(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Finish all evauls before the due date
Take an entire lunchbreak without checking Slack/email
Answer the same question from 2 different CSRs
Teach a CSR something new (that they didn't know)
Use the word "apologize" in a legit email.
Go the extra mile on a task or helping a CSR
De-escalate an irate customer.
De-escalate an irate customer.
Post a #Celebrate about someone on your team
Prompt a conversation in your team Slack channel.
Link a CSR to a relevant Guru article
Provide a useful post in #Feedback
Build a new Guru card (outside weekly)
Slack Terence a "Thank You" gif with no followup
Build a new Guru card (outside weekly)
Solve a problem/SOP in collaboration with another team
