Answerthe phonein 2 ringsSoundfriendlywhenansweringShakehandswith yourcustomerComplimentcustomeron their hairWish acustomera HappyBirthdayHold thedoor for acustomerAvoidmouthnoisesAvoidexcusesUse thecustomersname 3xThank thecaller forholding.Soundfriendlywhenansweringthe phoneGet thecustomerto use yournameUncoveradditionalneedthroughconversationMonogramthe callBepreparedI would behappy tohelpwhoever isnextSend outa thankyou cardIntroducea customerto amanagerMake acustomerlaughHi my nameis... I will behelping youtodayThankcustomerfor # ofyears with usHi. Howmay I helpyoutoday?Complimentcustomeron theirshirtTell calleryou'reputting themon holdAnswerthe phonein 2 ringsSoundfriendlywhenansweringShakehandswith yourcustomerComplimentcustomeron their hairWish acustomera HappyBirthdayHold thedoor for acustomerAvoidmouthnoisesAvoidexcusesUse thecustomersname 3xThank thecaller forholding.Soundfriendlywhenansweringthe phoneGet thecustomerto use yournameUncoveradditionalneedthroughconversationMonogramthe callBepreparedI would behappy tohelpwhoever isnextSend outa thankyou cardIntroducea customerto amanagerMake acustomerlaughHi my nameis... I will behelping youtodayThankcustomerfor # ofyears with usHi. Howmay I helpyoutoday?Complimentcustomeron theirshirtTell calleryou'reputting themon hold

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Answer the phone in 2 rings
  2. Sound friendly when answering
  3. Shake hands with your customer
  4. Compliment customer on their hair
  5. Wish a customer a Happy Birthday
  6. Hold the door for a customer
  7. Avoid mouth noises
  8. Avoid excuses
  9. Use the customers name 3x
  10. Thank the caller for holding.
  11. Sound friendly when answering the phone
  12. Get the customer to use your name
  13. Uncover additional need through conversation
  14. Monogram the call
  15. Be prepared
  16. I would be happy to help whoever is next
  17. Send out a thank you card
  18. Introduce a customer to a manager
  19. Make a customer laugh
  20. Hi my name is... I will be helping you today
  21. Thank customer for # of years with us
  22. Hi. How may I help you today?
  23. Compliment customer on their shirt
  24. Tell caller you're putting them on hold