Updated Phone Number Reset pin Canceled a card Temp Activation Updated Address Refund check status Initiated a Dispute De- escalated a call Submitted WU Request Helped a migrating customer Answered a question about Varo Advance Submitted a limit increase request. Elevated Savings Inquiry Located a Direct Deposit.
V2V Call Validated Customer Laughed with a customer Requested a copy of a bank statement Account closure- fraud call Answered Believe Card Question Gave Account Application Status Resolved Customer issue Customer thanked you Used Confluence Stop Pre- auth Sent an email on Zendesk Updated Phone Number Reset pin Canceled a card Temp Activation Updated Address Refund check status Initiated a Dispute De- escalated a call Submitted WU Request Helped a migrating customer Answered a question about Varo Advance Submitted a limit increase request. Elevated Savings Inquiry Located a Direct Deposit. V2V Call Validated Customer Laughed with a customer Requested a copy of a bank statement Account closure- fraud call Answered Believe Card Question Gave Account Application Status Resolved Customer issue Customer thanked you Used Confluence Stop Pre- auth Sent an email on Zendesk
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Updated Phone Number
Reset pin
Canceled a card
Temp Activation
Updated Address
Refund check status
Initiated a Dispute
De-escalated a call
Submitted WU Request
Helped a migrating customer
Answered a question about Varo Advance
Submitted a limit increase request.
Elevated Savings Inquiry
Located a Direct Deposit.
V2V Call
Validated Customer
Laughed with a customer
Requested a copy of a bank statement
Account closure- fraud call
Answered Believe Card Question
Gave Account Application Status
Resolved Customer issue
Customer thanked you
Used Confluence
Stop Pre-auth
Sent an email on Zendesk