RECAPRecap NPSstrategyHavecustomerinformationon handNPSstrategyThankcustomerfor his/herbusinessRelatewith thecustomerAvoidplacingcustomer onhold or muteCallcustomerby his/hernameAvoidplacingcustomer onhold or muteAvoidtransferring(FCR)RECAPRecapNPSstrategyHavecustomerinformationon handNPSstrategyThankcustomerfor his/herbusinessRelatewith thecustomerAvoidplacingcustomer onhold or muteCallcustomerby his/hernameAvoidplacingcustomer onhold or muteAvoidtransferring(FCR)

JD power-day - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. RECAP
  2. Recap
  3. NPS strategy
  4. Have customer information on hand
  5. NPS strategy
  6. Thank customer for his/her business
  7. Relate with the customer
  8. Avoid placing customer on hold or mute
  9. Call customer by his/her name
  10. Avoid placing customer on hold or mute
  11. Avoid transferring (FCR)