SelfDisclosureFormVerbalAddressVerifiedPotentialDuplicateMasterPatientFollow upon FailedFaxFollow uponinsuranceinformationFollowup withHCPFollow uponTherapyStatusCloseServiceRequestNewDocumentReceivedCoordinateReplacementShipmentReviewC&RServiceRequestTransferredInboundCallAccountManagementPerformIntroCallPerformReverificationReviewFollowup withPatientDiagnosiscodeupdatedFollow up onmanagementreviewPerformNewEnrollmentReviewFree!SelfDisclosureFormVerbalAddressVerifiedPotentialDuplicateMasterPatientFollow upon FailedFaxFollow uponinsuranceinformationFollowup withHCPFollow uponTherapyStatusCloseServiceRequestNewDocumentReceivedCoordinateReplacementShipmentReviewC&RServiceRequestTransferredInboundCallAccountManagementPerformIntroCallPerformReverificationReviewFollowup withPatientDiagnosiscodeupdatedFollow up onmanagementreviewPerformNewEnrollmentReviewFree!

FA REFRESHER BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Self Disclosure Form
  2. Verbal Address Verified
  3. Potential Duplicate Master Patient
  4. Follow up on Failed Fax
  5. Follow up on insurance information
  6. Follow up with HCP
  7. Follow up on Therapy Status
  8. Close Service Request
  9. New Document Received
  10. Coordinate Replacement Shipment
  11. Review C&R Service Request
  12. Transferred Inbound Call
  13. Account Management
  14. Perform Intro Call
  15. Perform Reverification Review
  16. Follow up with Patient
  17. Diagnosis code updated
  18. Follow up on management review
  19. Perform New Enrollment Review
  20. Free!