"Is thisbetter orworse?""Yes"What do youmeaninsurancedoesn'tcover CLExI was toldit wouldbe readyby todayPT whostays for 30min checkingadjustedglasses"I ran out ofcontacts butI have aweddingtomorrow"Miss OCBappointmentComes backfor MV tocomplainIs theinsuranceapplied tothat?I thoughtthese werescratchproof"I boughtthemonline"Same daybooking MVNP noregistrationno insuranceMyprescriptionfrom 2008"works fine""What do youmean you can'textend myexpired contactlensprescription?"Complainshowexpensive5:50PMLindberg PTlooking topurchaseWhy do Ineed to fillout forms ifI've beenhere beforePT wearingthe sametrials fromlast yearPhonecall over25 minMissed lunchbreak or it'sextremelylateDo youhave aback-up?"No"1+ hourprogressivetroubleshootPTscheduledfor 4thRxCkPT rolls in 20min lateBerates staffExpects to stillbe seen"Myprescription is*wrong* Can Ijust talk to thedoctor?"Coworkerleavesyou to thewolves"Is thisbetter orworse?""Yes"What do youmeaninsurancedoesn'tcover CLExI was toldit wouldbe readyby todayPT whostays for 30min checkingadjustedglasses"I ran out ofcontacts butI have aweddingtomorrow"Miss OCBappointmentComes backfor MV tocomplainIs theinsuranceapplied tothat?I thoughtthese werescratchproof"I boughtthemonline"Same daybooking MVNP noregistrationno insuranceMyprescriptionfrom 2008"works fine""What do youmean you can'textend myexpired contactlensprescription?"Complainshowexpensive5:50PMLindberg PTlooking topurchaseWhy do Ineed to fillout forms ifI've beenhere beforePT wearingthe sametrials fromlast yearPhonecall over25 minMissed lunchbreak or it'sextremelylateDo youhave aback-up?"No"1+ hourprogressivetroubleshootPTscheduledfor 4thRxCkPT rolls in 20min lateBerates staffExpects to stillbe seen"Myprescription is*wrong* Can Ijust talk to thedoctor?"Coworkerleavesyou to thewolves

Nightmare Patients - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. "Is this better or worse?" "Yes"
  2. What do you mean insurance doesn't cover CLEx
  3. I was told it would be ready by today
  4. PT who stays for 30 min checking adjusted glasses
  5. "I ran out of contacts but I have a wedding tomorrow"
  6. Miss OCB appointment Comes back for MV to complain
  7. Is the insurance applied to that?
  8. I thought these were scratch proof
  9. "I bought them online"
  10. Same day booking MV NP no registration no insurance
  11. My prescription from 2008 "works fine"
  12. "What do you mean you can't extend my expired contact lens prescription?"
  13. Complains how expensive
  14. 5:50PM Lindberg PT looking to purchase
  15. Why do I need to fill out forms if I've been here before
  16. PT wearing the same trials from last year
  17. Phone call over 25 min
  18. Missed lunch break or it's extremely late
  19. Do you have a back-up? "No"
  20. 1+ hour progressive troubleshoot
  21. PT scheduled for 4th RxCk
  22. PT rolls in 20 min late Berates staff Expects to still be seen
  23. "My prescription is *wrong* Can I just talk to the doctor?"
  24. Coworker leaves you to the wolves