Vehicle usedfor work,school orbusinessOwn itsituationadded apickup/VanRenewalRetentionCallEstablishedRep. EFTquotedavehicleUsingIKEreviewedBillingScheduletook apaymentVerifiedname ofcustomerOpeninga callVerifieda WIPon filereplacedavehiclechangedannualmileagesuspendedcoverageI would behappy tohelp you...5VehicleSplitCustomerhaseDeliveryClosinga calladdeda driverdeletedavehicleaddeda carAsked"Would youlike thesamecoverages?"Sent IDCardsVehicle usedfor work,school orbusinessOwn itsituationadded apickup/VanRenewalRetentionCallEstablishedRep. EFTquotedavehicleUsingIKEreviewedBillingScheduletook apaymentVerifiedname ofcustomerOpeninga callVerifieda WIPon filereplacedavehiclechangedannualmileagesuspendedcoverageI would behappy tohelp you...5VehicleSplitCustomerhaseDeliveryClosinga calladdeda driverdeletedavehicleaddeda carAsked"Would youlike thesamecoverages?"Sent IDCards

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Vehicle used for work, school or business
  2. Own it situation
  3. added a pickup/Van
  4. Renewal Retention Call
  5. Established Rep. EFT
  6. quoted a vehicle
  7. Using IKE
  8. reviewed Billing Schedule
  9. took a payment
  10. Verified name of customer
  11. Opening a call
  12. Verified a WIP on file
  13. replaced a vehicle
  14. changed annual mileage
  15. suspended coverage
  16. I would be happy to help you...
  17. 5 Vehicle Split
  18. Customer has eDelivery
  19. Closing a call
  20. added a driver
  21. deleted a vehicle
  22. added a car
  23. Asked "Would you like the same coverages?"
  24. Sent ID Cards