Rep. reassures client Rep. matches tone & pace of client Rep. asks client about their day Rep. is patient Rep. thanks client for their business Rep. gets client's OK on solution Rep. says "thank you" First call solution You Choose Rep. asks a discover question Rep. says "Great!" Rep. sounds confident Rep. empathizes with client Rep. uses an ownership statement Rep. repeats the client's request Rep. includes personal detail Rep. is friendly Rep. calls client by their name Rep. tells client about 24/7 line Rep. says "please" You Choose Rep. doesn't have to transfer call You Choose You Choose Rep. says "Awesome!" Rep. reassures client Rep. matches tone & pace of client Rep. asks client about their day Rep. is patient Rep. thanks client for their business Rep. gets client's OK on solution Rep. says "thank you" First call solution You Choose Rep. asks a discover question Rep. says "Great!" Rep. sounds confident Rep. empathizes with client Rep. uses an ownership statement Rep. repeats the client's request Rep. includes personal detail Rep. is friendly Rep. calls client by their name Rep. tells client about 24/7 line Rep. says "please" You Choose Rep. doesn't have to transfer call You Choose You Choose Rep. says "Awesome!"
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Rep. reassures client
Rep. matches tone & pace of client
Rep. asks client about their day
Rep. is patient
Rep. thanks client for their business
Rep. gets client's OK on solution
Rep. says "thank you"
First call solution
You Choose
Rep. asks a discover question
Rep. says "Great!"
Rep. sounds confident
Rep. empathizes with client
Rep. uses an ownership statement
Rep. repeats the client's request
Rep. includes personal detail
Rep. is friendly
Rep. calls client by their name
Rep. tells client about 24/7 line
Rep. says "please"
You Choose
Rep. doesn't have to transfer call
You Choose
You Choose
Rep. says "Awesome!"