AttentivenessCustomerExpectationsImprovetheCustomerExperienceCustomerExperienceTeamCustomerFeedbackInternalCustomersCustomerRelationshipPatienceSmileHelpCenterClearcommunicationskillsCustomerSatisfactionFCR (FirstCallResolution)EmpathyCustomerServiceWeekHeadsetsKnowledgeof theProductExcellentCustomerServiceCustomerExperienceContinuousImprovementTeamQualityCustomerLoyaltyCustomerAttentivenessCustomerExpectationsImprovetheCustomerExperienceCustomerExperienceTeamCustomerFeedbackInternalCustomersCustomerRelationshipPatienceSmileHelpCenterClearcommunicationskillsCustomerSatisfactionFCR (FirstCallResolution)EmpathyCustomerServiceWeekHeadsetsKnowledgeof theProductExcellentCustomerServiceCustomerExperienceContinuousImprovementTeamQualityCustomerLoyaltyCustomer

Customer Service Week 2019 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Attentiveness
  2. Customer Expectations
  3. Improve the Customer Experience
  4. Customer Experience Team
  5. Customer Feedback
  6. Internal Customers
  7. Customer Relationship
  8. Patience
  9. Smile
  10. Help Center
  11. Clear communication skills
  12. Customer Satisfaction
  13. FCR (First Call Resolution)
  14. Empathy
  15. Customer Service Week
  16. Headsets
  17. Knowledge of the Product
  18. Excellent Customer Service
  19. Customer Experience
  20. Continuous Improvement
  21. Team
  22. Quality
  23. Customer Loyalty
  24. Customer