ComplainshowexpensiveDo youhave aback-up?"No"I was toldit wouldbe readyby today"What do youmean you can'textend myexpired contactlensprescription?"PT wearingthe sametrials fromlast yearIs theinsuranceapplied tothat?1+ hourprogressivetroubleshootWhat do youmeaninsurancedoesn'tcover CLExI thoughtthese werescratchproofPT whostays for 30min checkingadjustedglasses"I ran out ofcontacts butI have aweddingtomorrow"Same daybooking MVNP noregistrationno insurance"I boughtthemonline"Myprescriptionfrom 2008"works fine"5:50PMLindberg PTlooking topurchaseMissed lunchbreak or it'sextremelylatePTscheduledfor 4thRxCk"Myprescription is*wrong* Can Ijust talk to thedoctor?"PT rolls in 20min lateBerates staffExpects to stillbe seenPhonecall over25 minWhy do Ineed to fillout forms ifI've beenhere before"Is thisbetter orworse?""Yes"Miss OCBappointmentComes backfor MV tocomplainCoworkerleavesyou to thewolvesComplainshowexpensiveDo youhave aback-up?"No"I was toldit wouldbe readyby today"What do youmean you can'textend myexpired contactlensprescription?"PT wearingthe sametrials fromlast yearIs theinsuranceapplied tothat?1+ hourprogressivetroubleshootWhat do youmeaninsurancedoesn'tcover CLExI thoughtthese werescratchproofPT whostays for 30min checkingadjustedglasses"I ran out ofcontacts butI have aweddingtomorrow"Same daybooking MVNP noregistrationno insurance"I boughtthemonline"Myprescriptionfrom 2008"works fine"5:50PMLindberg PTlooking topurchaseMissed lunchbreak or it'sextremelylatePTscheduledfor 4thRxCk"Myprescription is*wrong* Can Ijust talk to thedoctor?"PT rolls in 20min lateBerates staffExpects to stillbe seenPhonecall over25 minWhy do Ineed to fillout forms ifI've beenhere before"Is thisbetter orworse?""Yes"Miss OCBappointmentComes backfor MV tocomplainCoworkerleavesyou to thewolves

Nightmare Patients - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complains how expensive
  2. Do you have a back-up? "No"
  3. I was told it would be ready by today
  4. "What do you mean you can't extend my expired contact lens prescription?"
  5. PT wearing the same trials from last year
  6. Is the insurance applied to that?
  7. 1+ hour progressive troubleshoot
  8. What do you mean insurance doesn't cover CLEx
  9. I thought these were scratch proof
  10. PT who stays for 30 min checking adjusted glasses
  11. "I ran out of contacts but I have a wedding tomorrow"
  12. Same day booking MV NP no registration no insurance
  13. "I bought them online"
  14. My prescription from 2008 "works fine"
  15. 5:50PM Lindberg PT looking to purchase
  16. Missed lunch break or it's extremely late
  17. PT scheduled for 4th RxCk
  18. "My prescription is *wrong* Can I just talk to the doctor?"
  19. PT rolls in 20 min late Berates staff Expects to still be seen
  20. Phone call over 25 min
  21. Why do I need to fill out forms if I've been here before
  22. "Is this better or worse?" "Yes"
  23. Miss OCB appointment Comes back for MV to complain
  24. Coworker leaves you to the wolves