Used Confluence Believe card call Requested copy of a bank statement De- escalated a call Answered question about VA Resolved cust issue Gave account application status Elevated savings Inquiry Temp activated a card Helped a migrating cust Account closure- fraud call Reset Pin Laughed with a cust V2V Call Submitted WU request Updated phone number Submitted a limit increase request Updated address Refund check status Stop pre auth Located a direct deposit Initiated a dispute Cust thanked you Canceled a card Used Confluence Believe card call Requested copy of a bank statement De- escalated a call Answered question about VA Resolved cust issue Gave account application status Elevated savings Inquiry Temp activated a card Helped a migrating cust Account closure- fraud call Reset Pin Laughed with a cust V2V Call Submitted WU request Updated phone number Submitted a limit increase request Updated address Refund check status Stop pre auth Located a direct deposit Initiated a dispute Cust thanked you Canceled a card
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Used Confluence
Believe card call
Requested copy of a bank statement
De-escalated a call
Answered question about VA
Resolved cust issue
Gave account application status
Elevated savings Inquiry
Temp activated a card
Helped a migrating cust
Account closure- fraud call
Reset Pin
Laughed with a cust
V2V Call
Submitted WU request
Updated phone number
Submitted a limit increase request
Updated address
Refund check status
Stop pre auth
Located a direct deposit
Initiated a dispute
Cust thanked you
Canceled a card