Rep. getsclient'sOK onsolutionRep.reassuresclientRep. says"thankyou"Rep. tellsclientabout24/7 lineRep. thanksclient fortheirbusinessRep. asksclientabouttheir dayRep. ispatientYouChooseYouChooseRep. callsclient bytheirnameYouChooseRep. says"Awesome!"Rep.says"please"Rep. asksa discoverquestionRep. usesanownershipstatementRep.empathizeswith clientRep.soundsconfidentRep. doesn'thave totransfer callRep.includespersonaldetailRep.says"Great!"FirstcallsolutionYouChooseRep. isfriendlyRep.matchestone & paceof clientRep.repeatsthe client'srequestRep. getsclient'sOK onsolutionRep.reassuresclientRep. says"thankyou"Rep. tellsclientabout24/7 lineRep. thanksclient fortheirbusinessRep. asksclientabouttheir dayRep. ispatientYouChooseYouChooseRep. callsclient bytheirnameYouChooseRep. says"Awesome!"Rep.says"please"Rep. asksa discoverquestionRep. usesanownershipstatementRep.empathizeswith clientRep.soundsconfidentRep. doesn'thave totransfer callRep.includespersonaldetailRep.says"Great!"FirstcallsolutionYouChooseRep. isfriendlyRep.matchestone & paceof clientRep.repeatsthe client'srequest

You "Call" It Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Rep. gets client's OK on solution
  2. Rep. reassures client
  3. Rep. says "thank you"
  4. Rep. tells client about 24/7 line
  5. Rep. thanks client for their business
  6. Rep. asks client about their day
  7. Rep. is patient
  8. You Choose
  9. You Choose
  10. Rep. calls client by their name
  11. You Choose
  12. Rep. says "Awesome!"
  13. Rep. says "please"
  14. Rep. asks a discover question
  15. Rep. uses an ownership statement
  16. Rep. empathizes with client
  17. Rep. sounds confident
  18. Rep. doesn't have to transfer call
  19. Rep. includes personal detail
  20. Rep. says "Great!"
  21. First call solution
  22. You Choose
  23. Rep. is friendly
  24. Rep. matches tone & pace of client
  25. Rep. repeats the client's request