(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Get your client in the queue
Call on Meeting Request Forms
PNR call
Registrant call
Client puts you on mute/hold/hangs up on you
Help troubleshoot EIB/OA printer issues
Call lasts over 1.5 hours
Client asks where you're located
Client curses
Submit a CLS
More than one client on the call
Issues with email deliverability
Transfer to another queue
Client is using Flex or new Reporting
Call on Appointments or Abstract
You say, "Which browser are you using?"
Walk client through accessing their cases in the Community
Client has an accent
The issue is an internet/browser issue, not a Cvent issue