Avoidplacingcustomer onhold or muteNPSstrategyCallcustomerby his/hernameRelatewith thecustomerAvoidplacingcustomer onhold or muteAvoidtransferring(FCR)Havecustomerinformationon handThankcustomerfor his/herbusinessRecap NPSstrategyRECAPAvoidplacingcustomer onhold or muteNPSstrategyCallcustomerby his/hernameRelatewith thecustomerAvoidplacingcustomer onhold or muteAvoidtransferring(FCR)Havecustomerinformationon handThankcustomerfor his/herbusinessRecapNPSstrategyRECAP

JD power-day - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Avoid placing customer on hold or mute
  2. NPS strategy
  3. Call customer by his/her name
  4. Relate with the customer
  5. Avoid placing customer on hold or mute
  6. Avoid transferring (FCR)
  7. Have customer information on hand
  8. Thank customer for his/her business
  9. Recap
  10. NPS strategy
  11. RECAP