Rep.repeatsthe client'srequestRep. says"Awesome!"Rep.matchestone & paceof clientRep. getsclient'sOK onsolutionFirstcallsolutionRep. says"thankyou"Rep. ispatientRep.soundsconfidentRep. usesanownershipstatementYouChooseRep. thanksclient fortheirbusinessRep.says"please"YouChooseRep.says"Great!"Rep.empathizeswith clientRep.reassuresclientRep. callsclient bytheirnameYouChooseRep. doesn'thave totransfer callRep. asksclientabouttheir dayRep. asksa discoverquestionYouChooseRep.includespersonaldetailRep. isfriendlyRep. tellsclientabout24/7 lineRep.repeatsthe client'srequestRep. says"Awesome!"Rep.matchestone & paceof clientRep. getsclient'sOK onsolutionFirstcallsolutionRep. says"thankyou"Rep. ispatientRep.soundsconfidentRep. usesanownershipstatementYouChooseRep. thanksclient fortheirbusinessRep.says"please"YouChooseRep.says"Great!"Rep.empathizeswith clientRep.reassuresclientRep. callsclient bytheirnameYouChooseRep. doesn'thave totransfer callRep. asksclientabouttheir dayRep. asksa discoverquestionYouChooseRep.includespersonaldetailRep. isfriendlyRep. tellsclientabout24/7 line

You "Call" It Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Rep. repeats the client's request
  2. Rep. says "Awesome!"
  3. Rep. matches tone & pace of client
  4. Rep. gets client's OK on solution
  5. First call solution
  6. Rep. says "thank you"
  7. Rep. is patient
  8. Rep. sounds confident
  9. Rep. uses an ownership statement
  10. You Choose
  11. Rep. thanks client for their business
  12. Rep. says "please"
  13. You Choose
  14. Rep. says "Great!"
  15. Rep. empathizes with client
  16. Rep. reassures client
  17. Rep. calls client by their name
  18. You Choose
  19. Rep. doesn't have to transfer call
  20. Rep. asks client about their day
  21. Rep. asks a discover question
  22. You Choose
  23. Rep. includes personal detail
  24. Rep. is friendly
  25. Rep. tells client about 24/7 line