VerbalAddressVerifiedPotentialDuplicateMasterPatientFollowup withHCPPerformReverificationReviewSelfDisclosureFormFollow uponinsuranceinformationTransferredInboundCallPerformNewEnrollmentReviewPerformIntroCallAccountManagementCoordinateReplacementShipmentFollowup withPatientNewDocumentReceivedFollow up onmanagementreviewCloseServiceRequestFree!DiagnosiscodeupdatedReviewC&RServiceRequestFollow upon FailedFaxFollow uponTherapyStatusVerbalAddressVerifiedPotentialDuplicateMasterPatientFollowup withHCPPerformReverificationReviewSelfDisclosureFormFollow uponinsuranceinformationTransferredInboundCallPerformNewEnrollmentReviewPerformIntroCallAccountManagementCoordinateReplacementShipmentFollowup withPatientNewDocumentReceivedFollow up onmanagementreviewCloseServiceRequestFree!DiagnosiscodeupdatedReviewC&RServiceRequestFollow upon FailedFaxFollow uponTherapyStatus

FA REFRESHER BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Verbal Address Verified
  2. Potential Duplicate Master Patient
  3. Follow up with HCP
  4. Perform Reverification Review
  5. Self Disclosure Form
  6. Follow up on insurance information
  7. Transferred Inbound Call
  8. Perform New Enrollment Review
  9. Perform Intro Call
  10. Account Management
  11. Coordinate Replacement Shipment
  12. Follow up with Patient
  13. New Document Received
  14. Follow up on management review
  15. Close Service Request
  16. Free!
  17. Diagnosis code updated
  18. Review C&R Service Request
  19. Follow up on Failed Fax
  20. Follow up on Therapy Status