DepositTransWatchCX videofrom listGivegenuineComplemHand out(10) TellA FriendOnlinePW ResetforCustomerPrintCounterChecksIntentionalWOWWelcomeIntro toBanker fornewaccountPrintCounterDepositTicketsAddresschangerequestPrintDirectDepositformAssistbanker 2x 2 callsMerchantchangerequestAssistcustomerwearinggreenrole play8 step HPGprocess w.BankerCompleteHarlandcheckorderHelpedClient whodiscussedweatherCompleteCX gameShare aSuccessStoryPlace TellA FriendIn nightDrop BagUpdateCIFKudoscardcompletedfor peerCustomizereceiptwithstickerPhoneinquiryusing HPG8 stepsDepositTransWatchCX videofrom listGivegenuineComplemHand out(10) TellA FriendOnlinePW ResetforCustomerPrintCounterChecksIntentionalWOWWelcomeIntro toBanker fornewaccountPrintCounterDepositTicketsAddresschangerequestPrintDirectDepositformAssistbanker 2x 2 callsMerchantchangerequestAssistcustomerwearinggreenrole play8 step HPGprocess w.BankerCompleteHarlandcheckorderHelpedClient whodiscussedweatherCompleteCX gameShare aSuccessStoryPlace TellA FriendIn nightDrop BagUpdateCIFKudoscardcompletedfor peerCustomizereceiptwithstickerPhoneinquiryusing HPG8 steps

Customer Service Week - Teller - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Deposit Trans
  2. Watch CX video from list
  3. Give genuine Complem
  4. Hand out (10) Tell A Friend
  5. Online PW Reset for Customer
  6. Print Counter Checks
  7. Intentional WOW Welcome
  8. Intro to Banker for new account
  9. Print Counter Deposit Tickets
  10. Address change request
  11. Print Direct Deposit form
  12. Assist banker 2 x 2 calls
  13. Merchant change request
  14. Assist customer wearing green
  15. role play 8 step HPG process w. Banker
  16. Complete Harland check order
  17. Helped Client who discussed weather
  18. Complete CX game
  19. Share a Success Story
  20. Place Tell A Friend In night Drop Bag
  21. Update CIF
  22. Kudos card completed for peer
  23. Customize receipt with sticker
  24. Phone inquiry using HPG 8 steps