Sent a textmessageto acustomerSent a selfieto your TMholding theoffer cardHomeServeoffered butcustomerwas not theownerCompletedagent signup for MyAccountA customertalks aboutthe weatherSent aPAYGstatementAmendedpaymentplanMade 5HomeServeoffersUsed MyAccountagentviewCustomerhas asked ifyou'reworking fromhomeOfferedHomeServe3 times in arowMade aHomeServeofferSigned upcustomerto PSRMentionedthe surveyat the endof your callTwoHomeServeoffers in arowSend yourTM yourbest jokeMentionedthe bankholidayweekend toa customerOfferedHomeServewithin aCOOSent ahigh fiveon GurgleHelpedwith a MyAccountqueryUpdated acustomersnameSend athankyou/welldone to acolleaguePromotedour SocialTariffOffered HSto a housenumberover 99Made aHomeServetransferSent a textmessageto acustomerSent a selfieto your TMholding theoffer cardHomeServeoffered butcustomerwas not theownerCompletedagent signup for MyAccountA customertalks aboutthe weatherSent aPAYGstatementAmendedpaymentplanMade 5HomeServeoffersUsed MyAccountagentviewCustomerhas asked ifyou'reworking fromhomeOfferedHomeServe3 times in arowMade aHomeServeofferSigned upcustomerto PSRMentionedthe surveyat the endof your callTwoHomeServeoffers in arowSend yourTM yourbest jokeMentionedthe bankholidayweekend toa customerOfferedHomeServewithin aCOOSent ahigh fiveon GurgleHelpedwith a MyAccountqueryUpdated acustomersnameSend athankyou/welldone to acolleaguePromotedour SocialTariffOffered HSto a housenumberover 99Made aHomeServetransfer

Homeserve - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
I
3
B
4
N
5
B
6
N
7
I
8
O
9
G
10
B
11
N
12
O
13
O
14
G
15
N
16
B
17
N
18
I
19
G
20
G
21
O
22
I
23
I
24
B
25
G
  1. O-Sent a text message to a customer
  2. I-Sent a selfie to your TM holding the offer card
  3. B-HomeServe offered but customer was not the owner
  4. N-Completed agent sign up for My Account
  5. B-A customer talks about the weather
  6. N-Sent a PAYG statement
  7. I-Amended payment plan
  8. O-Made 5 HomeServe offers
  9. G-Used My Account agent view
  10. B-Customer has asked if you're working from home
  11. N-Offered HomeServe 3 times in a row
  12. O-Made a HomeServe offer
  13. O-Signed up customer to PSR
  14. G-Mentioned the survey at the end of your call
  15. N-Two HomeServe offers in a row
  16. B-Send your TM your best joke
  17. N-Mentioned the bank holiday weekend to a customer
  18. I-Offered HomeServe within a COO
  19. G-Sent a high five on Gurgle
  20. G-Helped with a My Account query
  21. O-Updated a customers name
  22. I-Send a thank you/well done to a colleague
  23. I-Promoted our Social Tariff
  24. B-Offered HS to a house number over 99
  25. G-Made a HomeServe transfer