addeda driveraddeda carquotedavehicleEstablishedRep. EFTCustomerhaseDeliveryRenewalRetentionCallOwn itsituationSent IDCardssuspendedcoverageadded apickup/VanVerifieda WIPon filetook apayment5VehicleSplitreviewedBillingScheduleAsked"Would youlike thesamecoverages?"Verifiedname ofcustomerchangedannualmileageClosinga callI would behappy tohelp you...deletedavehicleOpeninga callreplacedavehicleVehicle usedfor work,school orbusinessUsingIKEaddeda driveraddeda carquotedavehicleEstablishedRep. EFTCustomerhaseDeliveryRenewalRetentionCallOwn itsituationSent IDCardssuspendedcoverageadded apickup/VanVerifieda WIPon filetook apayment5VehicleSplitreviewedBillingScheduleAsked"Would youlike thesamecoverages?"Verifiedname ofcustomerchangedannualmileageClosinga callI would behappy tohelp you...deletedavehicleOpeninga callreplacedavehicleVehicle usedfor work,school orbusinessUsingIKE

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. added a driver
  2. added a car
  3. quoted a vehicle
  4. Established Rep. EFT
  5. Customer has eDelivery
  6. Renewal Retention Call
  7. Own it situation
  8. Sent ID Cards
  9. suspended coverage
  10. added a pickup/Van
  11. Verified a WIP on file
  12. took a payment
  13. 5 Vehicle Split
  14. reviewed Billing Schedule
  15. Asked "Would you like the same coverages?"
  16. Verified name of customer
  17. changed annual mileage
  18. Closing a call
  19. I would be happy to help you...
  20. deleted a vehicle
  21. Opening a call
  22. replaced a vehicle
  23. Vehicle used for work, school or business
  24. Using IKE