Avoidplacingcustomer onhold or muteThankcustomerfor his/herbusinessCallcustomerby his/hernameRelatewith thecustomerAvoidtransferring(FCR)Havecustomerinformationon handAvoidplacingcustomer onhold or mute NPSstrategyNPSstrategyRECAPRecapAvoidplacingcustomer onhold or muteThankcustomerfor his/herbusinessCallcustomerby his/hernameRelatewith thecustomerAvoidtransferring(FCR)Havecustomerinformationon handAvoidplacingcustomer onhold or muteNPSstrategyNPSstrategyRECAPRecap

JD power-day - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Avoid placing customer on hold or mute
  2. Thank customer for his/her business
  3. Call customer by his/her name
  4. Relate with the customer
  5. Avoid transferring (FCR)
  6. Have customer information on hand
  7. Avoid placing customer on hold or mute
  8. NPS strategy
  9. NPS strategy
  10. RECAP
  11. Recap