RecordedLine PrimaryrootcauseXfinityAmbassadorFeedbackMyAccount2&2RuleResponsedateRatingscaleCustomerwantsanotherDep.Emailfor calloutNumber toreachcomcast/xfinitySentiment4Mainsystemswe useWorkFlowSurveyID iswhereLAT/WFMAlwayslockcomputerActivitytab inMedalliaBypassAccesscardAVAYARespondtab inMedalliaArrive15MinearlyEinstein360RecordedLine PrimaryrootcauseXfinityAmbassadorFeedbackMyAccount2&2RuleResponsedateRatingscaleCustomerwantsanotherDep.Emailfor calloutNumber toreachcomcast/xfinitySentiment4Mainsystemswe useWorkFlowSurveyID iswhereLAT/WFMAlwayslockcomputerActivitytab inMedalliaBypassAccesscardAVAYARespondtab inMedalliaArrive15MinearlyEinstein360

NPS Central Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Recorded Line
  2. Primary root cause
  3. Xfinity Ambassador
  4. Feedback
  5. My Account
  6. 2&2 Rule
  7. Response date
  8. Rating scale
  9. Customer wants another Dep.
  10. Email for call out
  11. Number to reach comcast/xfinity
  12. Sentiment
  13. 4Main systems we use
  14. Work Flow
  15. Survey ID is where
  16. LAT/WFM
  17. Always lock computer
  18. Activity tab in Medallia
  19. Bypass
  20. Access card
  21. AVAYA
  22. Respond tab in Medallia
  23. Arrive 15Min early
  24. Einstein360