(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Shadow a call for coaching/training
Speak with a "famous" person.
Chatter a helpful tip/feedback on a case.
Post a #Celebrate about someone on your team
De-escalate an irate customer.
Use the word "apologize" in a legit email.
Solve a problem/SOP in collaboration with another team
Provide a useful post in #Feedback
Build a new Guru card (outside weekly)
Build a new Guru card (outside weekly)
Update a time card in Paylocity.
Prompt a conversation in your team Slack channel.
Chatter a helpful tip/feedback on a case.
Link a CSR to a relevant Guru article
Answer a question in #FMG-Questions
Go the extra mile on a task or helping a CSR
Teach a CSR something new (that they didn't know)
Finish all evauls before the due date
Answer the same question from 2 different CSRs
Start a team meeting with a random question.
Take an entire lunchbreak without checking Slack/email
