added apickup/Vanaddeda driverOpeninga callI would behappy tohelp you...Verifieda WIPon filesuspendedcoveragereplacedavehicleAsked"Would youlike thesamecoverages?"deletedavehicletook apaymentVehicle usedfor work,school orbusinessSent IDCardsCustomerhaseDeliveryRenewalRetentionCallClosinga calladdeda car5VehicleSplitchangedannualmileageUsingIKEOwn itsituationVerifiedname ofcustomerquotedavehicleEstablishedRep. EFTreviewedBillingScheduleadded apickup/Vanaddeda driverOpeninga callI would behappy tohelp you...Verifieda WIPon filesuspendedcoveragereplacedavehicleAsked"Would youlike thesamecoverages?"deletedavehicletook apaymentVehicle usedfor work,school orbusinessSent IDCardsCustomerhaseDeliveryRenewalRetentionCallClosinga calladdeda car5VehicleSplitchangedannualmileageUsingIKEOwn itsituationVerifiedname ofcustomerquotedavehicleEstablishedRep. EFTreviewedBillingSchedule

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. added a pickup/Van
  2. added a driver
  3. Opening a call
  4. I would be happy to help you...
  5. Verified a WIP on file
  6. suspended coverage
  7. replaced a vehicle
  8. Asked "Would you like the same coverages?"
  9. deleted a vehicle
  10. took a payment
  11. Vehicle used for work, school or business
  12. Sent ID Cards
  13. Customer has eDelivery
  14. Renewal Retention Call
  15. Closing a call
  16. added a car
  17. 5 Vehicle Split
  18. changed annual mileage
  19. Using IKE
  20. Own it situation
  21. Verified name of customer
  22. quoted a vehicle
  23. Established Rep. EFT
  24. reviewed Billing Schedule