(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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N-Helped multiple people at the same time.
I-Covered a buddy during their shift.
N-Sent a gif.
O-Referenced the "Helpful Links" doc in helping someone.
O-Spoke to someone new.
B-Tagged in a friend for help in the comments.
O-Submitted a Plat Ops, Support or Bug ticket.
N-Call me detective... dug into a mysterious question/issue. Solved it, Nancy Drew.
O-Used a saved reply (ie macro).
B-Linked to a training video.
B-Spoke to someone not so new.
O-Linked to a Help Desk article.
I-Referenced resources in Confluence to help troubleshoot/find info!
I-Helped a user for an org I own as CSM.
N-Sent step-by-step instructions.
G-Said the phrase "we're happy to help you with this!"
I-Got rated EXCELLENT. No one is surprised.
G-Learned something new.
I-This convo has legs... moved from 'com to email.
G-Got rated EXCELLENT. No one is surprised.
G-Talked someone out of a "I need a phone call" meltdown.