5 SURVEY HELPING SET UP BENES WALKTHRU SEND CASHIER’S CHECK WEEKEND INQ/SPECIAL EVENT WALKTHRU SET UP OR CONFIRM EXT LINK ASSISTING WITH SELF- SERVICE CLOSE CD RETAIN CUSTOMER “I’M SO GLAD YOU CALLED” DE- ESCALATE CUSTOMER CLOSE MMA Close CD HELP CU OPEN PSA CONGRAT ON A MOMENT FOR THE CUSTOMER SEND A CALL TO TL SUBMIT MANUALLY OR WALKTHRU OLB WIRE “HAPPY WE COULD HELP YOU OUT TODAY” CLOSE MMA GET DIRECT FORM THROUGH OLB ADVISE CU OF MOBILE DEPOSIT 10/10 CALL REVIEW “SO GLAD YOU ASKED, LET ME ASSIST YOU WITH THIS” 5 SURVEY ADVISED ABOUT BONUS150 AND OPEN ACT 5 SURVEY HELPING SET UP BENES WALKTHRU SEND CASHIER’S CHECK WEEKEND INQ/SPECIAL EVENT WALKTHRU SET UP OR CONFIRM EXT LINK ASSISTING WITH SELF- SERVICE CLOSE CD RETAIN CUSTOMER “I’M SO GLAD YOU CALLED” DE- ESCALATE CUSTOMER CLOSE MMA Close CD HELP CU OPEN PSA CONGRAT ON A MOMENT FOR THE CUSTOMER SEND A CALL TO TL SUBMIT MANUALLY OR WALKTHRU OLB WIRE “HAPPY WE COULD HELP YOU OUT TODAY” CLOSE MMA GET DIRECT FORM THROUGH OLB ADVISE CU OF MOBILE DEPOSIT 10/10 CALL REVIEW “SO GLAD YOU ASKED, LET ME ASSIST YOU WITH THIS” 5 SURVEY ADVISED ABOUT BONUS150 AND OPEN ACT
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
5
SURVEY
HELPING SET UP BENES
WALKTHRU SEND CASHIER’S CHECK
WEEKEND INQ/SPECIAL EVENT
WALKTHRU
SET UP OR
CONFIRM
EXT LINK
ASSISTING WITH SELF- SERVICE
CLOSE CD
RETAIN
CUSTOMER
“I’M SO GLAD YOU CALLED”
DE-ESCALATE CUSTOMER
CLOSE MMA
Close CD
HELP CU
OPEN PSA
CONGRAT ON A MOMENT FOR THE CUSTOMER
SEND A
CALL TO TL
SUBMIT MANUALLY OR
WALKTHRU OLB WIRE
“HAPPY WE COULD HELP YOU OUT TODAY”
CLOSE MMA
GET DIRECT FORM THROUGH OLB
ADVISE CU OF MOBILE DEPOSIT
10/10 CALL REVIEW
“SO GLAD YOU ASKED, LET ME ASSIST YOU WITH THIS”
5
SURVEY
ADVISED ABOUT BONUS150 AND OPEN ACT