Rep. getsclient'sOK onsolutionYouChooseRep.matchestone & paceof clientRep. doesn'thave totransfer callRep. isfriendlyYouChooseRep. ispatientYouChooseRep. asksclientabouttheir dayFirstcallsolutionRep. asksa discoverquestionRep. says"Awesome!"Rep.repeatsthe client'srequestRep.reassuresclientRep. says"thankyou"Rep.says"please"Rep. thanksclient fortheirbusinessRep. tellsclientabout24/7 lineRep.soundsconfidentYouChooseRep.includespersonaldetailRep.empathizeswith clientRep. callsclient bytheirnameRep.says"Great!"Rep. usesanownershipstatementRep. getsclient'sOK onsolutionYouChooseRep.matchestone & paceof clientRep. doesn'thave totransfer callRep. isfriendlyYouChooseRep. ispatientYouChooseRep. asksclientabouttheir dayFirstcallsolutionRep. asksa discoverquestionRep. says"Awesome!"Rep.repeatsthe client'srequestRep.reassuresclientRep. says"thankyou"Rep.says"please"Rep. thanksclient fortheirbusinessRep. tellsclientabout24/7 lineRep.soundsconfidentYouChooseRep.includespersonaldetailRep.empathizeswith clientRep. callsclient bytheirnameRep.says"Great!"Rep. usesanownershipstatement

You "Call" It Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Rep. gets client's OK on solution
  2. You Choose
  3. Rep. matches tone & pace of client
  4. Rep. doesn't have to transfer call
  5. Rep. is friendly
  6. You Choose
  7. Rep. is patient
  8. You Choose
  9. Rep. asks client about their day
  10. First call solution
  11. Rep. asks a discover question
  12. Rep. says "Awesome!"
  13. Rep. repeats the client's request
  14. Rep. reassures client
  15. Rep. says "thank you"
  16. Rep. says "please"
  17. Rep. thanks client for their business
  18. Rep. tells client about 24/7 line
  19. Rep. sounds confident
  20. You Choose
  21. Rep. includes personal detail
  22. Rep. empathizes with client
  23. Rep. calls client by their name
  24. Rep. says "Great!"
  25. Rep. uses an ownership statement