Elevated Savings Inquiry Located a Direct Deposit. De- escalated a call Answered Believe Card Question Laughed with a customer Resolved Customer issue Stop Pre- auth Updated Address Submitted a limit increase request. Answered a question about Varo Advance Updated Phone Number Used Confluence Account closure- fraud call Sent an email on Zendesk Customer thanked you Gave Account Application Status Canceled a card Reset pin
V2V Call Requested a copy of a bank statement Temp Activation Helped a migrating customer Refund check status Initiated a Dispute Validated Customer Submitted WU Request Elevated Savings Inquiry Located a Direct Deposit. De- escalated a call Answered Believe Card Question Laughed with a customer Resolved Customer issue Stop Pre- auth Updated Address Submitted a limit increase request. Answered a question about Varo Advance Updated Phone Number Used Confluence Account closure- fraud call Sent an email on Zendesk Customer thanked you Gave Account Application Status Canceled a card Reset pin V2V Call Requested a copy of a bank statement Temp Activation Helped a migrating customer Refund check status Initiated a Dispute Validated Customer Submitted WU Request
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Elevated Savings Inquiry
Located a Direct Deposit.
De-escalated a call
Answered Believe Card Question
Laughed with a customer
Resolved Customer issue
Stop Pre-auth
Updated Address
Submitted a limit increase request.
Answered a question about Varo Advance
Updated Phone Number
Used Confluence
Account closure- fraud call
Sent an email on Zendesk
Customer thanked you
Gave Account Application Status
Canceled a card
Reset pin
V2V Call
Requested a copy of a bank statement
Temp Activation
Helped a migrating customer
Refund check status
Initiated a Dispute
Validated Customer
Submitted WU Request