Complimentcustomeron their hairSoundfriendlywhenansweringthe phoneSoundfriendlywhenansweringMonogramthe callShakehandswith yourcustomerUncoveradditionalneedthroughconversationAvoidexcusesAvoidmouthnoisesUse thecustomersname 3xComplimentcustomeron theirshirtIntroducea customerto amanagerWish acustomera HappyBirthdayHi. Howmay I helpyoutoday?Get thecustomerto use yournameAnswerthe phonein 2 ringsThank thecaller forholding.Tell calleryou'reputting themon holdBepreparedHi my nameis... I will behelping youtodayI would behappy tohelpwhoever isnextMake acustomerlaughThankcustomerfor # ofyears with usHold thedoor for acustomerSend outa thankyou cardComplimentcustomeron their hairSoundfriendlywhenansweringthe phoneSoundfriendlywhenansweringMonogramthe callShakehandswith yourcustomerUncoveradditionalneedthroughconversationAvoidexcusesAvoidmouthnoisesUse thecustomersname 3xComplimentcustomeron theirshirtIntroducea customerto amanagerWish acustomera HappyBirthdayHi. Howmay I helpyoutoday?Get thecustomerto use yournameAnswerthe phonein 2 ringsThank thecaller forholding.Tell calleryou'reputting themon holdBepreparedHi my nameis... I will behelping youtodayI would behappy tohelpwhoever isnextMake acustomerlaughThankcustomerfor # ofyears with usHold thedoor for acustomerSend outa thankyou card

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Compliment customer on their hair
  2. Sound friendly when answering the phone
  3. Sound friendly when answering
  4. Monogram the call
  5. Shake hands with your customer
  6. Uncover additional need through conversation
  7. Avoid excuses
  8. Avoid mouth noises
  9. Use the customers name 3x
  10. Compliment customer on their shirt
  11. Introduce a customer to a manager
  12. Wish a customer a Happy Birthday
  13. Hi. How may I help you today?
  14. Get the customer to use your name
  15. Answer the phone in 2 rings
  16. Thank the caller for holding.
  17. Tell caller you're putting them on hold
  18. Be prepared
  19. Hi my name is... I will be helping you today
  20. I would be happy to help whoever is next
  21. Make a customer laugh
  22. Thank customer for # of years with us
  23. Hold the door for a customer
  24. Send out a thank you card