disposition customer interactions used HD.com for placing an order 5 perfect surveys use best practice tips read overr gatekeepers helped a peer in the sunshine group used all resources and tools (google etc) maintained goal for AWAY time maintained goal for CES, ASAT & LTSA used solution booster defused customer from escalating 5 perfect surveys meeting LTSA, CES, ASAT caught on a good chat/sms 10 perfect surveys placed outbound call 6 perfect surveys asking probing questions read over the weekly playbook offered the HDPP to a customer taking care of our people price match placed a reorder for a customer 3 perfect surveys disposition customer interactions used HD.com for placing an order 5 perfect surveys use best practice tips read overr gatekeepers helped a peer in the sunshine group used all resources and tools (google etc) maintained goal for AWAY time maintained goal for CES, ASAT & LTSA used solution booster defused customer from escalating 5 perfect surveys meeting LTSA, CES, ASAT caught on a good chat/sms 10 perfect surveys placed outbound call 6 perfect surveys asking probing questions read over the weekly playbook offered the HDPP to a customer taking care of our people price match placed a reorder for a customer 3 perfect surveys
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
I-disposition customer interactions
G-used HD.com for placing an order
G-5 perfect surveys
B-use best practice tips
G-read overr gatekeepers
O-helped a peer in the sunshine group
I-used all resources and tools
(google etc)
B-maintained goal for AWAY time
N-maintained goal for CES, ASAT & LTSA
G-used solution booster
B-defused customer from escalating
B-5 perfect surveys
N-meeting LTSA, CES, ASAT
O-caught on a good chat/sms
I-10 perfect surveys
O-placed outbound call
O-6 perfect surveys
N-asking probing questions
I-read over the weekly playbook
N-offered the HDPP to a customer
I-taking care of our people
B-price match
O-placed a reorder for a customer
G-3 perfect surveys