Closinga calladdeda carAsked"Would youlike thesamecoverages?"Openinga callreplacedavehicletook apaymentSent IDCardsVerifieda WIPon file5VehicleSplitVehicle usedfor work,school orbusinessCustomerhaseDeliverysuspendedcoverageI would behappy tohelp you...reviewedBillingScheduleEstablishedRep. EFTUsingIKEquotedavehicledeletedavehicleOwn itsituationVerifiedname ofcustomeraddeda driveradded apickup/VanRenewalRetentionCallchangedannualmileageClosinga calladdeda carAsked"Would youlike thesamecoverages?"Openinga callreplacedavehicletook apaymentSent IDCardsVerifieda WIPon file5VehicleSplitVehicle usedfor work,school orbusinessCustomerhaseDeliverysuspendedcoverageI would behappy tohelp you...reviewedBillingScheduleEstablishedRep. EFTUsingIKEquotedavehicledeletedavehicleOwn itsituationVerifiedname ofcustomeraddeda driveradded apickup/VanRenewalRetentionCallchangedannualmileage

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Closing a call
  2. added a car
  3. Asked "Would you like the same coverages?"
  4. Opening a call
  5. replaced a vehicle
  6. took a payment
  7. Sent ID Cards
  8. Verified a WIP on file
  9. 5 Vehicle Split
  10. Vehicle used for work, school or business
  11. Customer has eDelivery
  12. suspended coverage
  13. I would be happy to help you...
  14. reviewed Billing Schedule
  15. Established Rep. EFT
  16. Using IKE
  17. quoted a vehicle
  18. deleted a vehicle
  19. Own it situation
  20. Verified name of customer
  21. added a driver
  22. added a pickup/Van
  23. Renewal Retention Call
  24. changed annual mileage