6 perfect surveys used solution booster helped a peer in the sunshine group used all resources and tools (google etc) taking care of our people defused customer from escalating offered the HDPP to a customer maintained goal for AWAY time price match asking probing questions read overr gatekeepers placed outbound call 3 perfect surveys caught on a good chat/sms used HD.com for placing an order 5 perfect surveys disposition customer interactions 10 perfect surveys use best practice tips 5 perfect surveys maintained goal for CES, ASAT & LTSA placed a reorder for a customer meeting LTSA, CES, ASAT read over the weekly playbook 6 perfect surveys used solution booster helped a peer in the sunshine group used all resources and tools (google etc) taking care of our people defused customer from escalating offered the HDPP to a customer maintained goal for AWAY time price match asking probing questions read overr gatekeepers placed outbound call 3 perfect surveys caught on a good chat/sms used HD.com for placing an order 5 perfect surveys disposition customer interactions 10 perfect surveys use best practice tips 5 perfect surveys maintained goal for CES, ASAT & LTSA placed a reorder for a customer meeting LTSA, CES, ASAT read over the weekly playbook
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
O-6 perfect surveys
G-used solution booster
O-helped a peer in the sunshine group
I-used all resources and tools
(google etc)
I-taking care of our people
B-defused customer from escalating
N-offered the HDPP to a customer
B-maintained goal for AWAY time
B-price match
N-asking probing questions
G-read overr gatekeepers
O-placed outbound call
G-3 perfect surveys
O-caught on a good chat/sms
G-used HD.com for placing an order
B-5 perfect surveys
I-disposition customer interactions
I-10 perfect surveys
B-use best practice tips
G-5 perfect surveys
N-maintained goal for CES, ASAT & LTSA
O-placed a reorder for a customer
N-meeting LTSA, CES, ASAT
I-read over the weekly playbook