Rep.reassuresclientRep. tellsclientabout24/7 lineRep.repeatsthe client'srequestRep. usesanownershipstatementRep.says"please"Rep. isfriendlyYouChooseRep.soundsconfidentRep.says"Great!"YouChooseFirstcallsolutionRep. getsclient'sOK onsolutionRep. says"thankyou"Rep. asksa discoverquestionRep.empathizeswith clientRep.matchestone & paceof clientRep. callsclient bytheirnameRep. says"Awesome!"Rep.includespersonaldetailRep. ispatientRep. asksclientabouttheir dayRep. doesn'thave totransfer callYouChooseRep. thanksclient fortheirbusinessYouChooseRep.reassuresclientRep. tellsclientabout24/7 lineRep.repeatsthe client'srequestRep. usesanownershipstatementRep.says"please"Rep. isfriendlyYouChooseRep.soundsconfidentRep.says"Great!"YouChooseFirstcallsolutionRep. getsclient'sOK onsolutionRep. says"thankyou"Rep. asksa discoverquestionRep.empathizeswith clientRep.matchestone & paceof clientRep. callsclient bytheirnameRep. says"Awesome!"Rep.includespersonaldetailRep. ispatientRep. asksclientabouttheir dayRep. doesn'thave totransfer callYouChooseRep. thanksclient fortheirbusinessYouChoose

You "Call" It Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Rep. reassures client
  2. Rep. tells client about 24/7 line
  3. Rep. repeats the client's request
  4. Rep. uses an ownership statement
  5. Rep. says "please"
  6. Rep. is friendly
  7. You Choose
  8. Rep. sounds confident
  9. Rep. says "Great!"
  10. You Choose
  11. First call solution
  12. Rep. gets client's OK on solution
  13. Rep. says "thank you"
  14. Rep. asks a discover question
  15. Rep. empathizes with client
  16. Rep. matches tone & pace of client
  17. Rep. calls client by their name
  18. Rep. says "Awesome!"
  19. Rep. includes personal detail
  20. Rep. is patient
  21. Rep. asks client about their day
  22. Rep. doesn't have to transfer call
  23. You Choose
  24. Rep. thanks client for their business
  25. You Choose