(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Say Thank You for banking with 5/3rd
Review CX score with team
Share CX success story
Walk the customer out
Create CX branch goals
Introduce yourself to drive thru customers
Ask about digital services
Compliment a customer
Provide a recommendation
Give trusted advice
Ask a customer How is your day?
Introduce your manager
Make a customer smile.
Give away 3 5/3rd pens
Say customer's name 3 x during a transaction
Do a CX Huddle
Walk customer to banker's office
Send out a
'Thank you' note through drive thru
Have your team watch "The pouring happiness" video