What do youmeaninsurancedoesn'tcover CLExMiss OCBappointmentComes backfor MV tocomplainPT whostays for 30min checkingadjustedglassesMyprescriptionfrom 2008"works fine"Phonecall over25 minWhy do Ineed to fillout forms ifI've beenhere before5:50PMLindberg PTlooking topurchase"I ran out ofcontacts butI have aweddingtomorrow"PT wearingthe sametrials fromlast yearPTscheduledfor 4thRxCkComplainshowexpensive"I boughtthemonline"1+ hourprogressivetroubleshoot"Is thisbetter orworse?""Yes"Same daybooking MVNP noregistrationno insuranceI was toldit wouldbe readyby todayCoworkerleavesyou to thewolvesIs theinsuranceapplied tothat?"What do youmean you can'textend myexpired contactlensprescription?"Do youhave aback-up?"No"I thoughtthese werescratchproofMissed lunchbreak or it'sextremelylate"Myprescription is*wrong* Can Ijust talk to thedoctor?"PT rolls in 20min lateBerates staffExpects to stillbe seenWhat do youmeaninsurancedoesn'tcover CLExMiss OCBappointmentComes backfor MV tocomplainPT whostays for 30min checkingadjustedglassesMyprescriptionfrom 2008"works fine"Phonecall over25 minWhy do Ineed to fillout forms ifI've beenhere before5:50PMLindberg PTlooking topurchase"I ran out ofcontacts butI have aweddingtomorrow"PT wearingthe sametrials fromlast yearPTscheduledfor 4thRxCkComplainshowexpensive"I boughtthemonline"1+ hourprogressivetroubleshoot"Is thisbetter orworse?""Yes"Same daybooking MVNP noregistrationno insuranceI was toldit wouldbe readyby todayCoworkerleavesyou to thewolvesIs theinsuranceapplied tothat?"What do youmean you can'textend myexpired contactlensprescription?"Do youhave aback-up?"No"I thoughtthese werescratchproofMissed lunchbreak or it'sextremelylate"Myprescription is*wrong* Can Ijust talk to thedoctor?"PT rolls in 20min lateBerates staffExpects to stillbe seen

Nightmare Patients - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. What do you mean insurance doesn't cover CLEx
  2. Miss OCB appointment Comes back for MV to complain
  3. PT who stays for 30 min checking adjusted glasses
  4. My prescription from 2008 "works fine"
  5. Phone call over 25 min
  6. Why do I need to fill out forms if I've been here before
  7. 5:50PM Lindberg PT looking to purchase
  8. "I ran out of contacts but I have a wedding tomorrow"
  9. PT wearing the same trials from last year
  10. PT scheduled for 4th RxCk
  11. Complains how expensive
  12. "I bought them online"
  13. 1+ hour progressive troubleshoot
  14. "Is this better or worse?" "Yes"
  15. Same day booking MV NP no registration no insurance
  16. I was told it would be ready by today
  17. Coworker leaves you to the wolves
  18. Is the insurance applied to that?
  19. "What do you mean you can't extend my expired contact lens prescription?"
  20. Do you have a back-up? "No"
  21. I thought these were scratch proof
  22. Missed lunch break or it's extremely late
  23. "My prescription is *wrong* Can I just talk to the doctor?"
  24. PT rolls in 20 min late Berates staff Expects to still be seen