NewDocumentReceivedPerformNewEnrollmentReviewDiagnosiscodeupdatedSelfDisclosureFormPotentialDuplicateMasterPatientFollow upon FailedFaxPerformIntroCallFollowup withHCPFollowup withPatientPerformReverificationReviewVerbalAddressVerifiedFollow up onmanagementreviewFollow uponinsuranceinformationTransferredInboundCallFollow uponTherapyStatusCoordinateReplacementShipmentCloseServiceRequestAccountManagementReviewC&RServiceRequestFree!NewDocumentReceivedPerformNewEnrollmentReviewDiagnosiscodeupdatedSelfDisclosureFormPotentialDuplicateMasterPatientFollow upon FailedFaxPerformIntroCallFollowup withHCPFollowup withPatientPerformReverificationReviewVerbalAddressVerifiedFollow up onmanagementreviewFollow uponinsuranceinformationTransferredInboundCallFollow uponTherapyStatusCoordinateReplacementShipmentCloseServiceRequestAccountManagementReviewC&RServiceRequestFree!

FA REFRESHER BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. New Document Received
  2. Perform New Enrollment Review
  3. Diagnosis code updated
  4. Self Disclosure Form
  5. Potential Duplicate Master Patient
  6. Follow up on Failed Fax
  7. Perform Intro Call
  8. Follow up with HCP
  9. Follow up with Patient
  10. Perform Reverification Review
  11. Verbal Address Verified
  12. Follow up on management review
  13. Follow up on insurance information
  14. Transferred Inbound Call
  15. Follow up on Therapy Status
  16. Coordinate Replacement Shipment
  17. Close Service Request
  18. Account Management
  19. Review C&R Service Request
  20. Free!