SoundfriendlywhenansweringThank thecaller forholding.Introducea customerto amanagerShakehandswith yourcustomerSoundfriendlywhenansweringthe phoneUse thecustomersname 3xTell calleryou'reputting themon holdHi my nameis... I will behelping youtodayHold thedoor for acustomerAvoidmouthnoisesBepreparedAvoidexcusesSend outa thankyou cardMonogramthe callComplimentcustomeron theirshirtI would behappy tohelpwhoever isnextComplimentcustomeron their hairHi. Howmay I helpyoutoday?Get thecustomerto use yournameWish acustomera HappyBirthdayUncoveradditionalneedthroughconversationMake acustomerlaughAnswerthe phonein 2 ringsThankcustomerfor # ofyears with usSoundfriendlywhenansweringThank thecaller forholding.Introducea customerto amanagerShakehandswith yourcustomerSoundfriendlywhenansweringthe phoneUse thecustomersname 3xTell calleryou'reputting themon holdHi my nameis... I will behelping youtodayHold thedoor for acustomerAvoidmouthnoisesBepreparedAvoidexcusesSend outa thankyou cardMonogramthe callComplimentcustomeron theirshirtI would behappy tohelpwhoever isnextComplimentcustomeron their hairHi. Howmay I helpyoutoday?Get thecustomerto use yournameWish acustomera HappyBirthdayUncoveradditionalneedthroughconversationMake acustomerlaughAnswerthe phonein 2 ringsThankcustomerfor # ofyears with us

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sound friendly when answering
  2. Thank the caller for holding.
  3. Introduce a customer to a manager
  4. Shake hands with your customer
  5. Sound friendly when answering the phone
  6. Use the customers name 3x
  7. Tell caller you're putting them on hold
  8. Hi my name is... I will be helping you today
  9. Hold the door for a customer
  10. Avoid mouth noises
  11. Be prepared
  12. Avoid excuses
  13. Send out a thank you card
  14. Monogram the call
  15. Compliment customer on their shirt
  16. I would be happy to help whoever is next
  17. Compliment customer on their hair
  18. Hi. How may I help you today?
  19. Get the customer to use your name
  20. Wish a customer a Happy Birthday
  21. Uncover additional need through conversation
  22. Make a customer laugh
  23. Answer the phone in 2 rings
  24. Thank customer for # of years with us