disposition customer interactions 5 perfect surveys 5 perfect surveys read overr gatekeepers 3 perfect surveys defused customer from escalating offered the HDPP to a customer placed outbound call placed a reorder for a customer used solution booster used all resources and tools (google etc) read over the weekly playbook price match asking probing questions taking care of our people maintained goal for AWAY time 10 perfect surveys meeting LTSA, CES, ASAT helped a peer in the sunshine group caught on a good chat/sms maintained goal for CES, ASAT & LTSA use best practice tips 6 perfect surveys used HD.com for placing an order disposition customer interactions 5 perfect surveys 5 perfect surveys read overr gatekeepers 3 perfect surveys defused customer from escalating offered the HDPP to a customer placed outbound call placed a reorder for a customer used solution booster used all resources and tools (google etc) read over the weekly playbook price match asking probing questions taking care of our people maintained goal for AWAY time 10 perfect surveys meeting LTSA, CES, ASAT helped a peer in the sunshine group caught on a good chat/sms maintained goal for CES, ASAT & LTSA use best practice tips 6 perfect surveys used HD.com for placing an order
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
I-disposition customer interactions
G-5 perfect surveys
B-5 perfect surveys
G-read overr gatekeepers
G-3 perfect surveys
B-defused customer from escalating
N-offered the HDPP to a customer
O-placed outbound call
O-placed a reorder for a customer
G-used solution booster
I-used all resources and tools
(google etc)
I-read over the weekly playbook
B-price match
N-asking probing questions
I-taking care of our people
B-maintained goal for AWAY time
I-10 perfect surveys
N-meeting LTSA, CES, ASAT
O-helped a peer in the sunshine group
O-caught on a good chat/sms
N-maintained goal for CES, ASAT & LTSA
B-use best practice tips
O-6 perfect surveys
G-used HD.com for placing an order