Asked all risk assessment Qs Out-of- state caller Disaster Distress Helpline call Hang up/silent call ““Have you ever called a line like this before?” “We’re here 24/7” Recognized ambivalence Teen Line call Waited 15+ min. for a call 3rd party call Caller under age 18 “J Doe” caller (anonymous) Found us online Found us from school No thoughts of suicide today Gave resource: SAMHSA Caller age 65+ Found us from therapist “What’s going on today?” Mentioned COVID-19 Support system identified Asked starting SRI Caller thanked counselor “What are you going to do after this call?” 911 Diversion call Calling back = part of safety plan Asked all demographics “Info Only” call Prank call Strong counselor rapport! Gave resource: Teen Line Deescalated ending SRI Offered follow- up call “Have you eaten anything today?” Established Caller/Caller Alert Gave resource: 211 Gave resource: Warmline Asked all risk assessment Qs Out-of- state caller Disaster Distress Helpline call Hang up/silent call ““Have you ever called a line like this before?” “We’re here 24/7” Recognized ambivalence Teen Line call Waited 15+ min. for a call 3rd party call Caller under age 18 “J Doe” caller (anonymous) Found us online Found us from school No thoughts of suicide today Gave resource: SAMHSA Caller age 65+ Found us from therapist “What’s going on today?” Mentioned COVID-19 Support system identified Asked starting SRI Caller thanked counselor “What are you going to do after this call?” 911 Diversion call Calling back = part of safety plan Asked all demographics “Info Only” call Prank call Strong counselor rapport! Gave resource: Teen Line Deescalated ending SRI Offered follow- up call “Have you eaten anything today?” Established Caller/Caller Alert Gave resource: 211 Gave resource: Warmline
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Asked all risk assessment Qs
Out-of-state caller
Disaster Distress Helpline call
Hang up/silent call
““Have you ever called a line like this before?”
“We’re here 24/7”
Recognized ambivalence
Teen Line call
Waited 15+ min. for a call
3rd party call
Caller under age 18
“J Doe” caller (anonymous)
Found us online
Found us from school
No thoughts of suicide today
Gave resource: SAMHSA
Caller age 65+
Found us from therapist
“What’s going on today?”
Mentioned COVID-19
Support system identified
Asked starting SRI
Caller thanked counselor
“What are you going to do after this call?”
911 Diversion call
Calling back = part of safety plan
Asked all demographics
“Info Only” call
Prank call
Strong counselor rapport!
Gave resource: Teen Line
Deescalated ending SRI
Offered follow-up call
“Have you eaten anything today?”
Established Caller/Caller Alert
Gave resource: 211
Gave resource: Warmline