RushRewriteCoached3specialistsAssistedwith MAquestionForwardemailfrom CASAssistedwith MIquestionBillingQuestionAR80DeclineCallPullPreventedEscalationaboveSRTAssistedwithFilingsquestionCoachPSLChatResolvedissue w/opullingcallCalibratedwith peerListenedto 5callsNY IDCardHandledescalationPreventescalationabovecoachAccommodationDeniedAssistedwith NJquestionSpecialVerbiageAssistedwithwalkupCompletedcoachingsessiontimelyPRWTransactionin errorAccommodationGrantedRushRewriteCoached3specialistsAssistedwith MAquestionForwardemailfrom CASAssistedwith MIquestionBillingQuestionAR80DeclineCallPullPreventedEscalationaboveSRTAssistedwithFilingsquestionCoachPSLChatResolvedissue w/opullingcallCalibratedwith peerListenedto 5callsNY IDCardHandledescalationPreventescalationabovecoachAccommodationDeniedAssistedwith NJquestionSpecialVerbiageAssistedwithwalkupCompletedcoachingsessiontimelyPRWTransactionin errorAccommodationGranted

SRT COACH BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Rush Rewrite
  2. Coached 3 specialists
  3. Assisted with MA question
  4. Forward email from CAS
  5. Assisted with MI question
  6. Billing Question
  7. AR80
  8. Decline Call Pull
  9. Prevented Escalation above SRT
  10. Assisted with Filings question
  11. Coach PSL Chat
  12. Resolved issue w/o pulling call
  13. Calibrated with peer
  14. Listened to 5 calls
  15. NY ID Card
  16. Handled escalation
  17. Prevent escalation above coach
  18. Accommodation Denied
  19. Assisted with NJ question
  20. Special Verbiage
  21. Assisted with walkup
  22. Completed coaching session timely
  23. PRW Transaction in error
  24. Accommodation Granted