UsingIKEchangedannualmileagereviewedBillingScheduleSent IDCardsVerifieda WIPon fileEstablishedRep. EFTVehicle usedfor work,school orbusinesssuspendedcoverageAsked"Would youlike thesamecoverages?"deletedavehicleadded apickup/Vantook apaymentI would behappy tohelp you...RenewalRetentionCalladdeda caraddeda driverClosinga callreplacedavehiclequotedavehicleOpeninga call5VehicleSplitCustomerhaseDeliveryOwn itsituationVerifiedname ofcustomerUsingIKEchangedannualmileagereviewedBillingScheduleSent IDCardsVerifieda WIPon fileEstablishedRep. EFTVehicle usedfor work,school orbusinesssuspendedcoverageAsked"Would youlike thesamecoverages?"deletedavehicleadded apickup/Vantook apaymentI would behappy tohelp you...RenewalRetentionCalladdeda caraddeda driverClosinga callreplacedavehiclequotedavehicleOpeninga call5VehicleSplitCustomerhaseDeliveryOwn itsituationVerifiedname ofcustomer

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Using IKE
  2. changed annual mileage
  3. reviewed Billing Schedule
  4. Sent ID Cards
  5. Verified a WIP on file
  6. Established Rep. EFT
  7. Vehicle used for work, school or business
  8. suspended coverage
  9. Asked "Would you like the same coverages?"
  10. deleted a vehicle
  11. added a pickup/Van
  12. took a payment
  13. I would be happy to help you...
  14. Renewal Retention Call
  15. added a car
  16. added a driver
  17. Closing a call
  18. replaced a vehicle
  19. quoted a vehicle
  20. Opening a call
  21. 5 Vehicle Split
  22. Customer has eDelivery
  23. Own it situation
  24. Verified name of customer