Updated Address Laughed with a customer De- escalated a call Canceled a card Customer thanked you Requested a copy of a bank statement Initiated a Dispute Temp Activation Reset pin Helped a migrating customer Submitted WU Request Sent an email on Zendesk Located a Direct Deposit. Account closure- fraud call Resolved Customer issue Refund check status Stop Pre- auth
V2V Call Validated Customer Used Confluence Elevated Savings Inquiry Answered Believe Card Question Submitted a limit increase request. Gave Account Application Status Updated Phone Number Answered a question about Varo Advance Updated Address Laughed with a customer De- escalated a call Canceled a card Customer thanked you Requested a copy of a bank statement Initiated a Dispute Temp Activation Reset pin Helped a migrating customer Submitted WU Request Sent an email on Zendesk Located a Direct Deposit. Account closure- fraud call Resolved Customer issue Refund check status Stop Pre- auth V2V Call Validated Customer Used Confluence Elevated Savings Inquiry Answered Believe Card Question Submitted a limit increase request. Gave Account Application Status Updated Phone Number Answered a question about Varo Advance
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Updated Address
Laughed with a customer
De-escalated a call
Canceled a card
Customer thanked you
Requested a copy of a bank statement
Initiated a Dispute
Temp Activation
Reset pin
Helped a migrating customer
Submitted WU Request
Sent an email on Zendesk
Located a Direct Deposit.
Account closure- fraud call
Resolved Customer issue
Refund check status
Stop Pre-auth
V2V Call
Validated Customer
Used Confluence
Elevated Savings Inquiry
Answered Believe Card Question
Submitted a limit increase request.
Gave Account Application Status
Updated Phone Number
Answered a question about Varo Advance