read overthegatekeepersdispositioncustomerinteractionspricematchaskingprobingquestionsused allresourcesand tools(google etc)maintainedgoal forawaytime/aux7offereHDPP toacustomerusedHD.com forplacing anew order5perfectsurveysuse bestpracticetipsdefusedcustomerfromescalatingread overtheweeklyplaybook3perfectsurveyscaught ona goodchat/smshelped apeer in thesunshinegroup3perfectsurveys10perfectsurveysusedsolutionboosterstakingcare ofourpeoplemaintainedgoal forCES, ASAT& LTSA5perfectsurveysmeetingLTSA,CES andASATplaced areorderforcustomer6perfectsurveysread overthegatekeepersdispositioncustomerinteractionspricematchaskingprobingquestionsused allresourcesand tools(google etc)maintainedgoal forawaytime/aux7offereHDPP toacustomerusedHD.com forplacing anew order5perfectsurveysuse bestpracticetipsdefusedcustomerfromescalatingread overtheweeklyplaybook3perfectsurveyscaught ona goodchat/smshelped apeer in thesunshinegroup3perfectsurveys10perfectsurveysusedsolutionboosterstakingcare ofourpeoplemaintainedgoal forCES, ASAT& LTSA5perfectsurveysmeetingLTSA,CES andASATplaced areorderforcustomer6perfectsurveys

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
I
3
B
4
N
5
I
6
B
7
N
8
N
9
G
10
B
11
B
12
I
13
O
14
O
15
O
16
G
17
I
18
G
19
I
20
O
21
B
22
N
23
G
24
O
  1. G-read over the gatekeepers
  2. I-disposition customer interactions
  3. B-price match
  4. N-asking probing questions
  5. I-used all resources and tools (google etc)
  6. B-maintained goal for away time/aux7
  7. N-offere HDPP to a customer
  8. N-used HD.com for placing a new order
  9. G-5 perfect surveys
  10. B-use best practice tips
  11. B-defused customer from escalating
  12. I-read over the weekly playbook
  13. O-3 perfect surveys
  14. O-caught on a good chat/sms
  15. O-helped a peer in the sunshine group
  16. G-3 perfect surveys
  17. I-10 perfect surveys
  18. G-used solution boosters
  19. I-taking care of our people
  20. O-maintained goal for CES, ASAT & LTSA
  21. B-5 perfect surveys
  22. N-meeting LTSA, CES and ASAT
  23. G-placed a reorder for customer
  24. O-6 perfect surveys