PT whostays for 30min checkingadjustedglassesPT wearingthe sametrials fromlast year"What do youmean you can'textend myexpired contactlensprescription?"Myprescriptionfrom 2008"works fine"Coworkerleavesyou to thewolves1+ hourprogressivetroubleshootWhy do Ineed to fillout forms ifI've beenhere beforeComplainshowexpensivePhonecall over25 minMissed lunchbreak or it'sextremelylateMiss OCBappointmentComes backfor MV tocomplainWhat do youmeaninsurancedoesn'tcover CLEx"Is thisbetter orworse?""Yes"Do youhave aback-up?"No""I ran out ofcontacts butI have aweddingtomorrow"Same daybooking MVNP noregistrationno insurancePTscheduledfor 4thRxCk"I boughtthemonline"5:50PMLindberg PTlooking topurchasePT rolls in 20min lateBerates staffExpects to stillbe seenI thoughtthese werescratchproof"Myprescription is*wrong* Can Ijust talk to thedoctor?"I was toldit wouldbe readyby todayIs theinsuranceapplied tothat?PT whostays for 30min checkingadjustedglassesPT wearingthe sametrials fromlast year"What do youmean you can'textend myexpired contactlensprescription?"Myprescriptionfrom 2008"works fine"Coworkerleavesyou to thewolves1+ hourprogressivetroubleshootWhy do Ineed to fillout forms ifI've beenhere beforeComplainshowexpensivePhonecall over25 minMissed lunchbreak or it'sextremelylateMiss OCBappointmentComes backfor MV tocomplainWhat do youmeaninsurancedoesn'tcover CLEx"Is thisbetter orworse?""Yes"Do youhave aback-up?"No""I ran out ofcontacts butI have aweddingtomorrow"Same daybooking MVNP noregistrationno insurancePTscheduledfor 4thRxCk"I boughtthemonline"5:50PMLindberg PTlooking topurchasePT rolls in 20min lateBerates staffExpects to stillbe seenI thoughtthese werescratchproof"Myprescription is*wrong* Can Ijust talk to thedoctor?"I was toldit wouldbe readyby todayIs theinsuranceapplied tothat?

Nightmare Patients - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. PT who stays for 30 min checking adjusted glasses
  2. PT wearing the same trials from last year
  3. "What do you mean you can't extend my expired contact lens prescription?"
  4. My prescription from 2008 "works fine"
  5. Coworker leaves you to the wolves
  6. 1+ hour progressive troubleshoot
  7. Why do I need to fill out forms if I've been here before
  8. Complains how expensive
  9. Phone call over 25 min
  10. Missed lunch break or it's extremely late
  11. Miss OCB appointment Comes back for MV to complain
  12. What do you mean insurance doesn't cover CLEx
  13. "Is this better or worse?" "Yes"
  14. Do you have a back-up? "No"
  15. "I ran out of contacts but I have a wedding tomorrow"
  16. Same day booking MV NP no registration no insurance
  17. PT scheduled for 4th RxCk
  18. "I bought them online"
  19. 5:50PM Lindberg PT looking to purchase
  20. PT rolls in 20 min late Berates staff Expects to still be seen
  21. I thought these were scratch proof
  22. "My prescription is *wrong* Can I just talk to the doctor?"
  23. I was told it would be ready by today
  24. Is the insurance applied to that?