quotedavehicleVehicle usedfor work,school orbusinessOwn itsituationSent IDCardssuspendedcoveragedeletedavehicleVerifieda WIPon fileVerifiedname ofcustomerreplacedavehicleRenewalRetentionCall5VehicleSplitEstablishedRep. EFTtook apaymentI would behappy tohelp you...changedannualmileageaddeda carUsingIKECustomerhaseDeliveryAsked"Would youlike thesamecoverages?"added apickup/VanOpeninga calladdeda driverClosinga callreviewedBillingSchedulequotedavehicleVehicle usedfor work,school orbusinessOwn itsituationSent IDCardssuspendedcoveragedeletedavehicleVerifieda WIPon fileVerifiedname ofcustomerreplacedavehicleRenewalRetentionCall5VehicleSplitEstablishedRep. EFTtook apaymentI would behappy tohelp you...changedannualmileageaddeda carUsingIKECustomerhaseDeliveryAsked"Would youlike thesamecoverages?"added apickup/VanOpeninga calladdeda driverClosinga callreviewedBillingSchedule

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. quoted a vehicle
  2. Vehicle used for work, school or business
  3. Own it situation
  4. Sent ID Cards
  5. suspended coverage
  6. deleted a vehicle
  7. Verified a WIP on file
  8. Verified name of customer
  9. replaced a vehicle
  10. Renewal Retention Call
  11. 5 Vehicle Split
  12. Established Rep. EFT
  13. took a payment
  14. I would be happy to help you...
  15. changed annual mileage
  16. added a car
  17. Using IKE
  18. Customer has eDelivery
  19. Asked "Would you like the same coverages?"
  20. added a pickup/Van
  21. Opening a call
  22. added a driver
  23. Closing a call
  24. reviewed Billing Schedule