YouChooseRep.matchestone & paceof clientRep. asksa discoverquestionRep. doesn'thave totransfer callRep. getsclient'sOK onsolutionYouChooseRep.says"please"Rep.soundsconfidentRep.says"Great!"Rep.reassuresclientRep.repeatsthe client'srequestRep. callsclient bytheirnameRep. isfriendlyRep. tellsclientabout24/7 lineYouChooseRep. says"Awesome!"Rep. says"thankyou"Rep.empathizeswith clientRep. thanksclient fortheirbusinessFirstcallsolutionRep.includespersonaldetailRep. usesanownershipstatementYouChooseRep. ispatientRep. asksclientabouttheir dayYouChooseRep.matchestone & paceof clientRep. asksa discoverquestionRep. doesn'thave totransfer callRep. getsclient'sOK onsolutionYouChooseRep.says"please"Rep.soundsconfidentRep.says"Great!"Rep.reassuresclientRep.repeatsthe client'srequestRep. callsclient bytheirnameRep. isfriendlyRep. tellsclientabout24/7 lineYouChooseRep. says"Awesome!"Rep. says"thankyou"Rep.empathizeswith clientRep. thanksclient fortheirbusinessFirstcallsolutionRep.includespersonaldetailRep. usesanownershipstatementYouChooseRep. ispatientRep. asksclientabouttheir day

You "Call" It Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You Choose
  2. Rep. matches tone & pace of client
  3. Rep. asks a discover question
  4. Rep. doesn't have to transfer call
  5. Rep. gets client's OK on solution
  6. You Choose
  7. Rep. says "please"
  8. Rep. sounds confident
  9. Rep. says "Great!"
  10. Rep. reassures client
  11. Rep. repeats the client's request
  12. Rep. calls client by their name
  13. Rep. is friendly
  14. Rep. tells client about 24/7 line
  15. You Choose
  16. Rep. says "Awesome!"
  17. Rep. says "thank you"
  18. Rep. empathizes with client
  19. Rep. thanks client for their business
  20. First call solution
  21. Rep. includes personal detail
  22. Rep. uses an ownership statement
  23. You Choose
  24. Rep. is patient
  25. Rep. asks client about their day