YouChooseRep. callsclient bytheirnameFirstcallsolutionRep. getsclient'sOK onsolutionYouChooseYouChooseRep. doesn'thave totransfer callRep.reassuresclientRep. isfriendlyRep.empathizeswith clientRep.repeatsthe client'srequestRep. tellsclientabout24/7 lineRep.says"Great!"Rep. ispatientRep.soundsconfidentRep. says"thankyou"Rep.says"please"Rep. asksa discoverquestionRep. usesanownershipstatementRep. thanksclient fortheirbusinessRep. says"Awesome!"Rep. asksclientabouttheir dayYouChooseRep.includespersonaldetailRep.matchestone & paceof clientYouChooseRep. callsclient bytheirnameFirstcallsolutionRep. getsclient'sOK onsolutionYouChooseYouChooseRep. doesn'thave totransfer callRep.reassuresclientRep. isfriendlyRep.empathizeswith clientRep.repeatsthe client'srequestRep. tellsclientabout24/7 lineRep.says"Great!"Rep. ispatientRep.soundsconfidentRep. says"thankyou"Rep.says"please"Rep. asksa discoverquestionRep. usesanownershipstatementRep. thanksclient fortheirbusinessRep. says"Awesome!"Rep. asksclientabouttheir dayYouChooseRep.includespersonaldetailRep.matchestone & paceof client

You "Call" It Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You Choose
  2. Rep. calls client by their name
  3. First call solution
  4. Rep. gets client's OK on solution
  5. You Choose
  6. You Choose
  7. Rep. doesn't have to transfer call
  8. Rep. reassures client
  9. Rep. is friendly
  10. Rep. empathizes with client
  11. Rep. repeats the client's request
  12. Rep. tells client about 24/7 line
  13. Rep. says "Great!"
  14. Rep. is patient
  15. Rep. sounds confident
  16. Rep. says "thank you"
  17. Rep. says "please"
  18. Rep. asks a discover question
  19. Rep. uses an ownership statement
  20. Rep. thanks client for their business
  21. Rep. says "Awesome!"
  22. Rep. asks client about their day
  23. You Choose
  24. Rep. includes personal detail
  25. Rep. matches tone & pace of client