Shared aHelp Deskarticle.Assistedsomeonefrom the iHMHub (Oh hai,Shelby)rated:rated:GAtroubleshootingsesh... I gotthis.Sent a fungif to makea customersmile!Invited auser tothe nextwebinar.Oh, hello.Talked tosomeoneI've helpedbefore.rated:Fully resolvedand closed aconversationin under 30minutesHelped 3people atonce.Pew pew.Talked toa non-M&E userTalked toa non-iHM userWho dat?Talked tosomeonenew.Helped 2people atonce. Itwas a lot.Received anice revieworcompliment!Sent atrainingvideo.Found anelusiveaircheck*hair flip*ImprovedaWatchlistGo Team!Helped acoworker.Phoned aFriend (i.e.SlackedTriagetrustreefor Help)Learnedsomethingnew.iHeart Only:Resolved Attributeissue andreminded user ofDiscovery featurestoo!rated:Shared aHelp Deskarticle.Assistedsomeonefrom the iHMHub (Oh hai,Shelby)rated:rated:GAtroubleshootingsesh... I gotthis.Sent a fungif to makea customersmile!Invited auser tothe nextwebinar.Oh, hello.Talked tosomeoneI've helpedbefore.rated:Fully resolvedand closed aconversationin under 30minutesHelped 3people atonce.Pew pew.Talked toa non-M&E userTalked toa non-iHM userWho dat?Talked tosomeonenew.Helped 2people atonce. Itwas a lot.Received anice revieworcompliment!Sent atrainingvideo.Found anelusiveaircheck*hair flip*ImprovedaWatchlistGo Team!Helped acoworker.Phoned aFriend (i.e.SlackedTriagetrustreefor Help)Learnedsomethingnew.iHeart Only:Resolved Attributeissue andreminded user ofDiscovery featurestoo!rated:

Intercom Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
I
3
I
4
N
5
G
6
O
7
I
8
O
9
G
10
G
11
N
12
B
13
O
14
B
15
B
16
O
17
B
18
I
19
G
20
N
21
B
22
I
23
G
24
N
  1. O-Shared a Help Desk article.
  2. I-Assisted someone from the iHM Hub (Oh hai, Shelby)
  3. I-rated:
  4. N-rated:
  5. G-GA troubleshooting sesh... I got this.
  6. O-Sent a fun gif to make a customer smile!
  7. I-Invited a user to the next webinar.
  8. O-Oh, hello. Talked to someone I've helped before.
  9. G-rated:
  10. G-Fully resolved and closed a conversation in under 30 minutes
  11. N-Helped 3 people at once. Pew pew.
  12. B-Talked to a non-M&E user
  13. O-Talked to a non-iHM user
  14. B-Who dat? Talked to someone new.
  15. B-Helped 2 people at once. It was a lot.
  16. O-Received a nice review or compliment!
  17. B-Sent a training video.
  18. I-Found an elusive aircheck *hair flip*
  19. G-Improved a Watchlist
  20. N-Go Team! Helped a coworker.
  21. B-Phoned a Friend (i.e. Slacked Triagetrustree for Help)
  22. I-Learned something new.
  23. G-iHeart Only: Resolved Attribute issue and reminded user of Discovery features too!
  24. N-rated: