VerbalAddressVerifiedTransferredInboundCallPerformIntroCallFollowup withHCPFollowup withPatientPerformNewEnrollmentReviewFollow uponinsuranceinformationDiagnosiscodeupdatedReviewC&RServiceRequestSelfDisclosureFormPerformReverificationReviewAccountManagementFollow uponTherapyStatusFree!NewDocumentReceivedCloseServiceRequestFollow upon FailedFaxFollow up onmanagementreviewCoordinateReplacementShipmentPotentialDuplicateMasterPatientVerbalAddressVerifiedTransferredInboundCallPerformIntroCallFollowup withHCPFollowup withPatientPerformNewEnrollmentReviewFollow uponinsuranceinformationDiagnosiscodeupdatedReviewC&RServiceRequestSelfDisclosureFormPerformReverificationReviewAccountManagementFollow uponTherapyStatusFree!NewDocumentReceivedCloseServiceRequestFollow upon FailedFaxFollow up onmanagementreviewCoordinateReplacementShipmentPotentialDuplicateMasterPatient

FA REFRESHER BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Verbal Address Verified
  2. Transferred Inbound Call
  3. Perform Intro Call
  4. Follow up with HCP
  5. Follow up with Patient
  6. Perform New Enrollment Review
  7. Follow up on insurance information
  8. Diagnosis code updated
  9. Review C&R Service Request
  10. Self Disclosure Form
  11. Perform Reverification Review
  12. Account Management
  13. Follow up on Therapy Status
  14. Free!
  15. New Document Received
  16. Close Service Request
  17. Follow up on Failed Fax
  18. Follow up on management review
  19. Coordinate Replacement Shipment
  20. Potential Duplicate Master Patient