Got a CXfromNorthCarolinaGot acustomerwith a NoA/C issueGot a CXfromCaliforniaGot a callaboutprogramminga timerHad a CXcall me bythe wrongnameUsed theQRG to findan answer IneededResponded to30conversationsLeft avoicemailfor acustomerRan aRouteThis testSolvedan issueover textHelped acustomeruse avoltmeterGot a 5on asurveyFactoryreset atimerHeard adog in thebackgroundof a callExplainedwhat astart timeisHelped acustomerwith anindexingvalveHad acustomerpay me acomplimentHelped acustomerget areplacementhelped acustomerwith a FloodsensorSnoozed aconversationUsed theQRG to finda manual IneededReconnecteda timerreachedcustomer on2ndvoicemailcallHelped acustomerdownloadthe appGot a CXfromNorthCarolinaGot acustomerwith a NoA/C issueGot a CXfromCaliforniaGot a callaboutprogramminga timerHad a CXcall me bythe wrongnameUsed theQRG to findan answer IneededResponded to30conversationsLeft avoicemailfor acustomerRan aRouteThis testSolvedan issueover textHelped acustomeruse avoltmeterGot a 5on asurveyFactoryreset atimerHeard adog in thebackgroundof a callExplainedwhat astart timeisHelped acustomerwith anindexingvalveHad acustomerpay me acomplimentHelped acustomerget areplacementhelped acustomerwith a FloodsensorSnoozed aconversationUsed theQRG to finda manual IneededReconnecteda timerreachedcustomer on2ndvoicemailcallHelped acustomerdownloadthe app

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Got a CX from North Carolina
  2. Got a customer with a No A/C issue
  3. Got a CX from California
  4. Got a call about programming a timer
  5. Had a CX call me by the wrong name
  6. Used the QRG to find an answer I needed
  7. Responded to 30 conversations
  8. Left a voicemail for a customer
  9. Ran a Route This test
  10. Solved an issue over text
  11. Helped a customer use a voltmeter
  12. Got a 5 on a survey
  13. Factory reset a timer
  14. Heard a dog in the background of a call
  15. Explained what a start time is
  16. Helped a customer with an indexing valve
  17. Had a customer pay me a compliment
  18. Helped a customer get a replacement
  19. helped a customer with a Flood sensor
  20. Snoozed a conversation
  21. Used the QRG to find a manual I needed
  22. Reconnected a timer
  23. reached customer on 2nd voicemail call
  24. Helped a customer download the app