Submitted a limit increase request. Initiated a Dispute Requested a copy of a bank statement Used Confluence Canceled a card Customer thanked you Sent an email on Zendesk Refund check status Answered a question about Varo Advance Answered Believe Card Question Stop Pre- auth Gave Account Application Status Helped a migrating customer Account closure- fraud call Updated Phone Number Located a Direct Deposit. Submitted WU Request Updated Address Laughed with a customer Temp Activation Reset pin
V2V Call Validated Customer Elevated Savings Inquiry Resolved Customer issue De- escalated a call Submitted a limit increase request. Initiated a Dispute Requested a copy of a bank statement Used Confluence Canceled a card Customer thanked you Sent an email on Zendesk Refund check status Answered a question about Varo Advance Answered Believe Card Question Stop Pre- auth Gave Account Application Status Helped a migrating customer Account closure- fraud call Updated Phone Number Located a Direct Deposit. Submitted WU Request Updated Address Laughed with a customer Temp Activation Reset pin V2V Call Validated Customer Elevated Savings Inquiry Resolved Customer issue De- escalated a call
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Submitted a limit increase request.
Initiated a Dispute
Requested a copy of a bank statement
Used Confluence
Canceled a card
Customer thanked you
Sent an email on Zendesk
Refund check status
Answered a question about Varo Advance
Answered Believe Card Question
Stop Pre-auth
Gave Account Application Status
Helped a migrating customer
Account closure- fraud call
Updated Phone Number
Located a Direct Deposit.
Submitted WU Request
Updated Address
Laughed with a customer
Temp Activation
Reset pin
V2V Call
Validated Customer
Elevated Savings Inquiry
Resolved Customer issue
De-escalated a call