A customertalks aboutthe weatherMentionedthe surveyat the endof your callCompletedagent signup for MyAccountMade 5HomeServeoffersCustomerhas asked ifyou'reworking fromhomeUsed MyAccountagentviewSent a selfieto your TMholding theoffer cardSend athankyou/welldone to acolleagueSigned upcustomerto PSRMentionedthe bankholidayweekend toa customerUpdated acustomersnameOffered HSto a housenumberover 99Promotedour SocialTariffHomeServeoffered butcustomerwas not theownerOfferedHomeServe3 times in arowMade aHomeServetransferAmendedpaymentplanSend yourTM yourbest jokeOfferedHomeServewithin aCOOHelpedwith a MyAccountqueryTwoHomeServeoffers in arowSent ahigh fiveon GurgleSent aPAYGstatementSent a textmessageto acustomerMade aHomeServeofferA customertalks aboutthe weatherMentionedthe surveyat the endof your callCompletedagent signup for MyAccountMade 5HomeServeoffersCustomerhas asked ifyou'reworking fromhomeUsed MyAccountagentviewSent a selfieto your TMholding theoffer cardSend athankyou/welldone to acolleagueSigned upcustomerto PSRMentionedthe bankholidayweekend toa customerUpdated acustomersnameOffered HSto a housenumberover 99Promotedour SocialTariffHomeServeoffered butcustomerwas not theownerOfferedHomeServe3 times in arowMade aHomeServetransferAmendedpaymentplanSend yourTM yourbest jokeOfferedHomeServewithin aCOOHelpedwith a MyAccountqueryTwoHomeServeoffers in arowSent ahigh fiveon GurgleSent aPAYGstatementSent a textmessageto acustomerMade aHomeServeoffer

Homeserve - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
G
3
N
4
O
5
B
6
G
7
I
8
I
9
O
10
N
11
O
12
B
13
I
14
B
15
N
16
G
17
I
18
B
19
I
20
G
21
N
22
G
23
N
24
O
25
O
  1. B-A customer talks about the weather
  2. G-Mentioned the survey at the end of your call
  3. N-Completed agent sign up for My Account
  4. O-Made 5 HomeServe offers
  5. B-Customer has asked if you're working from home
  6. G-Used My Account agent view
  7. I-Sent a selfie to your TM holding the offer card
  8. I-Send a thank you/well done to a colleague
  9. O-Signed up customer to PSR
  10. N-Mentioned the bank holiday weekend to a customer
  11. O-Updated a customers name
  12. B-Offered HS to a house number over 99
  13. I-Promoted our Social Tariff
  14. B-HomeServe offered but customer was not the owner
  15. N-Offered HomeServe 3 times in a row
  16. G-Made a HomeServe transfer
  17. I-Amended payment plan
  18. B-Send your TM your best joke
  19. I-Offered HomeServe within a COO
  20. G-Helped with a My Account query
  21. N-Two HomeServe offers in a row
  22. G-Sent a high five on Gurgle
  23. N-Sent a PAYG statement
  24. O-Sent a text message to a customer
  25. O-Made a HomeServe offer