Get thecustomerto use yournameMake acustomerlaughAvoidexcusesTell calleryou'reputting themon holdThankcustomerfor # ofyears with usHold thedoor for acustomerIntroducea customerto amanagerComplimentcustomeron theirshirtThank thecaller forholding.Shakehandswith yourcustomerUse thecustomersname 3xAvoidmouthnoisesUncoveradditionalneedthroughconversationHi my nameis... I will behelping youtodayComplimentcustomeron their hairSend outa thankyou cardSoundfriendlywhenansweringAnswerthe phonein 2 ringsBepreparedSoundfriendlywhenansweringthe phoneI would behappy tohelpwhoever isnextHi. Howmay I helpyoutoday?Wish acustomera HappyBirthdayMonogramthe callGet thecustomerto use yournameMake acustomerlaughAvoidexcusesTell calleryou'reputting themon holdThankcustomerfor # ofyears with usHold thedoor for acustomerIntroducea customerto amanagerComplimentcustomeron theirshirtThank thecaller forholding.Shakehandswith yourcustomerUse thecustomersname 3xAvoidmouthnoisesUncoveradditionalneedthroughconversationHi my nameis... I will behelping youtodayComplimentcustomeron their hairSend outa thankyou cardSoundfriendlywhenansweringAnswerthe phonein 2 ringsBepreparedSoundfriendlywhenansweringthe phoneI would behappy tohelpwhoever isnextHi. Howmay I helpyoutoday?Wish acustomera HappyBirthdayMonogramthe call

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Get the customer to use your name
  2. Make a customer laugh
  3. Avoid excuses
  4. Tell caller you're putting them on hold
  5. Thank customer for # of years with us
  6. Hold the door for a customer
  7. Introduce a customer to a manager
  8. Compliment customer on their shirt
  9. Thank the caller for holding.
  10. Shake hands with your customer
  11. Use the customers name 3x
  12. Avoid mouth noises
  13. Uncover additional need through conversation
  14. Hi my name is... I will be helping you today
  15. Compliment customer on their hair
  16. Send out a thank you card
  17. Sound friendly when answering
  18. Answer the phone in 2 rings
  19. Be prepared
  20. Sound friendly when answering the phone
  21. I would be happy to help whoever is next
  22. Hi. How may I help you today?
  23. Wish a customer a Happy Birthday
  24. Monogram the call