YouChooseRep. says"thankyou"Rep.reassuresclientRep.includespersonaldetailRep.repeatsthe client'srequestRep. thanksclient fortheirbusinessRep.empathizeswith clientRep. asksa discoverquestionRep. ispatientRep. isfriendlyRep. says"Awesome!"Rep.soundsconfidentRep. callsclient bytheirnameYouChooseRep. asksclientabouttheir dayYouChooseRep. doesn'thave totransfer callRep. usesanownershipstatementFirstcallsolutionYouChooseRep. getsclient'sOK onsolutionRep.says"please"Rep.says"Great!"Rep.matchestone & paceof clientRep. tellsclientabout24/7 lineYouChooseRep. says"thankyou"Rep.reassuresclientRep.includespersonaldetailRep.repeatsthe client'srequestRep. thanksclient fortheirbusinessRep.empathizeswith clientRep. asksa discoverquestionRep. ispatientRep. isfriendlyRep. says"Awesome!"Rep.soundsconfidentRep. callsclient bytheirnameYouChooseRep. asksclientabouttheir dayYouChooseRep. doesn'thave totransfer callRep. usesanownershipstatementFirstcallsolutionYouChooseRep. getsclient'sOK onsolutionRep.says"please"Rep.says"Great!"Rep.matchestone & paceof clientRep. tellsclientabout24/7 line

You "Call" It Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You Choose
  2. Rep. says "thank you"
  3. Rep. reassures client
  4. Rep. includes personal detail
  5. Rep. repeats the client's request
  6. Rep. thanks client for their business
  7. Rep. empathizes with client
  8. Rep. asks a discover question
  9. Rep. is patient
  10. Rep. is friendly
  11. Rep. says "Awesome!"
  12. Rep. sounds confident
  13. Rep. calls client by their name
  14. You Choose
  15. Rep. asks client about their day
  16. You Choose
  17. Rep. doesn't have to transfer call
  18. Rep. uses an ownership statement
  19. First call solution
  20. You Choose
  21. Rep. gets client's OK on solution
  22. Rep. says "please"
  23. Rep. says "Great!"
  24. Rep. matches tone & pace of client
  25. Rep. tells client about 24/7 line