(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Free!
ask for immediate feed back of service received with you to 3 different client
greet 5 regular clients by name
ask "other than your visit today, please tell me how all of your banking is going?"
Position 5 NPS surveys per day
warmly welcome client to your wicket
deliver value beyond banking conversation
use client's name through out interaction
recognize 3 team member for providing great client experience
proactively provide 1 additional advice to 5 clients
complete a "show me" moment with 10 clients this week
