Customer thanked you Located a Direct Deposit. Temp Activation Requested a copy of a bank statement Used Confluence Answered Believe Card Question
V2V Call Refund check status Helped a migrating customer De- escalated a call Laughed with a customer Reset pin Sent an email on Zendesk Elevated Savings Inquiry Canceled a card Account closure- fraud call Updated Phone Number Gave Account Application Status Submitted WU Request Stop Pre- auth Answered a question about Varo Advance Updated Address Submitted a limit increase request. Initiated a Dispute Resolved Customer issue Validated Customer Customer thanked you Located a Direct Deposit. Temp Activation Requested a copy of a bank statement Used Confluence Answered Believe Card Question V2V Call Refund check status Helped a migrating customer De- escalated a call Laughed with a customer Reset pin Sent an email on Zendesk Elevated Savings Inquiry Canceled a card Account closure- fraud call Updated Phone Number Gave Account Application Status Submitted WU Request Stop Pre- auth Answered a question about Varo Advance Updated Address Submitted a limit increase request. Initiated a Dispute Resolved Customer issue Validated Customer
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Customer thanked you
Located a Direct Deposit.
Temp Activation
Requested a copy of a bank statement
Used Confluence
Answered Believe Card Question
V2V Call
Refund check status
Helped a migrating customer
De-escalated a call
Laughed with a customer
Reset pin
Sent an email on Zendesk
Elevated Savings Inquiry
Canceled a card
Account closure- fraud call
Updated Phone Number
Gave Account Application Status
Submitted WU Request
Stop Pre-auth
Answered a question about Varo Advance
Updated Address
Submitted a limit increase request.
Initiated a Dispute
Resolved Customer issue
Validated Customer