5:50PMLindberg PTlooking topurchaseI was toldit wouldbe readyby today"What do youmean you can'textend myexpired contactlensprescription?"Coworkerleavesyou to thewolvesSame daybooking MVNP noregistrationno insuranceI thoughtthese werescratchproofPT wearingthe sametrials fromlast year"Is thisbetter orworse?""Yes""Myprescription is*wrong* Can Ijust talk to thedoctor?"PT rolls in 20min lateBerates staffExpects to stillbe seen"I ran out ofcontacts butI have aweddingtomorrow"Why do Ineed to fillout forms ifI've beenhere beforeIs theinsuranceapplied tothat?ComplainshowexpensivePhonecall over25 minPT whostays for 30min checkingadjustedglassesMissed lunchbreak or it'sextremelylate1+ hourprogressivetroubleshootMyprescriptionfrom 2008"works fine"What do youmeaninsurancedoesn'tcover CLEx"I boughtthemonline"PTscheduledfor 4thRxCkMiss OCBappointmentComes backfor MV tocomplainDo youhave aback-up?"No"5:50PMLindberg PTlooking topurchaseI was toldit wouldbe readyby today"What do youmean you can'textend myexpired contactlensprescription?"Coworkerleavesyou to thewolvesSame daybooking MVNP noregistrationno insuranceI thoughtthese werescratchproofPT wearingthe sametrials fromlast year"Is thisbetter orworse?""Yes""Myprescription is*wrong* Can Ijust talk to thedoctor?"PT rolls in 20min lateBerates staffExpects to stillbe seen"I ran out ofcontacts butI have aweddingtomorrow"Why do Ineed to fillout forms ifI've beenhere beforeIs theinsuranceapplied tothat?ComplainshowexpensivePhonecall over25 minPT whostays for 30min checkingadjustedglassesMissed lunchbreak or it'sextremelylate1+ hourprogressivetroubleshootMyprescriptionfrom 2008"works fine"What do youmeaninsurancedoesn'tcover CLEx"I boughtthemonline"PTscheduledfor 4thRxCkMiss OCBappointmentComes backfor MV tocomplainDo youhave aback-up?"No"

Nightmare Patients - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 5:50PM Lindberg PT looking to purchase
  2. I was told it would be ready by today
  3. "What do you mean you can't extend my expired contact lens prescription?"
  4. Coworker leaves you to the wolves
  5. Same day booking MV NP no registration no insurance
  6. I thought these were scratch proof
  7. PT wearing the same trials from last year
  8. "Is this better or worse?" "Yes"
  9. "My prescription is *wrong* Can I just talk to the doctor?"
  10. PT rolls in 20 min late Berates staff Expects to still be seen
  11. "I ran out of contacts but I have a wedding tomorrow"
  12. Why do I need to fill out forms if I've been here before
  13. Is the insurance applied to that?
  14. Complains how expensive
  15. Phone call over 25 min
  16. PT who stays for 30 min checking adjusted glasses
  17. Missed lunch break or it's extremely late
  18. 1+ hour progressive troubleshoot
  19. My prescription from 2008 "works fine"
  20. What do you mean insurance doesn't cover CLEx
  21. "I bought them online"
  22. PT scheduled for 4th RxCk
  23. Miss OCB appointment Comes back for MV to complain
  24. Do you have a back-up? "No"