Hi my nameis... I will behelping youtodayShakehandswith yourcustomerUse thecustomersname 3xHi. Howmay I helpyoutoday?Answerthe phonein 2 ringsBepreparedSoundfriendlywhenansweringthe phoneAvoidmouthnoisesThank thecaller forholding.Thankcustomerfor # ofyears with usI would behappy tohelpwhoever isnextTell calleryou'reputting themon holdComplimentcustomeron their hairSend outa thankyou cardUncoveradditionalneedthroughconversationSoundfriendlywhenansweringMake acustomerlaughMonogramthe callWish acustomera HappyBirthdayIntroducea customerto amanagerAvoidexcusesGet thecustomerto use yournameComplimentcustomeron theirshirtHold thedoor for acustomerHi my nameis... I will behelping youtodayShakehandswith yourcustomerUse thecustomersname 3xHi. Howmay I helpyoutoday?Answerthe phonein 2 ringsBepreparedSoundfriendlywhenansweringthe phoneAvoidmouthnoisesThank thecaller forholding.Thankcustomerfor # ofyears with usI would behappy tohelpwhoever isnextTell calleryou'reputting themon holdComplimentcustomeron their hairSend outa thankyou cardUncoveradditionalneedthroughconversationSoundfriendlywhenansweringMake acustomerlaughMonogramthe callWish acustomera HappyBirthdayIntroducea customerto amanagerAvoidexcusesGet thecustomerto use yournameComplimentcustomeron theirshirtHold thedoor for acustomer

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Hi my name is... I will be helping you today
  2. Shake hands with your customer
  3. Use the customers name 3x
  4. Hi. How may I help you today?
  5. Answer the phone in 2 rings
  6. Be prepared
  7. Sound friendly when answering the phone
  8. Avoid mouth noises
  9. Thank the caller for holding.
  10. Thank customer for # of years with us
  11. I would be happy to help whoever is next
  12. Tell caller you're putting them on hold
  13. Compliment customer on their hair
  14. Send out a thank you card
  15. Uncover additional need through conversation
  16. Sound friendly when answering
  17. Make a customer laugh
  18. Monogram the call
  19. Wish a customer a Happy Birthday
  20. Introduce a customer to a manager
  21. Avoid excuses
  22. Get the customer to use your name
  23. Compliment customer on their shirt
  24. Hold the door for a customer