PrintCounterChecksPlace TellA FriendIn nightDrop BagUpdateCIFAssistcustomerwearinggreenShare aSuccessStoryPhoneinquiryusing HPG8 stepsCompleteHarlandcheckorderPrintCounterDepositTicketsAddresschangerequestHand out(10) TellA FriendCustomizereceiptwithstickerMerchantchangerequestAssistbanker 2x 2 callsrole play8 step HPGprocess w.BankerPrintDirectDepositformCompleteCX gameIntentionalWOWWelcomeOnlinePW ResetforCustomerHelpedClient whodiscussedweatherKudoscardcompletedfor peerIntro toBanker fornewaccountWatchCX videofrom listGivegenuineComplemDepositTransPrintCounterChecksPlace TellA FriendIn nightDrop BagUpdateCIFAssistcustomerwearinggreenShare aSuccessStoryPhoneinquiryusing HPG8 stepsCompleteHarlandcheckorderPrintCounterDepositTicketsAddresschangerequestHand out(10) TellA FriendCustomizereceiptwithstickerMerchantchangerequestAssistbanker 2x 2 callsrole play8 step HPGprocess w.BankerPrintDirectDepositformCompleteCX gameIntentionalWOWWelcomeOnlinePW ResetforCustomerHelpedClient whodiscussedweatherKudoscardcompletedfor peerIntro toBanker fornewaccountWatchCX videofrom listGivegenuineComplemDepositTrans

Customer Service Week - Teller - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Print Counter Checks
  2. Place Tell A Friend In night Drop Bag
  3. Update CIF
  4. Assist customer wearing green
  5. Share a Success Story
  6. Phone inquiry using HPG 8 steps
  7. Complete Harland check order
  8. Print Counter Deposit Tickets
  9. Address change request
  10. Hand out (10) Tell A Friend
  11. Customize receipt with sticker
  12. Merchant change request
  13. Assist banker 2 x 2 calls
  14. role play 8 step HPG process w. Banker
  15. Print Direct Deposit form
  16. Complete CX game
  17. Intentional WOW Welcome
  18. Online PW Reset for Customer
  19. Helped Client who discussed weather
  20. Kudos card completed for peer
  21. Intro to Banker for new account
  22. Watch CX video from list
  23. Give genuine Complem
  24. Deposit Trans