(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Post a #Celebrate about someone on your team
Start a team meeting with a random question.
De-escalate an irate customer.
Prompt a conversation in your team Slack channel.
Build a new Guru card (outside weekly)
Build a new Guru card (outside weekly)
Solve a problem/SOP in collaboration with another team
Slack CSR a compliment about their work
Provide a useful post in #Feedback
Chatter a helpful tip/feedback on a case.
Slack Terence a "Thank You" gif with no followup
Shadow a call for coaching/training
Use the word "apologize" in a legit email.
Speak with a "famous" person.
De-escalate an irate customer.
Finish all evauls before the due date
Answer the same question from 2 different CSRs
Go the extra mile on a task or helping a CSR
Take an entire lunchbreak without checking Slack/email
