DeclineCallPullAssistedwith MAquestionAccommodationGrantedHandledescalationPreventescalationabovecoachSpecialVerbiageBillingQuestionCompletedcoachingsessiontimelyPreventedEscalationaboveSRTAssistedwithFilingsquestionResolvedissue w/opullingcallAssistedwith MIquestionCalibratedwith peerAR80Assistedwith NJquestionRushRewriteNY IDCardListenedto 5callsAssistedwithwalkupPRWTransactionin errorAccommodationDeniedCoachPSLChatForwardemailfrom CASCoached3specialistsDeclineCallPullAssistedwith MAquestionAccommodationGrantedHandledescalationPreventescalationabovecoachSpecialVerbiageBillingQuestionCompletedcoachingsessiontimelyPreventedEscalationaboveSRTAssistedwithFilingsquestionResolvedissue w/opullingcallAssistedwith MIquestionCalibratedwith peerAR80Assistedwith NJquestionRushRewriteNY IDCardListenedto 5callsAssistedwithwalkupPRWTransactionin errorAccommodationDeniedCoachPSLChatForwardemailfrom CASCoached3specialists

SRT COACH BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Decline Call Pull
  2. Assisted with MA question
  3. Accommodation Granted
  4. Handled escalation
  5. Prevent escalation above coach
  6. Special Verbiage
  7. Billing Question
  8. Completed coaching session timely
  9. Prevented Escalation above SRT
  10. Assisted with Filings question
  11. Resolved issue w/o pulling call
  12. Assisted with MI question
  13. Calibrated with peer
  14. AR80
  15. Assisted with NJ question
  16. Rush Rewrite
  17. NY ID Card
  18. Listened to 5 calls
  19. Assisted with walkup
  20. PRW Transaction in error
  21. Accommodation Denied
  22. Coach PSL Chat
  23. Forward email from CAS
  24. Coached 3 specialists