5 perfect surveys read over the weekly playbook asking probing questions 10 perfect surveys defused customer from escalating 6 perfect surveys maintained goal for CES, ASAT & LTSA used all resources and tools (google etc) read over the gatekeepers offere HDPP to a customer used HD.com for placing a new order placed a reorder for customer 3 perfect surveys 3 perfect surveys use best practice tips used solution boosters 5 perfect surveys disposition customer interactions helped a peer in the sunshine group caught on a good chat/sms meeting LTSA, CES and ASAT maintained goal for away time/aux7 price match taking care of our people 5 perfect surveys read over the weekly playbook asking probing questions 10 perfect surveys defused customer from escalating 6 perfect surveys maintained goal for CES, ASAT & LTSA used all resources and tools (google etc) read over the gatekeepers offere HDPP to a customer used HD.com for placing a new order placed a reorder for customer 3 perfect surveys 3 perfect surveys use best practice tips used solution boosters 5 perfect surveys disposition customer interactions helped a peer in the sunshine group caught on a good chat/sms meeting LTSA, CES and ASAT maintained goal for away time/aux7 price match taking care of our people
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
G-5 perfect surveys
I-read over the weekly playbook
N-asking probing questions
I-10 perfect surveys
B-defused customer from escalating
O-6 perfect surveys
O-maintained goal for CES, ASAT & LTSA
I-used all resources and tools (google etc)
G-read over the gatekeepers
N-offere HDPP to a customer
N-used HD.com for placing a new order
G-placed a reorder for customer
O-3 perfect surveys
G-3 perfect surveys
B-use best practice tips
G-used solution boosters
B-5 perfect surveys
I-disposition customer interactions
O-helped a peer in the sunshine group
O-caught on a good chat/sms
N-meeting LTSA, CES and ASAT
B-maintained goal for away time/aux7
B-price match
I-taking care of our people