use best practice tips price match disposition customer interactions 5 perfect surveys 3 perfect surveys placed a reorder for customer asking probing questions caught on a good chat/sms defused customer from escalating meeting LTSA, CES and ASAT 10 perfect surveys 5 perfect surveys used HD.com for placing a new order read over the weekly playbook maintained goal for CES, ASAT & LTSA read over the gatekeepers used all resources and tools (google etc) used solution boosters taking care of our people 3 perfect surveys maintained goal for away time/aux7 helped a peer in the sunshine group offere HDPP to a customer 6 perfect surveys use best practice tips price match disposition customer interactions 5 perfect surveys 3 perfect surveys placed a reorder for customer asking probing questions caught on a good chat/sms defused customer from escalating meeting LTSA, CES and ASAT 10 perfect surveys 5 perfect surveys used HD.com for placing a new order read over the weekly playbook maintained goal for CES, ASAT & LTSA read over the gatekeepers used all resources and tools (google etc) used solution boosters taking care of our people 3 perfect surveys maintained goal for away time/aux7 helped a peer in the sunshine group offere HDPP to a customer 6 perfect surveys
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
B-use best practice tips
B-price match
I-disposition customer interactions
G-5 perfect surveys
G-3 perfect surveys
G-placed a reorder for customer
N-asking probing questions
O-caught on a good chat/sms
B-defused customer from escalating
N-meeting LTSA, CES and ASAT
I-10 perfect surveys
B-5 perfect surveys
N-used HD.com for placing a new order
I-read over the weekly playbook
O-maintained goal for CES, ASAT & LTSA
G-read over the gatekeepers
I-used all resources and tools (google etc)
G-used solution boosters
I-taking care of our people
O-3 perfect surveys
B-maintained goal for away time/aux7
O-helped a peer in the sunshine group
N-offere HDPP to a customer
O-6 perfect surveys