3 perfect surveys 6 perfect surveys maintained goal for CES, ASAT & LTSA helped a peer in the sunshine group use best practice tips caught on a good chat/sms maintained goal for AWAY time used HD.com for placing an order 10 perfect surveys asking probing questions used all resources and tools (google etc) meeting LTSA, CES, ASAT taking care of our people placed outbound call offered the HDPP to a customer disposition customer interactions 5 perfect surveys read overr gatekeepers defused customer from escalating placed a reorder for a customer 5 perfect surveys read over the weekly playbook used solution booster price match 3 perfect surveys 6 perfect surveys maintained goal for CES, ASAT & LTSA helped a peer in the sunshine group use best practice tips caught on a good chat/sms maintained goal for AWAY time used HD.com for placing an order 10 perfect surveys asking probing questions used all resources and tools (google etc) meeting LTSA, CES, ASAT taking care of our people placed outbound call offered the HDPP to a customer disposition customer interactions 5 perfect surveys read overr gatekeepers defused customer from escalating placed a reorder for a customer 5 perfect surveys read over the weekly playbook used solution booster price match
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
G-3 perfect surveys
O-6 perfect surveys
N-maintained goal for CES, ASAT & LTSA
O-helped a peer in the sunshine group
B-use best practice tips
O-caught on a good chat/sms
B-maintained goal for AWAY time
G-used HD.com for placing an order
I-10 perfect surveys
N-asking probing questions
I-used all resources and tools
(google etc)
N-meeting LTSA, CES, ASAT
I-taking care of our people
O-placed outbound call
N-offered the HDPP to a customer
I-disposition customer interactions
G-5 perfect surveys
G-read overr gatekeepers
B-defused customer from escalating
O-placed a reorder for a customer
B-5 perfect surveys
I-read over the weekly playbook
G-used solution booster
B-price match