Openinga callsuspendedcoverageClosinga callVehicle usedfor work,school orbusinessreplacedavehicleOwn itsituationAsked"Would youlike thesamecoverages?"added apickup/VanVerifieda WIPon filequotedavehicleaddeda carRenewalRetentionCallchangedannualmileageaddeda driverI would behappy tohelp you...took apaymentUsingIKEdeletedavehicleEstablishedRep. EFT5VehicleSplitVerifiedname ofcustomerCustomerhaseDeliverySent IDCardsreviewedBillingScheduleOpeninga callsuspendedcoverageClosinga callVehicle usedfor work,school orbusinessreplacedavehicleOwn itsituationAsked"Would youlike thesamecoverages?"added apickup/VanVerifieda WIPon filequotedavehicleaddeda carRenewalRetentionCallchangedannualmileageaddeda driverI would behappy tohelp you...took apaymentUsingIKEdeletedavehicleEstablishedRep. EFT5VehicleSplitVerifiedname ofcustomerCustomerhaseDeliverySent IDCardsreviewedBillingSchedule

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Opening a call
  2. suspended coverage
  3. Closing a call
  4. Vehicle used for work, school or business
  5. replaced a vehicle
  6. Own it situation
  7. Asked "Would you like the same coverages?"
  8. added a pickup/Van
  9. Verified a WIP on file
  10. quoted a vehicle
  11. added a car
  12. Renewal Retention Call
  13. changed annual mileage
  14. added a driver
  15. I would be happy to help you...
  16. took a payment
  17. Using IKE
  18. deleted a vehicle
  19. Established Rep. EFT
  20. 5 Vehicle Split
  21. Verified name of customer
  22. Customer has eDelivery
  23. Sent ID Cards
  24. reviewed Billing Schedule