SoundfriendlywhenansweringComplimentcustomeron their hairAnswerthe phonein 2 ringsUncoveradditionalneedthroughconversationComplimentcustomeron theirshirtI would behappy tohelpwhoever isnextSend outa thankyou cardTell calleryou'reputting themon holdIntroducea customerto amanagerAvoidmouthnoisesHold thedoor for acustomerThank thecaller forholding.Monogramthe callGet thecustomerto use yournameThankcustomerfor # ofyears with usSoundfriendlywhenansweringthe phoneAvoidexcusesWish acustomera HappyBirthdayShakehandswith yourcustomerHi. Howmay I helpyoutoday?Hi my nameis... I will behelping youtodayMake acustomerlaughUse thecustomersname 3xBepreparedSoundfriendlywhenansweringComplimentcustomeron their hairAnswerthe phonein 2 ringsUncoveradditionalneedthroughconversationComplimentcustomeron theirshirtI would behappy tohelpwhoever isnextSend outa thankyou cardTell calleryou'reputting themon holdIntroducea customerto amanagerAvoidmouthnoisesHold thedoor for acustomerThank thecaller forholding.Monogramthe callGet thecustomerto use yournameThankcustomerfor # ofyears with usSoundfriendlywhenansweringthe phoneAvoidexcusesWish acustomera HappyBirthdayShakehandswith yourcustomerHi. Howmay I helpyoutoday?Hi my nameis... I will behelping youtodayMake acustomerlaughUse thecustomersname 3xBeprepared

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sound friendly when answering
  2. Compliment customer on their hair
  3. Answer the phone in 2 rings
  4. Uncover additional need through conversation
  5. Compliment customer on their shirt
  6. I would be happy to help whoever is next
  7. Send out a thank you card
  8. Tell caller you're putting them on hold
  9. Introduce a customer to a manager
  10. Avoid mouth noises
  11. Hold the door for a customer
  12. Thank the caller for holding.
  13. Monogram the call
  14. Get the customer to use your name
  15. Thank customer for # of years with us
  16. Sound friendly when answering the phone
  17. Avoid excuses
  18. Wish a customer a Happy Birthday
  19. Shake hands with your customer
  20. Hi. How may I help you today?
  21. Hi my name is... I will be helping you today
  22. Make a customer laugh
  23. Use the customers name 3x
  24. Be prepared