Rep. getsclient'sOK onsolutionRep. usesanownershipstatementRep.soundsconfidentRep. says"Awesome!"Rep. tellsclientabout24/7 lineRep. callsclient bytheirnameRep.matchestone & paceof clientRep.says"please"Rep. thanksclient fortheirbusinessFirstcallsolutionRep. asksa discoverquestionRep.repeatsthe client'srequestYouChooseRep. ispatientRep. says"thankyou"Rep. doesn'thave totransfer callYouChooseRep.says"Great!"Rep.reassuresclientRep.includespersonaldetailRep.empathizeswith clientRep. isfriendlyYouChooseRep. asksclientabouttheir dayYouChooseRep. getsclient'sOK onsolutionRep. usesanownershipstatementRep.soundsconfidentRep. says"Awesome!"Rep. tellsclientabout24/7 lineRep. callsclient bytheirnameRep.matchestone & paceof clientRep.says"please"Rep. thanksclient fortheirbusinessFirstcallsolutionRep. asksa discoverquestionRep.repeatsthe client'srequestYouChooseRep. ispatientRep. says"thankyou"Rep. doesn'thave totransfer callYouChooseRep.says"Great!"Rep.reassuresclientRep.includespersonaldetailRep.empathizeswith clientRep. isfriendlyYouChooseRep. asksclientabouttheir dayYouChoose

You "Call" It Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Rep. gets client's OK on solution
  2. Rep. uses an ownership statement
  3. Rep. sounds confident
  4. Rep. says "Awesome!"
  5. Rep. tells client about 24/7 line
  6. Rep. calls client by their name
  7. Rep. matches tone & pace of client
  8. Rep. says "please"
  9. Rep. thanks client for their business
  10. First call solution
  11. Rep. asks a discover question
  12. Rep. repeats the client's request
  13. You Choose
  14. Rep. is patient
  15. Rep. says "thank you"
  16. Rep. doesn't have to transfer call
  17. You Choose
  18. Rep. says "Great!"
  19. Rep. reassures client
  20. Rep. includes personal detail
  21. Rep. empathizes with client
  22. Rep. is friendly
  23. You Choose
  24. Rep. asks client about their day
  25. You Choose