AR80Forwardemailfrom CASAccommodationDeniedPRWTransactionin errorAssistedwithwalkupAssistedwithFilingsquestionResolvedissue w/opullingcallHandledescalationBillingQuestionListenedto 5callsSpecialVerbiageAssistedwith MIquestionDeclineCallPullCompletedcoachingsessiontimelyCalibratedwith peerPreventedEscalationaboveSRTNY IDCardCoached3specialistsCoachPSLChatAssistedwith MAquestionRushRewritePreventescalationabovecoachAccommodationGrantedAssistedwith NJquestionAR80Forwardemailfrom CASAccommodationDeniedPRWTransactionin errorAssistedwithwalkupAssistedwithFilingsquestionResolvedissue w/opullingcallHandledescalationBillingQuestionListenedto 5callsSpecialVerbiageAssistedwith MIquestionDeclineCallPullCompletedcoachingsessiontimelyCalibratedwith peerPreventedEscalationaboveSRTNY IDCardCoached3specialistsCoachPSLChatAssistedwith MAquestionRushRewritePreventescalationabovecoachAccommodationGrantedAssistedwith NJquestion

SRT COACH BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. AR80
  2. Forward email from CAS
  3. Accommodation Denied
  4. PRW Transaction in error
  5. Assisted with walkup
  6. Assisted with Filings question
  7. Resolved issue w/o pulling call
  8. Handled escalation
  9. Billing Question
  10. Listened to 5 calls
  11. Special Verbiage
  12. Assisted with MI question
  13. Decline Call Pull
  14. Completed coaching session timely
  15. Calibrated with peer
  16. Prevented Escalation above SRT
  17. NY ID Card
  18. Coached 3 specialists
  19. Coach PSL Chat
  20. Assisted with MA question
  21. Rush Rewrite
  22. Prevent escalation above coach
  23. Accommodation Granted
  24. Assisted with NJ question