xTook 3paymentsTransferreda BD NOCash pt toBenefitsPlaced 5fertilityorderAdded newDoctor toservice deskSkypedSpanish CCsforassistance5xSent 3birthdaycards toptsCompleted 4IEHPassessmentsUsedLanguageLine 5xClearedaqueuePut in 5clinicalfollow upsKept breaktime lessthen 1 hour40 min perdayAddednewinsuranceTransferredcall to UMCompleted 3grantquestionnaireCompleted10 welcomecalls/NEW ptTransferred5 calls toRPHTook 5newTherapyfrom CCCPlaced10ordersKept breaktime lessthen 1 hour40 min perdayOfferedadhertechbottle to10 ptsUsed Fedexwebsite tocheckaddressApplied/gave info topatient aboutcopay cardAdded aCC toBraintreeTook a new pt(Cimzia, Skyrizi,Fertility,Celgene, Hep-c,Transplant)Skyped allthe leadsfor help3xPut in acomplaintin LicenseTrakMade 20outbounda dayLogged in to TPon time of yourscheduled shiftfor the week.Added ptsemail forwelcomefolder 5xTook 3paymentsTransferreda BD NOCash pt toBenefitsPlaced 5fertilityorderAdded newDoctor toservice deskSkypedSpanish CCsforassistance5xSent 3birthdaycards toptsCompleted 4IEHPassessmentsUsedLanguageLine 5xClearedaqueuePut in 5clinicalfollow upsKept breaktime lessthen 1 hour40 min perdayAddednewinsuranceTransferredcall to UMCompleted 3grantquestionnaireCompleted10 welcomecalls/NEW ptTransferred5 calls toRPHTook 5newTherapyfrom CCCPlaced10ordersKept breaktime lessthen 1 hour40 min perdayOfferedadhertechbottle to10 ptsUsed Fedexwebsite tocheckaddressApplied/gave info topatient aboutcopay cardAdded aCC toBraintreeTook a new pt(Cimzia, Skyrizi,Fertility,Celgene, Hep-c,Transplant)Skyped allthe leadsfor help3xPut in acomplaintin LicenseTrakMade 20outbounda day

COE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Logged in to TP on time of your scheduled shift for the week.
  2. Added pts email for welcome folder 5x
  3. Took 3 payments
  4. Transferred a BD NO Cash pt to Benefits
  5. Placed 5 fertility order
  6. Added new Doctor to service desk
  7. Skyped Spanish CCs for assistance 5x
  8. Sent 3 birthday cards to pts
  9. Completed 4 IEHP assessments
  10. Used Language Line 5x
  11. Cleared a queue
  12. Put in 5 clinical follow ups
  13. Kept break time less then 1 hour 40 min per day
  14. Added new insurance
  15. Transferred call to UM
  16. Completed 3 grant questionnaire
  17. Completed 10 welcome calls/NEW pt
  18. Transferred 5 calls to RPH
  19. Took 5 new Therapy from CCC
  20. Placed 10 orders
  21. Kept break time less then 1 hour 40 min per day
  22. Offered adhertech bottle to 10 pts
  23. Used Fedex website to check address
  24. Applied/ gave info to patient about copay card
  25. Added a CC to Braintree
  26. Took a new pt (Cimzia, Skyrizi, Fertility, Celgene, Hep-c, Transplant)
  27. Skyped all the leads for help 3x
  28. Put in a complaint in License Trak
  29. Made 20 outbound a day