Used asavedreply (iemacro).Spoke tosomeonenot sonew.Got ratedEXCELLENT.No one issurprised.Woohoo!Receivedan effusivethank you!Referencedthe "HelpfulLinks" doc inhelpingsomeone.Helpedmultiplepeople at thesame time.Took it up withthetriagetrusttree.Linked toa trainingvideo.Submitteda Plat Ops,Support orBug ticket.This convohas legs...moved from'com toemail.ReferencedQlik forsome help.Got ratedEXCELLENT.No one issurprised.Covered abuddyduringtheir shift.Senta gif.Call medetective... duginto a mysteriousquestion/issue.Solved it, NancyDrew.Sent step-by-stepinstructions.Talkedsomeone outof a "I needa phone call"meltdown.Said thephrase"we're happyto help youwith this!"Learnedsomethingnew.Linked toa HelpDeskarticle.Tagged ina friend forhelp in thecomments.Spoke tosomeonenew.Helped auser for anorg I ownas CSM.Referencedresources inConfluence tohelptroubleshoot/findinfo!Used asavedreply (iemacro).Spoke tosomeonenot sonew.Got ratedEXCELLENT.No one issurprised.Woohoo!Receivedan effusivethank you!Referencedthe "HelpfulLinks" doc inhelpingsomeone.Helpedmultiplepeople at thesame time.Took it up withthetriagetrusttree.Linked toa trainingvideo.Submitteda Plat Ops,Support orBug ticket.This convohas legs...moved from'com toemail.ReferencedQlik forsome help.Got ratedEXCELLENT.No one issurprised.Covered abuddyduringtheir shift.Senta gif.Call medetective... duginto a mysteriousquestion/issue.Solved it, NancyDrew.Sent step-by-stepinstructions.Talkedsomeone outof a "I needa phone call"meltdown.Said thephrase"we're happyto help youwith this!"Learnedsomethingnew.Linked toa HelpDeskarticle.Tagged ina friend forhelp in thecomments.Spoke tosomeonenew.Helped auser for anorg I ownas CSM.Referencedresources inConfluence tohelptroubleshoot/findinfo!

3rd and Final - BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
B
3
I
4
B
5
O
6
N
7
G
8
B
9
O
10
I
11
B
12
G
13
I
14
N
15
N
16
N
17
G
18
G
19
G
20
O
21
B
22
O
23
I
24
I
  1. O-Used a saved reply (ie macro).
  2. B-Spoke to someone not so new.
  3. I-Got rated EXCELLENT. No one is surprised.
  4. B-Woohoo! Received an effusive thank you!
  5. O-Referenced the "Helpful Links" doc in helping someone.
  6. N-Helped multiple people at the same time.
  7. G-Took it up with the triagetrusttree.
  8. B-Linked to a training video.
  9. O-Submitted a Plat Ops, Support or Bug ticket.
  10. I-This convo has legs... moved from 'com to email.
  11. B-Referenced Qlik for some help.
  12. G-Got rated EXCELLENT. No one is surprised.
  13. I-Covered a buddy during their shift.
  14. N-Sent a gif.
  15. N-Call me detective... dug into a mysterious question/issue. Solved it, Nancy Drew.
  16. N-Sent step-by-step instructions.
  17. G-Talked someone out of a "I need a phone call" meltdown.
  18. G-Said the phrase "we're happy to help you with this!"
  19. G-Learned something new.
  20. O-Linked to a Help Desk article.
  21. B-Tagged in a friend for help in the comments.
  22. O-Spoke to someone new.
  23. I-Helped a user for an org I own as CSM.
  24. I-Referenced resources in Confluence to help troubleshoot/find info!