pricematchread overtheweeklyplaybookdefusedcustomerfromescalatingdispositioncustomerinteractionsuse bestpracticetipshelped apeer in thesunshinegroupplaced areorderfor acustomer10perfectsurveyscaught ona goodchat/smsread overrgatekeepers5perfectsurveys6perfectsurveysused allresourcesand tools(google etc)offeredthe HDPPto acustomerusedHD.comfor placingan order3perfectsurveysmeetingLTSA,CES,ASATmaintainedgoal forAWAY time5perfectsurveysmaintainedgoal forCES, ASAT& LTSAplacedoutboundcallaskingprobingquestionsusedsolutionboostertakingcare ofourpeoplepricematchread overtheweeklyplaybookdefusedcustomerfromescalatingdispositioncustomerinteractionsuse bestpracticetipshelped apeer in thesunshinegroupplaced areorderfor acustomer10perfectsurveyscaught ona goodchat/smsread overrgatekeepers5perfectsurveys6perfectsurveysused allresourcesand tools(google etc)offeredthe HDPPto acustomerusedHD.comfor placingan order3perfectsurveysmeetingLTSA,CES,ASATmaintainedgoal forAWAY time5perfectsurveysmaintainedgoal forCES, ASAT& LTSAplacedoutboundcallaskingprobingquestionsusedsolutionboostertakingcare ofourpeople

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
I
3
B
4
I
5
B
6
O
7
O
8
I
9
O
10
G
11
B
12
O
13
I
14
N
15
G
16
G
17
N
18
B
19
G
20
N
21
O
22
N
23
G
24
I
  1. B-price match
  2. I-read over the weekly playbook
  3. B-defused customer from escalating
  4. I-disposition customer interactions
  5. B-use best practice tips
  6. O-helped a peer in the sunshine group
  7. O-placed a reorder for a customer
  8. I-10 perfect surveys
  9. O-caught on a good chat/sms
  10. G-read overr gatekeepers
  11. B-5 perfect surveys
  12. O-6 perfect surveys
  13. I-used all resources and tools (google etc)
  14. N-offered the HDPP to a customer
  15. G-used HD.com for placing an order
  16. G-3 perfect surveys
  17. N-meeting LTSA, CES, ASAT
  18. B-maintained goal for AWAY time
  19. G-5 perfect surveys
  20. N-maintained goal for CES, ASAT & LTSA
  21. O-placed outbound call
  22. N-asking probing questions
  23. G-used solution booster
  24. I-taking care of our people