CloseServiceRequestAccountManagementDiagnosiscodeupdatedSelfDisclosureFormFollow uponinsuranceinformationPerformNewEnrollmentReviewPerformReverificationReviewFollow uponTherapyStatusFollowup withHCPFollow up onmanagementreviewNewDocumentReceivedFollow upon FailedFaxFollowup withPatientTransferredInboundCallReviewC&RServiceRequestPotentialDuplicateMasterPatientPerformIntroCallVerbalAddressVerifiedFree!CoordinateReplacementShipmentCloseServiceRequestAccountManagementDiagnosiscodeupdatedSelfDisclosureFormFollow uponinsuranceinformationPerformNewEnrollmentReviewPerformReverificationReviewFollow uponTherapyStatusFollowup withHCPFollow up onmanagementreviewNewDocumentReceivedFollow upon FailedFaxFollowup withPatientTransferredInboundCallReviewC&RServiceRequestPotentialDuplicateMasterPatientPerformIntroCallVerbalAddressVerifiedFree!CoordinateReplacementShipment

FA REFRESHER BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Close Service Request
  2. Account Management
  3. Diagnosis code updated
  4. Self Disclosure Form
  5. Follow up on insurance information
  6. Perform New Enrollment Review
  7. Perform Reverification Review
  8. Follow up on Therapy Status
  9. Follow up with HCP
  10. Follow up on management review
  11. New Document Received
  12. Follow up on Failed Fax
  13. Follow up with Patient
  14. Transferred Inbound Call
  15. Review C&R Service Request
  16. Potential Duplicate Master Patient
  17. Perform Intro Call
  18. Verbal Address Verified
  19. Free!
  20. Coordinate Replacement Shipment