Convince anewcustomer toset upRCC/ACHGet a$20,000saveGet the firstpaymentfrom a newcustomerReach 60calls inone dayGet abuyback orwrite offaccount upto dateComplimenta coworkerReceive acomplimentfrom acustomerScore100% ona scoredcallPerfectattendancefor a weekGet 5saves in1 dayBe on timefor 5consecutivedaysGet ashout outfrom a ULKeep timegaps below30 minutesfor 1 dayCalmdown anupsetcustomerReach60 callsin 1 dayComplete5 TLO'sReach 47incomingcalls in 1dayPass aquick testwith 100%Helpanswer acoworker'squestionSet up 5ACH/RCCin one dayReach 55incomingcalls in 1dayComplete anew hireobservationPresent atopic in aweeklymeetingGet a$15,000saveConvince anewcustomer toset upRCC/ACHGet a$20,000saveGet the firstpaymentfrom a newcustomerReach 60calls inone dayGet abuyback orwrite offaccount upto dateComplimenta coworkerReceive acomplimentfrom acustomerScore100% ona scoredcallPerfectattendancefor a weekGet 5saves in1 dayBe on timefor 5consecutivedaysGet ashout outfrom a ULKeep timegaps below30 minutesfor 1 dayCalmdown anupsetcustomerReach60 callsin 1 dayComplete5 TLO'sReach 47incomingcalls in 1dayPass aquick testwith 100%Helpanswer acoworker'squestionSet up 5ACH/RCCin one dayReach 55incomingcalls in 1dayComplete anew hireobservationPresent atopic in aweeklymeetingGet a$15,000save

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Convince a new customer to set up RCC/ACH
  2. Get a $20,000 save
  3. Get the first payment from a new customer
  4. Reach 60 calls in one day
  5. Get a buyback or write off account up to date
  6. Compliment a coworker
  7. Receive a compliment from a customer
  8. Score 100% on a scored call
  9. Perfect attendance for a week
  10. Get 5 saves in 1 day
  11. Be on time for 5 consecutive days
  12. Get a shout out from a UL
  13. Keep time gaps below 30 minutes for 1 day
  14. Calm down an upset customer
  15. Reach 60 calls in 1 day
  16. Complete 5 TLO's
  17. Reach 47 incoming calls in 1 day
  18. Pass a quick test with 100%
  19. Help answer a coworker's question
  20. Set up 5 ACH/RCC in one day
  21. Reach 55 incoming calls in 1 day
  22. Complete a new hire observation
  23. Present a topic in a weekly meeting
  24. Get a $15,000 save