Assistedwith MAquestionForwardemailfrom CASPRWTransactionin errorAssistedwith MIquestionDeclineCallPullHandledescalationAccommodationGrantedCompletedcoachingsessiontimelyNY IDCardCalibratedwith peerAccommodationDeniedRushRewriteCoachPSLChatAssistedwithFilingsquestionResolvedissue w/opullingcallListenedto 5callsCoached3specialistsAssistedwith NJquestionAssistedwithwalkupBillingQuestionPreventedEscalationaboveSRTPreventescalationabovecoachAR80SpecialVerbiageAssistedwith MAquestionForwardemailfrom CASPRWTransactionin errorAssistedwith MIquestionDeclineCallPullHandledescalationAccommodationGrantedCompletedcoachingsessiontimelyNY IDCardCalibratedwith peerAccommodationDeniedRushRewriteCoachPSLChatAssistedwithFilingsquestionResolvedissue w/opullingcallListenedto 5callsCoached3specialistsAssistedwith NJquestionAssistedwithwalkupBillingQuestionPreventedEscalationaboveSRTPreventescalationabovecoachAR80SpecialVerbiage

SRT COACH BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assisted with MA question
  2. Forward email from CAS
  3. PRW Transaction in error
  4. Assisted with MI question
  5. Decline Call Pull
  6. Handled escalation
  7. Accommodation Granted
  8. Completed coaching session timely
  9. NY ID Card
  10. Calibrated with peer
  11. Accommodation Denied
  12. Rush Rewrite
  13. Coach PSL Chat
  14. Assisted with Filings question
  15. Resolved issue w/o pulling call
  16. Listened to 5 calls
  17. Coached 3 specialists
  18. Assisted with NJ question
  19. Assisted with walkup
  20. Billing Question
  21. Prevented Escalation above SRT
  22. Prevent escalation above coach
  23. AR80
  24. Special Verbiage