ADVISE CU OF MOBILE DEPOSIT SUBMIT MANUALLY OR WALKTHRU OLB WIRE RETAIN CUSTOMER GET DIRECT FORM THROUGH OLB 5 SURVEY HELPING SET UP BENES CLOSE MMA CLOSE CD Close CD ASSISTING WITH SELF- SERVICE “SO GLAD YOU ASKED, LET ME ASSIST YOU WITH THIS” “HAPPY WE COULD HELP YOU OUT TODAY” 5 SURVEY HELP CU OPEN PSA CLOSE MMA SEND A CALL TO TL CONGRAT ON A MOMENT FOR THE CUSTOMER 10/10 CALL REVIEW DE- ESCALATE CUSTOMER ADVISED ABOUT BONUS150 AND OPEN ACT WALKTHRU SEND CASHIER’S CHECK “I’M SO GLAD YOU CALLED” WEEKEND INQ/SPECIAL EVENT WALKTHRU SET UP OR CONFIRM EXT LINK ADVISE CU OF MOBILE DEPOSIT SUBMIT MANUALLY OR WALKTHRU OLB WIRE RETAIN CUSTOMER GET DIRECT FORM THROUGH OLB 5 SURVEY HELPING SET UP BENES CLOSE MMA CLOSE CD Close CD ASSISTING WITH SELF- SERVICE “SO GLAD YOU ASKED, LET ME ASSIST YOU WITH THIS” “HAPPY WE COULD HELP YOU OUT TODAY” 5 SURVEY HELP CU OPEN PSA CLOSE MMA SEND A CALL TO TL CONGRAT ON A MOMENT FOR THE CUSTOMER 10/10 CALL REVIEW DE- ESCALATE CUSTOMER ADVISED ABOUT BONUS150 AND OPEN ACT WALKTHRU SEND CASHIER’S CHECK “I’M SO GLAD YOU CALLED” WEEKEND INQ/SPECIAL EVENT WALKTHRU SET UP OR CONFIRM EXT LINK
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
ADVISE CU OF MOBILE DEPOSIT
SUBMIT MANUALLY OR
WALKTHRU OLB WIRE
RETAIN
CUSTOMER
GET DIRECT FORM THROUGH OLB
5
SURVEY
HELPING SET UP BENES
CLOSE MMA
CLOSE CD
Close CD
ASSISTING WITH SELF- SERVICE
“SO GLAD YOU ASKED, LET ME ASSIST YOU WITH THIS”
“HAPPY WE COULD HELP YOU OUT TODAY”
5
SURVEY
HELP CU
OPEN PSA
CLOSE MMA
SEND A
CALL TO TL
CONGRAT ON A MOMENT FOR THE CUSTOMER
10/10 CALL REVIEW
DE-ESCALATE CUSTOMER
ADVISED ABOUT BONUS150 AND OPEN ACT
WALKTHRU SEND CASHIER’S CHECK
“I’M SO GLAD YOU CALLED”
WEEKEND INQ/SPECIAL EVENT
WALKTHRU
SET UP OR
CONFIRM
EXT LINK