Thank thecaller forholding.Complimentcustomeron their hairIntroducea customerto amanagerAvoidexcusesHold thedoor for acustomerSoundfriendlywhenansweringComplimentcustomeron theirshirtAvoidmouthnoisesHi my nameis... I will behelping youtodayUse thecustomersname 3xI would behappy tohelpwhoever isnextGet thecustomerto use yournameMake acustomerlaughWish acustomera HappyBirthdayHi. Howmay I helpyoutoday?Shakehandswith yourcustomerBepreparedSoundfriendlywhenansweringthe phoneSend outa thankyou cardAnswerthe phonein 2 ringsUncoveradditionalneedthroughconversationTell calleryou'reputting themon holdThankcustomerfor # ofyears with usMonogramthe callThank thecaller forholding.Complimentcustomeron their hairIntroducea customerto amanagerAvoidexcusesHold thedoor for acustomerSoundfriendlywhenansweringComplimentcustomeron theirshirtAvoidmouthnoisesHi my nameis... I will behelping youtodayUse thecustomersname 3xI would behappy tohelpwhoever isnextGet thecustomerto use yournameMake acustomerlaughWish acustomera HappyBirthdayHi. Howmay I helpyoutoday?Shakehandswith yourcustomerBepreparedSoundfriendlywhenansweringthe phoneSend outa thankyou cardAnswerthe phonein 2 ringsUncoveradditionalneedthroughconversationTell calleryou'reputting themon holdThankcustomerfor # ofyears with usMonogramthe call

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thank the caller for holding.
  2. Compliment customer on their hair
  3. Introduce a customer to a manager
  4. Avoid excuses
  5. Hold the door for a customer
  6. Sound friendly when answering
  7. Compliment customer on their shirt
  8. Avoid mouth noises
  9. Hi my name is... I will be helping you today
  10. Use the customers name 3x
  11. I would be happy to help whoever is next
  12. Get the customer to use your name
  13. Make a customer laugh
  14. Wish a customer a Happy Birthday
  15. Hi. How may I help you today?
  16. Shake hands with your customer
  17. Be prepared
  18. Sound friendly when answering the phone
  19. Send out a thank you card
  20. Answer the phone in 2 rings
  21. Uncover additional need through conversation
  22. Tell caller you're putting them on hold
  23. Thank customer for # of years with us
  24. Monogram the call