1+ hourprogressivetroubleshootPTscheduledfor 4thRxCkI thoughtthese werescratchproof5:50PMLindberg PTlooking topurchaseMissed lunchbreak or it'sextremelylateWhat do youmeaninsurancedoesn'tcover CLExPT wearingthe sametrials fromlast yearIs theinsuranceapplied tothat?PT rolls in 20min lateBerates staffExpects to stillbe seen"Is thisbetter orworse?""Yes"Miss OCBappointmentComes backfor MV tocomplain"I ran out ofcontacts butI have aweddingtomorrow""I boughtthemonline""What do youmean you can'textend myexpired contactlensprescription?"Why do Ineed to fillout forms ifI've beenhere beforeDo youhave aback-up?"No"Phonecall over25 minComplainshowexpensiveMyprescriptionfrom 2008"works fine""Myprescription is*wrong* Can Ijust talk to thedoctor?"I was toldit wouldbe readyby todaySame daybooking MVNP noregistrationno insuranceCoworkerleavesyou to thewolvesPT whostays for 30min checkingadjustedglasses1+ hourprogressivetroubleshootPTscheduledfor 4thRxCkI thoughtthese werescratchproof5:50PMLindberg PTlooking topurchaseMissed lunchbreak or it'sextremelylateWhat do youmeaninsurancedoesn'tcover CLExPT wearingthe sametrials fromlast yearIs theinsuranceapplied tothat?PT rolls in 20min lateBerates staffExpects to stillbe seen"Is thisbetter orworse?""Yes"Miss OCBappointmentComes backfor MV tocomplain"I ran out ofcontacts butI have aweddingtomorrow""I boughtthemonline""What do youmean you can'textend myexpired contactlensprescription?"Why do Ineed to fillout forms ifI've beenhere beforeDo youhave aback-up?"No"Phonecall over25 minComplainshowexpensiveMyprescriptionfrom 2008"works fine""Myprescription is*wrong* Can Ijust talk to thedoctor?"I was toldit wouldbe readyby todaySame daybooking MVNP noregistrationno insuranceCoworkerleavesyou to thewolvesPT whostays for 30min checkingadjustedglasses

Nightmare Patients - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 1+ hour progressive troubleshoot
  2. PT scheduled for 4th RxCk
  3. I thought these were scratch proof
  4. 5:50PM Lindberg PT looking to purchase
  5. Missed lunch break or it's extremely late
  6. What do you mean insurance doesn't cover CLEx
  7. PT wearing the same trials from last year
  8. Is the insurance applied to that?
  9. PT rolls in 20 min late Berates staff Expects to still be seen
  10. "Is this better or worse?" "Yes"
  11. Miss OCB appointment Comes back for MV to complain
  12. "I ran out of contacts but I have a wedding tomorrow"
  13. "I bought them online"
  14. "What do you mean you can't extend my expired contact lens prescription?"
  15. Why do I need to fill out forms if I've been here before
  16. Do you have a back-up? "No"
  17. Phone call over 25 min
  18. Complains how expensive
  19. My prescription from 2008 "works fine"
  20. "My prescription is *wrong* Can I just talk to the doctor?"
  21. I was told it would be ready by today
  22. Same day booking MV NP no registration no insurance
  23. Coworker leaves you to the wolves
  24. PT who stays for 30 min checking adjusted glasses