I would behappy tohelpwhoever isnextHold thedoor for acustomerBepreparedHi my nameis... I will behelping youtodayHi. Howmay I helpyoutoday?Complimentcustomeron their hairShakehandswith yourcustomerTell calleryou'reputting themon holdGet thecustomerto use yournameSoundfriendlywhenansweringMake acustomerlaughSoundfriendlywhenansweringthe phoneThank thecaller forholding.Monogramthe callAvoidmouthnoisesThankcustomerfor # ofyears with usAnswerthe phonein 2 ringsComplimentcustomeron theirshirtIntroducea customerto amanagerSend outa thankyou cardUse thecustomersname 3xUncoveradditionalneedthroughconversationAvoidexcusesWish acustomera HappyBirthdayI would behappy tohelpwhoever isnextHold thedoor for acustomerBepreparedHi my nameis... I will behelping youtodayHi. Howmay I helpyoutoday?Complimentcustomeron their hairShakehandswith yourcustomerTell calleryou'reputting themon holdGet thecustomerto use yournameSoundfriendlywhenansweringMake acustomerlaughSoundfriendlywhenansweringthe phoneThank thecaller forholding.Monogramthe callAvoidmouthnoisesThankcustomerfor # ofyears with usAnswerthe phonein 2 ringsComplimentcustomeron theirshirtIntroducea customerto amanagerSend outa thankyou cardUse thecustomersname 3xUncoveradditionalneedthroughconversationAvoidexcusesWish acustomera HappyBirthday

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I would be happy to help whoever is next
  2. Hold the door for a customer
  3. Be prepared
  4. Hi my name is... I will be helping you today
  5. Hi. How may I help you today?
  6. Compliment customer on their hair
  7. Shake hands with your customer
  8. Tell caller you're putting them on hold
  9. Get the customer to use your name
  10. Sound friendly when answering
  11. Make a customer laugh
  12. Sound friendly when answering the phone
  13. Thank the caller for holding.
  14. Monogram the call
  15. Avoid mouth noises
  16. Thank customer for # of years with us
  17. Answer the phone in 2 rings
  18. Compliment customer on their shirt
  19. Introduce a customer to a manager
  20. Send out a thank you card
  21. Use the customers name 3x
  22. Uncover additional need through conversation
  23. Avoid excuses
  24. Wish a customer a Happy Birthday