NPSstrategy NPSstrategyRelatewith thecustomerCallcustomerby his/hernameRECAPRecapThankcustomerfor his/herbusinessHavecustomerinformationon handAvoidplacingcustomer onhold or muteAvoidplacingcustomer onhold or muteAvoidtransferring(FCR)NPSstrategyNPSstrategyRelatewith thecustomerCallcustomerby his/hernameRECAPRecapThankcustomerfor his/herbusinessHavecustomerinformationon handAvoidplacingcustomer onhold or muteAvoidplacingcustomer onhold or muteAvoidtransferring(FCR)

JD power-day - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. NPS strategy
  2. NPS strategy
  3. Relate with the customer
  4. Call customer by his/her name
  5. RECAP
  6. Recap
  7. Thank customer for his/her business
  8. Have customer information on hand
  9. Avoid placing customer on hold or mute
  10. Avoid placing customer on hold or mute
  11. Avoid transferring (FCR)