HelpCenterContinuousImprovementTeamPatienceCustomerLoyaltySmileCustomerClearcommunicationskillsCustomerExpectationsKnowledgeof theProductCustomerSatisfactionFCR (FirstCallResolution)ExcellentCustomerServiceEmpathyCustomerExperienceQualityCustomerRelationshipAttentivenessInternalCustomersCustomerExperienceTeamCustomerServiceWeekCustomerFeedbackHeadsetsImprovetheCustomerExperienceHelpCenterContinuousImprovementTeamPatienceCustomerLoyaltySmileCustomerClearcommunicationskillsCustomerExpectationsKnowledgeof theProductCustomerSatisfactionFCR (FirstCallResolution)ExcellentCustomerServiceEmpathyCustomerExperienceQualityCustomerRelationshipAttentivenessInternalCustomersCustomerExperienceTeamCustomerServiceWeekCustomerFeedbackHeadsetsImprovetheCustomerExperience

Customer Service Week 2019 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Help Center
  2. Continuous Improvement
  3. Team
  4. Patience
  5. Customer Loyalty
  6. Smile
  7. Customer
  8. Clear communication skills
  9. Customer Expectations
  10. Knowledge of the Product
  11. Customer Satisfaction
  12. FCR (First Call Resolution)
  13. Excellent Customer Service
  14. Empathy
  15. Customer Experience
  16. Quality
  17. Customer Relationship
  18. Attentiveness
  19. Internal Customers
  20. Customer Experience Team
  21. Customer Service Week
  22. Customer Feedback
  23. Headsets
  24. Improve the Customer Experience