CLOSE MMA Help cu open PSA "I'm so glad you called" Help cu open PSA 10/10 CALL REVIEW De- escalate Customer Build connection Get Direct Deposit form thru OLB Retain Customer Advise about BONUS150 & OPEN ACT Congrat on a moment for cu CLOSE CD 10/10 CALL REVIEW Assisting with Self- service "So Glad you asked let me assist you with this" "So Glad you asked let me assist you with this" WEEKEND INQ/ SPECIAL EVENT Advise CU of Mobile Deposit 5 Survey WALKTHRU SEND CASHIER'S CHECK Get Direct Deposit form thru OLB Help set up bene Retain Customer WALKTHRU SEND CASHIER'S CHECK submit manaully or walkthru olb wire Congrat on a moment for cu Close CD RECOMMEND A NEW ACT "im so glad you called" Advise CU of Mobile Deposit advised about BONUS150 & OPEN ACT RECOMMEND A NEW ACT 5 Survey Submit manually or walkthru olb wire Build connection Close CD Walkthru set up or confirm ext link "HAPPY WE COULD HELP YOU OUT TODAY!" CLOSE MMA De- escalate Customer helping set up bene WEEKEND INQ/ SPECIAL EVENT CLOSE CD 5 Survey Assisting with Self- service 5 Survey Walkthru set up or confirm ext link "HAPPY WE COULD HELP YOU OUT TODAY!" CLOSE MMA Help cu open PSA "I'm so glad you called" Help cu open PSA 10/10 CALL REVIEW De- escalate Customer Build connection Get Direct Deposit form thru OLB Retain Customer Advise about BONUS150 & OPEN ACT Congrat on a moment for cu CLOSE CD 10/10 CALL REVIEW Assisting with Self- service "So Glad you asked let me assist you with this" "So Glad you asked let me assist you with this" WEEKEND INQ/ SPECIAL EVENT Advise CU of Mobile Deposit 5 Survey WALKTHRU SEND CASHIER'S CHECK Get Direct Deposit form thru OLB Help set up bene Retain Customer WALKTHRU SEND CASHIER'S CHECK submit manaully or walkthru olb wire Congrat on a moment for cu Close CD RECOMMEND A NEW ACT "im so glad you called" Advise CU of Mobile Deposit advised about BONUS150 & OPEN ACT RECOMMEND A NEW ACT 5 Survey Submit manually or walkthru olb wire Build connection Close CD Walkthru set up or confirm ext link "HAPPY WE COULD HELP YOU OUT TODAY!" CLOSE MMA De- escalate Customer helping set up bene WEEKEND INQ/ SPECIAL EVENT CLOSE CD 5 Survey Assisting with Self- service 5 Survey Walkthru set up or confirm ext link "HAPPY WE COULD HELP YOU OUT TODAY!"
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
CLOSE MMA
Help cu open PSA
"I'm so glad you called"
Help cu open PSA
10/10 CALL REVIEW
De-escalate Customer
Build connection
Get Direct Deposit form thru OLB
Retain Customer
Advise about BONUS150 & OPEN ACT
Congrat
on a moment for cu
CLOSE CD
10/10 CALL REVIEW
Assisting with Self- service
"So Glad you asked let me assist you with this"
"So Glad you asked let me assist you with this"
WEEKEND INQ/ SPECIAL EVENT
Advise CU of Mobile Deposit
5 Survey
WALKTHRU SEND CASHIER'S CHECK
Get Direct Deposit form thru OLB
Help set up bene
Retain Customer
WALKTHRU SEND CASHIER'S CHECK
submit manaully or walkthru olb wire
Congrat on a moment for cu
Close CD
RECOMMEND A NEW ACT
"im so glad you called"
Advise CU of Mobile Deposit
advised about BONUS150 & OPEN ACT
RECOMMEND A NEW ACT
5 Survey
Submit manually
or walkthru olb wire
Build connection
Close CD
Walkthru set up or confirm ext link
"HAPPY WE COULD HELP YOU OUT TODAY!"
CLOSE MMA
De-escalate Customer
helping set up bene
WEEKEND INQ/ SPECIAL EVENT
CLOSE CD
5 Survey
Assisting with Self- service
5 Survey
Walkthru set up or confirm ext link
"HAPPY WE COULD HELP YOU OUT TODAY!"