ASmilewalkedover toteller lineEyecontact"if you wouldgive me amoment, Iwill be rightwith you"Ignoredcustomer GreetedcustomerLet mefind theanswer tothat"Waithere aminute.""No, Ican't"Nicetonepointedto seatingarea"Take aseat""Yes,I can!""We haveseatingavailablehere, if youlike"walkedover toseatingareaI canhelp youwith that!AcknowledgedcustomerThankyouGreatcustomerservice! "I canhelp youwith that!""Havea seat"pointedto tellerlineAbrupttone"I'll bewith youwhen I'mfinished"ASmilewalkedover toteller lineEyecontact"if you wouldgive me amoment, Iwill be rightwith you"Ignoredcustomer GreetedcustomerLet mefind theanswer tothat"Waithere aminute.""No, Ican't"Nicetonepointedto seatingarea"Take aseat""Yes,I can!""We haveseatingavailablehere, if youlike"walkedover toseatingareaI canhelp youwith that!AcknowledgedcustomerThankyouGreatcustomerservice! "I canhelp youwith that!""Havea seat"pointedto tellerlineAbrupttone"I'll bewith youwhen I'mfinished"

Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. A Smile
  2. walked over to teller line
  3. Eye contact
  4. "if you would give me a moment, I will be right with you"
  5. Ignored customer
  6. Greeted customer
  7. Let me find the answer to that
  8. "Wait here a minute."
  9. "No, I can't"
  10. Nice tone
  11. pointed to seating area
  12. "Take a seat"
  13. "Yes, I can!"
  14. "We have seating available here, if you like"
  15. walked over to seating area
  16. I can help you with that!
  17. Acknowledged customer
  18. Thank you
  19. Great customer service!
  20. "I can help you with that!"
  21. "Have a seat"
  22. pointed to teller line
  23. Abrupt tone
  24. "I'll be with you when I'm finished"