read overrgatekeepersusedHD.comfor placingan orderdispositioncustomerinteractionsuse bestpracticetipsaskingprobingquestionsplacedoutboundcalldefusedcustomerfromescalatingusedsolutionbooster6perfectsurveysmaintainedgoal forCES, ASAT& LTSA10perfectsurveys5perfectsurveyshelped apeer in thesunshinegroup5perfectsurveysmeetingLTSA,CES,ASAT3perfectsurveyspricematchtakingcare ofourpeopleused allresourcesand tools(google etc)read overtheweeklyplaybookofferedthe HDPPto acustomermaintainedgoal forAWAY timeplaced areorderfor acustomercaught ona goodchat/smsread overrgatekeepersusedHD.comfor placingan orderdispositioncustomerinteractionsuse bestpracticetipsaskingprobingquestionsplacedoutboundcalldefusedcustomerfromescalatingusedsolutionbooster6perfectsurveysmaintainedgoal forCES, ASAT& LTSA10perfectsurveys5perfectsurveyshelped apeer in thesunshinegroup5perfectsurveysmeetingLTSA,CES,ASAT3perfectsurveyspricematchtakingcare ofourpeopleused allresourcesand tools(google etc)read overtheweeklyplaybookofferedthe HDPPto acustomermaintainedgoal forAWAY timeplaced areorderfor acustomercaught ona goodchat/sms

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
G
3
I
4
B
5
N
6
O
7
B
8
G
9
O
10
N
11
I
12
G
13
O
14
B
15
N
16
G
17
B
18
I
19
I
20
I
21
N
22
B
23
O
24
O
  1. G-read overr gatekeepers
  2. G-used HD.com for placing an order
  3. I-disposition customer interactions
  4. B-use best practice tips
  5. N-asking probing questions
  6. O-placed outbound call
  7. B-defused customer from escalating
  8. G-used solution booster
  9. O-6 perfect surveys
  10. N-maintained goal for CES, ASAT & LTSA
  11. I-10 perfect surveys
  12. G-5 perfect surveys
  13. O-helped a peer in the sunshine group
  14. B-5 perfect surveys
  15. N-meeting LTSA, CES, ASAT
  16. G-3 perfect surveys
  17. B-price match
  18. I-taking care of our people
  19. I-used all resources and tools (google etc)
  20. I-read over the weekly playbook
  21. N-offered the HDPP to a customer
  22. B-maintained goal for AWAY time
  23. O-placed a reorder for a customer
  24. O-caught on a good chat/sms