RECAPAvoidtransferring(FCR)Relatewith thecustomer NPSstrategyNPSstrategyRecapThankcustomerfor his/herbusinessCallcustomerby his/hernameHavecustomerinformationon handAvoidplacingcustomer onhold or muteAvoidplacingcustomer onhold or muteRECAPAvoidtransferring(FCR)Relatewith thecustomerNPSstrategyNPSstrategyRecapThankcustomerfor his/herbusinessCallcustomerby his/hernameHavecustomerinformationon handAvoidplacingcustomer onhold or muteAvoidplacingcustomer onhold or mute

JD power-day - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. RECAP
  2. Avoid transferring (FCR)
  3. Relate with the customer
  4. NPS strategy
  5. NPS strategy
  6. Recap
  7. Thank customer for his/her business
  8. Call customer by his/her name
  9. Have customer information on hand
  10. Avoid placing customer on hold or mute
  11. Avoid placing customer on hold or mute