Click "This solved my issue" in TRG Ask for the best callback number at start of call AAL USE Promo Correction Tool Send One Message from TRG Use MVD and speak to it on a call Acknowledge Tenure Discussed My Offers with customer SAVE Use VZ MAP Use What If Step Up USE FLEX Send a SmartLink Click "This solved my issue" in TRG Send VZ CC link Share a victory in the team Slack Position CDMA Upgrade Use TRG How To guide Talk about Verizon Up Thank your customer for holding Discuss Self Service Upgrade with ins Share new Alerts in team Slack Click "This solved my issue" in TRG Ask for the best callback number at start of call AAL USE Promo Correction Tool Send One Message from TRG Use MVD and speak to it on a call Acknowledge Tenure Discussed My Offers with customer SAVE Use VZ MAP Use What If Step Up USE FLEX Send a SmartLink Click "This solved my issue" in TRG Send VZ CC link Share a victory in the team Slack Position CDMA Upgrade Use TRG How To guide Talk about Verizon Up Thank your customer for holding Discuss Self Service Upgrade with ins Share new Alerts in team Slack
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
N-Click "This solved my issue" in TRG
G-Ask for the best callback number at start of call
I-AAL
G-USE Promo Correction Tool
B-Send One Message from TRG
N-Use MVD and speak to it on a call
O-Acknowledge Tenure
I-Discussed My Offers with customer
O-SAVE
I-Use VZ MAP
G-Use What If
N-Step Up
G-USE FLEX
B-Send a SmartLink
G-Click "This solved my issue" in TRG
I-Send VZ CC link
I-Share a victory in the team Slack
B-Position CDMA Upgrade
B-Use TRG How To guide
O-Talk about Verizon Up
O-Thank your customer for holding
B-Discuss Self Service
O-Upgrade with ins
N-Share new Alerts in team Slack