Referencedthe "HelpfulLinks" doc inhelpingsomeone.Covered abuddyduringtheir shift.Took it up withthetriagetrusttree.Spoke tosomeonenew.Linked toa HelpDeskarticle.ReferencedQlik forsome help.This convohas legs...moved from'com toemail.Helped auser for anorg I ownas CSM.Tagged ina friend forhelp in thecomments.Said thephrase"we're happyto help youwith this!"Got ratedEXCELLENT.No one issurprised.Call medetective... duginto a mysteriousquestion/issue.Solved it, NancyDrew.Helpedmultiplepeople at thesame time.Sent step-by-stepinstructions.Got ratedEXCELLENT.No one issurprised.Woohoo!Receivedan effusivethank you!Learnedsomethingnew.Used asavedreply (iemacro).Talkedsomeone outof a "I needa phone call"meltdown.Spoke tosomeonenot sonew.Linked toa trainingvideo.Referencedresources inConfluence tohelptroubleshoot/findinfo!Senta gif.Submitteda Plat Ops,Support orBug ticket.Referencedthe "HelpfulLinks" doc inhelpingsomeone.Covered abuddyduringtheir shift.Took it up withthetriagetrusttree.Spoke tosomeonenew.Linked toa HelpDeskarticle.ReferencedQlik forsome help.This convohas legs...moved from'com toemail.Helped auser for anorg I ownas CSM.Tagged ina friend forhelp in thecomments.Said thephrase"we're happyto help youwith this!"Got ratedEXCELLENT.No one issurprised.Call medetective... duginto a mysteriousquestion/issue.Solved it, NancyDrew.Helpedmultiplepeople at thesame time.Sent step-by-stepinstructions.Got ratedEXCELLENT.No one issurprised.Woohoo!Receivedan effusivethank you!Learnedsomethingnew.Used asavedreply (iemacro).Talkedsomeone outof a "I needa phone call"meltdown.Spoke tosomeonenot sonew.Linked toa trainingvideo.Referencedresources inConfluence tohelptroubleshoot/findinfo!Senta gif.Submitteda Plat Ops,Support orBug ticket.

3rd and Final - BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
I
3
G
4
O
5
O
6
B
7
I
8
I
9
B
10
G
11
G
12
N
13
N
14
N
15
I
16
B
17
G
18
O
19
G
20
B
21
B
22
I
23
N
24
O
  1. O-Referenced the "Helpful Links" doc in helping someone.
  2. I-Covered a buddy during their shift.
  3. G-Took it up with the triagetrusttree.
  4. O-Spoke to someone new.
  5. O-Linked to a Help Desk article.
  6. B-Referenced Qlik for some help.
  7. I-This convo has legs... moved from 'com to email.
  8. I-Helped a user for an org I own as CSM.
  9. B-Tagged in a friend for help in the comments.
  10. G-Said the phrase "we're happy to help you with this!"
  11. G-Got rated EXCELLENT. No one is surprised.
  12. N-Call me detective... dug into a mysterious question/issue. Solved it, Nancy Drew.
  13. N-Helped multiple people at the same time.
  14. N-Sent step-by-step instructions.
  15. I-Got rated EXCELLENT. No one is surprised.
  16. B-Woohoo! Received an effusive thank you!
  17. G-Learned something new.
  18. O-Used a saved reply (ie macro).
  19. G-Talked someone out of a "I need a phone call" meltdown.
  20. B-Spoke to someone not so new.
  21. B-Linked to a training video.
  22. I-Referenced resources in Confluence to help troubleshoot/find info!
  23. N-Sent a gif.
  24. O-Submitted a Plat Ops, Support or Bug ticket.