Used theQRG to findan answer IneededHelped acustomerget areplacementFactoryreset atimerGot a callaboutprogramminga timerHelped acustomeruse avoltmeterHad acustomerpay me acomplimentHelped acustomerdownloadthe apphelped acustomerwith a FloodsensorRan aRouteThis testreachedcustomer on2ndvoicemailcallGot a 5on asurveyExplainedwhat astart timeisReconnecteda timerHelped acustomerwith anindexingvalveLeft avoicemailfor acustomerHad a CXcall me bythe wrongnameSolvedan issueover textGot a CXfromNorthCarolinaGot acustomerwith a NoA/C issueHeard adog in thebackgroundof a callUsed theQRG to finda manual IneededGot a CXfromCaliforniaSnoozed aconversationResponded to30conversationsUsed theQRG to findan answer IneededHelped acustomerget areplacementFactoryreset atimerGot a callaboutprogramminga timerHelped acustomeruse avoltmeterHad acustomerpay me acomplimentHelped acustomerdownloadthe apphelped acustomerwith a FloodsensorRan aRouteThis testreachedcustomer on2ndvoicemailcallGot a 5on asurveyExplainedwhat astart timeisReconnecteda timerHelped acustomerwith anindexingvalveLeft avoicemailfor acustomerHad a CXcall me bythe wrongnameSolvedan issueover textGot a CXfromNorthCarolinaGot acustomerwith a NoA/C issueHeard adog in thebackgroundof a callUsed theQRG to finda manual IneededGot a CXfromCaliforniaSnoozed aconversationResponded to30conversations

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used the QRG to find an answer I needed
  2. Helped a customer get a replacement
  3. Factory reset a timer
  4. Got a call about programming a timer
  5. Helped a customer use a voltmeter
  6. Had a customer pay me a compliment
  7. Helped a customer download the app
  8. helped a customer with a Flood sensor
  9. Ran a Route This test
  10. reached customer on 2nd voicemail call
  11. Got a 5 on a survey
  12. Explained what a start time is
  13. Reconnected a timer
  14. Helped a customer with an indexing valve
  15. Left a voicemail for a customer
  16. Had a CX call me by the wrong name
  17. Solved an issue over text
  18. Got a CX from North Carolina
  19. Got a customer with a No A/C issue
  20. Heard a dog in the background of a call
  21. Used the QRG to find a manual I needed
  22. Got a CX from California
  23. Snoozed a conversation
  24. Responded to 30 conversations