usedsolutionboosterofferedthe HDPPto acustomer10perfectsurveysplaced areorderfor acustomerpricematchhelped apeer in thesunshinegroupusedHD.comfor placingan orderdispositioncustomerinteractionsmeetingLTSA,CES,ASATread overrgatekeepersdefusedcustomerfromescalatinguse bestpracticetipsread overtheweeklyplaybookplacedoutboundcallused allresourcesand tools(google etc)5perfectsurveysmaintainedgoal forCES, ASAT& LTSA5perfectsurveyscaught ona goodchat/sms6perfectsurveysmaintainedgoal forAWAY timetakingcare ofourpeople3perfectsurveysaskingprobingquestionsusedsolutionboosterofferedthe HDPPto acustomer10perfectsurveysplaced areorderfor acustomerpricematchhelped apeer in thesunshinegroupusedHD.comfor placingan orderdispositioncustomerinteractionsmeetingLTSA,CES,ASATread overrgatekeepersdefusedcustomerfromescalatinguse bestpracticetipsread overtheweeklyplaybookplacedoutboundcallused allresourcesand tools(google etc)5perfectsurveysmaintainedgoal forCES, ASAT& LTSA5perfectsurveyscaught ona goodchat/sms6perfectsurveysmaintainedgoal forAWAY timetakingcare ofourpeople3perfectsurveysaskingprobingquestions

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
N
3
I
4
O
5
B
6
O
7
G
8
I
9
N
10
G
11
B
12
B
13
I
14
O
15
I
16
B
17
N
18
G
19
O
20
O
21
B
22
I
23
G
24
N
  1. G-used solution booster
  2. N-offered the HDPP to a customer
  3. I-10 perfect surveys
  4. O-placed a reorder for a customer
  5. B-price match
  6. O-helped a peer in the sunshine group
  7. G-used HD.com for placing an order
  8. I-disposition customer interactions
  9. N-meeting LTSA, CES, ASAT
  10. G-read overr gatekeepers
  11. B-defused customer from escalating
  12. B-use best practice tips
  13. I-read over the weekly playbook
  14. O-placed outbound call
  15. I-used all resources and tools (google etc)
  16. B-5 perfect surveys
  17. N-maintained goal for CES, ASAT & LTSA
  18. G-5 perfect surveys
  19. O-caught on a good chat/sms
  20. O-6 perfect surveys
  21. B-maintained goal for AWAY time
  22. I-taking care of our people
  23. G-3 perfect surveys
  24. N-asking probing questions