Call medetective... duginto a mysteriousquestion/issue.Solved it, NancyDrew.Helpedmultiplepeople at thesame time.Talkedsomeone outof a "I needa phone call"meltdown.Spoke tosomeonenew.Used asavedreply (iemacro).Spoke tosomeonenot sonew.Linked toa trainingvideo.Got ratedEXCELLENT.No one issurprised.This convohas legs...moved from'com toemail.Tagged ina friend forhelp in thecomments.Senta gif.Learnedsomethingnew.ReferencedQlik forsome help.Covered abuddyduringtheir shift.Sent step-by-stepinstructions.Submitteda Plat Ops,Support orBug ticket.Said thephrase"we're happyto help youwith this!"Woohoo!Receivedan effusivethank you!Helped auser for anorg I ownas CSM.Linked toa HelpDeskarticle.Got ratedEXCELLENT.No one issurprised.Referencedresources inConfluence tohelptroubleshoot/findinfo!Referencedthe "HelpfulLinks" doc inhelpingsomeone.Took it up withthetriagetrusttree.Call medetective... duginto a mysteriousquestion/issue.Solved it, NancyDrew.Helpedmultiplepeople at thesame time.Talkedsomeone outof a "I needa phone call"meltdown.Spoke tosomeonenew.Used asavedreply (iemacro).Spoke tosomeonenot sonew.Linked toa trainingvideo.Got ratedEXCELLENT.No one issurprised.This convohas legs...moved from'com toemail.Tagged ina friend forhelp in thecomments.Senta gif.Learnedsomethingnew.ReferencedQlik forsome help.Covered abuddyduringtheir shift.Sent step-by-stepinstructions.Submitteda Plat Ops,Support orBug ticket.Said thephrase"we're happyto help youwith this!"Woohoo!Receivedan effusivethank you!Helped auser for anorg I ownas CSM.Linked toa HelpDeskarticle.Got ratedEXCELLENT.No one issurprised.Referencedresources inConfluence tohelptroubleshoot/findinfo!Referencedthe "HelpfulLinks" doc inhelpingsomeone.Took it up withthetriagetrusttree.

3rd and Final - BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
N
3
G
4
O
5
O
6
B
7
B
8
G
9
I
10
B
11
N
12
G
13
B
14
I
15
N
16
O
17
G
18
B
19
I
20
O
21
I
22
I
23
O
24
G
  1. N-Call me detective... dug into a mysterious question/issue. Solved it, Nancy Drew.
  2. N-Helped multiple people at the same time.
  3. G-Talked someone out of a "I need a phone call" meltdown.
  4. O-Spoke to someone new.
  5. O-Used a saved reply (ie macro).
  6. B-Spoke to someone not so new.
  7. B-Linked to a training video.
  8. G-Got rated EXCELLENT. No one is surprised.
  9. I-This convo has legs... moved from 'com to email.
  10. B-Tagged in a friend for help in the comments.
  11. N-Sent a gif.
  12. G-Learned something new.
  13. B-Referenced Qlik for some help.
  14. I-Covered a buddy during their shift.
  15. N-Sent step-by-step instructions.
  16. O-Submitted a Plat Ops, Support or Bug ticket.
  17. G-Said the phrase "we're happy to help you with this!"
  18. B-Woohoo! Received an effusive thank you!
  19. I-Helped a user for an org I own as CSM.
  20. O-Linked to a Help Desk article.
  21. I-Got rated EXCELLENT. No one is surprised.
  22. I-Referenced resources in Confluence to help troubleshoot/find info!
  23. O-Referenced the "Helpful Links" doc in helping someone.
  24. G-Took it up with the triagetrusttree.