Verifieda WIPon fileRenewalRetentionCalltook apaymentadded apickup/VanUsingIKEaddeda driverI would behappy tohelp you...Verifiedname ofcustomerreplacedavehicleaddeda carClosinga call5VehicleSplitVehicle usedfor work,school orbusinessquotedavehiclereviewedBillingScheduleOwn itsituationCustomerhaseDeliveryAsked"Would youlike thesamecoverages?"Sent IDCardsdeletedavehiclechangedannualmileageOpeninga callEstablishedRep. EFTsuspendedcoverageVerifieda WIPon fileRenewalRetentionCalltook apaymentadded apickup/VanUsingIKEaddeda driverI would behappy tohelp you...Verifiedname ofcustomerreplacedavehicleaddeda carClosinga call5VehicleSplitVehicle usedfor work,school orbusinessquotedavehiclereviewedBillingScheduleOwn itsituationCustomerhaseDeliveryAsked"Would youlike thesamecoverages?"Sent IDCardsdeletedavehiclechangedannualmileageOpeninga callEstablishedRep. EFTsuspendedcoverage

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Verified a WIP on file
  2. Renewal Retention Call
  3. took a payment
  4. added a pickup/Van
  5. Using IKE
  6. added a driver
  7. I would be happy to help you...
  8. Verified name of customer
  9. replaced a vehicle
  10. added a car
  11. Closing a call
  12. 5 Vehicle Split
  13. Vehicle used for work, school or business
  14. quoted a vehicle
  15. reviewed Billing Schedule
  16. Own it situation
  17. Customer has eDelivery
  18. Asked "Would you like the same coverages?"
  19. Sent ID Cards
  20. deleted a vehicle
  21. changed annual mileage
  22. Opening a call
  23. Established Rep. EFT
  24. suspended coverage