"I boughtthemonline"Miss OCBappointmentComes backfor MV tocomplainCoworkerleavesyou to thewolvesDo youhave aback-up?"No"Same daybooking MVNP noregistrationno insurancePT wearingthe sametrials fromlast yearMissed lunchbreak or it'sextremelylateI thoughtthese werescratchproofPhonecall over25 minPT whostays for 30min checkingadjustedglasses5:50PMLindberg PTlooking topurchaseIs theinsuranceapplied tothat?I was toldit wouldbe readyby todayComplainshowexpensivePT rolls in 20min lateBerates staffExpects to stillbe seen"Is thisbetter orworse?""Yes""Myprescription is*wrong* Can Ijust talk to thedoctor?"What do youmeaninsurancedoesn'tcover CLExWhy do Ineed to fillout forms ifI've beenhere beforeMyprescriptionfrom 2008"works fine"1+ hourprogressivetroubleshootPTscheduledfor 4thRxCk"I ran out ofcontacts butI have aweddingtomorrow""What do youmean you can'textend myexpired contactlensprescription?""I boughtthemonline"Miss OCBappointmentComes backfor MV tocomplainCoworkerleavesyou to thewolvesDo youhave aback-up?"No"Same daybooking MVNP noregistrationno insurancePT wearingthe sametrials fromlast yearMissed lunchbreak or it'sextremelylateI thoughtthese werescratchproofPhonecall over25 minPT whostays for 30min checkingadjustedglasses5:50PMLindberg PTlooking topurchaseIs theinsuranceapplied tothat?I was toldit wouldbe readyby todayComplainshowexpensivePT rolls in 20min lateBerates staffExpects to stillbe seen"Is thisbetter orworse?""Yes""Myprescription is*wrong* Can Ijust talk to thedoctor?"What do youmeaninsurancedoesn'tcover CLExWhy do Ineed to fillout forms ifI've beenhere beforeMyprescriptionfrom 2008"works fine"1+ hourprogressivetroubleshootPTscheduledfor 4thRxCk"I ran out ofcontacts butI have aweddingtomorrow""What do youmean you can'textend myexpired contactlensprescription?"

Nightmare Patients - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I bought them online"
  2. Miss OCB appointment Comes back for MV to complain
  3. Coworker leaves you to the wolves
  4. Do you have a back-up? "No"
  5. Same day booking MV NP no registration no insurance
  6. PT wearing the same trials from last year
  7. Missed lunch break or it's extremely late
  8. I thought these were scratch proof
  9. Phone call over 25 min
  10. PT who stays for 30 min checking adjusted glasses
  11. 5:50PM Lindberg PT looking to purchase
  12. Is the insurance applied to that?
  13. I was told it would be ready by today
  14. Complains how expensive
  15. PT rolls in 20 min late Berates staff Expects to still be seen
  16. "Is this better or worse?" "Yes"
  17. "My prescription is *wrong* Can I just talk to the doctor?"
  18. What do you mean insurance doesn't cover CLEx
  19. Why do I need to fill out forms if I've been here before
  20. My prescription from 2008 "works fine"
  21. 1+ hour progressive troubleshoot
  22. PT scheduled for 4th RxCk
  23. "I ran out of contacts but I have a wedding tomorrow"
  24. "What do you mean you can't extend my expired contact lens prescription?"