UncoveradditionalneedthroughconversationAnswerthe phonein 2 ringsMonogramthe callSend outa thankyou cardSoundfriendlywhenansweringUse thecustomersname 3xComplimentcustomeron their hairIntroducea customerto amanagerHold thedoor for acustomerThankcustomerfor # ofyears with usThank thecaller forholding.Wish acustomera HappyBirthdayAvoidmouthnoisesMake acustomerlaughGet thecustomerto use yournameComplimentcustomeron theirshirtSoundfriendlywhenansweringthe phoneShakehandswith yourcustomerTell calleryou'reputting themon holdAvoidexcusesBepreparedI would behappy tohelpwhoever isnextHi. Howmay I helpyoutoday?Hi my nameis... I will behelping youtodayUncoveradditionalneedthroughconversationAnswerthe phonein 2 ringsMonogramthe callSend outa thankyou cardSoundfriendlywhenansweringUse thecustomersname 3xComplimentcustomeron their hairIntroducea customerto amanagerHold thedoor for acustomerThankcustomerfor # ofyears with usThank thecaller forholding.Wish acustomera HappyBirthdayAvoidmouthnoisesMake acustomerlaughGet thecustomerto use yournameComplimentcustomeron theirshirtSoundfriendlywhenansweringthe phoneShakehandswith yourcustomerTell calleryou'reputting themon holdAvoidexcusesBepreparedI would behappy tohelpwhoever isnextHi. Howmay I helpyoutoday?Hi my nameis... I will behelping youtoday

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Uncover additional need through conversation
  2. Answer the phone in 2 rings
  3. Monogram the call
  4. Send out a thank you card
  5. Sound friendly when answering
  6. Use the customers name 3x
  7. Compliment customer on their hair
  8. Introduce a customer to a manager
  9. Hold the door for a customer
  10. Thank customer for # of years with us
  11. Thank the caller for holding.
  12. Wish a customer a Happy Birthday
  13. Avoid mouth noises
  14. Make a customer laugh
  15. Get the customer to use your name
  16. Compliment customer on their shirt
  17. Sound friendly when answering the phone
  18. Shake hands with your customer
  19. Tell caller you're putting them on hold
  20. Avoid excuses
  21. Be prepared
  22. I would be happy to help whoever is next
  23. Hi. How may I help you today?
  24. Hi my name is... I will be helping you today