(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Build a new Guru card (outside weekly)
Speak with a "famous" person.
Use the word "apologize" in a legit email.
Slack CSR a compliment about their work
De-escalate an irate customer.
Start a team meeting with a random question.
Teach a CSR something new (that they didn't know)
Post a #Celebrate about someone on your team
Take an entire lunchbreak without checking Slack/email
Answer the same question from 2 different CSRs
Chatter a helpful tip/feedback on a case.
Prompt a conversation in your team Slack channel.
Provide a useful post in #Feedback
Slack Terence a "Thank You" gif with no followup
Answer a question in #FMG-Questions
Chatter a helpful tip/feedback on a case.
Shadow a call for coaching/training
Build a new Guru card (outside weekly)
Finish all evauls before the due date
Go the extra mile on a task or helping a CSR
Solve a problem/SOP in collaboration with another team
