5SURVEY 10/10CALLREVIEWDE-ESCALATECUSTOMER RETAINCUSTOMER CLOSECDCLOSEMMAHELPINGSET UPBENESWEEKENDINQ/SPECIALEVENT“HAPPY WECOULDHELP YOUOUTTODAY”WALKTHRUSET UP ORCONFIRMEXT LINKCLOSEMMACloseCDWALKTHRUSENDCASHIER’SCHECKADVISEDABOUTBONUS150AND OPENACTHELP CUOPENPSA “I’M SOGLADYOUCALLED”SEND ACALL TOTLSUBMITMANUALLYORWALKTHRUOLB WIREADVISECU OFMOBILEDEPOSIT “SO GLADYOU ASKED,LET MEASSIST YOUWITH THIS”5SURVEY CONGRATON AMOMENTFOR THECUSTOMERGETDIRECTFORMTHROUGHOLBASSISTINGWITHSELF-SERVICE5SURVEY 10/10CALLREVIEWDE-ESCALATECUSTOMER RETAINCUSTOMER CLOSECDCLOSEMMAHELPINGSET UPBENESWEEKENDINQ/SPECIALEVENT“HAPPY WECOULDHELP YOUOUTTODAY”WALKTHRUSET UP ORCONFIRMEXT LINKCLOSEMMACloseCDWALKTHRUSENDCASHIER’SCHECKADVISEDABOUTBONUS150AND OPENACTHELP CUOPENPSA “I’M SOGLADYOUCALLED”SEND ACALL TOTLSUBMITMANUALLYORWALKTHRUOLB WIREADVISECU OFMOBILEDEPOSIT “SO GLADYOU ASKED,LET MEASSIST YOUWITH THIS”5SURVEY CONGRATON AMOMENTFOR THECUSTOMERGETDIRECTFORMTHROUGHOLBASSISTINGWITHSELF-SERVICE

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 5 SURVEY
  2. 10/10 CALL REVIEW
  3. DE-ESCALATE CUSTOMER
  4. RETAIN CUSTOMER
  5. CLOSE CD
  6. CLOSE MMA
  7. HELPING SET UP BENES
  8. WEEKEND INQ/SPECIAL EVENT
  9. “HAPPY WE COULD HELP YOU OUT TODAY”
  10. WALKTHRU SET UP OR CONFIRM EXT LINK
  11. CLOSE MMA
  12. Close CD
  13. WALKTHRU SEND CASHIER’S CHECK
  14. ADVISED ABOUT BONUS150 AND OPEN ACT
  15. HELP CU OPEN PSA
  16. “I’M SO GLAD YOU CALLED”
  17. SEND A CALL TO TL
  18. SUBMIT MANUALLY OR WALKTHRU OLB WIRE
  19. ADVISE CU OF MOBILE DEPOSIT
  20. “SO GLAD YOU ASKED, LET ME ASSIST YOU WITH THIS”
  21. 5 SURVEY
  22. CONGRAT ON A MOMENT FOR THE CUSTOMER
  23. GET DIRECT FORM THROUGH OLB
  24. ASSISTING WITH SELF- SERVICE