Canceled a card Answered a question about Varo Advance Temp Activation Laughed with a customer Customer thanked you Located a Direct Deposit. Stop Pre- auth Requested a copy of a bank statement Answered Believe Card Question Elevated Savings Inquiry Initiated a Dispute Reset pin Sent an email on Zendesk Submitted WU Request Gave Account Application Status De- escalated a call Submitted a limit increase request. Validated Customer Account closure- fraud call Updated Phone Number Resolved Customer issue Refund check status Helped a migrating customer
V2V Call Used Confluence Updated Address Canceled a card Answered a question about Varo Advance Temp Activation Laughed with a customer Customer thanked you Located a Direct Deposit. Stop Pre- auth Requested a copy of a bank statement Answered Believe Card Question Elevated Savings Inquiry Initiated a Dispute Reset pin Sent an email on Zendesk Submitted WU Request Gave Account Application Status De- escalated a call Submitted a limit increase request. Validated Customer Account closure- fraud call Updated Phone Number Resolved Customer issue Refund check status Helped a migrating customer V2V Call Used Confluence Updated Address
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Canceled a card
Answered a question about Varo Advance
Temp Activation
Laughed with a customer
Customer thanked you
Located a Direct Deposit.
Stop Pre-auth
Requested a copy of a bank statement
Answered Believe Card Question
Elevated Savings Inquiry
Initiated a Dispute
Reset pin
Sent an email on Zendesk
Submitted WU Request
Gave Account Application Status
De-escalated a call
Submitted a limit increase request.
Validated Customer
Account closure- fraud call
Updated Phone Number
Resolved Customer issue
Refund check status
Helped a migrating customer
V2V Call
Used Confluence
Updated Address