WALKTHRU SEND CASHIER'S CHECK "So Glad you asked let me assist you with this" Help cu open PSA CLOSE CD Build connection De- escalate Customer Retain Customer Retain Customer "I'm so glad you called" advised about BONUS150 & OPEN ACT WEEKEND INQ/ SPECIAL EVENT Congrat on a moment for cu Assisting with Self- service Assisting with Self- service Help cu open PSA "HAPPY WE COULD HELP YOU OUT TODAY!" helping set up bene 10/10 CALL REVIEW "im so glad you called" RECOMMEND A NEW ACT "HAPPY WE COULD HELP YOU OUT TODAY!" Close CD Walkthru set up or confirm ext link 5 Survey Advise CU of Mobile Deposit 10/10 CALL REVIEW Get Direct Deposit form thru OLB Get Direct Deposit form thru OLB Submit manually or walkthru olb wire 5 Survey WALKTHRU SEND CASHIER'S CHECK Help set up bene 5 Survey De- escalate Customer Advise about BONUS150 & OPEN ACT RECOMMEND A NEW ACT "So Glad you asked let me assist you with this" WEEKEND INQ/ SPECIAL EVENT CLOSE MMA Advise CU of Mobile Deposit 5 Survey Build connection submit manaully or walkthru olb wire CLOSE MMA Close CD CLOSE CD Congrat on a moment for cu Walkthru set up or confirm ext link WALKTHRU SEND CASHIER'S CHECK "So Glad you asked let me assist you with this" Help cu open PSA CLOSE CD Build connection De- escalate Customer Retain Customer Retain Customer "I'm so glad you called" advised about BONUS150 & OPEN ACT WEEKEND INQ/ SPECIAL EVENT Congrat on a moment for cu Assisting with Self- service Assisting with Self- service Help cu open PSA "HAPPY WE COULD HELP YOU OUT TODAY!" helping set up bene 10/10 CALL REVIEW "im so glad you called" RECOMMEND A NEW ACT "HAPPY WE COULD HELP YOU OUT TODAY!" Close CD Walkthru set up or confirm ext link 5 Survey Advise CU of Mobile Deposit 10/10 CALL REVIEW Get Direct Deposit form thru OLB Get Direct Deposit form thru OLB Submit manually or walkthru olb wire 5 Survey WALKTHRU SEND CASHIER'S CHECK Help set up bene 5 Survey De- escalate Customer Advise about BONUS150 & OPEN ACT RECOMMEND A NEW ACT "So Glad you asked let me assist you with this" WEEKEND INQ/ SPECIAL EVENT CLOSE MMA Advise CU of Mobile Deposit 5 Survey Build connection submit manaully or walkthru olb wire CLOSE MMA Close CD CLOSE CD Congrat on a moment for cu Walkthru set up or confirm ext link
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
WALKTHRU SEND CASHIER'S CHECK
"So Glad you asked let me assist you with this"
Help cu open PSA
CLOSE CD
Build connection
De-escalate Customer
Retain Customer
Retain Customer
"I'm so glad you called"
advised about BONUS150 & OPEN ACT
WEEKEND INQ/ SPECIAL EVENT
Congrat
on a moment for cu
Assisting with Self- service
Assisting with Self- service
Help cu open PSA
"HAPPY WE COULD HELP YOU OUT TODAY!"
helping set up bene
10/10 CALL REVIEW
"im so glad you called"
RECOMMEND A NEW ACT
"HAPPY WE COULD HELP YOU OUT TODAY!"
Close CD
Walkthru set up or confirm ext link
5 Survey
Advise CU of Mobile Deposit
10/10 CALL REVIEW
Get Direct Deposit form thru OLB
Get Direct Deposit form thru OLB
Submit manually
or walkthru olb wire
5 Survey
WALKTHRU SEND CASHIER'S CHECK
Help set up bene
5 Survey
De-escalate Customer
Advise about BONUS150 & OPEN ACT
RECOMMEND A NEW ACT
"So Glad you asked let me assist you with this"
WEEKEND INQ/ SPECIAL EVENT
CLOSE MMA
Advise CU of Mobile Deposit
5 Survey
Build connection
submit manaully or walkthru olb wire
CLOSE MMA
Close CD
CLOSE CD
Congrat on a moment for cu
Walkthru set up or confirm ext link