Took it up withthetriagetrusttree.Tagged ina friend forhelp in thecomments.Helpedmultiplepeople at thesame time.Sent step-by-stepinstructions.Got ratedEXCELLENT.No one issurprised.Got ratedEXCELLENT.No one issurprised.Call medetective... duginto a mysteriousquestion/issue.Solved it, NancyDrew.Learnedsomethingnew.Referencedthe "HelpfulLinks" doc inhelpingsomeone.This convohas legs...moved from'com toemail.Said thephrase"we're happyto help youwith this!"Covered abuddyduringtheir shift.ReferencedQlik forsome help.Referencedresources inConfluence tohelptroubleshoot/findinfo!Helped auser for anorg I ownas CSM.Submitteda Plat Ops,Support orBug ticket.Woohoo!Receivedan effusivethank you!Linked toa HelpDeskarticle.Spoke tosomeonenew.Used asavedreply (iemacro).Spoke tosomeonenot sonew.Linked toa trainingvideo.Talkedsomeone outof a "I needa phone call"meltdown.Senta gif.Took it up withthetriagetrusttree.Tagged ina friend forhelp in thecomments.Helpedmultiplepeople at thesame time.Sent step-by-stepinstructions.Got ratedEXCELLENT.No one issurprised.Got ratedEXCELLENT.No one issurprised.Call medetective... duginto a mysteriousquestion/issue.Solved it, NancyDrew.Learnedsomethingnew.Referencedthe "HelpfulLinks" doc inhelpingsomeone.This convohas legs...moved from'com toemail.Said thephrase"we're happyto help youwith this!"Covered abuddyduringtheir shift.ReferencedQlik forsome help.Referencedresources inConfluence tohelptroubleshoot/findinfo!Helped auser for anorg I ownas CSM.Submitteda Plat Ops,Support orBug ticket.Woohoo!Receivedan effusivethank you!Linked toa HelpDeskarticle.Spoke tosomeonenew.Used asavedreply (iemacro).Spoke tosomeonenot sonew.Linked toa trainingvideo.Talkedsomeone outof a "I needa phone call"meltdown.Senta gif.

3rd and Final - BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
B
3
N
4
N
5
I
6
G
7
N
8
G
9
O
10
I
11
G
12
I
13
B
14
I
15
I
16
O
17
B
18
O
19
O
20
O
21
B
22
B
23
G
24
N
  1. G-Took it up with the triagetrusttree.
  2. B-Tagged in a friend for help in the comments.
  3. N-Helped multiple people at the same time.
  4. N-Sent step-by-step instructions.
  5. I-Got rated EXCELLENT. No one is surprised.
  6. G-Got rated EXCELLENT. No one is surprised.
  7. N-Call me detective... dug into a mysterious question/issue. Solved it, Nancy Drew.
  8. G-Learned something new.
  9. O-Referenced the "Helpful Links" doc in helping someone.
  10. I-This convo has legs... moved from 'com to email.
  11. G-Said the phrase "we're happy to help you with this!"
  12. I-Covered a buddy during their shift.
  13. B-Referenced Qlik for some help.
  14. I-Referenced resources in Confluence to help troubleshoot/find info!
  15. I-Helped a user for an org I own as CSM.
  16. O-Submitted a Plat Ops, Support or Bug ticket.
  17. B-Woohoo! Received an effusive thank you!
  18. O-Linked to a Help Desk article.
  19. O-Spoke to someone new.
  20. O-Used a saved reply (ie macro).
  21. B-Spoke to someone not so new.
  22. B-Linked to a training video.
  23. G-Talked someone out of a "I need a phone call" meltdown.
  24. N-Sent a gif.