This convohas legs...moved from'com toemail.Spoke tosomeonenew.Sent step-by-stepinstructions.Covered abuddyduringtheir shift.Got ratedEXCELLENT.No one issurprised.Got ratedEXCELLENT.No one issurprised.Referencedresources inConfluence tohelptroubleshoot/findinfo!Linked toa trainingvideo.Said thephrase"we're happyto help youwith this!"Senta gif.Referencedthe "HelpfulLinks" doc inhelpingsomeone.Took it up withthetriagetrusttree.Spoke tosomeonenot sonew.Woohoo!Receivedan effusivethank you!Tagged ina friend forhelp in thecomments.Learnedsomethingnew.Linked toa HelpDeskarticle.Call medetective... duginto a mysteriousquestion/issue.Solved it, NancyDrew.Talkedsomeone outof a "I needa phone call"meltdown.Used asavedreply (iemacro).Helpedmultiplepeople at thesame time.ReferencedQlik forsome help.Submitteda Plat Ops,Support orBug ticket.Helped auser for anorg I ownas CSM.This convohas legs...moved from'com toemail.Spoke tosomeonenew.Sent step-by-stepinstructions.Covered abuddyduringtheir shift.Got ratedEXCELLENT.No one issurprised.Got ratedEXCELLENT.No one issurprised.Referencedresources inConfluence tohelptroubleshoot/findinfo!Linked toa trainingvideo.Said thephrase"we're happyto help youwith this!"Senta gif.Referencedthe "HelpfulLinks" doc inhelpingsomeone.Took it up withthetriagetrusttree.Spoke tosomeonenot sonew.Woohoo!Receivedan effusivethank you!Tagged ina friend forhelp in thecomments.Learnedsomethingnew.Linked toa HelpDeskarticle.Call medetective... duginto a mysteriousquestion/issue.Solved it, NancyDrew.Talkedsomeone outof a "I needa phone call"meltdown.Used asavedreply (iemacro).Helpedmultiplepeople at thesame time.ReferencedQlik forsome help.Submitteda Plat Ops,Support orBug ticket.Helped auser for anorg I ownas CSM.

3rd and Final - BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
O
3
N
4
I
5
G
6
I
7
I
8
B
9
G
10
N
11
O
12
G
13
B
14
B
15
B
16
G
17
O
18
N
19
G
20
O
21
N
22
B
23
O
24
I
  1. I-This convo has legs... moved from 'com to email.
  2. O-Spoke to someone new.
  3. N-Sent step-by-step instructions.
  4. I-Covered a buddy during their shift.
  5. G-Got rated EXCELLENT. No one is surprised.
  6. I-Got rated EXCELLENT. No one is surprised.
  7. I-Referenced resources in Confluence to help troubleshoot/find info!
  8. B-Linked to a training video.
  9. G-Said the phrase "we're happy to help you with this!"
  10. N-Sent a gif.
  11. O-Referenced the "Helpful Links" doc in helping someone.
  12. G-Took it up with the triagetrusttree.
  13. B-Spoke to someone not so new.
  14. B-Woohoo! Received an effusive thank you!
  15. B-Tagged in a friend for help in the comments.
  16. G-Learned something new.
  17. O-Linked to a Help Desk article.
  18. N-Call me detective... dug into a mysterious question/issue. Solved it, Nancy Drew.
  19. G-Talked someone out of a "I need a phone call" meltdown.
  20. O-Used a saved reply (ie macro).
  21. N-Helped multiple people at the same time.
  22. B-Referenced Qlik for some help.
  23. O-Submitted a Plat Ops, Support or Bug ticket.
  24. I-Helped a user for an org I own as CSM.