Havecustomerinformationon handAvoidplacingcustomer onhold or mute NPSstrategyNPSstrategyAvoidtransferring(FCR)RecapCallcustomerby his/hernameRelatewith thecustomerAvoidplacingcustomer onhold or muteRECAPThankcustomerfor his/herbusinessHavecustomerinformationon handAvoidplacingcustomer onhold or muteNPSstrategyNPSstrategyAvoidtransferring(FCR)RecapCallcustomerby his/hernameRelatewith thecustomerAvoidplacingcustomer onhold or muteRECAPThankcustomerfor his/herbusiness

JD power-day - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Have customer information on hand
  2. Avoid placing customer on hold or mute
  3. NPS strategy
  4. NPS strategy
  5. Avoid transferring (FCR)
  6. Recap
  7. Call customer by his/her name
  8. Relate with the customer
  9. Avoid placing customer on hold or mute
  10. RECAP
  11. Thank customer for his/her business