Woohoo!Receivedan effusivethank you!Got ratedEXCELLENT.No one issurprised.ReferencedQlik forsome help.Said thephrase"we're happyto help youwith this!"Linked toa HelpDeskarticle.Helpedmultiplepeople at thesame time.Spoke tosomeonenot sonew.Call medetective... duginto a mysteriousquestion/issue.Solved it, NancyDrew.Learnedsomethingnew.Spoke tosomeonenew.Talkedsomeone outof a "I needa phone call"meltdown.Got ratedEXCELLENT.No one issurprised.Sent step-by-stepinstructions.Covered abuddyduringtheir shift.Tagged ina friend forhelp in thecomments.Helped auser for anorg I ownas CSM.Referencedresources inConfluence tohelptroubleshoot/findinfo!This convohas legs...moved from'com toemail.Linked toa trainingvideo.Referencedthe "HelpfulLinks" doc inhelpingsomeone.Used asavedreply (iemacro).Took it up withthetriagetrusttree.Submitteda Plat Ops,Support orBug ticket.Senta gif.Woohoo!Receivedan effusivethank you!Got ratedEXCELLENT.No one issurprised.ReferencedQlik forsome help.Said thephrase"we're happyto help youwith this!"Linked toa HelpDeskarticle.Helpedmultiplepeople at thesame time.Spoke tosomeonenot sonew.Call medetective... duginto a mysteriousquestion/issue.Solved it, NancyDrew.Learnedsomethingnew.Spoke tosomeonenew.Talkedsomeone outof a "I needa phone call"meltdown.Got ratedEXCELLENT.No one issurprised.Sent step-by-stepinstructions.Covered abuddyduringtheir shift.Tagged ina friend forhelp in thecomments.Helped auser for anorg I ownas CSM.Referencedresources inConfluence tohelptroubleshoot/findinfo!This convohas legs...moved from'com toemail.Linked toa trainingvideo.Referencedthe "HelpfulLinks" doc inhelpingsomeone.Used asavedreply (iemacro).Took it up withthetriagetrusttree.Submitteda Plat Ops,Support orBug ticket.Senta gif.

3rd and Final - BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
G
3
B
4
G
5
O
6
N
7
B
8
N
9
G
10
O
11
G
12
I
13
N
14
I
15
B
16
I
17
I
18
I
19
B
20
O
21
O
22
G
23
O
24
N
  1. B-Woohoo! Received an effusive thank you!
  2. G-Got rated EXCELLENT. No one is surprised.
  3. B-Referenced Qlik for some help.
  4. G-Said the phrase "we're happy to help you with this!"
  5. O-Linked to a Help Desk article.
  6. N-Helped multiple people at the same time.
  7. B-Spoke to someone not so new.
  8. N-Call me detective... dug into a mysterious question/issue. Solved it, Nancy Drew.
  9. G-Learned something new.
  10. O-Spoke to someone new.
  11. G-Talked someone out of a "I need a phone call" meltdown.
  12. I-Got rated EXCELLENT. No one is surprised.
  13. N-Sent step-by-step instructions.
  14. I-Covered a buddy during their shift.
  15. B-Tagged in a friend for help in the comments.
  16. I-Helped a user for an org I own as CSM.
  17. I-Referenced resources in Confluence to help troubleshoot/find info!
  18. I-This convo has legs... moved from 'com to email.
  19. B-Linked to a training video.
  20. O-Referenced the "Helpful Links" doc in helping someone.
  21. O-Used a saved reply (ie macro).
  22. G-Took it up with the triagetrusttree.
  23. O-Submitted a Plat Ops, Support or Bug ticket.
  24. N-Sent a gif.