UncoveradditionalneedthroughconversationSoundfriendlywhenansweringComplimentcustomeron theirshirtSend outa thankyou cardThank thecaller forholding.Make acustomerlaughI would behappy tohelpwhoever isnextShakehandswith yourcustomerComplimentcustomeron their hairAnswerthe phonein 2 ringsThankcustomerfor # ofyears with usBepreparedHi my nameis... I will behelping youtodayMonogramthe callWish acustomera HappyBirthdayHold thedoor for acustomerTell calleryou'reputting themon holdAvoidmouthnoisesAvoidexcusesGet thecustomerto use yournameUse thecustomersname 3xHi. Howmay I helpyoutoday?Introducea customerto amanagerSoundfriendlywhenansweringthe phoneUncoveradditionalneedthroughconversationSoundfriendlywhenansweringComplimentcustomeron theirshirtSend outa thankyou cardThank thecaller forholding.Make acustomerlaughI would behappy tohelpwhoever isnextShakehandswith yourcustomerComplimentcustomeron their hairAnswerthe phonein 2 ringsThankcustomerfor # ofyears with usBepreparedHi my nameis... I will behelping youtodayMonogramthe callWish acustomera HappyBirthdayHold thedoor for acustomerTell calleryou'reputting themon holdAvoidmouthnoisesAvoidexcusesGet thecustomerto use yournameUse thecustomersname 3xHi. Howmay I helpyoutoday?Introducea customerto amanagerSoundfriendlywhenansweringthe phone

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Uncover additional need through conversation
  2. Sound friendly when answering
  3. Compliment customer on their shirt
  4. Send out a thank you card
  5. Thank the caller for holding.
  6. Make a customer laugh
  7. I would be happy to help whoever is next
  8. Shake hands with your customer
  9. Compliment customer on their hair
  10. Answer the phone in 2 rings
  11. Thank customer for # of years with us
  12. Be prepared
  13. Hi my name is... I will be helping you today
  14. Monogram the call
  15. Wish a customer a Happy Birthday
  16. Hold the door for a customer
  17. Tell caller you're putting them on hold
  18. Avoid mouth noises
  19. Avoid excuses
  20. Get the customer to use your name
  21. Use the customers name 3x
  22. Hi. How may I help you today?
  23. Introduce a customer to a manager
  24. Sound friendly when answering the phone