Wish acustomera HappyBirthdayComplimentcustomeron theirshirtAvoidmouthnoisesAvoidexcusesTell calleryou'reputting themon holdMake acustomerlaughSoundfriendlywhenansweringHi. Howmay I helpyoutoday?Monogramthe callUse thecustomersname 3xSend outa thankyou cardThankcustomerfor # ofyears with usGet thecustomerto use yournameShakehandswith yourcustomerBepreparedIntroducea customerto amanagerSoundfriendlywhenansweringthe phoneHold thedoor for acustomerThank thecaller forholding.I would behappy tohelpwhoever isnextAnswerthe phonein 2 ringsComplimentcustomeron their hairUncoveradditionalneedthroughconversationHi my nameis... I will behelping youtodayWish acustomera HappyBirthdayComplimentcustomeron theirshirtAvoidmouthnoisesAvoidexcusesTell calleryou'reputting themon holdMake acustomerlaughSoundfriendlywhenansweringHi. Howmay I helpyoutoday?Monogramthe callUse thecustomersname 3xSend outa thankyou cardThankcustomerfor # ofyears with usGet thecustomerto use yournameShakehandswith yourcustomerBepreparedIntroducea customerto amanagerSoundfriendlywhenansweringthe phoneHold thedoor for acustomerThank thecaller forholding.I would behappy tohelpwhoever isnextAnswerthe phonein 2 ringsComplimentcustomeron their hairUncoveradditionalneedthroughconversationHi my nameis... I will behelping youtoday

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Wish a customer a Happy Birthday
  2. Compliment customer on their shirt
  3. Avoid mouth noises
  4. Avoid excuses
  5. Tell caller you're putting them on hold
  6. Make a customer laugh
  7. Sound friendly when answering
  8. Hi. How may I help you today?
  9. Monogram the call
  10. Use the customers name 3x
  11. Send out a thank you card
  12. Thank customer for # of years with us
  13. Get the customer to use your name
  14. Shake hands with your customer
  15. Be prepared
  16. Introduce a customer to a manager
  17. Sound friendly when answering the phone
  18. Hold the door for a customer
  19. Thank the caller for holding.
  20. I would be happy to help whoever is next
  21. Answer the phone in 2 rings
  22. Compliment customer on their hair
  23. Uncover additional need through conversation
  24. Hi my name is... I will be helping you today