Made aHomeServeofferMentionedthe bankholidayweekend toa customerTwoHomeServeoffers in arowAmendedpaymentplanSent a textmessageto acustomerOfferedHomeServewithin aCOOSend athankyou/welldone to acolleagueUpdated acustomersnameSent a selfieto your TMholding theoffer cardCompletedagent signup for MyAccountSigned upcustomerto PSRMade aHomeServetransferSend yourTM yourbest jokeCustomerhas asked ifyou'reworking fromhomeUsed MyAccountagentviewHelpedwith a MyAccountquerySent ahigh fiveon GurgleMentionedthe surveyat the endof your callOfferedHomeServe3 times in arowMade 5HomeServeoffersPromotedour SocialTariffSent aPAYGstatementOffered HSto a housenumberover 99A customertalks aboutthe weatherHomeServeoffered butcustomerwas not theownerMade aHomeServeofferMentionedthe bankholidayweekend toa customerTwoHomeServeoffers in arowAmendedpaymentplanSent a textmessageto acustomerOfferedHomeServewithin aCOOSend athankyou/welldone to acolleagueUpdated acustomersnameSent a selfieto your TMholding theoffer cardCompletedagent signup for MyAccountSigned upcustomerto PSRMade aHomeServetransferSend yourTM yourbest jokeCustomerhas asked ifyou'reworking fromhomeUsed MyAccountagentviewHelpedwith a MyAccountquerySent ahigh fiveon GurgleMentionedthe surveyat the endof your callOfferedHomeServe3 times in arowMade 5HomeServeoffersPromotedour SocialTariffSent aPAYGstatementOffered HSto a housenumberover 99A customertalks aboutthe weatherHomeServeoffered butcustomerwas not theowner

Homeserve - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
N
3
N
4
I
5
O
6
I
7
I
8
O
9
I
10
N
11
O
12
G
13
B
14
B
15
G
16
G
17
G
18
G
19
N
20
O
21
I
22
N
23
B
24
B
25
B
  1. O-Made a HomeServe offer
  2. N-Mentioned the bank holiday weekend to a customer
  3. N-Two HomeServe offers in a row
  4. I-Amended payment plan
  5. O-Sent a text message to a customer
  6. I-Offered HomeServe within a COO
  7. I-Send a thank you/well done to a colleague
  8. O-Updated a customers name
  9. I-Sent a selfie to your TM holding the offer card
  10. N-Completed agent sign up for My Account
  11. O-Signed up customer to PSR
  12. G-Made a HomeServe transfer
  13. B-Send your TM your best joke
  14. B-Customer has asked if you're working from home
  15. G-Used My Account agent view
  16. G-Helped with a My Account query
  17. G-Sent a high five on Gurgle
  18. G-Mentioned the survey at the end of your call
  19. N-Offered HomeServe 3 times in a row
  20. O-Made 5 HomeServe offers
  21. I-Promoted our Social Tariff
  22. N-Sent a PAYG statement
  23. B-Offered HS to a house number over 99
  24. B-A customer talks about the weather
  25. B-HomeServe offered but customer was not the owner