placed a reorder for customer defused customer from escalating maintained goal for away time/aux7 used solution boosters used all resources and tools (google etc) use best practice tips price match read over the gatekeepers offere HDPP to a customer caught on a good chat/sms 3 perfect surveys disposition customer interactions 5 perfect surveys taking care of our people 5 perfect surveys maintained goal for CES, ASAT & LTSA 3 perfect surveys meeting LTSA, CES and ASAT read over the weekly playbook used HD.com for placing a new order 6 perfect surveys asking probing questions 10 perfect surveys helped a peer in the sunshine group placed a reorder for customer defused customer from escalating maintained goal for away time/aux7 used solution boosters used all resources and tools (google etc) use best practice tips price match read over the gatekeepers offere HDPP to a customer caught on a good chat/sms 3 perfect surveys disposition customer interactions 5 perfect surveys taking care of our people 5 perfect surveys maintained goal for CES, ASAT & LTSA 3 perfect surveys meeting LTSA, CES and ASAT read over the weekly playbook used HD.com for placing a new order 6 perfect surveys asking probing questions 10 perfect surveys helped a peer in the sunshine group
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
G-placed a reorder for customer
B-defused customer from escalating
B-maintained goal for away time/aux7
G-used solution boosters
I-used all resources and tools (google etc)
B-use best practice tips
B-price match
G-read over the gatekeepers
N-offere HDPP to a customer
O-caught on a good chat/sms
O-3 perfect surveys
I-disposition customer interactions
G-5 perfect surveys
I-taking care of our people
B-5 perfect surveys
O-maintained goal for CES, ASAT & LTSA
G-3 perfect surveys
N-meeting LTSA, CES and ASAT
I-read over the weekly playbook
N-used HD.com for placing a new order
O-6 perfect surveys
N-asking probing questions
I-10 perfect surveys
O-helped a peer in the sunshine group