suspendedcoveragereplacedavehicleaddeda driverquotedavehicleEstablishedRep. EFTtook apaymentClosinga callOwn itsituationUsingIKEAsked"Would youlike thesamecoverages?"Vehicle usedfor work,school orbusinessVerifiedname ofcustomerI would behappy tohelp you...Verifieda WIPon fileRenewalRetentionCallchangedannualmileageSent IDCardsaddeda cardeletedavehicleOpeninga callreviewedBillingScheduleadded apickup/VanCustomerhaseDelivery5VehicleSplitsuspendedcoveragereplacedavehicleaddeda driverquotedavehicleEstablishedRep. EFTtook apaymentClosinga callOwn itsituationUsingIKEAsked"Would youlike thesamecoverages?"Vehicle usedfor work,school orbusinessVerifiedname ofcustomerI would behappy tohelp you...Verifieda WIPon fileRenewalRetentionCallchangedannualmileageSent IDCardsaddeda cardeletedavehicleOpeninga callreviewedBillingScheduleadded apickup/VanCustomerhaseDelivery5VehicleSplit

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. suspended coverage
  2. replaced a vehicle
  3. added a driver
  4. quoted a vehicle
  5. Established Rep. EFT
  6. took a payment
  7. Closing a call
  8. Own it situation
  9. Using IKE
  10. Asked "Would you like the same coverages?"
  11. Vehicle used for work, school or business
  12. Verified name of customer
  13. I would be happy to help you...
  14. Verified a WIP on file
  15. Renewal Retention Call
  16. changed annual mileage
  17. Sent ID Cards
  18. added a car
  19. deleted a vehicle
  20. Opening a call
  21. reviewed Billing Schedule
  22. added a pickup/Van
  23. Customer has eDelivery
  24. 5 Vehicle Split