Leadership BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Teach a CSR something new (that they didn't know)
2. Provide a useful post in #Feedback
3. Chatter a helpful tip/feedback on a case.
4. Solve a problem/SOP in collaboration with another team
5. Take an entire lunchbreak without checking Slack/email
6. Build a new Guru card (outside weekly)
7. Go the extra mile on a task or helping a CSR
8. Answer a question in #FMG-Questions
9. De-escalate an irate customer.
10. Post a #Celebrate about someone on your team
11. Start a team meeting with a random question.
12. Update a time card in Paylocity.
13. Prompt a conversation in your team Slack channel.
14. Speak with a "famous" person.
15. Link a CSR to a relevant Guru article
16. Build a new Guru card (outside weekly)
17. Chatter a helpful tip/feedback on a case.
18. Shadow a call for coaching/training
19. Slack CSR a compliment about their work
20. Use the word "apologize" in a legit email.
21. Finish all evauls before the due date
22. Answer the same question from 2 different CSRs
23. De-escalate an irate customer.
24. Slack Terence a "Thank You" gif with no followup