I would behappy tohelpwhoever isnextUse thecustomersname 3xThankcustomerfor # ofyears with usSoundfriendlywhenansweringBepreparedShakehandswith yourcustomerHold thedoor for acustomerMake acustomerlaughGet thecustomerto use yournameAnswerthe phonein 2 ringsHi. Howmay I helpyoutoday?Send outa thankyou cardAvoidexcusesIntroducea customerto amanagerHi my nameis... I will behelping youtodayTell calleryou'reputting themon holdThank thecaller forholding.Complimentcustomeron theirshirtComplimentcustomeron their hairMonogramthe callAvoidmouthnoisesWish acustomera HappyBirthdaySoundfriendlywhenansweringthe phoneUncoveradditionalneedthroughconversationI would behappy tohelpwhoever isnextUse thecustomersname 3xThankcustomerfor # ofyears with usSoundfriendlywhenansweringBepreparedShakehandswith yourcustomerHold thedoor for acustomerMake acustomerlaughGet thecustomerto use yournameAnswerthe phonein 2 ringsHi. Howmay I helpyoutoday?Send outa thankyou cardAvoidexcusesIntroducea customerto amanagerHi my nameis... I will behelping youtodayTell calleryou'reputting themon holdThank thecaller forholding.Complimentcustomeron theirshirtComplimentcustomeron their hairMonogramthe callAvoidmouthnoisesWish acustomera HappyBirthdaySoundfriendlywhenansweringthe phoneUncoveradditionalneedthroughconversation

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I would be happy to help whoever is next
  2. Use the customers name 3x
  3. Thank customer for # of years with us
  4. Sound friendly when answering
  5. Be prepared
  6. Shake hands with your customer
  7. Hold the door for a customer
  8. Make a customer laugh
  9. Get the customer to use your name
  10. Answer the phone in 2 rings
  11. Hi. How may I help you today?
  12. Send out a thank you card
  13. Avoid excuses
  14. Introduce a customer to a manager
  15. Hi my name is... I will be helping you today
  16. Tell caller you're putting them on hold
  17. Thank the caller for holding.
  18. Compliment customer on their shirt
  19. Compliment customer on their hair
  20. Monogram the call
  21. Avoid mouth noises
  22. Wish a customer a Happy Birthday
  23. Sound friendly when answering the phone
  24. Uncover additional need through conversation