SmileCustomerRelationshipExcellentCustomerServiceTeamAttentivenessCustomerServiceWeekPatienceEmpathyCustomerHelpCenterInternalCustomersHeadsetsCustomerFeedbackCustomerExperienceTeamCustomerExpectationsCustomerExperienceCustomerLoyaltyClearcommunicationskillsKnowledgeof theProductFCR (FirstCallResolution)ContinuousImprovementImprovetheCustomerExperienceQualityCustomerSatisfactionSmileCustomerRelationshipExcellentCustomerServiceTeamAttentivenessCustomerServiceWeekPatienceEmpathyCustomerHelpCenterInternalCustomersHeadsetsCustomerFeedbackCustomerExperienceTeamCustomerExpectationsCustomerExperienceCustomerLoyaltyClearcommunicationskillsKnowledgeof theProductFCR (FirstCallResolution)ContinuousImprovementImprovetheCustomerExperienceQualityCustomerSatisfaction

Customer Service Week 2019 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Smile
  2. Customer Relationship
  3. Excellent Customer Service
  4. Team
  5. Attentiveness
  6. Customer Service Week
  7. Patience
  8. Empathy
  9. Customer
  10. Help Center
  11. Internal Customers
  12. Headsets
  13. Customer Feedback
  14. Customer Experience Team
  15. Customer Expectations
  16. Customer Experience
  17. Customer Loyalty
  18. Clear communication skills
  19. Knowledge of the Product
  20. FCR (First Call Resolution)
  21. Continuous Improvement
  22. Improve the Customer Experience
  23. Quality
  24. Customer Satisfaction