Helped auser for anorg I ownas CSM.Covered abuddyduringtheir shift.Said thephrase"we're happyto help youwith this!"Referencedresources inConfluence tohelptroubleshoot/findinfo!Referencedthe "HelpfulLinks" doc inhelpingsomeone.Tagged ina friend forhelp in thecomments.Call medetective... duginto a mysteriousquestion/issue.Solved it, NancyDrew.Learnedsomethingnew.Spoke tosomeonenew.This convohas legs...moved from'com toemail.ReferencedQlik forsome help.Got ratedEXCELLENT.No one issurprised.Submitteda Plat Ops,Support orBug ticket.Woohoo!Receivedan effusivethank you!Linked toa trainingvideo.Got ratedEXCELLENT.No one issurprised.Used asavedreply (iemacro).Took it up withthetriagetrusttree.Linked toa HelpDeskarticle.Talkedsomeone outof a "I needa phone call"meltdown.Senta gif.Spoke tosomeonenot sonew.Helpedmultiplepeople at thesame time.Sent step-by-stepinstructions.Helped auser for anorg I ownas CSM.Covered abuddyduringtheir shift.Said thephrase"we're happyto help youwith this!"Referencedresources inConfluence tohelptroubleshoot/findinfo!Referencedthe "HelpfulLinks" doc inhelpingsomeone.Tagged ina friend forhelp in thecomments.Call medetective... duginto a mysteriousquestion/issue.Solved it, NancyDrew.Learnedsomethingnew.Spoke tosomeonenew.This convohas legs...moved from'com toemail.ReferencedQlik forsome help.Got ratedEXCELLENT.No one issurprised.Submitteda Plat Ops,Support orBug ticket.Woohoo!Receivedan effusivethank you!Linked toa trainingvideo.Got ratedEXCELLENT.No one issurprised.Used asavedreply (iemacro).Took it up withthetriagetrusttree.Linked toa HelpDeskarticle.Talkedsomeone outof a "I needa phone call"meltdown.Senta gif.Spoke tosomeonenot sonew.Helpedmultiplepeople at thesame time.Sent step-by-stepinstructions.

3rd and Final - BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
I
3
G
4
I
5
O
6
B
7
N
8
G
9
O
10
I
11
B
12
I
13
O
14
B
15
B
16
G
17
O
18
G
19
O
20
G
21
N
22
B
23
N
24
N
  1. I-Helped a user for an org I own as CSM.
  2. I-Covered a buddy during their shift.
  3. G-Said the phrase "we're happy to help you with this!"
  4. I-Referenced resources in Confluence to help troubleshoot/find info!
  5. O-Referenced the "Helpful Links" doc in helping someone.
  6. B-Tagged in a friend for help in the comments.
  7. N-Call me detective... dug into a mysterious question/issue. Solved it, Nancy Drew.
  8. G-Learned something new.
  9. O-Spoke to someone new.
  10. I-This convo has legs... moved from 'com to email.
  11. B-Referenced Qlik for some help.
  12. I-Got rated EXCELLENT. No one is surprised.
  13. O-Submitted a Plat Ops, Support or Bug ticket.
  14. B-Woohoo! Received an effusive thank you!
  15. B-Linked to a training video.
  16. G-Got rated EXCELLENT. No one is surprised.
  17. O-Used a saved reply (ie macro).
  18. G-Took it up with the triagetrusttree.
  19. O-Linked to a Help Desk article.
  20. G-Talked someone out of a "I need a phone call" meltdown.
  21. N-Sent a gif.
  22. B-Spoke to someone not so new.
  23. N-Helped multiple people at the same time.
  24. N-Sent step-by-step instructions.