ADVISED ABOUT BONUS150 AND OPEN ACT Close CD ASSISTING WITH SELF- SERVICE HELP CU OPEN PSA CLOSE MMA WALKTHRU SET UP OR CONFIRM EXT LINK CLOSE CD 5 SURVEY GET DIRECT FORM THROUGH OLB “I’M SO GLAD YOU CALLED” HELPING SET UP BENES 5 SURVEY CLOSE MMA “SO GLAD YOU ASKED, LET ME ASSIST YOU WITH THIS” SEND A CALL TO TL SUBMIT MANUALLY OR WALKTHRU OLB WIRE 10/10 CALL REVIEW WALKTHRU SEND CASHIER’S CHECK CONGRAT ON A MOMENT FOR THE CUSTOMER WEEKEND INQ/SPECIAL EVENT “HAPPY WE COULD HELP YOU OUT TODAY” DE- ESCALATE CUSTOMER RETAIN CUSTOMER ADVISE CU OF MOBILE DEPOSIT ADVISED ABOUT BONUS150 AND OPEN ACT Close CD ASSISTING WITH SELF- SERVICE HELP CU OPEN PSA CLOSE MMA WALKTHRU SET UP OR CONFIRM EXT LINK CLOSE CD 5 SURVEY GET DIRECT FORM THROUGH OLB “I’M SO GLAD YOU CALLED” HELPING SET UP BENES 5 SURVEY CLOSE MMA “SO GLAD YOU ASKED, LET ME ASSIST YOU WITH THIS” SEND A CALL TO TL SUBMIT MANUALLY OR WALKTHRU OLB WIRE 10/10 CALL REVIEW WALKTHRU SEND CASHIER’S CHECK CONGRAT ON A MOMENT FOR THE CUSTOMER WEEKEND INQ/SPECIAL EVENT “HAPPY WE COULD HELP YOU OUT TODAY” DE- ESCALATE CUSTOMER RETAIN CUSTOMER ADVISE CU OF MOBILE DEPOSIT
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
ADVISED ABOUT BONUS150 AND OPEN ACT
Close CD
ASSISTING WITH SELF- SERVICE
HELP CU
OPEN PSA
CLOSE MMA
WALKTHRU
SET UP OR
CONFIRM
EXT LINK
CLOSE CD
5
SURVEY
GET DIRECT FORM THROUGH OLB
“I’M SO GLAD YOU CALLED”
HELPING SET UP BENES
5
SURVEY
CLOSE MMA
“SO GLAD YOU ASKED, LET ME ASSIST YOU WITH THIS”
SEND A
CALL TO TL
SUBMIT MANUALLY OR
WALKTHRU OLB WIRE
10/10 CALL REVIEW
WALKTHRU SEND CASHIER’S CHECK
CONGRAT ON A MOMENT FOR THE CUSTOMER
WEEKEND INQ/SPECIAL EVENT
“HAPPY WE COULD HELP YOU OUT TODAY”
DE-ESCALATE CUSTOMER
RETAIN
CUSTOMER
ADVISE CU OF MOBILE DEPOSIT