Havecustomerinformationon handNPSstrategyThankcustomerfor his/herbusinessAvoidplacingcustomer onhold or muteRelatewith thecustomerRecapCallcustomerby his/hernameAvoidplacingcustomer onhold or muteRECAP NPSstrategyAvoidtransferring(FCR)Havecustomerinformationon handNPSstrategyThankcustomerfor his/herbusinessAvoidplacingcustomer onhold or muteRelatewith thecustomerRecapCallcustomerby his/hernameAvoidplacingcustomer onhold or muteRECAPNPSstrategyAvoidtransferring(FCR)

JD power-day - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Have customer information on hand
  2. NPS strategy
  3. Thank customer for his/her business
  4. Avoid placing customer on hold or mute
  5. Relate with the customer
  6. Recap
  7. Call customer by his/her name
  8. Avoid placing customer on hold or mute
  9. RECAP
  10. NPS strategy
  11. Avoid transferring (FCR)