ADVISED ABOUT BONUS150 AND OPEN ACT ASSISTING WITH SELF- SERVICE DE- ESCALATE CUSTOMER “HAPPY WE COULD HELP YOU OUT TODAY” Close CD CLOSE MMA GET DIRECT FORM THROUGH OLB CLOSE MMA RETAIN CUSTOMER WALKTHRU SET UP OR CONFIRM EXT LINK “SO GLAD YOU ASKED, LET ME ASSIST YOU WITH THIS” SEND A CALL TO TL WEEKEND INQ/SPECIAL EVENT WALKTHRU SEND CASHIER’S CHECK ADVISE CU OF MOBILE DEPOSIT CONGRAT ON A MOMENT FOR THE CUSTOMER SUBMIT MANUALLY OR WALKTHRU OLB WIRE 5 SURVEY HELP CU OPEN PSA 10/10 CALL REVIEW HELPING SET UP BENES 5 SURVEY CLOSE CD “I’M SO GLAD YOU CALLED” ADVISED ABOUT BONUS150 AND OPEN ACT ASSISTING WITH SELF- SERVICE DE- ESCALATE CUSTOMER “HAPPY WE COULD HELP YOU OUT TODAY” Close CD CLOSE MMA GET DIRECT FORM THROUGH OLB CLOSE MMA RETAIN CUSTOMER WALKTHRU SET UP OR CONFIRM EXT LINK “SO GLAD YOU ASKED, LET ME ASSIST YOU WITH THIS” SEND A CALL TO TL WEEKEND INQ/SPECIAL EVENT WALKTHRU SEND CASHIER’S CHECK ADVISE CU OF MOBILE DEPOSIT CONGRAT ON A MOMENT FOR THE CUSTOMER SUBMIT MANUALLY OR WALKTHRU OLB WIRE 5 SURVEY HELP CU OPEN PSA 10/10 CALL REVIEW HELPING SET UP BENES 5 SURVEY CLOSE CD “I’M SO GLAD YOU CALLED”
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
ADVISED ABOUT BONUS150 AND OPEN ACT
ASSISTING WITH SELF- SERVICE
DE-ESCALATE CUSTOMER
“HAPPY WE COULD HELP YOU OUT TODAY”
Close CD
CLOSE MMA
GET DIRECT FORM THROUGH OLB
CLOSE MMA
RETAIN
CUSTOMER
WALKTHRU
SET UP OR
CONFIRM
EXT LINK
“SO GLAD YOU ASKED, LET ME ASSIST YOU WITH THIS”
SEND A
CALL TO TL
WEEKEND INQ/SPECIAL EVENT
WALKTHRU SEND CASHIER’S CHECK
ADVISE CU OF MOBILE DEPOSIT
CONGRAT ON A MOMENT FOR THE CUSTOMER
SUBMIT MANUALLY OR
WALKTHRU OLB WIRE
5
SURVEY
HELP CU
OPEN PSA
10/10 CALL REVIEW
HELPING SET UP BENES
5
SURVEY
CLOSE CD
“I’M SO GLAD YOU CALLED”