Havecustomerinformationon handThankcustomerfor his/herbusinessNPSstrategyRelatewith thecustomerRecapAvoidtransferring(FCR)Callcustomerby his/hernameAvoidplacingcustomer onhold or mute NPSstrategyRECAPAvoidplacingcustomer onhold or muteHavecustomerinformationon handThankcustomerfor his/herbusinessNPSstrategyRelatewith thecustomerRecapAvoidtransferring(FCR)Callcustomerby his/hernameAvoidplacingcustomer onhold or muteNPSstrategyRECAPAvoidplacingcustomer onhold or mute

JD power-day - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Have customer information on hand
  2. Thank customer for his/her business
  3. NPS strategy
  4. Relate with the customer
  5. Recap
  6. Avoid transferring (FCR)
  7. Call customer by his/her name
  8. Avoid placing customer on hold or mute
  9. NPS strategy
  10. RECAP
  11. Avoid placing customer on hold or mute