Abrupttone"Waithere aminute."walkedover toseatingarea"No, Ican't"pointedto tellerlineGreetedcustomer"if you wouldgive me amoment, Iwill be rightwith you""I'll bewith youwhen I'mfinished"Ignoredcustomer ASmile"We haveseatingavailablehere, if youlike""Take aseat"Greatcustomerservice! pointedto seatingareawalkedover toteller lineEyecontact"Yes,I can!"NicetoneLet mefind theanswer tothat"Havea seat"I canhelp youwith that!Thankyou"I canhelp youwith that!"AcknowledgedcustomerAbrupttone"Waithere aminute."walkedover toseatingarea"No, Ican't"pointedto tellerlineGreetedcustomer"if you wouldgive me amoment, Iwill be rightwith you""I'll bewith youwhen I'mfinished"Ignoredcustomer ASmile"We haveseatingavailablehere, if youlike""Take aseat"Greatcustomerservice! pointedto seatingareawalkedover toteller lineEyecontact"Yes,I can!"NicetoneLet mefind theanswer tothat"Havea seat"I canhelp youwith that!Thankyou"I canhelp youwith that!"Acknowledgedcustomer

Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Abrupt tone
  2. "Wait here a minute."
  3. walked over to seating area
  4. "No, I can't"
  5. pointed to teller line
  6. Greeted customer
  7. "if you would give me a moment, I will be right with you"
  8. "I'll be with you when I'm finished"
  9. Ignored customer
  10. A Smile
  11. "We have seating available here, if you like"
  12. "Take a seat"
  13. Great customer service!
  14. pointed to seating area
  15. walked over to teller line
  16. Eye contact
  17. "Yes, I can!"
  18. Nice tone
  19. Let me find the answer to that
  20. "Have a seat"
  21. I can help you with that!
  22. Thank you
  23. "I can help you with that!"
  24. Acknowledged customer