AccountManagementReviewC&RServiceRequestFollow uponTherapyStatusPerformReverificationReviewFollow upon FailedFaxPerformNewEnrollmentReviewFollowup withHCPSelfDisclosureFormVerbalAddressVerifiedPotentialDuplicateMasterPatientNewDocumentReceivedCoordinateReplacementShipmentCloseServiceRequestDiagnosiscodeupdatedFree!Follow up onmanagementreviewPerformIntroCallTransferredInboundCallFollow uponinsuranceinformationFollowup withPatientAccountManagementReviewC&RServiceRequestFollow uponTherapyStatusPerformReverificationReviewFollow upon FailedFaxPerformNewEnrollmentReviewFollowup withHCPSelfDisclosureFormVerbalAddressVerifiedPotentialDuplicateMasterPatientNewDocumentReceivedCoordinateReplacementShipmentCloseServiceRequestDiagnosiscodeupdatedFree!Follow up onmanagementreviewPerformIntroCallTransferredInboundCallFollow uponinsuranceinformationFollowup withPatient

FA REFRESHER BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Account Management
  2. Review C&R Service Request
  3. Follow up on Therapy Status
  4. Perform Reverification Review
  5. Follow up on Failed Fax
  6. Perform New Enrollment Review
  7. Follow up with HCP
  8. Self Disclosure Form
  9. Verbal Address Verified
  10. Potential Duplicate Master Patient
  11. New Document Received
  12. Coordinate Replacement Shipment
  13. Close Service Request
  14. Diagnosis code updated
  15. Free!
  16. Follow up on management review
  17. Perform Intro Call
  18. Transferred Inbound Call
  19. Follow up on insurance information
  20. Follow up with Patient