use bestpracticetipsofferedthe HDPPto acustomer6perfectsurveys5perfectsurveysusedHD.comfor placingan orderplacedoutboundcalltakingcare ofourpeopledefusedcustomerfromescalatingplaced areorderfor acustomerused allresourcesand tools(google etc)read overtheweeklyplaybook5perfectsurveysmeetingLTSA,CES,ASAT10perfectsurveyshelped apeer in thesunshinegroupdispositioncustomerinteractionsusedsolutionboosteraskingprobingquestionsmaintainedgoal forAWAY timecaught ona goodchat/smsmaintainedgoal forCES, ASAT& LTSApricematchread overrgatekeepers3perfectsurveysuse bestpracticetipsofferedthe HDPPto acustomer6perfectsurveys5perfectsurveysusedHD.comfor placingan orderplacedoutboundcalltakingcare ofourpeopledefusedcustomerfromescalatingplaced areorderfor acustomerused allresourcesand tools(google etc)read overtheweeklyplaybook5perfectsurveysmeetingLTSA,CES,ASAT10perfectsurveyshelped apeer in thesunshinegroupdispositioncustomerinteractionsusedsolutionboosteraskingprobingquestionsmaintainedgoal forAWAY timecaught ona goodchat/smsmaintainedgoal forCES, ASAT& LTSApricematchread overrgatekeepers3perfectsurveys

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
N
3
O
4
G
5
G
6
O
7
I
8
B
9
O
10
I
11
I
12
B
13
N
14
I
15
O
16
I
17
G
18
N
19
B
20
O
21
N
22
B
23
G
24
G
  1. B-use best practice tips
  2. N-offered the HDPP to a customer
  3. O-6 perfect surveys
  4. G-5 perfect surveys
  5. G-used HD.com for placing an order
  6. O-placed outbound call
  7. I-taking care of our people
  8. B-defused customer from escalating
  9. O-placed a reorder for a customer
  10. I-used all resources and tools (google etc)
  11. I-read over the weekly playbook
  12. B-5 perfect surveys
  13. N-meeting LTSA, CES, ASAT
  14. I-10 perfect surveys
  15. O-helped a peer in the sunshine group
  16. I-disposition customer interactions
  17. G-used solution booster
  18. N-asking probing questions
  19. B-maintained goal for AWAY time
  20. O-caught on a good chat/sms
  21. N-maintained goal for CES, ASAT & LTSA
  22. B-price match
  23. G-read overr gatekeepers
  24. G-3 perfect surveys