Any escalation Offer SYP, VA, SYC Second verification (DD ETC) Refund check Slack Surf Check login activity Login issues Use confluence File a dispute Closed account IOV Block Profile update Check risks and limits Provide any SLA Go over transactions w/ CX Send a ZD Delivery status (card) Note last 4 of card Temp activation Dispute status update Profile update Declined transactions Branded closing MCD (any) Any escalation Offer SYP, VA, SYC Second verification (DD ETC) Refund check Slack Surf Check login activity Login issues Use confluence File a dispute Closed account IOV Block Profile update Check risks and limits Provide any SLA Go over transactions w/ CX Send a ZD Delivery status (card) Note last 4 of card Temp activation Dispute status update Profile update Declined transactions Branded closing MCD (any)
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Any escalation
Offer SYP, VA, SYC
Second verification (DD ETC)
Refund check
Slack Surf
Check login activity
Login issues
Use confluence
File a dispute
Closed account
IOV Block
Profile update
Check risks and limits
Provide any SLA
Go over transactions w/ CX
Send a ZD
Delivery status (card)
Note last 4 of card
Temp activation
Dispute status update
Profile update
Declined transactions
Branded closing
MCD (any)