(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Go the extra mile on a task or helping a CSR
Teach a CSR something new (that they didn't know)
Build a new Guru card (outside weekly)
Post a #Celebrate about someone on your team
Provide a useful post in #Feedback
Chatter a helpful tip/feedback on a case.
Chatter a helpful tip/feedback on a case.
De-escalate an irate customer.
Take an entire lunchbreak without checking Slack/email
Prompt a conversation in your team Slack channel.
Use the word "apologize" in a legit email.
Solve a problem/SOP in collaboration with another team
