You "Call" It Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Rep. calls client by their name
2. You Choose
3. Rep. tells client about 24/7 line
4. Rep. empathizes with client
5. Rep. says "please"
6. Rep. is friendly
7. Rep. matches tone & pace of client
8. You Choose
9. Rep. gets client's OK on solution
10. Rep. sounds confident
11. Rep. thanks client for their business
12. Rep. says "thank you"
13. Rep. repeats the client's request
14. Rep. says "Awesome!"
15. First call solution
16. Rep. asks a discover question
17. Rep. reassures client
18. Rep. doesn't have to transfer call
19. Rep. says "Great!"
20. Rep. uses an ownership statement
21. Rep. includes personal detail
22. Rep. is patient
23. Rep. asks client about their day
24. You Choose
25. You Choose