Convince anewcustomer toset upRCC/ACHPass aquick testwith 100%Get ashout outfrom a ULReach 47incomingcalls in 1dayGet a$20,000saveGet 5saves in1 dayHelpanswer acoworker'squestionScore100% ona scoredcallCalmdown anupsetcustomerComplete5 TLO'sComplimenta coworkerPresent atopic in aweeklymeetingKeep timegaps below30 minutesfor 1 dayGet the firstpaymentfrom a newcustomerBe on timefor 5consecutivedaysPerfectattendancefor a weekReach60 callsin 1 daySet up 5ACH/RCCin one dayReceive acomplimentfrom acustomerGet abuyback orwrite offaccount upto dateComplete anew hireobservationReach 60calls inone dayGet a$15,000saveReach 55incomingcalls in 1dayConvince anewcustomer toset upRCC/ACHPass aquick testwith 100%Get ashout outfrom a ULReach 47incomingcalls in 1dayGet a$20,000saveGet 5saves in1 dayHelpanswer acoworker'squestionScore100% ona scoredcallCalmdown anupsetcustomerComplete5 TLO'sComplimenta coworkerPresent atopic in aweeklymeetingKeep timegaps below30 minutesfor 1 dayGet the firstpaymentfrom a newcustomerBe on timefor 5consecutivedaysPerfectattendancefor a weekReach60 callsin 1 daySet up 5ACH/RCCin one dayReceive acomplimentfrom acustomerGet abuyback orwrite offaccount upto dateComplete anew hireobservationReach 60calls inone dayGet a$15,000saveReach 55incomingcalls in 1day

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Convince a new customer to set up RCC/ACH
  2. Pass a quick test with 100%
  3. Get a shout out from a UL
  4. Reach 47 incoming calls in 1 day
  5. Get a $20,000 save
  6. Get 5 saves in 1 day
  7. Help answer a coworker's question
  8. Score 100% on a scored call
  9. Calm down an upset customer
  10. Complete 5 TLO's
  11. Compliment a coworker
  12. Present a topic in a weekly meeting
  13. Keep time gaps below 30 minutes for 1 day
  14. Get the first payment from a new customer
  15. Be on time for 5 consecutive days
  16. Perfect attendance for a week
  17. Reach 60 calls in 1 day
  18. Set up 5 ACH/RCC in one day
  19. Receive a compliment from a customer
  20. Get a buyback or write off account up to date
  21. Complete a new hire observation
  22. Reach 60 calls in one day
  23. Get a $15,000 save
  24. Reach 55 incoming calls in 1 day