Havecustomerinformationon handThankcustomerfor his/herbusinessNPSstrategyAvoidplacingcustomer onhold or muteCallcustomerby his/hernameRECAPAvoidtransferring(FCR)Avoidplacingcustomer onhold or muteRecapRelatewith thecustomer NPSstrategyHavecustomerinformationon handThankcustomerfor his/herbusinessNPSstrategyAvoidplacingcustomer onhold or muteCallcustomerby his/hernameRECAPAvoidtransferring(FCR)Avoidplacingcustomer onhold or muteRecapRelatewith thecustomerNPSstrategy

JD power-day - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Have customer information on hand
  2. Thank customer for his/her business
  3. NPS strategy
  4. Avoid placing customer on hold or mute
  5. Call customer by his/her name
  6. RECAP
  7. Avoid transferring (FCR)
  8. Avoid placing customer on hold or mute
  9. Recap
  10. Relate with the customer
  11. NPS strategy