Ask aboutdigitalservicesIntroduceyourself todrive thrucustomersSaycustomer'sname 3 xduring atransactionMake aHAPPYBIRTHDAYcallOpen thedoor for acustomerComplimenta customerDosomethingextra for acustomerCreateCXbranchgoalsHave yourteam watch"The pouringhappiness"videoShare CXsuccessstoryShareyourbusinesscardsAsk acustomerHow isyour day?Do aCXHuddleWalkcustomerto banker'sofficeReviewCX scorewith teamSend out a'Thank you'note throughdrive thruGiveaway 35/3rdpensIntroduceyourmanagerSay ThankYou forbankingwith 5/3rdGreet 3customers.Welcometo 5/3rdMake acustomersmile.Provide arecommendationWalk thecustomeroutGivetrustedadviceAsk aboutdigitalservicesIntroduceyourself todrive thrucustomersSaycustomer'sname 3 xduring atransactionMake aHAPPYBIRTHDAYcallOpen thedoor for acustomerComplimenta customerDosomethingextra for acustomerCreateCXbranchgoalsHave yourteam watch"The pouringhappiness"videoShare CXsuccessstoryShareyourbusinesscardsAsk acustomerHow isyour day?Do aCXHuddleWalkcustomerto banker'sofficeReviewCX scorewith teamSend out a'Thank you'note throughdrive thruGiveaway 35/3rdpensIntroduceyourmanagerSay ThankYou forbankingwith 5/3rdGreet 3customers.Welcometo 5/3rdMake acustomersmile.Provide arecommendationWalk thecustomeroutGivetrustedadvice

Fifth Third CX - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Ask about digital services
  2. Introduce yourself to drive thru customers
  3. Say customer's name 3 x during a transaction
  4. Make a HAPPY BIRTHDAY call
  5. Open the door for a customer
  6. Compliment a customer
  7. Do something extra for a customer
  8. Create CX branch goals
  9. Have your team watch "The pouring happiness" video
  10. Share CX success story
  11. Share your business cards
  12. Ask a customer How is your day?
  13. Do a CX Huddle
  14. Walk customer to banker's office
  15. Review CX score with team
  16. Send out a 'Thank you' note through drive thru
  17. Give away 3 5/3rd pens
  18. Introduce your manager
  19. Say Thank You for banking with 5/3rd
  20. Greet 3 customers. Welcome to 5/3rd
  21. Make a customer smile.
  22. Provide a recommendation
  23. Walk the customer out
  24. Give trusted advice