addeda carVerifiedname ofcustomerEstablishedRep. EFTSent IDCardsreviewedBillingScheduleOpeninga calladdeda driverdeletedavehiclequotedavehicleUsingIKEVehicle usedfor work,school orbusinessreplacedavehicleRenewalRetentionCallsuspendedcoverageAsked"Would youlike thesamecoverages?"added apickup/VanchangedannualmileageVerifieda WIPon file5VehicleSplitCustomerhaseDeliveryOwn itsituationClosinga calltook apaymentI would behappy tohelp you...addeda carVerifiedname ofcustomerEstablishedRep. EFTSent IDCardsreviewedBillingScheduleOpeninga calladdeda driverdeletedavehiclequotedavehicleUsingIKEVehicle usedfor work,school orbusinessreplacedavehicleRenewalRetentionCallsuspendedcoverageAsked"Would youlike thesamecoverages?"added apickup/VanchangedannualmileageVerifieda WIPon file5VehicleSplitCustomerhaseDeliveryOwn itsituationClosinga calltook apaymentI would behappy tohelp you...

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. added a car
  2. Verified name of customer
  3. Established Rep. EFT
  4. Sent ID Cards
  5. reviewed Billing Schedule
  6. Opening a call
  7. added a driver
  8. deleted a vehicle
  9. quoted a vehicle
  10. Using IKE
  11. Vehicle used for work, school or business
  12. replaced a vehicle
  13. Renewal Retention Call
  14. suspended coverage
  15. Asked "Would you like the same coverages?"
  16. added a pickup/Van
  17. changed annual mileage
  18. Verified a WIP on file
  19. 5 Vehicle Split
  20. Customer has eDelivery
  21. Own it situation
  22. Closing a call
  23. took a payment
  24. I would be happy to help you...