YouChooseYouChooseRep.says"please"Rep.matchestone & paceof clientRep. asksclientabouttheir dayFirstcallsolutionRep. isfriendlyRep. ispatientYouChooseRep. usesanownershipstatementRep. callsclient bytheirnameRep.soundsconfidentRep. tellsclientabout24/7 lineRep. asksa discoverquestionRep.reassuresclientRep.empathizeswith clientRep. thanksclient fortheirbusinessRep. getsclient'sOK onsolutionRep. says"thankyou"Rep. doesn'thave totransfer callRep.says"Great!"Rep.includespersonaldetailRep. says"Awesome!"Rep.repeatsthe client'srequestYouChooseYouChooseYouChooseRep.says"please"Rep.matchestone & paceof clientRep. asksclientabouttheir dayFirstcallsolutionRep. isfriendlyRep. ispatientYouChooseRep. usesanownershipstatementRep. callsclient bytheirnameRep.soundsconfidentRep. tellsclientabout24/7 lineRep. asksa discoverquestionRep.reassuresclientRep.empathizeswith clientRep. thanksclient fortheirbusinessRep. getsclient'sOK onsolutionRep. says"thankyou"Rep. doesn'thave totransfer callRep.says"Great!"Rep.includespersonaldetailRep. says"Awesome!"Rep.repeatsthe client'srequestYouChoose

You "Call" It Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You Choose
  2. You Choose
  3. Rep. says "please"
  4. Rep. matches tone & pace of client
  5. Rep. asks client about their day
  6. First call solution
  7. Rep. is friendly
  8. Rep. is patient
  9. You Choose
  10. Rep. uses an ownership statement
  11. Rep. calls client by their name
  12. Rep. sounds confident
  13. Rep. tells client about 24/7 line
  14. Rep. asks a discover question
  15. Rep. reassures client
  16. Rep. empathizes with client
  17. Rep. thanks client for their business
  18. Rep. gets client's OK on solution
  19. Rep. says "thank you"
  20. Rep. doesn't have to transfer call
  21. Rep. says "Great!"
  22. Rep. includes personal detail
  23. Rep. says "Awesome!"
  24. Rep. repeats the client's request
  25. You Choose