Keep timegaps below30 minutesfor 1 daySet up 5ACH/RCCin one dayReach 55incomingcalls in 1dayGet the firstpaymentfrom a newcustomerPerfectattendancefor a weekBe on timefor 5consecutivedaysGet abuyback orwrite offaccount upto datePresent atopic in aweeklymeetingScore100% ona scoredcallPass aquick testwith 100%Complete5 TLO'sHelpanswer acoworker'squestionConvince anewcustomer toset upRCC/ACHReceive acomplimentfrom acustomerComplete anew hireobservationComplimenta coworkerGet a$20,000saveReach 47incomingcalls in 1dayGet 5saves in1 dayGet ashout outfrom a ULReach 60calls inone dayReach60 callsin 1 dayCalmdown anupsetcustomerGet a$15,000saveKeep timegaps below30 minutesfor 1 daySet up 5ACH/RCCin one dayReach 55incomingcalls in 1dayGet the firstpaymentfrom a newcustomerPerfectattendancefor a weekBe on timefor 5consecutivedaysGet abuyback orwrite offaccount upto datePresent atopic in aweeklymeetingScore100% ona scoredcallPass aquick testwith 100%Complete5 TLO'sHelpanswer acoworker'squestionConvince anewcustomer toset upRCC/ACHReceive acomplimentfrom acustomerComplete anew hireobservationComplimenta coworkerGet a$20,000saveReach 47incomingcalls in 1dayGet 5saves in1 dayGet ashout outfrom a ULReach 60calls inone dayReach60 callsin 1 dayCalmdown anupsetcustomerGet a$15,000save

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Keep time gaps below 30 minutes for 1 day
  2. Set up 5 ACH/RCC in one day
  3. Reach 55 incoming calls in 1 day
  4. Get the first payment from a new customer
  5. Perfect attendance for a week
  6. Be on time for 5 consecutive days
  7. Get a buyback or write off account up to date
  8. Present a topic in a weekly meeting
  9. Score 100% on a scored call
  10. Pass a quick test with 100%
  11. Complete 5 TLO's
  12. Help answer a coworker's question
  13. Convince a new customer to set up RCC/ACH
  14. Receive a compliment from a customer
  15. Complete a new hire observation
  16. Compliment a coworker
  17. Get a $20,000 save
  18. Reach 47 incoming calls in 1 day
  19. Get 5 saves in 1 day
  20. Get a shout out from a UL
  21. Reach 60 calls in one day
  22. Reach 60 calls in 1 day
  23. Calm down an upset customer
  24. Get a $15,000 save