Put in 5clinicalfollow upsAdded aCC toBraintreeCompleted 4IEHPassessmentsPlaced 5fertilityorderTransferred5 calls toRPHTook a new pt(Cimzia, Skyrizi,Fertility,Celgene, Hep-c,Transplant)Kept breaktime lessthen 1 hour40 min perdayTransferredcall to UMPut in acomplaintin LicenseTrakKept breaktime lessthen 1 hour40 min perdayCompleted10 welcomecalls/NEW ptMade 20outbounda daySkyped allthe leadsfor help3xUsedLanguageLine 5xSkypedSpanish CCsforassistance5xAddednewinsurancePlaced10ordersApplied/gave info topatient aboutcopay cardTook 5newTherapyfrom CCCClearedaqueueLogged in to TPon time of yourscheduled shiftfor the week.Offeredadhertechbottle to10 ptsSent 3birthdaycards toptsUsed Fedexwebsite tocheckaddressTook 3paymentsAdded ptsemail forwelcomefolder 5xCompleted 3grantquestionnaireTransferreda BD NOCash pt toBenefitsAdded newDoctor toservice deskPut in 5clinicalfollow upsAdded aCC toBraintreeCompleted 4IEHPassessmentsPlaced 5fertilityorderTransferred5 calls toRPHTook a new pt(Cimzia, Skyrizi,Fertility,Celgene, Hep-c,Transplant)Kept breaktime lessthen 1 hour40 min perdayTransferredcall to UMPut in acomplaintin LicenseTrakKept breaktime lessthen 1 hour40 min perdayCompleted10 welcomecalls/NEW ptMade 20outbounda daySkyped allthe leadsfor help3xUsedLanguageLine 5xSkypedSpanish CCsforassistance5xAddednewinsurancePlaced10ordersApplied/gave info topatient aboutcopay cardTook 5newTherapyfrom CCCClearedaqueueLogged in to TPon time of yourscheduled shiftfor the week.Offeredadhertechbottle to10 ptsSent 3birthdaycards toptsUsed Fedexwebsite tocheckaddressTook 3paymentsAdded ptsemail forwelcomefolder 5xCompleted 3grantquestionnaireTransferreda BD NOCash pt toBenefitsAdded newDoctor toservice desk

COE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
  1. Put in 5 clinical follow ups
  2. Added a CC to Braintree
  3. Completed 4 IEHP assessments
  4. Placed 5 fertility order
  5. Transferred 5 calls to RPH
  6. Took a new pt (Cimzia, Skyrizi, Fertility, Celgene, Hep-c, Transplant)
  7. Kept break time less then 1 hour 40 min per day
  8. Transferred call to UM
  9. Put in a complaint in License Trak
  10. Kept break time less then 1 hour 40 min per day
  11. Completed 10 welcome calls/NEW pt
  12. Made 20 outbound a day
  13. Skyped all the leads for help 3x
  14. Used Language Line 5x
  15. Skyped Spanish CCs for assistance 5x
  16. Added new insurance
  17. Placed 10 orders
  18. Applied/ gave info to patient about copay card
  19. Took 5 new Therapy from CCC
  20. Cleared a queue
  21. Logged in to TP on time of your scheduled shift for the week.
  22. Offered adhertech bottle to 10 pts
  23. Sent 3 birthday cards to pts
  24. Used Fedex website to check address
  25. Took 3 payments
  26. Added pts email for welcome folder 5x
  27. Completed 3 grant questionnaire
  28. Transferred a BD NO Cash pt to Benefits
  29. Added new Doctor to service desk