read overrgatekeeperspricematchread overtheweeklyplaybookmaintainedgoal forAWAY timedispositioncustomerinteractionsplaced areorderfor acustomerplacedoutboundcallofferedthe HDPPto acustomer5perfectsurveyscaught ona goodchat/sms10perfectsurveystakingcare ofourpeople6perfectsurveysmeetingLTSA,CES,ASATusedsolutionboosterused allresourcesand tools(google etc)maintainedgoal forCES, ASAT& LTSA3perfectsurveysdefusedcustomerfromescalating5perfectsurveysusedHD.comfor placingan orderaskingprobingquestionshelped apeer in thesunshinegroupuse bestpracticetipsread overrgatekeeperspricematchread overtheweeklyplaybookmaintainedgoal forAWAY timedispositioncustomerinteractionsplaced areorderfor acustomerplacedoutboundcallofferedthe HDPPto acustomer5perfectsurveyscaught ona goodchat/sms10perfectsurveystakingcare ofourpeople6perfectsurveysmeetingLTSA,CES,ASATusedsolutionboosterused allresourcesand tools(google etc)maintainedgoal forCES, ASAT& LTSA3perfectsurveysdefusedcustomerfromescalating5perfectsurveysusedHD.comfor placingan orderaskingprobingquestionshelped apeer in thesunshinegroupuse bestpracticetips

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
B
3
I
4
B
5
I
6
O
7
O
8
N
9
B
10
O
11
I
12
I
13
O
14
N
15
G
16
I
17
N
18
G
19
B
20
G
21
G
22
N
23
O
24
B
  1. G-read overr gatekeepers
  2. B-price match
  3. I-read over the weekly playbook
  4. B-maintained goal for AWAY time
  5. I-disposition customer interactions
  6. O-placed a reorder for a customer
  7. O-placed outbound call
  8. N-offered the HDPP to a customer
  9. B-5 perfect surveys
  10. O-caught on a good chat/sms
  11. I-10 perfect surveys
  12. I-taking care of our people
  13. O-6 perfect surveys
  14. N-meeting LTSA, CES, ASAT
  15. G-used solution booster
  16. I-used all resources and tools (google etc)
  17. N-maintained goal for CES, ASAT & LTSA
  18. G-3 perfect surveys
  19. B-defused customer from escalating
  20. G-5 perfect surveys
  21. G-used HD.com for placing an order
  22. N-asking probing questions
  23. O-helped a peer in the sunshine group
  24. B-use best practice tips