Created Login for KTBS Assist with ID cards Completed more than 5 infos in one day. Explained CF retro policy to caller. Sent URGENT request to the svc box Answered and completed a MIF Completed more than 10 infos in one day. Update alt ID Assisted sub with finding paystub Created MCT Wearing green today Forwarded support doc to FEE or ENR FAX Assisted a UMMS sub Assisted group with re- instatement Sent BP a request to update contact/ address Created Sub audit Warm transfer to Carrier Calculate late bal. for group with no assist. Assisted COBRA caller Sent a bill/ invoice to a group per request Unresolved list has nothing over 5 days Assisted a Signature sub Assisted admin with KTBS enrollment Reset PW for KTBS Created Login for KTBS Assist with ID cards Completed more than 5 infos in one day. Explained CF retro policy to caller. Sent URGENT request to the svc box Answered and completed a MIF Completed more than 10 infos in one day. Update alt ID Assisted sub with finding paystub Created MCT Wearing green today Forwarded support doc to FEE or ENR FAX Assisted a UMMS sub Assisted group with re- instatement Sent BP a request to update contact/ address Created Sub audit Warm transfer to Carrier Calculate late bal. for group with no assist. Assisted COBRA caller Sent a bill/ invoice to a group per request Unresolved list has nothing over 5 days Assisted a Signature sub Assisted admin with KTBS enrollment Reset PW for KTBS
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Created Login for KTBS
Assist with ID
cards
Completed more than 5 infos in one day.
Explained CF retro policy to caller.
Sent URGENT request to the svc box
Answered and completed a MIF
Completed more than 10 infos in one day.
Update alt ID
Assisted sub with finding paystub
Created
MCT
Wearing green
today
Forwarded support doc to FEE or ENR FAX
Assisted a UMMS sub
Assisted group with re-
instatement
Sent BP a request to update contact/
address
Created Sub audit
Warm transfer to Carrier
Calculate late bal. for group with
no assist.
Assisted COBRA caller
Sent a bill/
invoice to a group per request
Unresolved list has nothing over 5 days
Assisted a
Signature
sub
Assisted admin with KTBS enrollment
Reset
PW
for KTBS