Rep.reassuresclientRep. callsclient bytheirnameRep.soundsconfidentYouChooseYouChooseRep. says"Awesome!"Rep. ispatientRep. getsclient'sOK onsolutionRep. says"thankyou"YouChooseYouChooseRep.says"Great!"Rep. asksa discoverquestionRep. doesn'thave totransfer callRep.empathizeswith clientRep.includespersonaldetailRep. isfriendlyRep. thanksclient fortheirbusinessRep. usesanownershipstatementRep.says"please"Rep. tellsclientabout24/7 lineRep. asksclientabouttheir dayFirstcallsolutionRep.repeatsthe client'srequestRep.matchestone & paceof clientRep.reassuresclientRep. callsclient bytheirnameRep.soundsconfidentYouChooseYouChooseRep. says"Awesome!"Rep. ispatientRep. getsclient'sOK onsolutionRep. says"thankyou"YouChooseYouChooseRep.says"Great!"Rep. asksa discoverquestionRep. doesn'thave totransfer callRep.empathizeswith clientRep.includespersonaldetailRep. isfriendlyRep. thanksclient fortheirbusinessRep. usesanownershipstatementRep.says"please"Rep. tellsclientabout24/7 lineRep. asksclientabouttheir dayFirstcallsolutionRep.repeatsthe client'srequestRep.matchestone & paceof client

You "Call" It Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Rep. reassures client
  2. Rep. calls client by their name
  3. Rep. sounds confident
  4. You Choose
  5. You Choose
  6. Rep. says "Awesome!"
  7. Rep. is patient
  8. Rep. gets client's OK on solution
  9. Rep. says "thank you"
  10. You Choose
  11. You Choose
  12. Rep. says "Great!"
  13. Rep. asks a discover question
  14. Rep. doesn't have to transfer call
  15. Rep. empathizes with client
  16. Rep. includes personal detail
  17. Rep. is friendly
  18. Rep. thanks client for their business
  19. Rep. uses an ownership statement
  20. Rep. says "please"
  21. Rep. tells client about 24/7 line
  22. Rep. asks client about their day
  23. First call solution
  24. Rep. repeats the client's request
  25. Rep. matches tone & pace of client