Tell calleryou'reputting themon holdWish acustomera HappyBirthdaySoundfriendlywhenansweringAvoidexcusesMonogramthe callThankcustomerfor # ofyears with usMake acustomerlaughAvoidmouthnoisesGet thecustomerto use yournameUncoveradditionalneedthroughconversationHi. Howmay I helpyoutoday?I would behappy tohelpwhoever isnextThank thecaller forholding.Shakehandswith yourcustomerAnswerthe phonein 2 ringsHold thedoor for acustomerBepreparedSend outa thankyou cardComplimentcustomeron theirshirtIntroducea customerto amanagerSoundfriendlywhenansweringthe phoneComplimentcustomeron their hairUse thecustomersname 3xHi my nameis... I will behelping youtodayTell calleryou'reputting themon holdWish acustomera HappyBirthdaySoundfriendlywhenansweringAvoidexcusesMonogramthe callThankcustomerfor # ofyears with usMake acustomerlaughAvoidmouthnoisesGet thecustomerto use yournameUncoveradditionalneedthroughconversationHi. Howmay I helpyoutoday?I would behappy tohelpwhoever isnextThank thecaller forholding.Shakehandswith yourcustomerAnswerthe phonein 2 ringsHold thedoor for acustomerBepreparedSend outa thankyou cardComplimentcustomeron theirshirtIntroducea customerto amanagerSoundfriendlywhenansweringthe phoneComplimentcustomeron their hairUse thecustomersname 3xHi my nameis... I will behelping youtoday

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Tell caller you're putting them on hold
  2. Wish a customer a Happy Birthday
  3. Sound friendly when answering
  4. Avoid excuses
  5. Monogram the call
  6. Thank customer for # of years with us
  7. Make a customer laugh
  8. Avoid mouth noises
  9. Get the customer to use your name
  10. Uncover additional need through conversation
  11. Hi. How may I help you today?
  12. I would be happy to help whoever is next
  13. Thank the caller for holding.
  14. Shake hands with your customer
  15. Answer the phone in 2 rings
  16. Hold the door for a customer
  17. Be prepared
  18. Send out a thank you card
  19. Compliment customer on their shirt
  20. Introduce a customer to a manager
  21. Sound friendly when answering the phone
  22. Compliment customer on their hair
  23. Use the customers name 3x
  24. Hi my name is... I will be helping you today