Keep timegaps below30 minutesfor 1 dayReach 47incomingcalls in 1dayGet ashout outfrom a ULBe on timefor 5consecutivedaysComplete anew hireobservationGet a$20,000savePerfectattendancefor a weekPass aquick testwith 100%Calmdown anupsetcustomerSet up 5ACH/RCCin one dayGet abuyback orwrite offaccount upto dateConvince anewcustomer toset upRCC/ACHReceive acomplimentfrom acustomerGet the firstpaymentfrom a newcustomerHelpanswer acoworker'squestionComplimenta coworkerReach60 callsin 1 dayPresent atopic in aweeklymeetingReach 60calls inone dayReach 55incomingcalls in 1dayGet 5saves in1 dayGet a$15,000saveComplete5 TLO'sScore100% ona scoredcallKeep timegaps below30 minutesfor 1 dayReach 47incomingcalls in 1dayGet ashout outfrom a ULBe on timefor 5consecutivedaysComplete anew hireobservationGet a$20,000savePerfectattendancefor a weekPass aquick testwith 100%Calmdown anupsetcustomerSet up 5ACH/RCCin one dayGet abuyback orwrite offaccount upto dateConvince anewcustomer toset upRCC/ACHReceive acomplimentfrom acustomerGet the firstpaymentfrom a newcustomerHelpanswer acoworker'squestionComplimenta coworkerReach60 callsin 1 dayPresent atopic in aweeklymeetingReach 60calls inone dayReach 55incomingcalls in 1dayGet 5saves in1 dayGet a$15,000saveComplete5 TLO'sScore100% ona scoredcall

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Keep time gaps below 30 minutes for 1 day
  2. Reach 47 incoming calls in 1 day
  3. Get a shout out from a UL
  4. Be on time for 5 consecutive days
  5. Complete a new hire observation
  6. Get a $20,000 save
  7. Perfect attendance for a week
  8. Pass a quick test with 100%
  9. Calm down an upset customer
  10. Set up 5 ACH/RCC in one day
  11. Get a buyback or write off account up to date
  12. Convince a new customer to set up RCC/ACH
  13. Receive a compliment from a customer
  14. Get the first payment from a new customer
  15. Help answer a coworker's question
  16. Compliment a coworker
  17. Reach 60 calls in 1 day
  18. Present a topic in a weekly meeting
  19. Reach 60 calls in one day
  20. Reach 55 incoming calls in 1 day
  21. Get 5 saves in 1 day
  22. Get a $15,000 save
  23. Complete 5 TLO's
  24. Score 100% on a scored call