(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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O-Received a nice review or compliment!
O-Oh, hello. Talked to someone I've helped before.
I-Invited a user to the next webinar.
B-Helped 2 people at once. It was a lot.
B-Talked to a non-M&E user
G-GA troubleshooting sesh... I got this.
I-Found an elusive aircheck *hair flip*
B-Who dat? Talked to someone new.
N-Helped 3 people at once. Pew pew.
N-rated:
G-rated:
G-iHeart Only: Resolved Attribute issue and reminded user of Discovery features too!
O-Talked to a non-iHM user
N-Go Team! Helped a coworker.
I-Learned something new.
G-Fully resolved and closed a conversation in under 30 minutes
I-rated:
B-Sent a training video.
O-Shared a Help Desk article.
B-Phoned a Friend (i.e. Slacked Triagetrustree for Help)
O-Sent a fun gif to make a customer smile!
G-Improved a Watchlist
N-rated:
I-Assisted someone from the iHM Hub (Oh hai, Shelby)