Resolved Customer issue De- escalated a call Submitted WU Request Answered a question about Varo Advance Used Confluence Gave Account Application Status Located a Direct Deposit. Sent an email on Zendesk Updated Phone Number Answered Believe Card Question Temp Activation Initiated a Dispute Reset pin
V2V Call Submitted a limit increase request. Canceled a card Requested a copy of a bank statement Laughed with a customer Refund check status Stop Pre- auth Validated Customer Updated Address Helped a migrating customer Account closure- fraud call Elevated Savings Inquiry Customer thanked you Resolved Customer issue De- escalated a call Submitted WU Request Answered a question about Varo Advance Used Confluence Gave Account Application Status Located a Direct Deposit. Sent an email on Zendesk Updated Phone Number Answered Believe Card Question Temp Activation Initiated a Dispute Reset pin V2V Call Submitted a limit increase request. Canceled a card Requested a copy of a bank statement Laughed with a customer Refund check status Stop Pre- auth Validated Customer Updated Address Helped a migrating customer Account closure- fraud call Elevated Savings Inquiry Customer thanked you
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Resolved Customer issue
De-escalated a call
Submitted WU Request
Answered a question about Varo Advance
Used Confluence
Gave Account Application Status
Located a Direct Deposit.
Sent an email on Zendesk
Updated Phone Number
Answered Believe Card Question
Temp Activation
Initiated a Dispute
Reset pin
V2V Call
Submitted a limit increase request.
Canceled a card
Requested a copy of a bank statement
Laughed with a customer
Refund check status
Stop Pre-auth
Validated Customer
Updated Address
Helped a migrating customer
Account closure- fraud call
Elevated Savings Inquiry
Customer thanked you