Rep. usesanownershipstatementRep. says"Awesome!"YouChooseRep. ispatientRep.matchestone & paceof clientRep. doesn'thave totransfer callYouChooseYouChooseRep.includespersonaldetailRep.reassuresclientRep. callsclient bytheirnameRep. asksa discoverquestionRep.soundsconfidentRep.empathizeswith clientRep.repeatsthe client'srequestRep. tellsclientabout24/7 lineYouChooseRep. isfriendlyRep. asksclientabouttheir dayRep. thanksclient fortheirbusinessRep.says"Great!"Rep. says"thankyou"Rep.says"please"Rep. getsclient'sOK onsolutionFirstcallsolutionRep. usesanownershipstatementRep. says"Awesome!"YouChooseRep. ispatientRep.matchestone & paceof clientRep. doesn'thave totransfer callYouChooseYouChooseRep.includespersonaldetailRep.reassuresclientRep. callsclient bytheirnameRep. asksa discoverquestionRep.soundsconfidentRep.empathizeswith clientRep.repeatsthe client'srequestRep. tellsclientabout24/7 lineYouChooseRep. isfriendlyRep. asksclientabouttheir dayRep. thanksclient fortheirbusinessRep.says"Great!"Rep. says"thankyou"Rep.says"please"Rep. getsclient'sOK onsolutionFirstcallsolution

You "Call" It Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Rep. uses an ownership statement
  2. Rep. says "Awesome!"
  3. You Choose
  4. Rep. is patient
  5. Rep. matches tone & pace of client
  6. Rep. doesn't have to transfer call
  7. You Choose
  8. You Choose
  9. Rep. includes personal detail
  10. Rep. reassures client
  11. Rep. calls client by their name
  12. Rep. asks a discover question
  13. Rep. sounds confident
  14. Rep. empathizes with client
  15. Rep. repeats the client's request
  16. Rep. tells client about 24/7 line
  17. You Choose
  18. Rep. is friendly
  19. Rep. asks client about their day
  20. Rep. thanks client for their business
  21. Rep. says "Great!"
  22. Rep. says "thank you"
  23. Rep. says "please"
  24. Rep. gets client's OK on solution
  25. First call solution