Sound friendly when answering Thank the caller for holding. Introduce a customer to a manager Shake hands with your customer Sound friendly when answering the phone Use the customers name 3x Tell caller you're putting them on hold Hi my name is... I will be helping you today Hold the door for a customer Avoid mouth noises Be prepared Avoid excuses Send out a thank you card Monogram the call Compliment customer on their shirt I would be happy to help whoever is next Compliment customer on their hair Hi. How may I help you today? Get the customer to use your name Wish a customer a Happy Birthday Uncover additional need through conversation Make a customer laugh Answer the phone in 2 rings Thank customer for # of years with us Sound friendly when answering Thank the caller for holding. Introduce a customer to a manager Shake hands with your customer Sound friendly when answering the phone Use the customers name 3x Tell caller you're putting them on hold Hi my name is... I will be helping you today Hold the door for a customer Avoid mouth noises Be prepared Avoid excuses Send out a thank you card Monogram the call Compliment customer on their shirt I would be happy to help whoever is next Compliment customer on their hair Hi. How may I help you today? Get the customer to use your name Wish a customer a Happy Birthday Uncover additional need through conversation Make a customer laugh Answer the phone in 2 rings Thank customer for # of years with us
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Sound friendly when answering
Thank the caller for holding.
Introduce a customer to a manager
Shake hands with your customer
Sound friendly when answering the phone
Use the customers name 3x
Tell caller you're putting them on hold
Hi my name is... I will be helping you today
Hold the door for a customer
Avoid mouth noises
Be prepared
Avoid excuses
Send out a thank you card
Monogram the call
Compliment customer on their shirt
I would be happy to help whoever is next
Compliment customer
on their hair
Hi. How may I help you today?
Get the customer to use your name
Wish a customer a Happy Birthday
Uncover additional need through conversation
Make a customer laugh
Answer the phone in 2 rings
Thank customer
for # of
years with us