Waited 15+ min. for a call “We’re here 24/7” 3rd party call Out-of- state caller Offered follow- up call Teen Line call “Have you eaten anything today?” Deescalated ending SRI Prank call Calling back = part of safety plan Asked all risk assessment Qs Gave resource: Teen Line Recognized ambivalence Caller thanked counselor Hang up/silent call “J Doe” caller (anonymous) Support system identified Found us from school “Info Only” call Established Caller/Caller Alert ““Have you ever called a line like this before?” Asked starting SRI “What’s going on today?” No thoughts of suicide today Asked all demographics 911 Diversion call Found us from therapist Gave resource: SAMHSA Caller under age 18 Mentioned COVID-19 Disaster Distress Helpline call Found us online Gave resource: Warmline Gave resource: 211 “What are you going to do after this call?” Caller age 65+ Strong counselor rapport! Waited 15+ min. for a call “We’re here 24/7” 3rd party call Out-of- state caller Offered follow- up call Teen Line call “Have you eaten anything today?” Deescalated ending SRI Prank call Calling back = part of safety plan Asked all risk assessment Qs Gave resource: Teen Line Recognized ambivalence Caller thanked counselor Hang up/silent call “J Doe” caller (anonymous) Support system identified Found us from school “Info Only” call Established Caller/Caller Alert ““Have you ever called a line like this before?” Asked starting SRI “What’s going on today?” No thoughts of suicide today Asked all demographics 911 Diversion call Found us from therapist Gave resource: SAMHSA Caller under age 18 Mentioned COVID-19 Disaster Distress Helpline call Found us online Gave resource: Warmline Gave resource: 211 “What are you going to do after this call?” Caller age 65+ Strong counselor rapport!
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Waited 15+ min. for a call
“We’re here 24/7”
3rd party call
Out-of-state caller
Offered follow-up call
Teen Line call
“Have you eaten anything today?”
Deescalated ending SRI
Prank call
Calling back = part of safety plan
Asked all risk assessment Qs
Gave resource: Teen Line
Recognized ambivalence
Caller thanked counselor
Hang up/silent call
“J Doe” caller (anonymous)
Support system identified
Found us from school
“Info Only” call
Established Caller/Caller Alert
““Have you ever called a line like this before?”
Asked starting SRI
“What’s going on today?”
No thoughts of suicide today
Asked all demographics
911 Diversion call
Found us from therapist
Gave resource: SAMHSA
Caller under age 18
Mentioned COVID-19
Disaster Distress Helpline call
Found us online
Gave resource: Warmline
Gave resource: 211
“What are you going to do after this call?”
Caller age 65+
Strong counselor rapport!