Create aRelationshipKnow YourCustomersJourneyBePersonableListenGet ToThePointAsk ThemQuestionsProblemSolveUpsellOurProductsCreate aRelationshipKnow YourCustomersJourneyBePersonableListenGet ToThePointAsk ThemQuestionsProblemSolveUpsellOurProducts

Customer Engagement - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Create a Relationship
  2. Know Your Customers Journey
  3. Be Personable
  4. Listen
  5. Get To The Point
  6. Ask Them Questions
  7. Problem Solve
  8. Upsell Our Products