Leadership BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Slack CSR a compliment about their work
2. Answer a question in #FMG-Questions
3. Finish all evauls before the due date
4. Link a CSR to a relevant Guru article
5. Use the word "apologize" in a legit email.
6. Solve a problem/SOP in collaboration with another team
7. Build a new Guru card (outside weekly)
8. Go the extra mile on a task or helping a CSR
9. Take an entire lunchbreak without checking Slack/email
10. Start a team meeting with a random question.
11. Post a #Celebrate about someone on your team
12. De-escalate an irate customer.
13. Answer the same question from 2 different CSRs
14. Chatter a helpful tip/feedback on a case.
15. Teach a CSR something new (that they didn't know)
16. Provide a useful post in #Feedback
17. De-escalate an irate customer.
18. Shadow a call for coaching/training
19. Speak with a "famous" person.
20. Build a new Guru card (outside weekly)
21. Update a time card in Paylocity.
22. Slack Terence a "Thank You" gif with no followup
23. Chatter a helpful tip/feedback on a case.
24. Prompt a conversation in your team Slack channel.