Asked all risk assessment Qs Disaster Distress Helpline call Strong counselor rapport! “We’re here 24/7” “Info Only” call Caller thanked counselor Out-of- state caller ““Have you ever called a line like this before?” “What are you going to do after this call?” Asked all demographics Caller under age 18 3rd party call Teen Line call “Have you eaten anything today?” Gave resource: SAMHSA Gave resource: 211 Waited 15+ min. for a call Found us from school Caller age 65+ Found us online Mentioned COVID-19 Gave resource: Warmline Asked starting SRI 911 Diversion call “J Doe” caller (anonymous) Established Caller/Caller Alert Deescalated ending SRI Offered follow- up call Hang up/silent call Recognized ambivalence No thoughts of suicide today Support system identified Calling back = part of safety plan Prank call Gave resource: Teen Line Found us from therapist “What’s going on today?” Asked all risk assessment Qs Disaster Distress Helpline call Strong counselor rapport! “We’re here 24/7” “Info Only” call Caller thanked counselor Out-of- state caller ““Have you ever called a line like this before?” “What are you going to do after this call?” Asked all demographics Caller under age 18 3rd party call Teen Line call “Have you eaten anything today?” Gave resource: SAMHSA Gave resource: 211 Waited 15+ min. for a call Found us from school Caller age 65+ Found us online Mentioned COVID-19 Gave resource: Warmline Asked starting SRI 911 Diversion call “J Doe” caller (anonymous) Established Caller/Caller Alert Deescalated ending SRI Offered follow- up call Hang up/silent call Recognized ambivalence No thoughts of suicide today Support system identified Calling back = part of safety plan Prank call Gave resource: Teen Line Found us from therapist “What’s going on today?”
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Asked all risk assessment Qs
Disaster Distress Helpline call
Strong counselor rapport!
“We’re here 24/7”
“Info Only” call
Caller thanked counselor
Out-of-state caller
““Have you ever called a line like this before?”
“What are you going to do after this call?”
Asked all demographics
Caller under age 18
3rd party call
Teen Line call
“Have you eaten anything today?”
Gave resource: SAMHSA
Gave resource: 211
Waited 15+ min. for a call
Found us from school
Caller age 65+
Found us online
Mentioned COVID-19
Gave resource: Warmline
Asked starting SRI
911 Diversion call
“J Doe” caller (anonymous)
Established Caller/Caller Alert
Deescalated ending SRI
Offered follow-up call
Hang up/silent call
Recognized ambivalence
No thoughts of suicide today
Support system identified
Calling back = part of safety plan
Prank call
Gave resource: Teen Line
Found us from therapist
“What’s going on today?”