Spoke tosomeonenot sonew.Call medetective... duginto a mysteriousquestion/issue.Solved it, NancyDrew.Talkedsomeone outof a "I needa phone call"meltdown.Referencedthe "HelpfulLinks" doc inhelpingsomeone.Senta gif.Sent step-by-stepinstructions.ReferencedQlik forsome help.Spoke tosomeonenew.Took it up withthetriagetrusttree.Got ratedEXCELLENT.No one issurprised.Said thephrase"we're happyto help youwith this!"Woohoo!Receivedan effusivethank you!Used asavedreply (iemacro).Helped auser for anorg I ownas CSM.Submitteda Plat Ops,Support orBug ticket.Got ratedEXCELLENT.No one issurprised.Covered abuddyduringtheir shift.This convohas legs...moved from'com toemail.Learnedsomethingnew.Referencedresources inConfluence tohelptroubleshoot/findinfo!Tagged ina friend forhelp in thecomments.Helpedmultiplepeople at thesame time.Linked toa HelpDeskarticle.Linked toa trainingvideo.Spoke tosomeonenot sonew.Call medetective... duginto a mysteriousquestion/issue.Solved it, NancyDrew.Talkedsomeone outof a "I needa phone call"meltdown.Referencedthe "HelpfulLinks" doc inhelpingsomeone.Senta gif.Sent step-by-stepinstructions.ReferencedQlik forsome help.Spoke tosomeonenew.Took it up withthetriagetrusttree.Got ratedEXCELLENT.No one issurprised.Said thephrase"we're happyto help youwith this!"Woohoo!Receivedan effusivethank you!Used asavedreply (iemacro).Helped auser for anorg I ownas CSM.Submitteda Plat Ops,Support orBug ticket.Got ratedEXCELLENT.No one issurprised.Covered abuddyduringtheir shift.This convohas legs...moved from'com toemail.Learnedsomethingnew.Referencedresources inConfluence tohelptroubleshoot/findinfo!Tagged ina friend forhelp in thecomments.Helpedmultiplepeople at thesame time.Linked toa HelpDeskarticle.Linked toa trainingvideo.

3rd and Final - BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
N
3
G
4
O
5
N
6
N
7
B
8
O
9
G
10
G
11
G
12
B
13
O
14
I
15
O
16
I
17
I
18
I
19
G
20
I
21
B
22
N
23
O
24
B
  1. B-Spoke to someone not so new.
  2. N-Call me detective... dug into a mysterious question/issue. Solved it, Nancy Drew.
  3. G-Talked someone out of a "I need a phone call" meltdown.
  4. O-Referenced the "Helpful Links" doc in helping someone.
  5. N-Sent a gif.
  6. N-Sent step-by-step instructions.
  7. B-Referenced Qlik for some help.
  8. O-Spoke to someone new.
  9. G-Took it up with the triagetrusttree.
  10. G-Got rated EXCELLENT. No one is surprised.
  11. G-Said the phrase "we're happy to help you with this!"
  12. B-Woohoo! Received an effusive thank you!
  13. O-Used a saved reply (ie macro).
  14. I-Helped a user for an org I own as CSM.
  15. O-Submitted a Plat Ops, Support or Bug ticket.
  16. I-Got rated EXCELLENT. No one is surprised.
  17. I-Covered a buddy during their shift.
  18. I-This convo has legs... moved from 'com to email.
  19. G-Learned something new.
  20. I-Referenced resources in Confluence to help troubleshoot/find info!
  21. B-Tagged in a friend for help in the comments.
  22. N-Helped multiple people at the same time.
  23. O-Linked to a Help Desk article.
  24. B-Linked to a training video.