Ask for the best callback number at start of call Use MVD and speak to it on a call Use VZ MAP Share new Alerts in team Slack Discussed My Offers with customer USE FLEX Send One Message from TRG Thank your customer for holding AAL Click "This solved my issue" in TRG Share a victory in the team Slack Use What If Upgrade with ins Talk about Verizon Up Discuss Self Service Use TRG How To guide Send a SmartLink SAVE Send VZ CC link Acknowledge Tenure Click "This solved my issue" in TRG Position CDMA Upgrade USE Promo Correction Tool Step Up Ask for the best callback number at start of call Use MVD and speak to it on a call Use VZ MAP Share new Alerts in team Slack Discussed My Offers with customer USE FLEX Send One Message from TRG Thank your customer for holding AAL Click "This solved my issue" in TRG Share a victory in the team Slack Use What If Upgrade with ins Talk about Verizon Up Discuss Self Service Use TRG How To guide Send a SmartLink SAVE Send VZ CC link Acknowledge Tenure Click "This solved my issue" in TRG Position CDMA Upgrade USE Promo Correction Tool Step Up
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
G-Ask for the best callback number at start of call
N-Use MVD and speak to it on a call
I-Use VZ MAP
N-Share new Alerts in team Slack
I-Discussed My Offers with customer
G-USE FLEX
B-Send One Message from TRG
O-Thank your customer for holding
I-AAL
N-Click "This solved my issue" in TRG
I-Share a victory in the team Slack
G-Use What If
O-Upgrade with ins
O-Talk about Verizon Up
B-Discuss Self Service
B-Use TRG How To guide
B-Send a SmartLink
O-SAVE
I-Send VZ CC link
O-Acknowledge Tenure
G-Click "This solved my issue" in TRG
B-Position CDMA Upgrade
G-USE Promo Correction Tool
N-Step Up