Resolved cust issue Temp activated a card Account closure- fraud call Cust thanked you Answered question about VA V2V Call Elevated savings Inquiry De- escalated a call Located a direct deposit Laughed with a cust Submitted WU request Updated address Helped a migrating cust Initiated a dispute Updated phone number Stop pre auth Believe card call Submitted a limit increase request Requested copy of a bank statement Gave account application status Used Confluence Reset Pin Canceled a card Refund check status Resolved cust issue Temp activated a card Account closure- fraud call Cust thanked you Answered question about VA V2V Call Elevated savings Inquiry De- escalated a call Located a direct deposit Laughed with a cust Submitted WU request Updated address Helped a migrating cust Initiated a dispute Updated phone number Stop pre auth Believe card call Submitted a limit increase request Requested copy of a bank statement Gave account application status Used Confluence Reset Pin Canceled a card Refund check status
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Resolved cust issue
Temp activated a card
Account closure- fraud call
Cust thanked you
Answered question about VA
V2V Call
Elevated savings Inquiry
De-escalated a call
Located a direct deposit
Laughed with a cust
Submitted WU request
Updated address
Helped a migrating cust
Initiated a dispute
Updated phone number
Stop pre auth
Believe card call
Submitted a limit increase request
Requested copy of a bank statement
Gave account application status
Used Confluence
Reset Pin
Canceled a card
Refund check status