5VehicleSplitchangedannualmileageaddeda cartook apaymentadded apickup/Vanaddeda driverreplacedavehicleRenewalRetentionCallAsked"Would youlike thesamecoverages?"Verifieda WIPon fileOwn itsituationsuspendedcoverageSent IDCardsdeletedavehiclequotedavehicleEstablishedRep. EFTI would behappy tohelp you...reviewedBillingScheduleUsingIKEVerifiedname ofcustomerClosinga callCustomerhaseDeliveryOpeninga callVehicle usedfor work,school orbusiness5VehicleSplitchangedannualmileageaddeda cartook apaymentadded apickup/Vanaddeda driverreplacedavehicleRenewalRetentionCallAsked"Would youlike thesamecoverages?"Verifieda WIPon fileOwn itsituationsuspendedcoverageSent IDCardsdeletedavehiclequotedavehicleEstablishedRep. EFTI would behappy tohelp you...reviewedBillingScheduleUsingIKEVerifiedname ofcustomerClosinga callCustomerhaseDeliveryOpeninga callVehicle usedfor work,school orbusiness

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 5 Vehicle Split
  2. changed annual mileage
  3. added a car
  4. took a payment
  5. added a pickup/Van
  6. added a driver
  7. replaced a vehicle
  8. Renewal Retention Call
  9. Asked "Would you like the same coverages?"
  10. Verified a WIP on file
  11. Own it situation
  12. suspended coverage
  13. Sent ID Cards
  14. deleted a vehicle
  15. quoted a vehicle
  16. Established Rep. EFT
  17. I would be happy to help you...
  18. reviewed Billing Schedule
  19. Using IKE
  20. Verified name of customer
  21. Closing a call
  22. Customer has eDelivery
  23. Opening a call
  24. Vehicle used for work, school or business