Openinga callCustomerhaseDeliverychangedannualmileageVehicle usedfor work,school orbusinessEstablishedRep. EFT5VehicleSplitAsked"Would youlike thesamecoverages?"reviewedBillingScheduleaddeda driverOwn itsituationquotedavehicleRenewalRetentionCallSent IDCardstook apaymentsuspendedcoverageVerifiedname ofcustomerUsingIKEClosinga callI would behappy tohelp you...addeda carreplacedavehicleadded apickup/VanVerifieda WIPon filedeletedavehicleOpeninga callCustomerhaseDeliverychangedannualmileageVehicle usedfor work,school orbusinessEstablishedRep. EFT5VehicleSplitAsked"Would youlike thesamecoverages?"reviewedBillingScheduleaddeda driverOwn itsituationquotedavehicleRenewalRetentionCallSent IDCardstook apaymentsuspendedcoverageVerifiedname ofcustomerUsingIKEClosinga callI would behappy tohelp you...addeda carreplacedavehicleadded apickup/VanVerifieda WIPon filedeletedavehicle

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Opening a call
  2. Customer has eDelivery
  3. changed annual mileage
  4. Vehicle used for work, school or business
  5. Established Rep. EFT
  6. 5 Vehicle Split
  7. Asked "Would you like the same coverages?"
  8. reviewed Billing Schedule
  9. added a driver
  10. Own it situation
  11. quoted a vehicle
  12. Renewal Retention Call
  13. Sent ID Cards
  14. took a payment
  15. suspended coverage
  16. Verified name of customer
  17. Using IKE
  18. Closing a call
  19. I would be happy to help you...
  20. added a car
  21. replaced a vehicle
  22. added a pickup/Van
  23. Verified a WIP on file
  24. deleted a vehicle