What do youmeaninsurancedoesn'tcover CLEx1+ hourprogressivetroubleshootPT wearingthe sametrials fromlast yearMiss OCBappointmentComes backfor MV tocomplainIs theinsuranceapplied tothat?Myprescriptionfrom 2008"works fine""I boughtthemonline"PTscheduledfor 4thRxCkDo youhave aback-up?"No"Why do Ineed to fillout forms ifI've beenhere beforePT whostays for 30min checkingadjustedglassesSame daybooking MVNP noregistrationno insurance"I ran out ofcontacts butI have aweddingtomorrow"Phonecall over25 min"What do youmean you can'textend myexpired contactlensprescription?"Missed lunchbreak or it'sextremelylatePT rolls in 20min lateBerates staffExpects to stillbe seenI was toldit wouldbe readyby today"Myprescription is*wrong* Can Ijust talk to thedoctor?"Complainshowexpensive5:50PMLindberg PTlooking topurchase"Is thisbetter orworse?""Yes"I thoughtthese werescratchproofCoworkerleavesyou to thewolvesWhat do youmeaninsurancedoesn'tcover CLEx1+ hourprogressivetroubleshootPT wearingthe sametrials fromlast yearMiss OCBappointmentComes backfor MV tocomplainIs theinsuranceapplied tothat?Myprescriptionfrom 2008"works fine""I boughtthemonline"PTscheduledfor 4thRxCkDo youhave aback-up?"No"Why do Ineed to fillout forms ifI've beenhere beforePT whostays for 30min checkingadjustedglassesSame daybooking MVNP noregistrationno insurance"I ran out ofcontacts butI have aweddingtomorrow"Phonecall over25 min"What do youmean you can'textend myexpired contactlensprescription?"Missed lunchbreak or it'sextremelylatePT rolls in 20min lateBerates staffExpects to stillbe seenI was toldit wouldbe readyby today"Myprescription is*wrong* Can Ijust talk to thedoctor?"Complainshowexpensive5:50PMLindberg PTlooking topurchase"Is thisbetter orworse?""Yes"I thoughtthese werescratchproofCoworkerleavesyou to thewolves

Nightmare Patients - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. What do you mean insurance doesn't cover CLEx
  2. 1+ hour progressive troubleshoot
  3. PT wearing the same trials from last year
  4. Miss OCB appointment Comes back for MV to complain
  5. Is the insurance applied to that?
  6. My prescription from 2008 "works fine"
  7. "I bought them online"
  8. PT scheduled for 4th RxCk
  9. Do you have a back-up? "No"
  10. Why do I need to fill out forms if I've been here before
  11. PT who stays for 30 min checking adjusted glasses
  12. Same day booking MV NP no registration no insurance
  13. "I ran out of contacts but I have a wedding tomorrow"
  14. Phone call over 25 min
  15. "What do you mean you can't extend my expired contact lens prescription?"
  16. Missed lunch break or it's extremely late
  17. PT rolls in 20 min late Berates staff Expects to still be seen
  18. I was told it would be ready by today
  19. "My prescription is *wrong* Can I just talk to the doctor?"
  20. Complains how expensive
  21. 5:50PM Lindberg PT looking to purchase
  22. "Is this better or worse?" "Yes"
  23. I thought these were scratch proof
  24. Coworker leaves you to the wolves