6perfectsurveysmeetingLTSA,CES andASAT5perfectsurveysuse bestpracticetipstakingcare ofourpeople3perfectsurveys10perfectsurveys3perfectsurveysusedHD.com forplacing anew orderoffereHDPP toacustomerdefusedcustomerfromescalatingdispositioncustomerinteractionsmaintainedgoal forCES, ASAT& LTSAused allresourcesand tools(google etc)caught ona goodchat/smspricematchmaintainedgoal forawaytime/aux7read overthegatekeepersread overtheweeklyplaybookaskingprobingquestionshelped apeer in thesunshinegroupplaced areorderforcustomerusedsolutionboosters5perfectsurveys6perfectsurveysmeetingLTSA,CES andASAT5perfectsurveysuse bestpracticetipstakingcare ofourpeople3perfectsurveys10perfectsurveys3perfectsurveysusedHD.com forplacing anew orderoffereHDPP toacustomerdefusedcustomerfromescalatingdispositioncustomerinteractionsmaintainedgoal forCES, ASAT& LTSAused allresourcesand tools(google etc)caught ona goodchat/smspricematchmaintainedgoal forawaytime/aux7read overthegatekeepersread overtheweeklyplaybookaskingprobingquestionshelped apeer in thesunshinegroupplaced areorderforcustomerusedsolutionboosters5perfectsurveys

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
N
3
G
4
B
5
I
6
G
7
I
8
O
9
N
10
N
11
B
12
I
13
O
14
I
15
O
16
B
17
B
18
G
19
I
20
N
21
O
22
G
23
G
24
B
  1. O-6 perfect surveys
  2. N-meeting LTSA, CES and ASAT
  3. G-5 perfect surveys
  4. B-use best practice tips
  5. I-taking care of our people
  6. G-3 perfect surveys
  7. I-10 perfect surveys
  8. O-3 perfect surveys
  9. N-used HD.com for placing a new order
  10. N-offere HDPP to a customer
  11. B-defused customer from escalating
  12. I-disposition customer interactions
  13. O-maintained goal for CES, ASAT & LTSA
  14. I-used all resources and tools (google etc)
  15. O-caught on a good chat/sms
  16. B-price match
  17. B-maintained goal for away time/aux7
  18. G-read over the gatekeepers
  19. I-read over the weekly playbook
  20. N-asking probing questions
  21. O-helped a peer in the sunshine group
  22. G-placed a reorder for customer
  23. G-used solution boosters
  24. B-5 perfect surveys