VerbalAddressVerifiedFollowup withHCPCloseServiceRequestFollowup withPatientFollow uponinsuranceinformationCoordinateReplacementShipmentDiagnosiscodeupdatedAccountManagementPerformNewEnrollmentReviewFollow uponTherapyStatusFollow up onmanagementreviewTransferredInboundCallReviewC&RServiceRequestFollow upon FailedFaxFree!SelfDisclosureFormPerformReverificationReviewPotentialDuplicateMasterPatientPerformIntroCallNewDocumentReceivedVerbalAddressVerifiedFollowup withHCPCloseServiceRequestFollowup withPatientFollow uponinsuranceinformationCoordinateReplacementShipmentDiagnosiscodeupdatedAccountManagementPerformNewEnrollmentReviewFollow uponTherapyStatusFollow up onmanagementreviewTransferredInboundCallReviewC&RServiceRequestFollow upon FailedFaxFree!SelfDisclosureFormPerformReverificationReviewPotentialDuplicateMasterPatientPerformIntroCallNewDocumentReceived

FA REFRESHER BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Verbal Address Verified
  2. Follow up with HCP
  3. Close Service Request
  4. Follow up with Patient
  5. Follow up on insurance information
  6. Coordinate Replacement Shipment
  7. Diagnosis code updated
  8. Account Management
  9. Perform New Enrollment Review
  10. Follow up on Therapy Status
  11. Follow up on management review
  12. Transferred Inbound Call
  13. Review C&R Service Request
  14. Follow up on Failed Fax
  15. Free!
  16. Self Disclosure Form
  17. Perform Reverification Review
  18. Potential Duplicate Master Patient
  19. Perform Intro Call
  20. New Document Received