Introducea customerto amanagerHi my nameis... I will behelping youtodayUse thecustomersname 3xAvoidmouthnoisesSend outa thankyou cardGet thecustomerto use yournameComplimentcustomeron theirshirtSoundfriendlywhenansweringthe phoneWish acustomera HappyBirthdayTell calleryou'reputting themon holdComplimentcustomeron their hairThank thecaller forholding.Make acustomerlaughMonogramthe callShakehandswith yourcustomerSoundfriendlywhenansweringHold thedoor for acustomerAnswerthe phonein 2 ringsI would behappy tohelpwhoever isnextBepreparedThankcustomerfor # ofyears with usHi. Howmay I helpyoutoday?AvoidexcusesUncoveradditionalneedthroughconversationIntroducea customerto amanagerHi my nameis... I will behelping youtodayUse thecustomersname 3xAvoidmouthnoisesSend outa thankyou cardGet thecustomerto use yournameComplimentcustomeron theirshirtSoundfriendlywhenansweringthe phoneWish acustomera HappyBirthdayTell calleryou'reputting themon holdComplimentcustomeron their hairThank thecaller forholding.Make acustomerlaughMonogramthe callShakehandswith yourcustomerSoundfriendlywhenansweringHold thedoor for acustomerAnswerthe phonein 2 ringsI would behappy tohelpwhoever isnextBepreparedThankcustomerfor # ofyears with usHi. Howmay I helpyoutoday?AvoidexcusesUncoveradditionalneedthroughconversation

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Introduce a customer to a manager
  2. Hi my name is... I will be helping you today
  3. Use the customers name 3x
  4. Avoid mouth noises
  5. Send out a thank you card
  6. Get the customer to use your name
  7. Compliment customer on their shirt
  8. Sound friendly when answering the phone
  9. Wish a customer a Happy Birthday
  10. Tell caller you're putting them on hold
  11. Compliment customer on their hair
  12. Thank the caller for holding.
  13. Make a customer laugh
  14. Monogram the call
  15. Shake hands with your customer
  16. Sound friendly when answering
  17. Hold the door for a customer
  18. Answer the phone in 2 rings
  19. I would be happy to help whoever is next
  20. Be prepared
  21. Thank customer for # of years with us
  22. Hi. How may I help you today?
  23. Avoid excuses
  24. Uncover additional need through conversation