Leadership BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Post a #Celebrate about someone on your team
2. Provide a useful post in #Feedback
3. Build a new Guru card (outside weekly)
4. De-escalate an irate customer.
5. Prompt a conversation in your team Slack channel.
6. Update a time card in Paylocity.
7. Teach a CSR something new (that they didn't know)
8. Answer a question in #FMG-Questions
9. Solve a problem/SOP in collaboration with another team
10. Link a CSR to a relevant Guru article
11. Slack Terence a "Thank You" gif with no followup
12. Take an entire lunchbreak without checking Slack/email
13. Use the word "apologize" in a legit email.
14. Shadow a call for coaching/training
15. Slack CSR a compliment about their work
16. Finish all evauls before the due date
17. Start a team meeting with a random question.
18. Build a new Guru card (outside weekly)
19. Chatter a helpful tip/feedback on a case.
20. De-escalate an irate customer.
21. Speak with a "famous" person.
22. Chatter a helpful tip/feedback on a case.
23. Go the extra mile on a task or helping a CSR
24. Answer the same question from 2 different CSRs