CompleteHarlandcheckorderPrintCounterDepositTicketsAssistcustomerwearinggreenPrintCounterChecksCompleteCX gamePhoneinquiryusing HPG8 stepsrole play8 step HPGprocess w.BankerWatchCX videofrom listGivegenuineComplemUpdateCIFIntro toBanker fornewaccountPrintDirectDepositformKudoscardcompletedfor peerCustomizereceiptwithstickerIntentionalWOWWelcomeDepositTransMerchantchangerequestAssistbanker 2x 2 callsOnlinePW ResetforCustomerPlace TellA FriendIn nightDrop BagHand out(10) TellA FriendShare aSuccessStoryHelpedClient whodiscussedweatherAddresschangerequestCompleteHarlandcheckorderPrintCounterDepositTicketsAssistcustomerwearinggreenPrintCounterChecksCompleteCX gamePhoneinquiryusing HPG8 stepsrole play8 step HPGprocess w.BankerWatchCX videofrom listGivegenuineComplemUpdateCIFIntro toBanker fornewaccountPrintDirectDepositformKudoscardcompletedfor peerCustomizereceiptwithstickerIntentionalWOWWelcomeDepositTransMerchantchangerequestAssistbanker 2x 2 callsOnlinePW ResetforCustomerPlace TellA FriendIn nightDrop BagHand out(10) TellA FriendShare aSuccessStoryHelpedClient whodiscussedweatherAddresschangerequest

Customer Service Week - Teller - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complete Harland check order
  2. Print Counter Deposit Tickets
  3. Assist customer wearing green
  4. Print Counter Checks
  5. Complete CX game
  6. Phone inquiry using HPG 8 steps
  7. role play 8 step HPG process w. Banker
  8. Watch CX video from list
  9. Give genuine Complem
  10. Update CIF
  11. Intro to Banker for new account
  12. Print Direct Deposit form
  13. Kudos card completed for peer
  14. Customize receipt with sticker
  15. Intentional WOW Welcome
  16. Deposit Trans
  17. Merchant change request
  18. Assist banker 2 x 2 calls
  19. Online PW Reset for Customer
  20. Place Tell A Friend In night Drop Bag
  21. Hand out (10) Tell A Friend
  22. Share a Success Story
  23. Helped Client who discussed weather
  24. Address change request