maintainedgoal forAWAY time5perfectsurveysplaced areorderfor acustomerpricematchcaught ona goodchat/sms5perfectsurveysofferedthe HDPPto acustomerdispositioncustomerinteractionsdefusedcustomerfromescalating3perfectsurveysusedsolutionboosterplacedoutboundcallread overtheweeklyplaybookaskingprobingquestionsmaintainedgoal forCES, ASAT& LTSA6perfectsurveysmeetingLTSA,CES,ASAT10perfectsurveysread overrgatekeepersused allresourcesand tools(google etc)takingcare ofourpeopleuse bestpracticetipsusedHD.comfor placingan orderhelped apeer in thesunshinegroupmaintainedgoal forAWAY time5perfectsurveysplaced areorderfor acustomerpricematchcaught ona goodchat/sms5perfectsurveysofferedthe HDPPto acustomerdispositioncustomerinteractionsdefusedcustomerfromescalating3perfectsurveysusedsolutionboosterplacedoutboundcallread overtheweeklyplaybookaskingprobingquestionsmaintainedgoal forCES, ASAT& LTSA6perfectsurveysmeetingLTSA,CES,ASAT10perfectsurveysread overrgatekeepersused allresourcesand tools(google etc)takingcare ofourpeopleuse bestpracticetipsusedHD.comfor placingan orderhelped apeer in thesunshinegroup

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
B
3
O
4
B
5
O
6
G
7
N
8
I
9
B
10
G
11
G
12
O
13
I
14
N
15
N
16
O
17
N
18
I
19
G
20
I
21
I
22
B
23
G
24
O
  1. B-maintained goal for AWAY time
  2. B-5 perfect surveys
  3. O-placed a reorder for a customer
  4. B-price match
  5. O-caught on a good chat/sms
  6. G-5 perfect surveys
  7. N-offered the HDPP to a customer
  8. I-disposition customer interactions
  9. B-defused customer from escalating
  10. G-3 perfect surveys
  11. G-used solution booster
  12. O-placed outbound call
  13. I-read over the weekly playbook
  14. N-asking probing questions
  15. N-maintained goal for CES, ASAT & LTSA
  16. O-6 perfect surveys
  17. N-meeting LTSA, CES, ASAT
  18. I-10 perfect surveys
  19. G-read overr gatekeepers
  20. I-used all resources and tools (google etc)
  21. I-taking care of our people
  22. B-use best practice tips
  23. G-used HD.com for placing an order
  24. O-helped a peer in the sunshine group