(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Say customer's name 3 x during a transaction
Create CX branch goals
Introduce your manager
Give trusted advice
Do a CX Huddle
Send out a
'Thank you' note through drive thru
Make a customer smile.
Review CX score with team
Greet 3 customers. Welcome to 5/3rd
Walk the customer out
Share your business cards
Ask about digital services
Compliment a customer
Walk customer to banker's office
Have your team watch "The pouring happiness" video
