Assistwith IDcardsWarmtransfer toCarrierCalculatelate bal. forgroup withno assist.ResetPWfor KTBSAssistedCOBRAcallerCreatedMCTSent BP arequest toupdatecontact/addressCreatedLogin forKTBSCreatedSubauditAssistedsub withfindingpaystubAnsweredandcompleteda MIFExplainedCF retropolicy tocaller.Completedmore than5 infos inone day.WearinggreentodayForwardedsupport docto FEE orENR FAXAssistedadminwith KTBSenrollmentAssisteda UMMSsubCompletedmore than10 infos inone day.Updatealt IDUnresolvedlist hasnothingover 5 daysSent a bill/invoice to agroup perrequestAssisted aSignaturesubAssistedgroup withre-instatementSentURGENTrequest tothe svc boxAssistwith IDcardsWarmtransfer toCarrierCalculatelate bal. forgroup withno assist.ResetPWfor KTBSAssistedCOBRAcallerCreatedMCTSent BP arequest toupdatecontact/addressCreatedLogin forKTBSCreatedSubauditAssistedsub withfindingpaystubAnsweredandcompleteda MIFExplainedCF retropolicy tocaller.Completedmore than5 infos inone day.WearinggreentodayForwardedsupport docto FEE orENR FAXAssistedadminwith KTBSenrollmentAssisteda UMMSsubCompletedmore than10 infos inone day.Updatealt IDUnresolvedlist hasnothingover 5 daysSent a bill/invoice to agroup perrequestAssisted aSignaturesubAssistedgroup withre-instatementSentURGENTrequest tothe svc box

Kelly Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assist with ID cards
  2. Warm transfer to Carrier
  3. Calculate late bal. for group with no assist.
  4. Reset PW for KTBS
  5. Assisted COBRA caller
  6. Created MCT
  7. Sent BP a request to update contact/ address
  8. Created Login for KTBS
  9. Created Sub audit
  10. Assisted sub with finding paystub
  11. Answered and completed a MIF
  12. Explained CF retro policy to caller.
  13. Completed more than 5 infos in one day.
  14. Wearing green today
  15. Forwarded support doc to FEE or ENR FAX
  16. Assisted admin with KTBS enrollment
  17. Assisted a UMMS sub
  18. Completed more than 10 infos in one day.
  19. Update alt ID
  20. Unresolved list has nothing over 5 days
  21. Sent a bill/ invoice to a group per request
  22. Assisted a Signature sub
  23. Assisted group with re- instatement
  24. Sent URGENT request to the svc box