reachedcustomer on2ndvoicemailcallHelped acustomerwith anindexingvalveUsed theQRG to findan answer IneededUsed theQRG to finda manual IneededSolvedan issueover textRan aRouteThis testHad a CXcall me bythe wrongnameHelped acustomeruse avoltmeterHelped acustomerdownloadthe appResponded to30conversationsHeard adog in thebackgroundof a callHad acustomerpay me acomplimentExplainedwhat astart timeisGot a 5on asurveyhelped acustomerwith a FloodsensorReconnecteda timerSnoozed aconversationHelped acustomerget areplacementGot acustomerwith a NoA/C issueGot a callaboutprogramminga timerGot a CXfromNorthCarolinaGot a CXfromCaliforniaLeft avoicemailfor acustomerFactoryreset atimerreachedcustomer on2ndvoicemailcallHelped acustomerwith anindexingvalveUsed theQRG to findan answer IneededUsed theQRG to finda manual IneededSolvedan issueover textRan aRouteThis testHad a CXcall me bythe wrongnameHelped acustomeruse avoltmeterHelped acustomerdownloadthe appResponded to30conversationsHeard adog in thebackgroundof a callHad acustomerpay me acomplimentExplainedwhat astart timeisGot a 5on asurveyhelped acustomerwith a FloodsensorReconnecteda timerSnoozed aconversationHelped acustomerget areplacementGot acustomerwith a NoA/C issueGot a callaboutprogramminga timerGot a CXfromNorthCarolinaGot a CXfromCaliforniaLeft avoicemailfor acustomerFactoryreset atimer

BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. reached customer on 2nd voicemail call
  2. Helped a customer with an indexing valve
  3. Used the QRG to find an answer I needed
  4. Used the QRG to find a manual I needed
  5. Solved an issue over text
  6. Ran a Route This test
  7. Had a CX call me by the wrong name
  8. Helped a customer use a voltmeter
  9. Helped a customer download the app
  10. Responded to 30 conversations
  11. Heard a dog in the background of a call
  12. Had a customer pay me a compliment
  13. Explained what a start time is
  14. Got a 5 on a survey
  15. helped a customer with a Flood sensor
  16. Reconnected a timer
  17. Snoozed a conversation
  18. Helped a customer get a replacement
  19. Got a customer with a No A/C issue
  20. Got a call about programming a timer
  21. Got a CX from North Carolina
  22. Got a CX from California
  23. Left a voicemail for a customer
  24. Factory reset a timer