(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"No, I can't"
Greeted customer
Nice tone
"I can help you with that!"
Abrupt tone
Let me find the answer to that
Acknowledged customer
"Wait here a minute."
I can help you with that!
pointed to teller line
Ignored customer
Thank you
"Yes, I can!"
"if you would give me a moment, I will be right with you"