“SO GLAD YOU ASKED, LET ME ASSIST YOU WITH THIS” SEND A CALL TO TL ADVISED ABOUT BONUS150 AND OPEN ACT RETAIN CUSTOMER DE- ESCALATE CUSTOMER GET DIRECT FORM THROUGH OLB WALKTHRU SET UP OR CONFIRM EXT LINK CLOSE CD CONGRAT ON A MOMENT FOR THE CUSTOMER SUBMIT MANUALLY OR WALKTHRU OLB WIRE 5 SURVEY ADVISE CU OF MOBILE DEPOSIT 10/10 CALL REVIEW CLOSE MMA HELPING SET UP BENES “HAPPY WE COULD HELP YOU OUT TODAY” ASSISTING WITH SELF- SERVICE WEEKEND INQ/SPECIAL EVENT 5 SURVEY “I’M SO GLAD YOU CALLED” HELP CU OPEN PSA Close CD WALKTHRU SEND CASHIER’S CHECK CLOSE MMA “SO GLAD YOU ASKED, LET ME ASSIST YOU WITH THIS” SEND A CALL TO TL ADVISED ABOUT BONUS150 AND OPEN ACT RETAIN CUSTOMER DE- ESCALATE CUSTOMER GET DIRECT FORM THROUGH OLB WALKTHRU SET UP OR CONFIRM EXT LINK CLOSE CD CONGRAT ON A MOMENT FOR THE CUSTOMER SUBMIT MANUALLY OR WALKTHRU OLB WIRE 5 SURVEY ADVISE CU OF MOBILE DEPOSIT 10/10 CALL REVIEW CLOSE MMA HELPING SET UP BENES “HAPPY WE COULD HELP YOU OUT TODAY” ASSISTING WITH SELF- SERVICE WEEKEND INQ/SPECIAL EVENT 5 SURVEY “I’M SO GLAD YOU CALLED” HELP CU OPEN PSA Close CD WALKTHRU SEND CASHIER’S CHECK CLOSE MMA
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
“SO GLAD YOU ASKED, LET ME ASSIST YOU WITH THIS”
SEND A
CALL TO TL
ADVISED ABOUT BONUS150 AND OPEN ACT
RETAIN
CUSTOMER
DE-ESCALATE CUSTOMER
GET DIRECT FORM THROUGH OLB
WALKTHRU
SET UP OR
CONFIRM
EXT LINK
CLOSE CD
CONGRAT ON A MOMENT FOR THE CUSTOMER
SUBMIT MANUALLY OR
WALKTHRU OLB WIRE
5
SURVEY
ADVISE CU OF MOBILE DEPOSIT
10/10 CALL REVIEW
CLOSE MMA
HELPING SET UP BENES
“HAPPY WE COULD HELP YOU OUT TODAY”
ASSISTING WITH SELF- SERVICE
WEEKEND INQ/SPECIAL EVENT
5
SURVEY
“I’M SO GLAD YOU CALLED”
HELP CU
OPEN PSA
Close CD
WALKTHRU SEND CASHIER’S CHECK
CLOSE MMA