GET DIRECT FORM THROUGH OLB CLOSE CD “SO GLAD YOU ASKED, LET ME ASSIST YOU WITH THIS” ADVISED ABOUT BONUS150 AND OPEN ACT BUILD CONNECTION 5 SURVEY ADVISE CU OF MOBILE DEPOSIT 10/10 CALL REVIEW ASSISTING WITH SELF- SERVICE Close CD CLOSE HPX MMA “I’M SO GLAD YOU CALLED” HELP CU OPEN PSA SUBMIT MANUALLY OR WALKTHRU OLB WIRE 5 SURVEY RETAIN CUSTOMER WALKTHRU SEND CASHIER’S CHECK WEEKEND INQ/SPECIAL EVENT DE- ESCALATE CUSTOMER SEND A CALL TO TL WALKTHRU SET UP OR CONFIRM EXT LINK HELPING SET UP BENES CONGRAT ON A MOMENT FOR THE CUSTOMER “HAPPY WE COULD HELP YOU OUT TODAY” GET DIRECT FORM THROUGH OLB CLOSE CD “SO GLAD YOU ASKED, LET ME ASSIST YOU WITH THIS” ADVISED ABOUT BONUS150 AND OPEN ACT BUILD CONNECTION 5 SURVEY ADVISE CU OF MOBILE DEPOSIT 10/10 CALL REVIEW ASSISTING WITH SELF- SERVICE Close CD CLOSE HPX MMA “I’M SO GLAD YOU CALLED” HELP CU OPEN PSA SUBMIT MANUALLY OR WALKTHRU OLB WIRE 5 SURVEY RETAIN CUSTOMER WALKTHRU SEND CASHIER’S CHECK WEEKEND INQ/SPECIAL EVENT DE- ESCALATE CUSTOMER SEND A CALL TO TL WALKTHRU SET UP OR CONFIRM EXT LINK HELPING SET UP BENES CONGRAT ON A MOMENT FOR THE CUSTOMER “HAPPY WE COULD HELP YOU OUT TODAY”
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
GET DIRECT FORM THROUGH OLB
CLOSE CD
“SO GLAD YOU ASKED, LET ME ASSIST YOU WITH THIS”
ADVISED ABOUT BONUS150 AND OPEN ACT
BUILD CONNECTION
5
SURVEY
ADVISE CU OF MOBILE DEPOSIT
10/10 CALL REVIEW
ASSISTING WITH SELF- SERVICE
Close CD
CLOSE HPX MMA
“I’M SO GLAD YOU CALLED”
HELP CU
OPEN PSA
SUBMIT
MANUALLY OR WALKTHRU
OLB WIRE
5
SURVEY
RETAIN
CUSTOMER
WALKTHRU SEND CASHIER’S CHECK
WEEKEND INQ/SPECIAL EVENT
DE-ESCALATE CUSTOMER
SEND A
CALL TO TL
WALKTHRU SET UP OR CONFIRM EXT LINK
HELPING SET UP BENES
CONGRAT ON A MOMENT FOR THE CUSTOMER
“HAPPY WE COULD HELP YOU OUT TODAY”