Assistwith IDcardsAssistedgroup withre-instatementAssisteda UMMSsubCreatedSubauditAssisted aSignaturesubCompletedmore than5 infos inone day.Warmtransfer toCarrierResetPWfor KTBSCompletedmore than10 infos inone day.Calculatelate bal. forgroup withno assist.WearinggreentodayUpdatealt IDSent a bill/invoice to agroup perrequestSent BP arequest toupdatecontact/addressAssistedCOBRAcallerCreatedLogin forKTBSUnresolvedlist hasnothingover 5 daysSentURGENTrequest tothe svc boxForwardedsupport docto FEE orENR FAXExplainedCF retropolicy tocaller.Assistedadminwith KTBSenrollmentCreatedMCTAssistedsub withfindingpaystubAnsweredandcompleteda MIFAssistwith IDcardsAssistedgroup withre-instatementAssisteda UMMSsubCreatedSubauditAssisted aSignaturesubCompletedmore than5 infos inone day.Warmtransfer toCarrierResetPWfor KTBSCompletedmore than10 infos inone day.Calculatelate bal. forgroup withno assist.WearinggreentodayUpdatealt IDSent a bill/invoice to agroup perrequestSent BP arequest toupdatecontact/addressAssistedCOBRAcallerCreatedLogin forKTBSUnresolvedlist hasnothingover 5 daysSentURGENTrequest tothe svc boxForwardedsupport docto FEE orENR FAXExplainedCF retropolicy tocaller.Assistedadminwith KTBSenrollmentCreatedMCTAssistedsub withfindingpaystubAnsweredandcompleteda MIF

Kelly Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assist with ID cards
  2. Assisted group with re- instatement
  3. Assisted a UMMS sub
  4. Created Sub audit
  5. Assisted a Signature sub
  6. Completed more than 5 infos in one day.
  7. Warm transfer to Carrier
  8. Reset PW for KTBS
  9. Completed more than 10 infos in one day.
  10. Calculate late bal. for group with no assist.
  11. Wearing green today
  12. Update alt ID
  13. Sent a bill/ invoice to a group per request
  14. Sent BP a request to update contact/ address
  15. Assisted COBRA caller
  16. Created Login for KTBS
  17. Unresolved list has nothing over 5 days
  18. Sent URGENT request to the svc box
  19. Forwarded support doc to FEE or ENR FAX
  20. Explained CF retro policy to caller.
  21. Assisted admin with KTBS enrollment
  22. Created MCT
  23. Assisted sub with finding paystub
  24. Answered and completed a MIF