Snoozed aconversationHelped acustomerdownloadthe appGot acustomerwith a NoA/C issueHelped acustomeruse avoltmeterHeard adog in thebackgroundof a callHelped acustomerget areplacementUsed theQRG to findan answer IneededRan aRouteThis testGot a 5on asurveyExplainedwhat astart timeisLeft avoicemailfor acustomerResponded to30conversationsHad a CXcall me bythe wrongnameGot a CXfromNorthCarolinahelped acustomerwith a FloodsensorFactoryreset atimerUsed theQRG to finda manual IneededGot a CXfromCaliforniaHad acustomerpay me acomplimentreachedcustomer on2ndvoicemailcallReconnecteda timerHelped acustomerwith anindexingvalveSolvedan issueover textGot a callaboutprogramminga timerSnoozed aconversationHelped acustomerdownloadthe appGot acustomerwith a NoA/C issueHelped acustomeruse avoltmeterHeard adog in thebackgroundof a callHelped acustomerget areplacementUsed theQRG to findan answer IneededRan aRouteThis testGot a 5on asurveyExplainedwhat astart timeisLeft avoicemailfor acustomerResponded to30conversationsHad a CXcall me bythe wrongnameGot a CXfromNorthCarolinahelped acustomerwith a FloodsensorFactoryreset atimerUsed theQRG to finda manual IneededGot a CXfromCaliforniaHad acustomerpay me acomplimentreachedcustomer on2ndvoicemailcallReconnecteda timerHelped acustomerwith anindexingvalveSolvedan issueover textGot a callaboutprogramminga timer

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Snoozed a conversation
  2. Helped a customer download the app
  3. Got a customer with a No A/C issue
  4. Helped a customer use a voltmeter
  5. Heard a dog in the background of a call
  6. Helped a customer get a replacement
  7. Used the QRG to find an answer I needed
  8. Ran a Route This test
  9. Got a 5 on a survey
  10. Explained what a start time is
  11. Left a voicemail for a customer
  12. Responded to 30 conversations
  13. Had a CX call me by the wrong name
  14. Got a CX from North Carolina
  15. helped a customer with a Flood sensor
  16. Factory reset a timer
  17. Used the QRG to find a manual I needed
  18. Got a CX from California
  19. Had a customer pay me a compliment
  20. reached customer on 2nd voicemail call
  21. Reconnected a timer
  22. Helped a customer with an indexing valve
  23. Solved an issue over text
  24. Got a call about programming a timer