(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Abrupt tone
"No, I can't"
"Wait here a minute."
"We have seating available here, if you like"
Let me find the answer to that
"I'll be with you when I'm finished"
walked over to seating area
Thank you
Greeted customer
"Take a seat"
Eye contact
Ignored customer
"Yes, I can!"
A Smile
Great customer service!
Nice tone
walked over to teller line
pointed to seating area
"if you would give me a moment, I will be right with you"