VerbalAddressVerifiedFollowup withHCPFollow upon FailedFaxFollow uponTherapyStatusCloseServiceRequestTransferredInboundCallFollow up onmanagementreviewNewDocumentReceivedPerformNewEnrollmentReviewFree!PerformIntroCallReviewC&RServiceRequestAccountManagementFollow uponinsuranceinformationSelfDisclosureFormDiagnosiscodeupdatedPotentialDuplicateMasterPatientFollowup withPatientPerformReverificationReviewCoordinateReplacementShipmentVerbalAddressVerifiedFollowup withHCPFollow upon FailedFaxFollow uponTherapyStatusCloseServiceRequestTransferredInboundCallFollow up onmanagementreviewNewDocumentReceivedPerformNewEnrollmentReviewFree!PerformIntroCallReviewC&RServiceRequestAccountManagementFollow uponinsuranceinformationSelfDisclosureFormDiagnosiscodeupdatedPotentialDuplicateMasterPatientFollowup withPatientPerformReverificationReviewCoordinateReplacementShipment

FA REFRESHER BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Verbal Address Verified
  2. Follow up with HCP
  3. Follow up on Failed Fax
  4. Follow up on Therapy Status
  5. Close Service Request
  6. Transferred Inbound Call
  7. Follow up on management review
  8. New Document Received
  9. Perform New Enrollment Review
  10. Free!
  11. Perform Intro Call
  12. Review C&R Service Request
  13. Account Management
  14. Follow up on insurance information
  15. Self Disclosure Form
  16. Diagnosis code updated
  17. Potential Duplicate Master Patient
  18. Follow up with Patient
  19. Perform Reverification Review
  20. Coordinate Replacement Shipment