Resolved Customer issue Answered Believe Card Question
V2V Call Temp Activation Submitted WU Request Used Confluence Initiated a Dispute Submitted a limit increase request. Validated Customer Account closure- fraud call Updated Phone Number Elevated Savings Inquiry Laughed with a customer Sent an email on Zendesk Updated Address Stop Pre- auth Refund check status Located a Direct Deposit. Requested a copy of a bank statement Helped a migrating customer Canceled a card Answered a question about Varo Advance Reset pin De- escalated a call Gave Account Application Status Customer thanked you Resolved Customer issue Answered Believe Card Question V2V Call Temp Activation Submitted WU Request Used Confluence Initiated a Dispute Submitted a limit increase request. Validated Customer Account closure- fraud call Updated Phone Number Elevated Savings Inquiry Laughed with a customer Sent an email on Zendesk Updated Address Stop Pre- auth Refund check status Located a Direct Deposit. Requested a copy of a bank statement Helped a migrating customer Canceled a card Answered a question about Varo Advance Reset pin De- escalated a call Gave Account Application Status Customer thanked you
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Resolved Customer issue
Answered Believe Card Question
V2V Call
Temp Activation
Submitted WU Request
Used Confluence
Initiated a Dispute
Submitted a limit increase request.
Validated Customer
Account closure- fraud call
Updated Phone Number
Elevated Savings Inquiry
Laughed with a customer
Sent an email on Zendesk
Updated Address
Stop Pre-auth
Refund check status
Located a Direct Deposit.
Requested a copy of a bank statement
Helped a migrating customer
Canceled a card
Answered a question about Varo Advance
Reset pin
De-escalated a call
Gave Account Application Status
Customer thanked you