Account closure- fraud call Resolved Customer issue Canceled a card Customer thanked you Laughed with a customer Used Confluence Gave Account Application Status Located a Direct Deposit. Submitted a limit increase request. Helped a migrating customer Submitted WU Request
V2V Call Answered a question about Varo Advance Sent an email on Zendesk Updated Address Answered Believe Card Question Elevated Savings Inquiry Requested a copy of a bank statement Reset pin Validated Customer Refund check status Stop Pre- auth Updated Phone Number Initiated a Dispute De- escalated a call Temp Activation Account closure- fraud call Resolved Customer issue Canceled a card Customer thanked you Laughed with a customer Used Confluence Gave Account Application Status Located a Direct Deposit. Submitted a limit increase request. Helped a migrating customer Submitted WU Request V2V Call Answered a question about Varo Advance Sent an email on Zendesk Updated Address Answered Believe Card Question Elevated Savings Inquiry Requested a copy of a bank statement Reset pin Validated Customer Refund check status Stop Pre- auth Updated Phone Number Initiated a Dispute De- escalated a call Temp Activation
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Account closure- fraud call
Resolved Customer issue
Canceled a card
Customer thanked you
Laughed with a customer
Used Confluence
Gave Account Application Status
Located a Direct Deposit.
Submitted a limit increase request.
Helped a migrating customer
Submitted WU Request
V2V Call
Answered a question about Varo Advance
Sent an email on Zendesk
Updated Address
Answered Believe Card Question
Elevated Savings Inquiry
Requested a copy of a bank statement
Reset pin
Validated Customer
Refund check status
Stop Pre-auth
Updated Phone Number
Initiated a Dispute
De-escalated a call
Temp Activation