YouChooseRep. asksa discoverquestionYouChooseRep. tellsclientabout24/7 lineRep.soundsconfidentRep.includespersonaldetailRep. doesn'thave totransfer callRep. isfriendlyRep. thanksclient fortheirbusinessRep.says"please"FirstcallsolutionRep. usesanownershipstatementRep. ispatientRep.matchestone & paceof clientYouChooseYouChooseRep. says"Awesome!"Rep. asksclientabouttheir dayRep. getsclient'sOK onsolutionRep.reassuresclientRep.repeatsthe client'srequestRep.says"Great!"Rep. says"thankyou"Rep. callsclient bytheirnameRep.empathizeswith clientYouChooseRep. asksa discoverquestionYouChooseRep. tellsclientabout24/7 lineRep.soundsconfidentRep.includespersonaldetailRep. doesn'thave totransfer callRep. isfriendlyRep. thanksclient fortheirbusinessRep.says"please"FirstcallsolutionRep. usesanownershipstatementRep. ispatientRep.matchestone & paceof clientYouChooseYouChooseRep. says"Awesome!"Rep. asksclientabouttheir dayRep. getsclient'sOK onsolutionRep.reassuresclientRep.repeatsthe client'srequestRep.says"Great!"Rep. says"thankyou"Rep. callsclient bytheirnameRep.empathizeswith client

You "Call" It Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You Choose
  2. Rep. asks a discover question
  3. You Choose
  4. Rep. tells client about 24/7 line
  5. Rep. sounds confident
  6. Rep. includes personal detail
  7. Rep. doesn't have to transfer call
  8. Rep. is friendly
  9. Rep. thanks client for their business
  10. Rep. says "please"
  11. First call solution
  12. Rep. uses an ownership statement
  13. Rep. is patient
  14. Rep. matches tone & pace of client
  15. You Choose
  16. You Choose
  17. Rep. says "Awesome!"
  18. Rep. asks client about their day
  19. Rep. gets client's OK on solution
  20. Rep. reassures client
  21. Rep. repeats the client's request
  22. Rep. says "Great!"
  23. Rep. says "thank you"
  24. Rep. calls client by their name
  25. Rep. empathizes with client