"I didn't getan orderconfirmation.""I'd like tocancelmy order" "I got adamagedproduct" (butreally it'sfine)"You sentme thewrongproduct" "Can I getadiscount?""Whathappens ifI'm not homeduringdelivery" "I needmy bill""I don'thave mytrack andtrace link.""Can'tconnect tomyaccount""HelloBenjamin""I haven'tgotten myparcelyet" "You saidyoushipped in24h/48h" "Youwebsitedoesn'twork""myaddressis wrong" "Oh you'reinDenmark?" "Missingproduct(s)" "Do youdeliver to[country]?" "Machinedoesn'twork" "I boughtthe wrongcapsules" "Can Iorder onthephone?""Do yourcapsuleswork fornespressovertuo?" "Mytrackinglink doesn'twork" "My orderis not inmyaccount" "I'd like tospeak toyoursupervisor.""I didn't getan orderconfirmation.""I'd like tocancelmy order" "I got adamagedproduct" (butreally it'sfine)"You sentme thewrongproduct" "Can I getadiscount?""Whathappens ifI'm not homeduringdelivery" "I needmy bill""I don'thave mytrack andtrace link.""Can'tconnect tomyaccount""HelloBenjamin""I haven'tgotten myparcelyet" "You saidyoushipped in24h/48h" "Youwebsitedoesn'twork""myaddressis wrong" "Oh you'reinDenmark?" "Missingproduct(s)" "Do youdeliver to[country]?" "Machinedoesn'twork" "I boughtthe wrongcapsules" "Can Iorder onthephone?""Do yourcapsuleswork fornespressovertuo?" "Mytrackinglink doesn'twork" "My orderis not inmyaccount" "I'd like tospeak toyoursupervisor."

CUSTOMER SERVICE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I didn't get an order confirmation."
  2. "I'd like to cancel my order"
  3. "I got a damaged product" (but really it's fine)
  4. "You sent me the wrong product"
  5. "Can I get a discount?"
  6. "What happens if I'm not home during delivery"
  7. "I need my bill"
  8. "I don't have my track and trace link."
  9. "Can't connect to my account"
  10. "Hello Benjamin"
  11. "I haven't gotten my parcel yet"
  12. "You said you shipped in 24h/48h"
  13. "You website doesn't work"
  14. "my address is wrong"
  15. "Oh you're in Denmark?"
  16. "Missing product(s)"
  17. "Do you deliver to [country]?"
  18. "Machine doesn't work"
  19. "I bought the wrong capsules"
  20. "Can I order on the phone?"
  21. "Do your capsules work for nespresso vertuo?"
  22. "My tracking link doesn't work"
  23. "My order is not in my account"
  24. "I'd like to speak to your supervisor."