Wish acustomera HappyBirthdayAvoidmouthnoisesMake acustomerlaughMonogramthe callSoundfriendlywhenansweringthe phoneShakehandswith yourcustomerUse thecustomersname 3xTell calleryou'reputting themon holdHi. Howmay I helpyoutoday?Complimentcustomeron theirshirtBepreparedGet thecustomerto use yournameSoundfriendlywhenansweringAnswerthe phonein 2 ringsHold thedoor for acustomerThankcustomerfor # ofyears with usAvoidexcusesHi my nameis... I will behelping youtodaySend outa thankyou cardUncoveradditionalneedthroughconversationComplimentcustomeron their hairThank thecaller forholding.Introducea customerto amanagerI would behappy tohelpwhoever isnextWish acustomera HappyBirthdayAvoidmouthnoisesMake acustomerlaughMonogramthe callSoundfriendlywhenansweringthe phoneShakehandswith yourcustomerUse thecustomersname 3xTell calleryou'reputting themon holdHi. Howmay I helpyoutoday?Complimentcustomeron theirshirtBepreparedGet thecustomerto use yournameSoundfriendlywhenansweringAnswerthe phonein 2 ringsHold thedoor for acustomerThankcustomerfor # ofyears with usAvoidexcusesHi my nameis... I will behelping youtodaySend outa thankyou cardUncoveradditionalneedthroughconversationComplimentcustomeron their hairThank thecaller forholding.Introducea customerto amanagerI would behappy tohelpwhoever isnext

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Wish a customer a Happy Birthday
  2. Avoid mouth noises
  3. Make a customer laugh
  4. Monogram the call
  5. Sound friendly when answering the phone
  6. Shake hands with your customer
  7. Use the customers name 3x
  8. Tell caller you're putting them on hold
  9. Hi. How may I help you today?
  10. Compliment customer on their shirt
  11. Be prepared
  12. Get the customer to use your name
  13. Sound friendly when answering
  14. Answer the phone in 2 rings
  15. Hold the door for a customer
  16. Thank customer for # of years with us
  17. Avoid excuses
  18. Hi my name is... I will be helping you today
  19. Send out a thank you card
  20. Uncover additional need through conversation
  21. Compliment customer on their hair
  22. Thank the caller for holding.
  23. Introduce a customer to a manager
  24. I would be happy to help whoever is next