Used Fedexwebsite tocheckaddressTransferreda BD NOCash pt toBenefitsSkyped allthe leadsfor help3xLogged in to TPon time of yourscheduled shiftfor the week.Completed 3grantquestionnaireTook 3paymentsTook 5newTherapyfrom CCCPlaced10ordersPlaced 5fertilityorderSent 3birthdaycards toptsTransferredcall to UMTook a new pt(Cimzia, Skyrizi,Fertility,Celgene, Hep-c,Transplant)AddednewinsuranceTransferred5 calls toRPHOfferedadhertechbottle to10 ptsKept breaktime lessthen 1 hour40 min perdayPut in 5clinicalfollow upsAdded newDoctor toservice deskCompleted 4IEHPassessmentsClearedaqueueSkypedSpanish CCsforassistance5xApplied/gave info topatient aboutcopay cardKept breaktime lessthen 1 hour40 min perdayUsedLanguageLine 5xAdded aCC toBraintreePut in acomplaintin LicenseTrakMade 20outbounda dayCompleted10 welcomecalls/NEW ptAdded ptsemail forwelcomefolder 5xUsed Fedexwebsite tocheckaddressTransferreda BD NOCash pt toBenefitsSkyped allthe leadsfor help3xLogged in to TPon time of yourscheduled shiftfor the week.Completed 3grantquestionnaireTook 3paymentsTook 5newTherapyfrom CCCPlaced10ordersPlaced 5fertilityorderSent 3birthdaycards toptsTransferredcall to UMTook a new pt(Cimzia, Skyrizi,Fertility,Celgene, Hep-c,Transplant)AddednewinsuranceTransferred5 calls toRPHOfferedadhertechbottle to10 ptsKept breaktime lessthen 1 hour40 min perdayPut in 5clinicalfollow upsAdded newDoctor toservice deskCompleted 4IEHPassessmentsClearedaqueueSkypedSpanish CCsforassistance5xApplied/gave info topatient aboutcopay cardKept breaktime lessthen 1 hour40 min perdayUsedLanguageLine 5xAdded aCC toBraintreePut in acomplaintin LicenseTrakMade 20outbounda dayCompleted10 welcomecalls/NEW ptAdded ptsemail forwelcomefolder 5x

COE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used Fedex website to check address
  2. Transferred a BD NO Cash pt to Benefits
  3. Skyped all the leads for help 3x
  4. Logged in to TP on time of your scheduled shift for the week.
  5. Completed 3 grant questionnaire
  6. Took 3 payments
  7. Took 5 new Therapy from CCC
  8. Placed 10 orders
  9. Placed 5 fertility order
  10. Sent 3 birthday cards to pts
  11. Transferred call to UM
  12. Took a new pt (Cimzia, Skyrizi, Fertility, Celgene, Hep-c, Transplant)
  13. Added new insurance
  14. Transferred 5 calls to RPH
  15. Offered adhertech bottle to 10 pts
  16. Kept break time less then 1 hour 40 min per day
  17. Put in 5 clinical follow ups
  18. Added new Doctor to service desk
  19. Completed 4 IEHP assessments
  20. Cleared a queue
  21. Skyped Spanish CCs for assistance 5x
  22. Applied/ gave info to patient about copay card
  23. Kept break time less then 1 hour 40 min per day
  24. Used Language Line 5x
  25. Added a CC to Braintree
  26. Put in a complaint in License Trak
  27. Made 20 outbound a day
  28. Completed 10 welcome calls/NEW pt
  29. Added pts email for welcome folder 5x