Hold thedoor for acustomerHi my nameis... I will behelping youtodayAvoidexcusesComplimentcustomeron their hairComplimentcustomeron theirshirtSoundfriendlywhenansweringGet thecustomerto use yournameMonogramthe callBepreparedWish acustomera HappyBirthdayAvoidmouthnoisesAnswerthe phonein 2 ringsHi. Howmay I helpyoutoday?Send outa thankyou cardIntroducea customerto amanagerI would behappy tohelpwhoever isnextUncoveradditionalneedthroughconversationUse thecustomersname 3xSoundfriendlywhenansweringthe phoneThankcustomerfor # ofyears with usTell calleryou'reputting themon holdThank thecaller forholding.Shakehandswith yourcustomerMake acustomerlaughHold thedoor for acustomerHi my nameis... I will behelping youtodayAvoidexcusesComplimentcustomeron their hairComplimentcustomeron theirshirtSoundfriendlywhenansweringGet thecustomerto use yournameMonogramthe callBepreparedWish acustomera HappyBirthdayAvoidmouthnoisesAnswerthe phonein 2 ringsHi. Howmay I helpyoutoday?Send outa thankyou cardIntroducea customerto amanagerI would behappy tohelpwhoever isnextUncoveradditionalneedthroughconversationUse thecustomersname 3xSoundfriendlywhenansweringthe phoneThankcustomerfor # ofyears with usTell calleryou'reputting themon holdThank thecaller forholding.Shakehandswith yourcustomerMake acustomerlaugh

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Hold the door for a customer
  2. Hi my name is... I will be helping you today
  3. Avoid excuses
  4. Compliment customer on their hair
  5. Compliment customer on their shirt
  6. Sound friendly when answering
  7. Get the customer to use your name
  8. Monogram the call
  9. Be prepared
  10. Wish a customer a Happy Birthday
  11. Avoid mouth noises
  12. Answer the phone in 2 rings
  13. Hi. How may I help you today?
  14. Send out a thank you card
  15. Introduce a customer to a manager
  16. I would be happy to help whoever is next
  17. Uncover additional need through conversation
  18. Use the customers name 3x
  19. Sound friendly when answering the phone
  20. Thank customer for # of years with us
  21. Tell caller you're putting them on hold
  22. Thank the caller for holding.
  23. Shake hands with your customer
  24. Make a customer laugh