added apickup/VanquotedavehicleOwn itsituationdeletedavehiclereplacedavehicleVerifieda WIPon filereviewedBillingScheduleCustomerhaseDeliveryUsingIKEAsked"Would youlike thesamecoverages?"changedannualmileageRenewalRetentionCalltook apaymentEstablishedRep. EFTSent IDCards5VehicleSplitClosinga callI would behappy tohelp you...Openinga calladdeda driverVehicle usedfor work,school orbusinesssuspendedcoverageVerifiedname ofcustomeraddeda caradded apickup/VanquotedavehicleOwn itsituationdeletedavehiclereplacedavehicleVerifieda WIPon filereviewedBillingScheduleCustomerhaseDeliveryUsingIKEAsked"Would youlike thesamecoverages?"changedannualmileageRenewalRetentionCalltook apaymentEstablishedRep. EFTSent IDCards5VehicleSplitClosinga callI would behappy tohelp you...Openinga calladdeda driverVehicle usedfor work,school orbusinesssuspendedcoverageVerifiedname ofcustomeraddeda car

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. added a pickup/Van
  2. quoted a vehicle
  3. Own it situation
  4. deleted a vehicle
  5. replaced a vehicle
  6. Verified a WIP on file
  7. reviewed Billing Schedule
  8. Customer has eDelivery
  9. Using IKE
  10. Asked "Would you like the same coverages?"
  11. changed annual mileage
  12. Renewal Retention Call
  13. took a payment
  14. Established Rep. EFT
  15. Sent ID Cards
  16. 5 Vehicle Split
  17. Closing a call
  18. I would be happy to help you...
  19. Opening a call
  20. added a driver
  21. Vehicle used for work, school or business
  22. suspended coverage
  23. Verified name of customer
  24. added a car