Updated Phone Number Initiated a Dispute Submitted a limit increase request. Account closure- fraud call Resolved Customer issue Validated Customer Gave Account Application Status Elevated Savings Inquiry Sent an email on Zendesk Reset pin Laughed with a customer Used Confluence Temp Activation Canceled a card Stop Pre- auth Requested a copy of a bank statement Answered Believe Card Question
V2V Call Customer thanked you Submitted WU Request Answered a question about Varo Advance De- escalated a call Located a Direct Deposit. Updated Address Helped a migrating customer Refund check status Updated Phone Number Initiated a Dispute Submitted a limit increase request. Account closure- fraud call Resolved Customer issue Validated Customer Gave Account Application Status Elevated Savings Inquiry Sent an email on Zendesk Reset pin Laughed with a customer Used Confluence Temp Activation Canceled a card Stop Pre- auth Requested a copy of a bank statement Answered Believe Card Question V2V Call Customer thanked you Submitted WU Request Answered a question about Varo Advance De- escalated a call Located a Direct Deposit. Updated Address Helped a migrating customer Refund check status
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Updated Phone Number
Initiated a Dispute
Submitted a limit increase request.
Account closure- fraud call
Resolved Customer issue
Validated Customer
Gave Account Application Status
Elevated Savings Inquiry
Sent an email on Zendesk
Reset pin
Laughed with a customer
Used Confluence
Temp Activation
Canceled a card
Stop Pre-auth
Requested a copy of a bank statement
Answered Believe Card Question
V2V Call
Customer thanked you
Submitted WU Request
Answered a question about Varo Advance
De-escalated a call
Located a Direct Deposit.
Updated Address
Helped a migrating customer
Refund check status